Insight Partners

Incident.io is a Slack-integrated incident management tool that streamlines the process of announcing, managing, and resolving incidents within a single channel. The platform facilitates effective communication during outages by enabling organizations to report incidents in a consistent format. It provides default solutions for incident handling, such as creating dedicated communication channels for team discussions, updating customers, and assigning specific roles to team members. Additionally, Incident.io offers a virtual war room feature for managing incidents directly within Slack, and it automates key workflows to enhance efficiency. This approach helps organizations respond more effectively to incidents and improves overall communication during critical situations.

Choco is a company that has developed an ingredient ordering application aimed at connecting restaurants with suppliers worldwide. The application features a user-friendly interface similar to popular consumer apps, including a messenger-style chat for communication between suppliers and restaurants, and an intuitive ordering list that simplifies the process of acquiring ingredients. This platform effectively serves as a dedicated food delivery application for restaurants, streamlining their supply chain management.

Choco is a company that has developed an ingredient ordering application aimed at connecting restaurants with suppliers worldwide. The application features a user-friendly interface similar to popular consumer apps, including a messenger-style chat for communication between suppliers and restaurants, and an intuitive ordering list that simplifies the process of acquiring ingredients. This platform effectively serves as a dedicated food delivery application for restaurants, streamlining their supply chain management.

Choco is a company that has developed an ingredient ordering application aimed at connecting restaurants with suppliers worldwide. The application features a user-friendly interface similar to popular consumer apps, including a messenger-style chat for communication between suppliers and restaurants, and an intuitive ordering list that simplifies the process of acquiring ingredients. This platform effectively serves as a dedicated food delivery application for restaurants, streamlining their supply chain management.

Glia Inc., founded in 2011 and headquartered in New York, specializes in enhancing online customer experiences for businesses. It offers a unified interaction management platform that combines voice, digital customer service, and AI capabilities through messaging, video, cobrowsing, and other services. Glia's ChannelLess® architecture eliminates data silos and context loss, enabling seamless transitions between channels. With over 500 financial institution partners worldwide, Glia improves customer experiences and drives business results by facilitating efficient, natural interactions. Recognized as a Deloitte Technology Fast 500™ company for five consecutive years and certified as a Great Place to Work with a 97% employee satisfaction rating, Glia has raised over $150 million in funding and achieved a valuation of over $1 billion.

Trengo is an omnichannel communication platform that facilitates seamless interaction between businesses and their customers. It streamlines various communication channels, including emails, social media, and messaging, into a single shared inbox, enhancing collaboration within teams. The platform allows businesses to automate workflows, ensuring that conversations are automatically assigned to the appropriate team members, labeled, and responded to with automated replies. With a user-friendly drag-and-drop builder, businesses can create no-code chatbots to automate conversations across multiple channels, thereby reducing repetitive tasks and improving overall efficiency. Trengo's solution aims to provide enterprises with an innovative way to manage customer communications effectively.

Choco is a company that has developed an ingredient ordering application aimed at connecting restaurants with suppliers worldwide. The application features a user-friendly interface similar to popular consumer apps, including a messenger-style chat for communication between suppliers and restaurants, and an intuitive ordering list that simplifies the process of acquiring ingredients. This platform effectively serves as a dedicated food delivery application for restaurants, streamlining their supply chain management.

Glia Inc., founded in 2011 and headquartered in New York, specializes in enhancing online customer experiences for businesses. It offers a unified interaction management platform that combines voice, digital customer service, and AI capabilities through messaging, video, cobrowsing, and other services. Glia's ChannelLess® architecture eliminates data silos and context loss, enabling seamless transitions between channels. With over 500 financial institution partners worldwide, Glia improves customer experiences and drives business results by facilitating efficient, natural interactions. Recognized as a Deloitte Technology Fast 500™ company for five consecutive years and certified as a Great Place to Work with a 97% employee satisfaction rating, Glia has raised over $150 million in funding and achieved a valuation of over $1 billion.

Spike is a productivity-focused application that reimagines the traditional email experience by transforming the inbox into a chat-like interface. It consolidates various communication and collaboration tools, including messaging, tasks, audio and video calls, into a single workflow, eliminating the need for constant app-switching. Users can efficiently manage emails, to-do lists, notes, group chats, and documents all from their inbox. Spike is compatible with existing email services such as O365, G Suite, and IMAP, and is available on multiple platforms including iOS, Android, MacOS, Windows, and Web. The company's mission is to enhance productivity by streamlining communication and collaboration in one integrated platform.

Glia Inc., founded in 2011 and headquartered in New York, specializes in enhancing online customer experiences for businesses. It offers a unified interaction management platform that combines voice, digital customer service, and AI capabilities through messaging, video, cobrowsing, and other services. Glia's ChannelLess® architecture eliminates data silos and context loss, enabling seamless transitions between channels. With over 500 financial institution partners worldwide, Glia improves customer experiences and drives business results by facilitating efficient, natural interactions. Recognized as a Deloitte Technology Fast 500™ company for five consecutive years and certified as a Great Place to Work with a 97% employee satisfaction rating, Glia has raised over $150 million in funding and achieved a valuation of over $1 billion.

Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate directly with their contacts. Founded in 2014 and based in San Francisco, the company offers a software-as-a-service solution that supports personal text messaging for various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Hustle's platform emphasizes two-way conversations, enabling users to engage in meaningful dialogues with large audiences. It also provides tools for tracking goals, managing contacts, and viewing conversation histories, which help clients strengthen relationships and enhance their outreach efforts. Through this approach, Hustle aims to connect organizations with a broader demographic in an efficient and effective manner.

PicsArt, Inc. is the world's largest digital creation platform, specializing in photo and video editing tools designed for users at all skill levels. Founded in 2010 and headquartered in Miami, with an additional office in Yerevan, Armenia, the company offers a comprehensive suite of features through its mobile and web applications. Its flagship app provides an array of options for photo manipulation, drawing, and collage making, including customizable filters, text overlays, and a GIF generator. Additionally, PicsArt hosts a vibrant community for creative collaboration, allowing users to share and collectively edit images. The platform also features a dedicated app for children, as well as a messaging system that enhances the shared creative experience. By combining its extensive open-source content collection with AI-powered tools, PicsArt serves consumers, marketers, content creators, and businesses alike, facilitating both personal and professional design projects.

Path is a mobile photo-sharing and messaging service for building personal social networks with up to 150 contacts. Currently Path Places. Path Talk and Path sold to Daum Kakao May 28, 2015. Path brings people closer together. Guided by the belief that mobile technology will fundamentally change the cultural, social, and economic landscape, Path focuses on simplicity, quality, and privacy to provide the best mobile personal networking service in the world. Path was designed with the people they love, closest friends, and family in mind.

Path is a mobile photo-sharing and messaging service for building personal social networks with up to 150 contacts. Currently Path Places. Path Talk and Path sold to Daum Kakao May 28, 2015. Path brings people closer together. Guided by the belief that mobile technology will fundamentally change the cultural, social, and economic landscape, Path focuses on simplicity, quality, and privacy to provide the best mobile personal networking service in the world. Path was designed with the people they love, closest friends, and family in mind.

Twitter is a social networking platform that facilitates the exchange of micro-blogs, known as "tweets," which can be up to 280 characters in length. Launched in 2006, it allows users to send and read tweets through various means, including web browsers, SMS, and mobile applications. With over 400 million monthly visitors and 255 million active users, Twitter serves as a global real-time communications platform. Its diverse user base includes world leaders, athletes, entertainers, and news organizations, contributing to its role as a significant source of information and engagement. The platform is available in more than 35 languages and has a strong presence in major cities worldwide, with headquarters in San Francisco and offices across the United States and internationally.

Twitter is a social networking platform that facilitates the exchange of micro-blogs, known as "tweets," which can be up to 280 characters in length. Launched in 2006, it allows users to send and read tweets through various means, including web browsers, SMS, and mobile applications. With over 400 million monthly visitors and 255 million active users, Twitter serves as a global real-time communications platform. Its diverse user base includes world leaders, athletes, entertainers, and news organizations, contributing to its role as a significant source of information and engagement. The platform is available in more than 35 languages and has a strong presence in major cities worldwide, with headquarters in San Francisco and offices across the United States and internationally.

OneCommand is a provider of communications and marketing solutions that cater to a diverse range of organizations, including auto dealers, community groups, churches, schools, clubs, and municipalities. The company offers a comprehensive platform designed to streamline workflows, reduce marketing expenses, and enhance customer engagement. Its services include customer marketing and loyalty automation, as well as tools for sales acceleration, enabling organizations to effectively reach and communicate with their audiences. OneCommand's CommunitySafe technology is particularly notable for its capability to deliver near-instant messaging alerts and notifications, making it a valuable resource for organizations seeking cost-effective communication solutions through voice, text, and email.