Kleiner Perkins

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Moveworks is a cloud-based AI platform for enterprises that automates IT support and related administrative tasks. The platform autonomously handles requests such as ordering hardware, provisioning software and account access, locating colleagues and conference rooms, checking ticket status, and obtaining software licenses, all through conversational interfaces. It integrates with enterprise chat tools like Slack to interact with users and trigger automated workflows. The solution uses a Reasoning Engine that combines public and proprietary large language models to interpret complex requests, execute multi-step processes, and adapt from past interactions. It surfaces information and automates tasks across multiple systems with an agentic AI assistant that enables conversational automation across business functions. Moveworks was founded in 2016 and is headquartered in Mountain View, California, with an additional office in Culver City, California.

Founded in 2015, Loom, Inc. develops a video messaging application that enables users to record and capture screen, voice, and face, then instantly share the video link via email or message. Its solution is used across various teams such as engineering, sales, and customer support.

Sidekick is a productivity software startup that offers a web browser designed for modern distributed teams. This browser integrates various web applications and extensions into a single platform, enabling users to access apps, documents, messaging services, and search tools efficiently. By streamlining onboarding processes and providing a dedicated workspace, Sidekick minimizes concerns related to passwords and security. The browser allows users to create customized workspaces with pinned tabs and sidebars for specific projects and clients, enhancing collaboration and organization. Additionally, it features improved tab management, notification control, and a password manager, while also blocking advertisements, all of which contribute to increased productivity for teams.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Founded in 2015, Loom, Inc. develops a video messaging application that enables users to record and capture screen, voice, and face, then instantly share the video link via email or message. Its solution is used across various teams such as engineering, sales, and customer support.

Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.

Founded in 2015, Loom, Inc. develops a video messaging application that enables users to record and capture screen, voice, and face, then instantly share the video link via email or message. Its solution is used across various teams such as engineering, sales, and customer support.

Moveworks is a cloud-based AI platform for enterprises that automates IT support and related administrative tasks. The platform autonomously handles requests such as ordering hardware, provisioning software and account access, locating colleagues and conference rooms, checking ticket status, and obtaining software licenses, all through conversational interfaces. It integrates with enterprise chat tools like Slack to interact with users and trigger automated workflows. The solution uses a Reasoning Engine that combines public and proprietary large language models to interpret complex requests, execute multi-step processes, and adapt from past interactions. It surfaces information and automates tasks across multiple systems with an agentic AI assistant that enables conversational automation across business functions. Moveworks was founded in 2016 and is headquartered in Mountain View, California, with an additional office in Culver City, California.

Consider Technologies is a developer of a software-as-a-service (SaaS) communication platform specifically tailored for startups. The company aims to address common issues associated with traditional email systems by offering a streamlined email service that enhances focus and productivity. Its platform combines premium individual features with collaborative tools, allowing businesses to maintain organized communication at a competitive price. By prioritizing user experience, Consider Technologies seeks to create a more efficient and effective email solution for emerging companies.

IRL is a social messaging application founded in 2019 and based in San Francisco, California. The app facilitates event discovery and planning, enabling users to manage their social calendars effectively. It allows individuals to follow friends, join interest-based groups, and engage in chats. Users can create groups centered around their interests, fostering connections with like-minded individuals and enhancing existing relationships. The platform supports event creation, allowing users to invite group members and plan activities easily. Additionally, IRL integrates local public events and enables users to follow sports teams, musicians, celebrities, and local venues, streamlining the process of sending and receiving invitations to social gatherings.

BUMP is a social peer-to-peer marketplace for authentic streetwear and sneakers. Shopping has always been a social activity for older generations used to go to the mall sharing recommendations, opinions, and just generally having fun with friends. Online shopping killed this and they're bringing it back for Gen Z. On BUMP users can build up their public profiles, follow & message anyone on the platform, and even create & share their own group chats. This social experience means kids can hang out, build their online identity which in turn drives transactions. Founded in 2016 and based in London, They're already backed by leading names in venture capital including Kleiner Perkins, e.ventures, and Y Combinator.

Sike Insights is using AI to help remote teams work better together. Our first product, Kona, is a Slackbot that helps remote teams understand each other better. It analyzes the way remote teammates communicate in Slack public channels, and provides insights on how best to interact with them. Our beta customers include Glassdoor, Typeform, Buffer, Imperfect Foods and more. For more information, check out sikeinsights.com!

Founded in 2015, Loom, Inc. develops a video messaging application that enables users to record and capture screen, voice, and face, then instantly share the video link via email or message. Its solution is used across various teams such as engineering, sales, and customer support.

Founded in 2011, Intercom provides a customer communication platform for businesses to engage with customers personally at scale. Its platform offers tools like Acquire (live chat), Engage (targeted messaging), Learn (customer feedback), and Support (in-app assistance) across web, iOS, and Android applications.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

BUMP is a social peer-to-peer marketplace for authentic streetwear and sneakers. Shopping has always been a social activity for older generations used to go to the mall sharing recommendations, opinions, and just generally having fun with friends. Online shopping killed this and they're bringing it back for Gen Z. On BUMP users can build up their public profiles, follow & message anyone on the platform, and even create & share their own group chats. This social experience means kids can hang out, build their online identity which in turn drives transactions. Founded in 2016 and based in London, They're already backed by leading names in venture capital including Kleiner Perkins, e.ventures, and Y Combinator.

Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.

Agara Labs is a technology company based in Bengaluru, India, founded in 2017. It specializes in automating customer support operations for large enterprises through its innovative end-to-end engagement system. The company's solutions leverage advanced technology to process multi-format data—including text, audio, and images—derived from customer interactions via emails, chats, phone calls, and social media in real time. Agara's autonomous voice conversation agent is designed to manage customer support calls without human intervention, particularly serving industries such as financial services, consumer products, and retail. This technology not only enhances the customer experience but also significantly reduces support costs by effectively addressing customer queries and feedback similar to a human agent.

Tribe App, Inc. is a company that develops a mobile video messaging application, allowing users to engage in live multiplayer interactions with up to eight friends simultaneously. Founded in 2015 and headquartered in San Francisco, California, the platform enables users to connect effortlessly via video chat, text, and voice messages, without the need for an account. In addition to facilitating real-time communication, Tribe offers features for photo and content sharing, enhancing the interactive experience among users. The application is designed to simplify social connections by allowing users to create and send invite links to friends, promoting seamless engagement.

Packagd Corp. is a technology company based in Menlo Park, California, specializing in the development of mobile shopping applications. Founded in 2016 by Eric Feng, a notable entrepreneur and former CTO of Hulu and Flipboard, Packagd offers an innovative app named Unboxed. This application enhances the mobile shopping experience by curating a collection of unboxing and product review videos sourced from creators on platforms like YouTube. Users can engage with these videos through live chat features, allowing for real-time interaction with hosts and other viewers. The app also facilitates secure purchasing directly through Apple Pay, merging entertainment and shopping in a manner reminiscent of traditional live shopping programs.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.

Chime is a mobile communication application designed to facilitate video conversations among friends, family, and small groups. The platform allows users to create "Chimes," which are video conversations where participants can contribute throughout the day, resulting in a rich, collective narrative. This feature not only serves as a means of real-time communication but also acts as a lasting memory of shared experiences. By combining the simplicity of mobile communication with the personal touch of face-to-face interaction, Chime provides users with a private channel to engage and connect with loved ones through video chats, enhancing the intimacy of their conversations.

Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.

Slack Technologies is a cloud-based business communication and collaboration platform for teams. The service combines messaging, file sharing, voice and video calls, a workflow builder, and extensive app integrations to unify people, tools, and data in a single interface. Sold as software as a service, Slack aims to improve workplace efficiency and information flow across industries worldwide. The company was founded in 2009 and is headquartered in San Francisco, California, originally under the name Tiny Speck before rebranding to Slack. Slack serves organizations of various sizes, providing a scalable platform that streamlines communication and collaboration across departments.

Snap Inc. is a United States technology and social media company best known for Snapchat, a multimedia messaging app that enables users to send ephemeral photos and videos, share Stories, and access augmented reality features. The company also offers Camera, Chat, Memories, Discover, and Snap Map to enhance communication and content discovery, and has produced Spectacles, a line of wearable camera hardware. Headquartered in Santa Monica, California, Snap Inc. was founded in 2010 and focuses on camera-based experiences that blend messaging, AR effects, and interactive media for a global audience.

Slack Technologies is a cloud-based business communication and collaboration platform for teams. The service combines messaging, file sharing, voice and video calls, a workflow builder, and extensive app integrations to unify people, tools, and data in a single interface. Sold as software as a service, Slack aims to improve workplace efficiency and information flow across industries worldwide. The company was founded in 2009 and is headquartered in San Francisco, California, originally under the name Tiny Speck before rebranding to Slack. Slack serves organizations of various sizes, providing a scalable platform that streamlines communication and collaboration across departments.

Bitstrips is a Toronto-based developer of a self-cartoon application that provides users with a unique and engaging way to express themselves online. The application allows individuals to create caricatures of themselves and their acquaintances, facilitating a more visual and personal form of interaction compared to traditional text and images. By enabling users to craft a visual identity, Bitstrips enhances online communication, allowing for self-expression in ways that text alone cannot achieve.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

Remind is a communication platform established in 2011 that focuses on enhancing student success through improved engagement among educators, families, and school administrators. The application serves as a real-time messaging tool designed to bridge communication gaps in primary education, allowing teachers, parents, students, and administrators in K-12 schools to interact effectively. Remind facilitates the scheduling of reminders and coordination of school-related activities, thereby streamlining communication and supporting educational outcomes. The company has attracted investment from notable firms such as First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital.

Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

Leo is the fastest and easiest way to share moments of your life with family and friends. Connect with your favorite people through short-lived photos, videos and texts, captured in the moment. Messages disappear a few seconds after viewing them.

Fleksy is a mobile keyboard technology company that designs and delivers customizable keyboard software for Android and iOS devices. Its flagship keyboard app provides predictive text, extensive customization, and the ability to share GIFs, stickers, and media directly from the keyboard, enhancing messaging and productivity. The company also offers a Software Development Kit that enables businesses to embed a high-quality typing experience in their own apps. Founded in 2011 and based in San Francisco, Fleksy has more than 20 million downloads worldwide and aims to support language input across devices and languages.

Emu is texting with a built-in assistant. Schedule lunches, share your location, and set reminders — as easily as sending a photo. It’s texting, for grown-ups. Created by veterans of Siri, Apple, Google, TechCrunch, and Yahoo! Messenger, Emu is a messaging product for iPhone that uses artificial intelligence — machine learning and natural language processing — to understand messages, then magically adds relevant information to help you schedule a lunch, reserve a table, buy movie tickets, or share your location in real time. Emu (http://emu.is) was founded in 2012 by Gummi Hafsteinsson (formerly VP Product Siri, previously at Apple and Google), Dave Feldman (previously with AOL/TechCrunch and Yahoo!), and an experienced team of mobile and machine-learning engineers. The company has received seed funding of $1.5M to date from Kleiner Perkins, TriplePoint Capital, Menlo Ventures, DFJ, and additional angel investors. See our Founder Bios for more information on the founding team.

Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

Pinger, Inc. is a mobile application developer based in San Jose, California, founded in 2005. The company specializes in communication tools, offering products such as Sideline and Textfree, which provide services including voicemail, text messaging, and picture messaging. Pinger's applications are designed for iPhone, iPod Touch, iPad, and Android users worldwide, enabling free texting and talking. With a focus on creating consumer-friendly products that enhance communication, Pinger has garnered millions of downloads and continues to innovate within the mobile communication space.

Cooliris, Inc. is a technology company based in San Francisco, California, founded in 2006 by Austin Shoemaker and Soujanya Bhumkar. The company specializes in creating visually immersive media and communication experiences for mobile and web consumers. Its product offerings include BeamIt, a visual messaging application available on Android and iOS platforms, and the Gallery app. Cooliris allows users to capture and share photos and videos at events, enhancing their ability to communicate and engage with others through visual content. As of November 21, 2014, Cooliris operates as a subsidiary of Altaba Inc.

Path is a mobile photo-sharing and messaging service designed to foster personal social networks with a limit of up to 150 contacts. The platform allows users to capture and share significant life moments with close friends and family, emphasizing simplicity, quality, and privacy. Path enables group messaging and facilitates the importation of photos and graphics to various social networks. The company aims to enhance personal connections through its user-friendly interface and features, reflecting the belief that mobile technology can transform social interactions.

Cooliris, Inc. is a technology company based in San Francisco, California, founded in 2006 by Austin Shoemaker and Soujanya Bhumkar. The company specializes in creating visually immersive media and communication experiences for mobile and web consumers. Its product offerings include BeamIt, a visual messaging application available on Android and iOS platforms, and the Gallery app. Cooliris allows users to capture and share photos and videos at events, enhancing their ability to communicate and engage with others through visual content. As of November 21, 2014, Cooliris operates as a subsidiary of Altaba Inc.

Cooliris, Inc. is a technology company based in San Francisco, California, founded in 2006 by Austin Shoemaker and Soujanya Bhumkar. The company specializes in creating visually immersive media and communication experiences for mobile and web consumers. Its product offerings include BeamIt, a visual messaging application available on Android and iOS platforms, and the Gallery app. Cooliris allows users to capture and share photos and videos at events, enhancing their ability to communicate and engage with others through visual content. As of November 21, 2014, Cooliris operates as a subsidiary of Altaba Inc.

Pinger, Inc. is a mobile application developer based in San Jose, California, founded in 2005. The company specializes in communication tools, offering products such as Sideline and Textfree, which provide services including voicemail, text messaging, and picture messaging. Pinger's applications are designed for iPhone, iPod Touch, iPad, and Android users worldwide, enabling free texting and talking. With a focus on creating consumer-friendly products that enhance communication, Pinger has garnered millions of downloads and continues to innovate within the mobile communication space.

Snapvine is a provider of voice and mobility solutions that enables users to leave voicemails online. The process involves contacting a central Snapvine number and entering a specific code to direct the message to the intended recipient, or alternatively, using a microphone connected to a computer. The voicemails can be shared through simple embeddable widgets, allowing for either public access, where anyone can listen to the messages, or private access, restricted to the intended recipient. This service has gained popularity on social networks, particularly among artists and celebrities, facilitating communication with their fans.

Presto Services, founded in 2004 by entrepreneurs with large families, aims to facilitate connections among extended family members by simplifying the sharing of digital content. The company offers a mail service that automatically prints emails and documents, catering particularly to consumers who may not use a personal computer. By addressing the needs of individuals looking to stay connected with loved ones, Presto Services provides an innovative solution for managing and sharing digital communications in a user-friendly manner.

Pinger, Inc. is a mobile application developer based in San Jose, California, founded in 2005. The company specializes in communication tools, offering products such as Sideline and Textfree, which provide services including voicemail, text messaging, and picture messaging. Pinger's applications are designed for iPhone, iPod Touch, iPad, and Android users worldwide, enabling free texting and talking. With a focus on creating consumer-friendly products that enhance communication, Pinger has garnered millions of downloads and continues to innovate within the mobile communication space.

Kodiak Networks provides mobile solutions designed for wireless operators, focusing on community and group-based communications. The company offers a robust portfolio known as the Kodiak Connected Portfolio, which includes an integrated suite of mobile applications and user interfaces compatible with various devices. This portfolio is built on the Kodiak Real Time Exchange (RTX), a flexible, standards-based platform that supports multiple generations of IMS-compliant technologies and can scale from independent operators to multinational carriers utilizing 2G, 3G, 4G, and LTE networks. Key features of Kodiak's offerings include mobile conferencing, messaging, presence and contact management, and broadband push-to-talk services, enabling carriers to deliver innovative mobile voice solutions to their customers.

Omniva Policy Systems specializes in secure messaging solutions designed to enhance the safety of email communications within businesses. The company's flagship product, Omniva Policy Manager, enables organizations to centrally manage and protect their email distribution, ensuring compliance with regulatory standards while reducing the costs associated with email discovery and retrieval. This innovative solution allows for the secure exchange of confidential communications beyond corporate boundaries, accommodating various email systems without necessitating special software or additional steps for external recipients. By automating email protection at the gateway based on established corporate policies, Omniva empowers enterprises to maintain control over their email communications while mitigating legal risks related to unmanaged email archives.

Teloquent Communications is a provider of virtual call center solutions, specializing in web and traditional telephone-based customer interactions. Founded in June 1989 and based in Billerica, Massachusetts, the company offers integrated solutions that encompass voice, data, video, and web inquiries. Teloquent Communications develops software designed for various communication channels, enabling businesses to enhance their customer service capabilities through effective call center networking and virtual office solutions. In December 2003, the company was acquired by Syntellect.

Disappearing Inc. is a San Francisco-based developer of email policy management systems and services that allow companies to mitigate the risks associated with email. The company was the first to develop a new approach to email security that is based on enabling cooperating parties to eliminate their old messages. The company's Disappearing™ Email service gives corporations control over their email systems, and lets individuals write their messages in the digital equivalent of disappearing ink.