Salesforce

Salesforce is a leading cloud-based software company, founded in 1999, specializing in customer relationship management (CRM) solutions. It offers a range of enterprise applications, including Sales Cloud for sales automation, Service Cloud for customer service, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce. Additionally, Salesforce provides a platform for building custom applications and MuleSoft for data integration. Salesforce.org, a division of the company, donates and discounts its technology to nonprofits and educational institutions, fostering a culture of giving back. Salesforce Ventures, the company's venture capital arm, invests in enterprise technology startups globally, providing funding, access to the Salesforce ecosystem, and guidance from its executives.

Samuel Ackah-yensu

Investor

Adrianna Alterman

Principal, Impact Fund

Marc Benioff

Co-Founder, Co-CEO and Chairman

Arundhati Bhattacharya

Chairperson and CEO

Kevin Chen

Investor

Robert DeSisto

SVP, GM B2B and B2C Commerce

Paul Drews

Managing Partner

Dan Farber

SVP Strategic Communications

Caroline Fiegel

Investor, Slack Fund

Kartikeya Gupta

Principal

Takuya Hosomura

Principal

Achyut Jajoo

Senior Vice President and General Manager of Manufacturing and Automotive

Robert Keith

Partner

David Kellenberger

Principal

Zak Kokosa

Investor

Rohit Mahna

SVP and General Manager

Fatima Paruk

SVP and Chief Health Officer, Salesforce Health and Life Sciences

Bill Patterson

EVP and GM, CRM Applications

Lauryn Poyser

Investor, Impact Fund

Dom Pusateri

Investor

Alexandra Quie

Principal

Laura Rowson

Principal

Katie Schwartz Thiry

Managing Director

John Somorjai

President

Jason Spinell

Partner, Slack Fund

Jason Spinell

Partner, Slack Fund

Jim Steele

President, Global Strategic Customers

Kevin Wu

Investor

Emily Zhao

Principal

Past deals in E-commerce

Hightouch

Series C in 2025
Hightouch is a customer data platform that specializes in data synchronization between various marketing and operational tools. The company enables businesses to connect their existing data warehouses with applications such as customer relationship management systems, email marketing platforms, and advertising networks. By providing a user-friendly interface, Hightouch simplifies data integration and management, allowing organizations to access and utilize their data effectively without duplication. This approach helps maintain data integrity and security, while empowering clients to leverage their data for personalized marketing campaigns. Hightouch's platform features audience segmentation, data transformation, and automated workflows, which assist businesses in optimizing their marketing strategies and operational processes.

Logik.io

Series B in 2024
Logik.io is a developer of a commerce logic engine platform that specializes in high-performance headless configuration technology. The platform addresses the operational limitations of traditional configurators, streamlining complex selling processes for enterprise businesses. By enabling omnichannel e-commerce sales, Logik.io allows companies to incorporate configuration and guided selling into their existing eCommerce platforms, enhancing both Business-to-Consumer (B2C) and Business-to-Business (B2B) selling capabilities.

Viably

Seed Round in 2024
Viably is a financial platform tailored for online sellers, focused on enhancing their cash flow and banking solutions. The company provides an application that integrates a comprehensive financial toolset, offering users real-time information and tips for effective financial management. By simplifying money management and facilitating easy access to finance, Viably aims to empower ecommerce businesses to streamline their daily financial operations, ensuring they can navigate their financial landscape with greater efficiency.

PredictSpring

Acquisition in 2024
PredictSpring Inc. is a mobile commerce platform company based in Los Altos, California, founded in 2013. It provides retailers and brands with the tools to create and launch mobile applications that enhance the customer experience across various channels, including web, email, social media, and paid advertising. The platform is designed to facilitate an omnichannel shopping experience, seamlessly connecting online and in-store customer journeys. It offers features such as full point of sale (POS) systems, mobile point of sale (mPOS), cash management, clienteling, endless aisle capabilities, and curbside pickup. By focusing on personalized interactions and efficient transactions, PredictSpring helps leading retailers like Calvin Klein, Cole Haan, and Vineyard Vines drive consumer engagement and increase e-commerce conversions.

Logik.io

Series A in 2023
Logik.io is a developer of a commerce logic engine platform that specializes in high-performance headless configuration technology. The platform addresses the operational limitations of traditional configurators, streamlining complex selling processes for enterprise businesses. By enabling omnichannel e-commerce sales, Logik.io allows companies to incorporate configuration and guided selling into their existing eCommerce platforms, enhancing both Business-to-Consumer (B2C) and Business-to-Business (B2B) selling capabilities.

Pagaleve

Series A in 2022
Pagaleve is a company that specializes in installment payment solutions, enabling consumers to make purchases through a buy now, pay later model. Their platform allows payments to be made in installments using PIX, without incurring interest and without the necessity of a credit card. By providing this alternative payment method, Pagaleve aims to help merchants enhance their sales in a straightforward and efficient manner. At the same time, they empower consumers to buy desired products without the burden of high interest rates typically associated with credit card usage.

Viably

Seed Round in 2022
Viably is a financial platform tailored for online sellers, focused on enhancing their cash flow and banking solutions. The company provides an application that integrates a comprehensive financial toolset, offering users real-time information and tips for effective financial management. By simplifying money management and facilitating easy access to finance, Viably aims to empower ecommerce businesses to streamline their daily financial operations, ensuring they can navigate their financial landscape with greater efficiency.

Balance

Series B in 2022
Balance is a digital payments platform based in Tel Aviv, Israel, founded in 2019 by Bar Geron and Yoni Shuster. The company specializes in enhancing the B2B online purchasing experience for both buyers and vendors. Balance's platform processes online payments using a machine learning engine that provides real-time authentication and financial risk assessment, offering businesses flexibility in payment timing.

Refundid

Seed Round in 2022
Refundid is a Sydney-based startup focused on addressing a significant challenge in e-commerce: the delay in processing refunds for returned products. The company has developed an instant refund platform designed to enhance the online shopping experience. This fintech service operates on a buy now, pay later model, allowing customers to receive immediate refunds upon returning items. By expediting the refund process, Refundid aims to boost customer confidence and loyalty while streamlining operations for retailers.

PredictSpring

Series B in 2022
PredictSpring Inc. is a mobile commerce platform company based in Los Altos, California, founded in 2013. It provides retailers and brands with the tools to create and launch mobile applications that enhance the customer experience across various channels, including web, email, social media, and paid advertising. The platform is designed to facilitate an omnichannel shopping experience, seamlessly connecting online and in-store customer journeys. It offers features such as full point of sale (POS) systems, mobile point of sale (mPOS), cash management, clienteling, endless aisle capabilities, and curbside pickup. By focusing on personalized interactions and efficient transactions, PredictSpring helps leading retailers like Calvin Klein, Cole Haan, and Vineyard Vines drive consumer engagement and increase e-commerce conversions.

Primer

Venture Round in 2022
Primer is a business-to-business marketing platform that focuses on enhancing marketing technologies for companies. It offers services such as audience automation, LinkedIn automation, and marketing and sales automation. The platform enriches leads and matches them across different channels while orchestrating workflows to streamline marketing efforts. By connecting various applications and facilitating data movement, Primer enables coordinated multichannel campaigns. Additionally, it assists in mapping a lead's identity across multiple marketing channels, providing sales personnel with accurate contact information to improve lead conversion rates and maximize advertising efficiency.

Zeals

Series E in 2022
Zeals Co Ltd is a leading conversational commerce company based in Japan, specializing in chatbot services for businesses. The company serves over 400 large domestic and multinational enterprises, aiming to enhance the commerce experience and customer engagement. Zeals offers a fully automated solution called ZEALS Chatbot Commerce, which operates on messaging applications to interact with end customers in a manner akin to human sales representatives. By leveraging advanced technology, Zeals seeks to transform traditional commerce practices and improve overall customer interactions.

OSF Digital

Series C in 2022
OSF Digital is a global digital transformation and commerce solutions company that helps brands navigate the evolving digital landscape. It specializes in omnichannel integrations, internationalization, and commerce optimization, offering consulting, application development, and implementation services across channels, devices, and locales under its OSF Commerce brand. The firm pursues an agile approach to scale global growth, improve business processes, and enhance customer experiences in a rapidly changing environment.

Atonit

Acquisition in 2022
Atonit is an e-commerce technology company based in SĂ£o Paulo that specializes in providing marketplace services. The company offers cloud-based and integrable software-as-a-service (SAAS) solutions designed for centralized information management. In addition to its technological offerings, Atonit provides digital consulting and training services aimed at helping clients enhance their visibility in a cost-effective manner. Through its comprehensive approach, Atonit supports businesses in navigating the complexities of the digital marketplace.

Marketplacer

Venture Round in 2021
Marketplacer Pty Ltd is an Australian company specializing in online marketplace software, founded in 2012 and headquartered in South Melbourne. The firm provides a comprehensive platform that enables businesses to create and manage marketplaces for various products, services, events, and bookings. Marketplacer's technology offers essential features such as seller and order management, advertising, returns processing, and logistics, facilitating a seamless experience for customers. The platform is designed to be scalable across diverse categories and supports global operations, including dropshipping and click-and-collect services. Marketplacer aims to simplify the marketplace creation process, allowing businesses to focus on growth and community engagement while leveraging powerful data insights for enhanced performance. Its solutions have gained traction in markets across the United States, Europe, and Australasia.

Logik.io

Seed Round in 2021
Logik.io is a developer of a commerce logic engine platform that specializes in high-performance headless configuration technology. The platform addresses the operational limitations of traditional configurators, streamlining complex selling processes for enterprise businesses. By enabling omnichannel e-commerce sales, Logik.io allows companies to incorporate configuration and guided selling into their existing eCommerce platforms, enhancing both Business-to-Consumer (B2C) and Business-to-Business (B2B) selling capabilities.

Johnson Leathers

Grant in 2021
Johnson Leathers is a producer of leather garments. They also provide repairs and alterations for all brands of leather apparel and gear. Their products consist of vests and jackets. They allow consumers to directly buy goods or services from a seller over the internet using a web browser.

Threekit

Series B in 2021
Threekit Inc. is a company that specializes in 3D product configuration and visualization solutions. Founded in 2005 and based in Chicago, Illinois, Threekit offers a platform that enables brands to create and manage high-quality visual content at scale, enhancing customer engagement and conversion rates. The platform provides a range of services including interactive 3D visualization, photorealistic 2D imagery, augmented reality, and virtual reality solutions. Threekit’s technology allows businesses of all sizes to automate and produce thousands of customizable product visuals efficiently. Its flagship product, Virtual Photographer, generates realistic, computer-rendered images for e-commerce applications. By facilitating real-time customization through a 3D configurator, Threekit empowers companies to enhance their visual commerce and drive business growth.

Ureeka

Series A in 2021
Ureeka, Inc. is a company that has developed an online platform aimed at supporting small and medium-sized businesses (SMBs) through mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects SMBs with mentors, coaches, specialists, partners, and investors, providing access to valuable expertise necessary for business growth. The platform fosters a collaborative community where underrepresented entrepreneurs can share best practices and access resources tailored to their needs. Ureeka also offers tools to assess and optimize marketing strategies, helping businesses identify opportunities for customer acquisition and expansion. Through its comprehensive approach, Ureeka empowers entrepreneurs to scale their operations and achieve economic success for themselves and their communities.

NewStore

Series B in 2021
NewStore, Inc. is a technology company that specializes in providing an Omnichannel-as-a-Service platform designed for retailers to enhance their in-store operations and customer engagement. Founded in 2012 and based in Boston, Massachusetts, with additional offices in New York and Germany, NewStore enables brands to deliver a mobile-first retail experience tailored to modern consumer preferences. Its platform integrates mobile commerce with order management and point-of-sale capabilities, allowing retailers to offer seamless shopping experiences including mobile checkout, real-time inventory management, and personalized clienteling through intuitive applications for store associates. The company's technology fosters a unified brand experience by connecting consumers, stores, and sales associates, while also providing essential insights into store health, inventory, and performance metrics. NewStore was previously known as GoodsCloud Inc. before rebranding in 2015.

PixelMEDIA

Private Equity Round in 2021
PixelMEDIA is a digital experience agency that drives revenue and brand awareness across all digital channels. Based in greater Boston, PixelMEDIA has a focus in both ecommerce and content management solutions, and has launched projects for brands like Cabot Corporation, ECCO Shoes, Bauer Hockey, Heinemann, Samuel Adams, Seven Towns / Rubik's Cube, Skillsoft, Velcro, Mass Save, and more.

OSF Digital

Venture Round in 2021
OSF Digital is a global digital transformation and commerce solutions company that helps brands navigate the evolving digital landscape. It specializes in omnichannel integrations, internationalization, and commerce optimization, offering consulting, application development, and implementation services across channels, devices, and locales under its OSF Commerce brand. The firm pursues an agile approach to scale global growth, improve business processes, and enhance customer experiences in a rapidly changing environment.

Astound Commerce

Venture Round in 2021
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.

Marketplacer

Venture Round in 2021
Marketplacer Pty Ltd is an Australian company specializing in online marketplace software, founded in 2012 and headquartered in South Melbourne. The firm provides a comprehensive platform that enables businesses to create and manage marketplaces for various products, services, events, and bookings. Marketplacer's technology offers essential features such as seller and order management, advertising, returns processing, and logistics, facilitating a seamless experience for customers. The platform is designed to be scalable across diverse categories and supports global operations, including dropshipping and click-and-collect services. Marketplacer aims to simplify the marketplace creation process, allowing businesses to focus on growth and community engagement while leveraging powerful data insights for enhanced performance. Its solutions have gained traction in markets across the United States, Europe, and Australasia.

Zoomin

Series C in 2021
ZoomIn is an online photo printing and gifting platform based in India that specializes in preserving personal memories through high-quality photo products. The company provides a user-friendly service that allows customers to create custom photobooks, prints, and a variety of personalized gifts including calendars, cards, and mugs. Additionally, ZoomIn offers free cloud storage for photos, which can be easily imported or exported from social media platforms. This enables users to creatively express themselves and share their memories in unique ways, all while maintaining affordability in their product offerings.

Zoomin

Venture Round in 2020
ZoomIn is an online photo printing and gifting platform based in India that specializes in preserving personal memories through high-quality photo products. The company provides a user-friendly service that allows customers to create custom photobooks, prints, and a variety of personalized gifts including calendars, cards, and mugs. Additionally, ZoomIn offers free cloud storage for photos, which can be easily imported or exported from social media platforms. This enables users to creatively express themselves and share their memories in unique ways, all while maintaining affordability in their product offerings.

PredictSpring

Venture Round in 2020
PredictSpring Inc. is a mobile commerce platform company based in Los Altos, California, founded in 2013. It provides retailers and brands with the tools to create and launch mobile applications that enhance the customer experience across various channels, including web, email, social media, and paid advertising. The platform is designed to facilitate an omnichannel shopping experience, seamlessly connecting online and in-store customer journeys. It offers features such as full point of sale (POS) systems, mobile point of sale (mPOS), cash management, clienteling, endless aisle capabilities, and curbside pickup. By focusing on personalized interactions and efficient transactions, PredictSpring helps leading retailers like Calvin Klein, Cole Haan, and Vineyard Vines drive consumer engagement and increase e-commerce conversions.

Mobify

Acquisition in 2020
Mobify Research and Development, Inc. is a mobile customer engagement platform that enhances and manages relationships between retailers and their connected customers. Founded in 2007 and headquartered in Vancouver, Canada, with additional offices in Chicago and Reading, Mobify specializes in Progressive Web Apps, enabling brands to improve conversion rates on mobile devices. The platform offers a suite of solutions, including tools for personalizing customer engagement through big data, managing mobile interactions from a centralized location, and optimizing app performance for developers. Prominent global brands such as LancĂ´me and Carnival Cruise Line utilize Mobify's services to foster customer loyalty and drive revenue growth. As a subsidiary of salesforce.com, Mobify continues to support retailers in meeting evolving customer expectations and maintaining a competitive advantage in the market.

Ureeka

Venture Round in 2020
Ureeka, Inc. is a company that has developed an online platform aimed at supporting small and medium-sized businesses (SMBs) through mentorship and guidance. Founded in 2018 and based in Hillsborough, California, Ureeka connects SMBs with mentors, coaches, specialists, partners, and investors, providing access to valuable expertise necessary for business growth. The platform fosters a collaborative community where underrepresented entrepreneurs can share best practices and access resources tailored to their needs. Ureeka also offers tools to assess and optimize marketing strategies, helping businesses identify opportunities for customer acquisition and expansion. Through its comprehensive approach, Ureeka empowers entrepreneurs to scale their operations and achieve economic success for themselves and their communities.

Threekit

Series A in 2019
Threekit Inc. is a company that specializes in 3D product configuration and visualization solutions. Founded in 2005 and based in Chicago, Illinois, Threekit offers a platform that enables brands to create and manage high-quality visual content at scale, enhancing customer engagement and conversion rates. The platform provides a range of services including interactive 3D visualization, photorealistic 2D imagery, augmented reality, and virtual reality solutions. Threekit’s technology allows businesses of all sizes to automate and produce thousands of customizable product visuals efficiently. Its flagship product, Virtual Photographer, generates realistic, computer-rendered images for e-commerce applications. By facilitating real-time customization through a 3D configurator, Threekit empowers companies to enhance their visual commerce and drive business growth.

Automattic

Series D in 2019
Automattic Inc., established in 2005 and headquartered in San Francisco, specializes in developing and providing web-based solutions. It is renowned for its suite of products, including WordPress.com for website creation and management, WooCommerce for e-commerce, and Jetpack for site performance and security. Automattic serves non-profit and open-source projects globally, with a mission to democratize publishing and commerce through its open-source content management systems.

Akeneo

Series C in 2019
Akeneo is a global leader in Product Experience Management (PXM) solutions, specializing in enhancing product information management (PIM) for merchants and brands. The company provides a platform that centralizes and harmonizes marketing and technical information for product listings, enabling retailers to deliver consistent and enriched experiences across various sales channels, including eCommerce, mobile, print, and retail points of sale. Akeneo's solutions improve the quality and accuracy of product data while simplifying the management of product catalogs. By offering validation workflows and data quality insights, Akeneo helps brands create meaningful connections with their customers.

Astound Commerce

Venture Round in 2019
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.

OSF Digital

Venture Round in 2019
OSF Digital is a global digital transformation and commerce solutions company that helps brands navigate the evolving digital landscape. It specializes in omnichannel integrations, internationalization, and commerce optimization, offering consulting, application development, and implementation services across channels, devices, and locales under its OSF Commerce brand. The firm pursues an agile approach to scale global growth, improve business processes, and enhance customer experiences in a rapidly changing environment.

OSF Digital

Venture Round in 2019
OSF Digital is a global digital transformation and commerce solutions company that helps brands navigate the evolving digital landscape. It specializes in omnichannel integrations, internationalization, and commerce optimization, offering consulting, application development, and implementation services across channels, devices, and locales under its OSF Commerce brand. The firm pursues an agile approach to scale global growth, improve business processes, and enhance customer experiences in a rapidly changing environment.

Salesforce

Acquisition in 2019
Salesforce is a leading cloud-based software company, founded in 1999, specializing in customer relationship management (CRM) solutions. It offers a range of enterprise applications, including Sales Cloud for sales automation, Service Cloud for customer service, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce. Additionally, Salesforce provides a platform for building custom applications and MuleSoft for data integration. Salesforce.org, a division of the company, donates and discounts its technology to nonprofits and educational institutions, fostering a culture of giving back. Salesforce Ventures, the company's venture capital arm, invests in enterprise technology startups globally, providing funding, access to the Salesforce ecosystem, and guidance from its executives.

Loop & Tie

Venture Round in 2019
Loop & Tie operates a gift management platform that enhances business engagement through personalized gifting solutions. Instead of sending identical gifts to all recipients, companies can select from a diverse collection of gift options tailored to their budget, allowing recipients to choose what they prefer via a branded online interface. This platform streamlines the gifting process and provides valuable engagement insights through an analytics dashboard that tracks recipient selections, thank you notes, and budget metrics. Additionally, businesses can customize gift collections with their own products and experiences, benefiting from Loop & Tie's capabilities in logistics and fulfillment for on-demand storage and shipping. Overall, Loop & Tie aids companies in fostering lasting relationships with customers while optimizing their gifting strategies.

Akeneo

Corporate Round in 2018
Akeneo is a global leader in Product Experience Management (PXM) solutions, specializing in enhancing product information management (PIM) for merchants and brands. The company provides a platform that centralizes and harmonizes marketing and technical information for product listings, enabling retailers to deliver consistent and enriched experiences across various sales channels, including eCommerce, mobile, print, and retail points of sale. Akeneo's solutions improve the quality and accuracy of product data while simplifying the management of product catalogs. By offering validation workflows and data quality insights, Akeneo helps brands create meaningful connections with their customers.

ShopKeep

Series E in 2018
ShopKeep is a New York-based company that provides comprehensive point of sale (POS) solutions for small and medium-sized businesses. Founded in 2008, ShopKeep offers hardware such as card readers, receipt printers, and cash drawers, along with cloud-based software for inventory management, employee tracking, customer analytics, and reporting. Its POS system runs on an iPad, supporting EMV and NFC for secure payments including Apple Pay. Additionally, ShopKeep provides merchant cash advance services, marketing tools, and integrations with third-party software providers like accounting and loyalty programs. With over 25,000 customers across the U.S., Canada, and Guam, ShopKeep's award-winning customer support is available 24/7 to assist businesses in running smarter operations.

SessionM

Series E in 2018
SessionM, Inc. is a cloud-based customer engagement and loyalty platform that enables brands to enhance their relationships with customers through personalized interactions. The platform collects and analyzes customer behavior from various channels, including in-store, online, and mobile, allowing for real-time data integration and insights. By utilizing advanced machine learning and a rules-based engine, SessionM delivers tailored marketing automation and loyalty solutions, which help businesses engage customers more effectively with targeted offers and recommendations. The company's services also include a reporting tool that assesses the impact of loyalty programs on revenue. Headquartered in Boston, Massachusetts, SessionM operates globally with additional offices in major cities such as New York, Chicago, Pittsburgh, London, and Amsterdam. Incorporated in 2010, the company has positioned itself as a key player in the customer loyalty sector, focusing on helping enterprises create profitable customer relationships.

OSF Digital

Venture Round in 2018
OSF Digital is a global digital transformation and commerce solutions company that helps brands navigate the evolving digital landscape. It specializes in omnichannel integrations, internationalization, and commerce optimization, offering consulting, application development, and implementation services across channels, devices, and locales under its OSF Commerce brand. The firm pursues an agile approach to scale global growth, improve business processes, and enhance customer experiences in a rapidly changing environment.

CloudCraze

Acquisition in 2018
CloudCraze, established in 2009 and headquartered in Chicago, Illinois, specializes in enterprise-level B2B and B2C e-commerce solutions. It develops and delivers these solutions natively on the Salesforce cloud platform, enabling businesses to rapidly deploy mobile-ready storefronts, generate online revenues, and engage customers across commerce, content, and community. CloudCraze's platform seamlessly integrates e-commerce with customer relationship management (CRM), providing a 360-degree view of the customer and facilitating data and process sharing within a single Salesforce instance. It operates as a subsidiary of Salesforce.com, Inc., and is a Platinum Salesforce ISV Partner, serving prominent clients such as Coca-Cola, Avid, and L'Oréal.

Tambourine

Corporate Round in 2018
Tambourine Inc. is a technology company based in Tokyo, Japan, founded in 2015. It specializes in developing software solutions that encompass e-commerce, mobile applications, web services, and Internet of Things (IoT) support. As a subsidiary of Yomiko Advertising Inc., Tambourine focuses on leveraging cloud technology to create innovative digital experiences. The company is driven by a team of technologists committed to exploring new ideas and transforming them into impactful solutions.

DigitalGenius

Series A in 2017
DigitalGenius, Inc. is a San Francisco-based company that specializes in developing artificial intelligence software solutions for customer service operations. Founded in 2013, the company has created an AI-powered platform designed specifically to enhance customer service for eCommerce. By utilizing advanced technologies such as conversational AI, visual recognition, and generative models, DigitalGenius automates and optimizes customer interactions across various channels. The platform effectively analyzes incoming messages, predicts metadata, routes cases, and provides agents with response suggestions, ensuring efficient resolution of customer inquiries. This integration into existing systems allows businesses to scale their customer service operations, significantly improving the quality and efficiency of conversations across text-based communication channels like email, chat, social media, and mobile messaging, ultimately enabling companies to meet and exceed customer expectations.

Loop & Tie

Seed Round in 2017
Loop & Tie operates a gift management platform that enhances business engagement through personalized gifting solutions. Instead of sending identical gifts to all recipients, companies can select from a diverse collection of gift options tailored to their budget, allowing recipients to choose what they prefer via a branded online interface. This platform streamlines the gifting process and provides valuable engagement insights through an analytics dashboard that tracks recipient selections, thank you notes, and budget metrics. Additionally, businesses can customize gift collections with their own products and experiences, benefiting from Loop & Tie's capabilities in logistics and fulfillment for on-demand storage and shipping. Overall, Loop & Tie aids companies in fostering lasting relationships with customers while optimizing their gifting strategies.

Ortto

Venture Round in 2017
Ortto is a marketing automation company based in Sydney, Australia, specializing in customer data integration for Ecommerce, SaaS, and B2B sectors. The company offers a platform that consolidates customer data, messaging, artificial intelligence, and analytics, allowing businesses to break down data silos. Ortto's software enables users to create detailed customer segments and engage them throughout their journey with personalized, multi-channel messaging. Additionally, it automates actions such as lead assignment and provides reporting tools to help users analyze behavior, measure attribution, and track essential metrics like sign-ups. With a global customer base exceeding 10,000, Ortto has positioned itself as a leading solution for businesses seeking to enhance their marketing strategies through data-driven insights.

SessionM

Series D in 2016
SessionM, Inc. is a cloud-based customer engagement and loyalty platform that enables brands to enhance their relationships with customers through personalized interactions. The platform collects and analyzes customer behavior from various channels, including in-store, online, and mobile, allowing for real-time data integration and insights. By utilizing advanced machine learning and a rules-based engine, SessionM delivers tailored marketing automation and loyalty solutions, which help businesses engage customers more effectively with targeted offers and recommendations. The company's services also include a reporting tool that assesses the impact of loyalty programs on revenue. Headquartered in Boston, Massachusetts, SessionM operates globally with additional offices in major cities such as New York, Chicago, Pittsburgh, London, and Amsterdam. Incorporated in 2010, the company has positioned itself as a key player in the customer loyalty sector, focusing on helping enterprises create profitable customer relationships.

Emark

Series B in 2016
Emark is a prominent marketing technology company headquartered in Amsterdam, with additional offices in Barcelona and London. The company specializes in providing a comprehensive marketing technology stack and strategy, focusing on the integration and activation of these solutions within organizations. Emark is recognized as the largest and most innovative Salesforce Marketing Cloud Platinum Partner in Europe, delivering advanced e-mail and online marketing automation tools that facilitate data-driven campaigns and personalized customer interactions. Its platform encompasses cloud marketing, commerce cloud management, data analytics, and marketing intelligence, empowering marketers to engage with customers on a personal level, leveraging behavioral data. Emark serves a diverse array of leading clients, including KLM, Philips, and Randstad, among others.

Demandware

Acquisition in 2016
Demandware solutions, comprised of the only enterprise-class, on-demand ecommerce platform and expert services, deliver merchandising effectiveness, proven site reliability and industry best practices that exceed profitability goals. Only Demandware provides a distinct time-to-market advantage for launching multiple ecommerce sites, customizing the consumer experience from content to code, and maintaining sites at the forefront of ecommerce innovation.

Wrap

Series C in 2016
Wrap Media, LLC, established in 2013 and headquartered in Larkspur, California, specializes in mobile engagement technology. The company's core business is a mobile-first storytelling and commerce platform, offering app-like experiences through the web. Wrap's technology enables brands, publishers, and digital businesses to create engaging, portable content and commerce solutions without the need for app downloads. Its SaaS platform and unique authoring tools facilitate the creation of new business models, fostering deeper customer relationships and driving revenue growth. Wrap operates as a subsidiary of DXC Technology Company.

DigitalGenius

Seed Round in 2016
DigitalGenius, Inc. is a San Francisco-based company that specializes in developing artificial intelligence software solutions for customer service operations. Founded in 2013, the company has created an AI-powered platform designed specifically to enhance customer service for eCommerce. By utilizing advanced technologies such as conversational AI, visual recognition, and generative models, DigitalGenius automates and optimizes customer interactions across various channels. The platform effectively analyzes incoming messages, predicts metadata, routes cases, and provides agents with response suggestions, ensuring efficient resolution of customer inquiries. This integration into existing systems allows businesses to scale their customer service operations, significantly improving the quality and efficiency of conversations across text-based communication channels like email, chat, social media, and mobile messaging, ultimately enabling companies to meet and exceed customer expectations.

Netomi

Seed Round in 2016
Netomi is a company that specializes in developing a conversational artificial intelligence platform aimed at enhancing customer experience in commerce. Founded in 2015 and headquartered in San Mateo, California, with additional offices in New York and Gurugram, Netomi provides a no-code solution that integrates seamlessly with various platforms, including Zendesk, Salesforce, and Shopify. Its technology enables brands and businesses to automate customer interactions across multiple channels, such as mobile messaging, chat, email, and voice, allowing them to make product recommendations, answer queries about availability, and assist with purchases. Netomi's platform is designed to improve customer satisfaction and operational efficiency while reducing costs and reliance on developers. The company has established itself as a leader in customer experience AI, leveraging advanced AI technologies to help enterprises meet evolving customer expectations and deliver exceptional service.

Augment

Series A in 2016
Augment is a mobile application that enables businesses to visualize their 3D models using Augmented Reality, allowing these models to be integrated in real time within their actual size and environment. Founded in October 2011 and headquartered in Paris, France, with additional offices in New York City and Orlando, Augment provides an augmented reality platform that facilitates the creation and management of 3D models. This technology helps retailers and manufacturers enhance customer engagement, boost sales, and minimize product returns by merging physical and virtual experiences. The platform is designed for seamless deployment in eCommerce, field sales, and educational contexts, making it a valuable tool for businesses looking to leverage augmented reality.

Qubit

Series C in 2016
Qubit Digital Limited specializes in software solutions that collect and process extensive data sets to enhance online customer experiences. The company develops and licenses technology for web data processing, offering a variety of services including tag management, marketing attribution, customer intelligence, and web personalization. Key offerings include OpenTag, an open-source tag management solution that improves website efficiency, and Qubit Pro, a personalization platform that leverages customer data to influence user behavior. Its customer analytics solutions encompass behavioral attribution and usability labs, while automation tools facilitate web testing and personalized experiences. Qubit serves various sectors, including e-commerce, publishing, and lead generation, with a focus on helping businesses understand and influence customer behavior to drive revenue and improve marketing efficiency. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities across the United States and Europe.

Bloomreach

Series D in 2016
Bloomreach is a global technology company that specializes in enhancing e-commerce experiences for businesses. Its core product, the Commerce Experience Cloud, comprises three key components: Discovery (AI-driven search and merchandising), Content (headless CMS), and Engagement (CDP and marketing automation). By integrating customer and product data with AI optimization, Bloomreach empowers over 850 global brands to deliver personalized shopping journeys across various channels. The company collaborates with a wide network of certified partners and leading commerce platforms to provide comprehensive solutions tailored to clients' needs.

Optimizely

Series C in 2015
Optimizely, Inc. is a company that operates a website optimization platform designed for A/B testing, multivariate testing, and website personalization, catering to both technical and non-technical users. Founded in 2009 and headquartered in San Francisco, California, it also has offices in Amsterdam, Sydney, and Austin. The platform allows organizations to conduct experiments that facilitate data-driven decision-making and is available in multiple languages, making it accessible to a global audience. Optimizely's offerings include web content management, digital experience software, and integrated capabilities for content, commerce, multi-channel marketing, and predictive analytics. The company serves a diverse clientele, including agencies, developers, e-commerce businesses, enterprises, publishers, and small businesses primarily in the United States, Germany, the United Kingdom, and Spain. Optimizely, formerly known as Spreadly, operates as a subsidiary of EPiServer AB.

Wrap

Series B in 2015
Wrap Media, LLC, established in 2013 and headquartered in Larkspur, California, specializes in mobile engagement technology. The company's core business is a mobile-first storytelling and commerce platform, offering app-like experiences through the web. Wrap's technology enables brands, publishers, and digital businesses to create engaging, portable content and commerce solutions without the need for app downloads. Its SaaS platform and unique authoring tools facilitate the creation of new business models, fostering deeper customer relationships and driving revenue growth. Wrap operates as a subsidiary of DXC Technology Company.

Ortto

Series B in 2015
Ortto is a marketing automation company based in Sydney, Australia, specializing in customer data integration for Ecommerce, SaaS, and B2B sectors. The company offers a platform that consolidates customer data, messaging, artificial intelligence, and analytics, allowing businesses to break down data silos. Ortto's software enables users to create detailed customer segments and engage them throughout their journey with personalized, multi-channel messaging. Additionally, it automates actions such as lead assignment and provides reporting tools to help users analyze behavior, measure attribution, and track essential metrics like sign-ups. With a global customer base exceeding 10,000, Ortto has positioned itself as a leading solution for businesses seeking to enhance their marketing strategies through data-driven insights.

Qubit

Series B in 2014
Qubit Digital Limited specializes in software solutions that collect and process extensive data sets to enhance online customer experiences. The company develops and licenses technology for web data processing, offering a variety of services including tag management, marketing attribution, customer intelligence, and web personalization. Key offerings include OpenTag, an open-source tag management solution that improves website efficiency, and Qubit Pro, a personalization platform that leverages customer data to influence user behavior. Its customer analytics solutions encompass behavioral attribution and usability labs, while automation tools facilitate web testing and personalized experiences. Qubit serves various sectors, including e-commerce, publishing, and lead generation, with a focus on helping businesses understand and influence customer behavior to drive revenue and improve marketing efficiency. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities across the United States and Europe.

Generation Tux

Series A in 2014
Generation Tux is an innovative online tuxedo and suit rental platform that aims to transform the traditional rental experience. Founded by entrepreneur George Zimmer, the company provides a unique service that includes the option for tailors to visit customers' homes or offices, ensuring a personalized fitting experience. The platform employs advanced fit technology to guarantee the right fit for every individual and offers a comprehensive selection of formalwear, including shirts, vests, cummerbunds, ties, and shoes. This service is particularly beneficial for grooms, as it allows them to receive their suits well in advance of their wedding day. With a focus on superior quality, style, and a hassle-free shopping experience, Generation Tux positions itself as a leader in the formalwear rental market.

Heap

Convertible Note in 2013
Heap Inc. is a company that develops an analytics infrastructure designed for online businesses, enabling them to capture and analyze customer interactions across web, mobile, and cloud platforms. Founded in 2012 and headquartered in San Francisco, California, Heap's solution automates the collection and organization of customer behavioral data, such as clicks, transactions, and form submissions, without requiring additional coding. This streamlined approach allows businesses to gain a comprehensive understanding of their users, facilitating informed decision-making and enhancing product development. Heap serves a diverse range of industries, including e-commerce, financial services, and SaaS, with over 6,000 clients that include notable companies across various sectors. The company is committed to empowering organizations to focus on insights and actions that drive business success.

GoInstant

Acquisition in 2012
GoInstant is a developer of a shared web-browsing tool that enables real-time co-browsing experiences for multiple users. With its innovative technology, individuals can simultaneously click, scroll, type, and navigate any website together without the need for downloads or plugins, relying solely on a web browser. This co-browsing capability is versatile and can be utilized for various applications, including customer support, sales, e-commerce, and training. By facilitating a shared online experience, GoInstant enhances collaboration and engagement among users.

Sitemasher

Acquisition in 2010
Sitemasher is a provider of a cloud-based website lifecycle platform designed for both website builders and developers. The company offers a Software as a Service (SaaS) tool that enables users to build, manage, and optimize sophisticated websites without the need for programming expertise. Website builders benefit from an environment that allows them to import their own CSS and HTML or create custom designs from scratch while accessing a range of functionalities such as blogs, member areas, and e-commerce features, all without backend programming. For website developers, Sitemasher simplifies the deployment of dynamic, data-driven websites by providing a visual layer that streamlines the setup of various applications, enhancing productivity and reducing deployment time. The platform integrates essential elements such as content management, analytics, and search engine optimization into a single solution, allowing users to focus on individual components of their projects rather than managing monolithic sites. Sitemasher's innovative approach has earned recognition, including the Microsoft Blue Sky award in 2008 for its promise as a new independent software vendor.
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