Norwest Venture Partners
Norwest Venture Partners is a venture capital and growth equity firm founded in 1961 and headquartered in California, with a presence in Menlo Park and Palo Alto. It backs technology-driven companies across stages, from seed to growth, primarily in the United States, with extensions into India and Israel. The firm invests in sectors including software, information services, business services, financial services, healthcare, enterprise technology, and consumer products and services. Norwest emphasizes a proactive, partnership-based approach, leveraging its extensive network, operating experience, and a broad range of resources to help CEOs and founders scale their businesses. Across its portfolio, Norwest has supported hundreds of companies through multiple rounds of financing, aiming to partner with teams that demonstrate strong market position, revenue traction, and durable growth potential. The firm seeks to combine capital with strategic guidance, enabling portfolio companies to accelerate product development, go-to-market execution, and international expansion where appropriate.
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Past deals in Messaging
Mintifi
Series D in 2023
Mintifi is an online lending platform in India that aims to empower small and medium businesses through accessible financing solutions. Focused on enhancing the last-mile distribution network, Mintifi offers a range of flexible and affordable loan options designed to simplify the purchase financing experience for businesses. By leveraging technology and a corporate distribution network, the platform enables companies to efficiently manage their supply chain operations and obtain necessary funds to support their activities. Through partnerships with various digital channels, including WhatsApp, Mintifi ensures that its services are easily accessible, facilitating quicker and more straightforward access to financing for SMBs.
Lavender
Series A in 2023
Lavender is a software company that provides an AI-powered email assistant for sales teams. Its platform combines AI recommendations and reply optimization with tools to enhance email quality, including sentence suggestions, subject line analysis, spelling and grammar checks, and spam detection. It also supports the use of media such as GIFs and offers prospect and company research to tailor messages, helping sales professionals write more efficient and effective business emails.
Scratch
Series C in 2022
Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.
Qualified
Series C in 2022
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.
Mintifi
Series C in 2022
Mintifi is an online lending platform in India that aims to empower small and medium businesses through accessible financing solutions. Focused on enhancing the last-mile distribution network, Mintifi offers a range of flexible and affordable loan options designed to simplify the purchase financing experience for businesses. By leveraging technology and a corporate distribution network, the platform enables companies to efficiently manage their supply chain operations and obtain necessary funds to support their activities. Through partnerships with various digital channels, including WhatsApp, Mintifi ensures that its services are easily accessible, facilitating quicker and more straightforward access to financing for SMBs.
Qualified
Series B in 2021
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.
TigerConnect
Series D in 2020
TigerConnect is a leading provider of secure, real-time communication solutions in healthcare. Its platform facilitates teamwork among doctors, nurses, patients, and care providers through text, video, and voice communication. Trusted by over 4,000 organizations, TigerConnect maintains high uptime and processes millions of messages daily. Headquartered in Santa Monica, California, the company was founded in 2010.
Qualified
Series A in 2020
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.
Leanplum
Series D in 2020
Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.
SmartSign
Venture Round in 2019
SmartSign is a web retailer specializing in signs, labels, tags, and mats, operating over 60 dedicated sites such as MyParkingSign and MySafetySign. The company focuses on providing tailored solutions for safety and communication needs, offering a wide range of products including plastic signs, designer signs, instructional signs, and emergency signs. SmartSign's history includes an initial focus on design technology, which was licensed to major companies before shifting to direct-to-consumer sales in 2006. The company now features over 5,000 customizable templates alongside an extensive selection of in-stock signs, aimed at ensuring safety and effective messaging in various environments such as offices, factories, and homes.
Leanplum
Series D in 2019
Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.
Talkspace
Series D in 2019
Talkspace is an online therapy platform connecting users with licensed therapists, psychologists, and psychiatrists for mental health support. It offers unlimited messaging therapy, making professional help accessible and affordable.
Charlie Finance
Series A in 2018
Charlie Finance Co. is a financial services company established in 2016 and headquartered in San Francisco, California. The company specializes in developing a text message application designed to simplify personal finance for users. By monitoring transactions, the application identifies opportunities for savings, helps reduce expenses, and provides insights into spending habits. Additionally, it alerts users to significant financial matters, enabling them to manage their finances more effectively and reduce debt. Through its innovative approach, Charlie Finance aims to assist ordinary Americans in achieving greater financial stability and peace of mind.
Alma Campus
Seed Round in 2018
Alma Campus, Inc. is a social network platform tailored for college students, facilitating connections among peers with shared academic interests. Founded in 2018 and headquartered in Stanford, California, the platform allows users to discover classmates involved in similar courses and organizations. It enables students to communicate directly with one another and provides personalized recommendations for potential connections. Currently in beta launch at Stanford, the platform has garnered over 1,500 users, emphasizing its role in fostering campus engagement and collaboration among students.
Charlie Finance
Venture Round in 2018
Charlie Finance Co. is a financial services company established in 2016 and headquartered in San Francisco, California. The company specializes in developing a text message application designed to simplify personal finance for users. By monitoring transactions, the application identifies opportunities for savings, helps reduce expenses, and provides insights into spending habits. Additionally, it alerts users to significant financial matters, enabling them to manage their finances more effectively and reduce debt. Through its innovative approach, Charlie Finance aims to assist ordinary Americans in achieving greater financial stability and peace of mind.
Capillary Technologies
Series D in 2018
Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.
Leanplum
Series D in 2017
Leanplum Inc. is a mobile marketing platform that specializes in enhancing engagement for brands through a unified, multichannel approach. Founded in 2012 and headquartered in San Francisco, with additional offices in New York, London, Bulgaria, and Amsterdam, Leanplum enables businesses to optimize their mobile applications and marketing efforts. The platform offers a range of services including messaging, automation, app editing, personalization, A/B testing, and analytics, allowing product teams to conduct real-time optimization tests and analyze results effectively. Renowned global brands such as Tinder, Grab, Tesco, and Zynga utilize Leanplum to orchestrate integrated campaigns that foster customer loyalty and drive growth. By transforming data into actionable insights, Leanplum helps companies understand user needs, delivering relevant experiences that enhance brand engagement and establish long-term customer relationships.
Talkspace
Series C in 2017
Talkspace is an online therapy platform connecting users with licensed therapists, psychologists, and psychiatrists for mental health support. It offers unlimited messaging therapy, making professional help accessible and affordable.
Fam
Convertible Note in 2017
Fam's mission is to build products that revolutionize the way teens and millennials communicate. They believe in a calculated combination of live group video and group chat messaging to execute this.
It is the world’s first group video chat app for iMessage, with over 7 million users. Their app instantly connects with the family and friends closest to its user through group video calling, right from their iPhone, and Android text message app.
Charlie Finance
Seed Round in 2016
Charlie Finance Co. is a financial services company established in 2016 and headquartered in San Francisco, California. The company specializes in developing a text message application designed to simplify personal finance for users. By monitoring transactions, the application identifies opportunities for savings, helps reduce expenses, and provides insights into spending habits. Additionally, it alerts users to significant financial matters, enabling them to manage their finances more effectively and reduce debt. Through its innovative approach, Charlie Finance aims to assist ordinary Americans in achieving greater financial stability and peace of mind.
Talkspace
Series B in 2016
Talkspace is an online therapy platform connecting users with licensed therapists, psychologists, and psychiatrists for mental health support. It offers unlimited messaging therapy, making professional help accessible and affordable.
Fireglass
Series A in 2016
Fireglass is a cybersecurity company headquartered in the United States that specializes in providing innovative solutions to eliminate malware and phishing threats from web and email traffic without the need for endpoint agents. By utilizing a true isolation approach, Fireglass ensures that all traffic is executed remotely, thereby preventing any harmful content from reaching corporate networks and enhancing user productivity. The company's offerings encompass endpoint and hybrid cloud security management, information protection, messaging security, and website security, making them applicable across various sectors, including healthcare, government, and education. Founded by experts in network security and military intelligence, Fireglass has established its presence within Fortune 500 companies and is a subsidiary of Symantec Corporation.
TigerConnect
Series C in 2015
TigerConnect is a leading provider of secure, real-time communication solutions in healthcare. Its platform facilitates teamwork among doctors, nurses, patients, and care providers through text, video, and voice communication. Trusted by over 4,000 organizations, TigerConnect maintains high uptime and processes millions of messages daily. Headquartered in Santa Monica, California, the company was founded in 2010.
Capillary Technologies
Series C in 2015
Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.
Capillary Technologies
Series B in 2014
Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.
MBlox
Debt Financing in 2014
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
Pontis
Series D in 2012
Pontis operates through its primary product, the Marketing Delivery Platform (MDP) for Communication Service Providers (CSPs). This marketing software system supports real time, automatic execution and fulfillment of personal and contextual marketing activities across platforms and customer touch points.
By constantly tracking customers behaviour, preferences and response to offers; automating dynamic execution of marketing activities in response to these parameters; and allowing event-based, contextual dialogue with customers; the Pontis MDP has been proven to deliver Mobile, TV and fix line service providers double digit improvements in ARPU, service adoption and customer retention, while improving customer experience.
Capillary Technologies
Series A in 2012
Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.
MBlox
Venture Round in 2011
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
MBlox
Venture Round in 2011
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
Clairmail
Series D in 2010
ClairMail is a prominent provider of mobile solutions specifically tailored for banking, payment, and card services. The company offers a comprehensive technology platform that empowers financial institutions to harness the potential of mobile banking, enhancing customer trust and loyalty while facilitating cross-selling opportunities. ClairMail enables institutions to engage their entire customer base through personalized content delivered via mobile applications, mobile web, text banking, and innovative two-way alerting capabilities, all integrated within a single solution. Additionally, the platform supports multi-channel enrollment options, ensuring high mobile adoption rates and maximizing return on investment, regardless of the mobile device, carrier, or back-end financial system used. Overall, ClairMail's services aim to enhance the customer experience while improving operational efficiency in the financial sector.
Pontis
Series C in 2009
Pontis operates through its primary product, the Marketing Delivery Platform (MDP) for Communication Service Providers (CSPs). This marketing software system supports real time, automatic execution and fulfillment of personal and contextual marketing activities across platforms and customer touch points.
By constantly tracking customers behaviour, preferences and response to offers; automating dynamic execution of marketing activities in response to these parameters; and allowing event-based, contextual dialogue with customers; the Pontis MDP has been proven to deliver Mobile, TV and fix line service providers double digit improvements in ARPU, service adoption and customer retention, while improving customer experience.
Clairmail
Series C in 2008
ClairMail is a prominent provider of mobile solutions specifically tailored for banking, payment, and card services. The company offers a comprehensive technology platform that empowers financial institutions to harness the potential of mobile banking, enhancing customer trust and loyalty while facilitating cross-selling opportunities. ClairMail enables institutions to engage their entire customer base through personalized content delivered via mobile applications, mobile web, text banking, and innovative two-way alerting capabilities, all integrated within a single solution. Additionally, the platform supports multi-channel enrollment options, ensuring high mobile adoption rates and maximizing return on investment, regardless of the mobile device, carrier, or back-end financial system used. Overall, ClairMail's services aim to enhance the customer experience while improving operational efficiency in the financial sector.
Peopleclick Authoria
Series E in 2007
Peopleclick Authoria, known for its integrated talent management software, specializes in human capital management solutions. The company's offerings include performance management, recruiting, and compensation management tools designed to assist organizations in effectively recruiting, developing, compensating, retaining, and engaging their workforce. Their product suite encompasses various functionalities, such as recruiting, performance evaluation, incentive management, salary planning, succession planning, and communication software. Founded in 1997 and originally named Foundation Technologies, Inc., the company rebranded to Authoria, Inc. in 1999. Headquartered in Waltham, Massachusetts, Peopleclick Authoria also maintains offices in Austin, Texas; Santa Barbara, California; and Bangalore, India.
3Jam
Series A in 2007
3Jam is a San Francisco-based startup developing a group text messaging platform. It enables users to send messages to multiple contacts simultaneously, with all recipients seeing who received the message and being able to reply collectively. The service works across various mobile networks and devices, including those from Palm, Nokia, RIM, Samsung, and others.
Clairmail
Series B in 2006
ClairMail is a prominent provider of mobile solutions specifically tailored for banking, payment, and card services. The company offers a comprehensive technology platform that empowers financial institutions to harness the potential of mobile banking, enhancing customer trust and loyalty while facilitating cross-selling opportunities. ClairMail enables institutions to engage their entire customer base through personalized content delivered via mobile applications, mobile web, text banking, and innovative two-way alerting capabilities, all integrated within a single solution. Additionally, the platform supports multi-channel enrollment options, ensuring high mobile adoption rates and maximizing return on investment, regardless of the mobile device, carrier, or back-end financial system used. Overall, ClairMail's services aim to enhance the customer experience while improving operational efficiency in the financial sector.
MBlox
Series D in 2006
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
Clairmail
Series A in 2005
ClairMail is a prominent provider of mobile solutions specifically tailored for banking, payment, and card services. The company offers a comprehensive technology platform that empowers financial institutions to harness the potential of mobile banking, enhancing customer trust and loyalty while facilitating cross-selling opportunities. ClairMail enables institutions to engage their entire customer base through personalized content delivered via mobile applications, mobile web, text banking, and innovative two-way alerting capabilities, all integrated within a single solution. Additionally, the platform supports multi-channel enrollment options, ensuring high mobile adoption rates and maximizing return on investment, regardless of the mobile device, carrier, or back-end financial system used. Overall, ClairMail's services aim to enhance the customer experience while improving operational efficiency in the financial sector.
MBlox
Series B in 2004
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
MBlox
Series A in 2003
MBlox, established in 1999, is a pioneering global mobile messaging company. It maintains over 100 direct carrier relationships and is renowned for its expertise in SMS services. The company's cloud-based platform processes 7 billion mobile messages annually for more than 4,000 clients, ranging from start-ups to multinational corporations. MBlox offers 24/7 email support and customizable support packages to cater to diverse business needs. Its services span various sectors, including financial services, government, transportation, retail, and advertising.
Ventaso
Series E in 2001
Ventaso specializes in the development of customer message management software aimed at enhancing sales and marketing efforts. The company's technology focuses on linking and reassembling content to create tailored sales materials, thereby improving the efficiency and effectiveness of communication with potential clients. In addition to its core software offerings, Ventaso provides comprehensive marketing information, product positioning tools, and competitive analysis resources to support organizations in managing their messaging strategies. This combination of services positions Ventaso as a valuable partner for businesses looking to optimize their sales processes and enhance their market presence.
Peopleclick Authoria
Series C in 2000
Peopleclick Authoria, known for its integrated talent management software, specializes in human capital management solutions. The company's offerings include performance management, recruiting, and compensation management tools designed to assist organizations in effectively recruiting, developing, compensating, retaining, and engaging their workforce. Their product suite encompasses various functionalities, such as recruiting, performance evaluation, incentive management, salary planning, succession planning, and communication software. Founded in 1997 and originally named Foundation Technologies, Inc., the company rebranded to Authoria, Inc. in 1999. Headquartered in Waltham, Massachusetts, Peopleclick Authoria also maintains offices in Austin, Texas; Santa Barbara, California; and Bangalore, India.
Peopleclick Authoria
Series B in 1999
Peopleclick Authoria, known for its integrated talent management software, specializes in human capital management solutions. The company's offerings include performance management, recruiting, and compensation management tools designed to assist organizations in effectively recruiting, developing, compensating, retaining, and engaging their workforce. Their product suite encompasses various functionalities, such as recruiting, performance evaluation, incentive management, salary planning, succession planning, and communication software. Founded in 1997 and originally named Foundation Technologies, Inc., the company rebranded to Authoria, Inc. in 1999. Headquartered in Waltham, Massachusetts, Peopleclick Authoria also maintains offices in Austin, Texas; Santa Barbara, California; and Bangalore, India.
Peopleclick Authoria
Series A in 1998
Peopleclick Authoria, known for its integrated talent management software, specializes in human capital management solutions. The company's offerings include performance management, recruiting, and compensation management tools designed to assist organizations in effectively recruiting, developing, compensating, retaining, and engaging their workforce. Their product suite encompasses various functionalities, such as recruiting, performance evaluation, incentive management, salary planning, succession planning, and communication software. Founded in 1997 and originally named Foundation Technologies, Inc., the company rebranded to Authoria, Inc. in 1999. Headquartered in Waltham, Massachusetts, Peopleclick Authoria also maintains offices in Austin, Texas; Santa Barbara, California; and Bangalore, India.
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