Salesforce
Salesforce is a global cloud computing company that specializes in providing business software on a subscription basis, primarily known for its customer relationship management (CRM) solutions. Founded in 1999 and based in California, Salesforce offers a comprehensive suite of products, including Sales Cloud for managing customer information, Service Cloud for customer support, Marketing Cloud for digital marketing, and Analytics Cloud for data insights. The Customer 360 platform integrates customer data across various systems to enhance sales, service, marketing, and commerce functions. Additionally, Salesforce Ventures, the company's venture capital arm, invests in technology-related startups, providing funding and access to its extensive cloud ecosystem. Since its inception in 2009, Salesforce Ventures has supported over 250 enterprise cloud startups worldwide, promoting innovation and encouraging corporate philanthropy through initiatives like Pledge 1%.
ShopKeep Inc. offers a comprehensive point-of-sale solution tailored for small and medium-sized businesses (SMBs). Founded in 2008 and headquartered in New York, with additional offices in Portland, Northbrook, and Belfast, the company provides cloud-based software and hardware, including card readers, receipt printers, and Bluetooth scanners, specifically designed for iPad use. Its system facilitates secure payment processing, inventory management, and employee tracking, while also offering real-time reporting and analytics. ShopKeep’s services extend to a merchant cash advance program, a marketing dashboard for tracking customer engagement, and a mobile app that allows business owners to monitor performance remotely. With a customer support team available 24/7, ShopKeep serves a diverse range of establishments, including cafes, retail shops, and food trucks across the United States, Canada, and Guam. As of late 2020, ShopKeep operates as a subsidiary of Lightspeed POS Inc.
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