Salesforce

Salesforce is a cloud-based software company that provides enterprise customer relationship management software and applications on a subscription basis. It designs and develops cloud-based enterprise software for sales, customer service, marketing automation, e-commerce, analytics, and application development, offering a comprehensive suite including Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft for data integration, and the Salesforce Platform. Its Customer 360 platform unifies customer data across systems, apps, and devices to help organizations sell, service, market, and conduct commerce more effectively.

Samuel Ackah-Yensu

Investor

Jess Bartos

Investor

Marc Benioff

Co-Founder, Co-CEO and Chairman at Salesforce

Arundhati Bhattacharya

Chairman and CEO

Craig Butters

Director, Customer Success

Robert DeSisto

Chief Value Officer, Senior Vice President

Olivier Derrien

Country Leader France and Vice President

Suzanne DiBianca

EVP Corporate Relations and Chief Impact Officer

Paul Drews

Managing Director

Claudine Emeott

Partner

Dan Farber

Senior Vice President of Strategic Communication

Kartikeya Gupta

Principal

Takuya Hosomura

Principal

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Kenneth I. Juster

EVP, Law, Policy and Corporate Strategy

Nowi Kallen

Managing Director

Robert Keith

Managing Director

David Kellenberger

Principal

Jody Kohner

EVP, Global Enablement

Zak Kokosa

Investor

Sherrick Murdoff

Partner

Fatima Paruk

Chief Health Officer and Senior Vice President of Industry Advisory for HLS at Salesforce

Bill Patterson

EVP and General Manager, CRM Applications

Lauryn Poyser

Investor

Dom Pusateri

Investor

Alexandra Quie

Investor

Laura Rowson

Investor

Joe Ryan

SVP, Product Management

Katie Schwartz Thiry

Managing Director

John Somorjai

Executive Vice President of Corporate Development and Strategy

Jim Steele

President, Global Strategic Customers

Patrick Stokes

EVP and GM, Platform

Frank Veenendaal

Vice Chairman

Past deals in Search Engine

Glean

Series E in 2024
Glean develops an AI-based search engine software that connects enterprise data and generates answers through a tool integrated into any company's existing workflows. Its platform, Workplace Search, connects to internal data sources, enabling employees to find information and receive personalized answers using advanced search techniques, retrieval augmented generation, and large language models.

You.com

Series B in 2024
You.com is an AI-powered search and productivity platform that uses advanced language models to deliver personalized responses and human-like interactions. The platform combines real-time search with privacy-focused browsing and multiple AI tools, enabling users to access accurate information, create content and code, and streamline decision-making. It supports tasks such as web search, content and image creation, and coding assistance through tools including YouChat, YouCode, YouWrite, and YouImagine. By integrating multiple AI models and prioritizing up-to-date information and citations, You.com aims to improve productivity while emphasizing data security and efficiency.

Helpfeel

Series D in 2023
Helpfeel is a company that develops an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The platform provides white-glove optimization and advanced artificial intelligence to enable immediate information retrieval for users, helping organizations reduce reliance on direct support and improve information management efficiency. The solution integrates with existing systems to surface relevant answers from knowledge bases, FAQs, and documents, supporting faster resolutions and consistent information.

Hearth.AI

Seed Round in 2023
Hearth.AI is an artificial intelligence platform designed to deliver semantic network searches. The platform of the firm provides a follow-up process and connection network, allowing consumers to retain warm ties.

Helpfeel

Series C in 2022
Helpfeel is a company that develops an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The platform provides white-glove optimization and advanced artificial intelligence to enable immediate information retrieval for users, helping organizations reduce reliance on direct support and improve information management efficiency. The solution integrates with existing systems to surface relevant answers from knowledge bases, FAQs, and documents, supporting faster resolutions and consistent information.

Helpfeel

Venture Round in 2022
Helpfeel is a company that develops an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The platform provides white-glove optimization and advanced artificial intelligence to enable immediate information retrieval for users, helping organizations reduce reliance on direct support and improve information management efficiency. The solution integrates with existing systems to surface relevant answers from knowledge bases, FAQs, and documents, supporting faster resolutions and consistent information.

Algolia

Series D in 2021
Algolia is a search‑as‑a‑service platform that enables companies to deliver fast, relevant digital experiences across web, mobile, and voice. Its API and tools allow developers and business teams to build and optimize search and discovery experiences that increase engagement, conversion rates, and revenue.

Helpfeel

Series B in 2021
Helpfeel is a company that develops an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The platform provides white-glove optimization and advanced artificial intelligence to enable immediate information retrieval for users, helping organizations reduce reliance on direct support and improve information management efficiency. The solution integrates with existing systems to surface relevant answers from knowledge bases, FAQs, and documents, supporting faster resolutions and consistent information.

Helpfeel

Series B in 2021
Helpfeel is a company that develops an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The platform provides white-glove optimization and advanced artificial intelligence to enable immediate information retrieval for users, helping organizations reduce reliance on direct support and improve information management efficiency. The solution integrates with existing systems to surface relevant answers from knowledge bases, FAQs, and documents, supporting faster resolutions and consistent information.

Algolia

Series C in 2019
Algolia is a search‑as‑a‑service platform that enables companies to deliver fast, relevant digital experiences across web, mobile, and voice. Its API and tools allow developers and business teams to build and optimize search and discovery experiences that increase engagement, conversion rates, and revenue.

Diffeo

Acquisition in 2019
Diffeo is a developer of an AI-powered advanced discovery platform that enhances the process of information retrieval for individuals. By analyzing in-progress documents and utilizing probabilistic inference algorithms, the platform allows users to efficiently search through files across various sources, including email, desktop, and cloud-based accounts. As users engage with Diffeo, the platform learns their interests and preferences, enabling it to recommend relevant sources and uncover connections that may be deeply buried or intentionally hidden. This continual learning process not only streamlines workflows but also provides users with clearer insights into the people, places, and events that are significant to them.

Innova

Series A in 2014
Innova, Inc. is a Tokyo-based agency specializing in content marketing and search engine optimization (SEO) services. Established in 2011, the company has developed a strong reputation for assisting businesses in enhancing their marketing strategies through effective management of owned media websites. Innova focuses on producing SEO-optimized content and articles, enabling clients to effectively reach and engage consumers. The agency serves a diverse client base, which includes prominent Japanese firms such as Yahoo Japan, Rakuten, Sony, DeNA, Opt, and Septeni Holdings, demonstrating its capability to cater to the needs of major industry players.

Ark

Seed Round in 2012
Ark.com, Inc., founded in 2010 and based in San Francisco, California, offers a search engine service that enables users to find individuals across various social networks. The platform allows users to search for old classmates, new business contacts, and friends by utilizing multiple search filters, including location, employer, schools, and interests. This service is designed to provide users with comprehensive information about people, facilitating connections in a straightforward manner. By streamlining the process of discovering contacts, Ark enhances users' ability to network and reconnect with others effortlessly.

Kieden

Acquisition in 2006
Kieden was a Search Engine Marketing application for Salesforce.com. The technology delivers real-time integration between Google's dominant advertising app (Google AdWords) and Salesforce CRM, allowing marketers to clearly understand return on Google advertising investments. The solution is currently known as Salesforce for Google AdWords, and is the foundation of the Google/Salesforce.com alliance. Kieden was acquired by salesforce.com in August 2006.
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