SAP

Zippin owns and operates AI-driven software platform of checkout-free technology which enables retailers to quickly deploy frictionless shopping in their stores. The company is based in the United States.

MagicPrice - Pricing AI for Hotels

Businesses from every walk of life use rewards to acquire, retain and thank customers but the current process is broken. Sending rewards, incentives and non-cash payouts is manual, expensive, time-consuming and error-prone. WeGift changes this. Operating in more than 30 countries, in 22 languages, 20 currencies, with over 700 brand partners, and hundreds of clients, like Perkbox, Sodexo, New Look and Halfords among others, WeGift’s cloud-based, open API solutions allow businesses to transfer value to consumers, in real-time and globally. Established in 2016, WeGift is backed by leading entrepreneurs and investors.

Jumper.ai is a pioneering conversational commerce and shopper engagement platform that enables businesses to create seamless customer interactions across various channels, including social media and messaging apps. Serving high-profile clients such as Disney, Unilever, and Samsung, Jumper.ai offers a comprehensive suite of enterprise solutions designed to enhance the shopping experience. The platform utilizes artificial intelligence to personalize customer journeys, increase advertising conversions, and facilitate guided shopping processes. It allows users to complete purchases, process payments, and receive notifications without navigating separate online shopping sites. By integrating chat and human agent support, Jumper.ai effectively tracks user preferences and provides insights for consumer re-engagement, making it a valuable tool for enterprises looking to optimize their e-commerce strategies.

Saara is an AI-powered returns management solution tailored for eCommerce businesses, retailers, and direct-to-consumer brands. The company develops inventory management software that focuses on efficiently handling order returns and minimizing returns wastage. Its software offers features such as automated returns and exchanges, automated product labeling and classification, and customer re-engagement through personalized product recommendations. Additionally, Saara facilitates cost recovery by automating the returns process, which allows organizations to recycle and recover costs associated with returned and unsold goods.

True Data Inc. specializes in the preparation and analysis of market indices derived from ID-POS data, serving manufacturers and retailers. Founded in 2000 and based in Tokyo, Japan, the company offers a range of services, including a consumer purchasing behavior analysis system and data analysis support. True Data's big data platform effectively manages consumer purchasing data on a national scale, providing insights that help retailers understand purchasing trends and assist consumer goods manufacturers in making informed decisions.

C2RO Cloud Robotics Inc., founded in 2016 and based in Montreal, Canada, specializes in cloud-based cognitive augmentation and end-to-end software solutions for businesses. The company offers a software-as-a-service platform that enhances the capabilities of service robots through artificial intelligence and machine learning. Key products include Engage, which integrates online and offline customer interactions using computer vision; FollowMe, a hardware-agnostic solution that requires simple sensors; and Mobility, which facilitates real-time mapping and autonomous navigation. C2RO also provides a privacy-aware video analytics solution, Perceive™, designed to transform physical spaces such as retail and commercial real estate into interactive environments. This platform utilizes existing surveillance infrastructure while adhering to stringent data privacy regulations, enabling businesses to enhance customer experiences and operational efficiency.

Teamcore Solutions SPA is a Chilean company founded in 2013 that specializes in leveraging machine learning algorithms to enhance sales and retail execution for consumer products and fast-moving consumer goods (FMCG) companies. The platform identifies on-shelf availability and lost sales opportunities by processing sales, stock, and in-store data. It offers solutions such as smart promotions, which recommend promotional strategies based on sales data; smart opportunity sales analysis; and smart retail execution, which highlights potential sales gaps. By automating tasks and providing visibility into sales performance, Teamcore empowers retailers to address execution challenges that can lead to significant lost sales, often exceeding 10% of retail sales. This structured approach helps optimize retail operations and drives better commercial outcomes for its clients.

Ariadne Maps UG is a technology company based in Garching bei München, Germany, that specializes in developing, manufacturing, and installing devices capable of sensing signals from smart devices like smartphones. Founded in 2019, the company utilizes advanced artificial intelligence algorithms to enable precise indoor and outdoor localization and tracking in various public venues, including retail stores, shopping centers, airports, and train stations. By providing detailed customer analytics, Ariadne helps businesses optimize their infrastructure to reduce congestion and enhance the customer experience, while also informing advertising and marketing strategies.

A pioneer in conversational commerce, HERO® is the messaging app for stores, powering Nike, adidas, Levi’s, Harvey Nichols, rag & bone and more. Our technology makes it effortless to text, chat and video call with customers; growing ecommerce sales and converting URL visitors into IRL customers. Find out more at usehero.com

Insider Navigation specializes in augmented reality-based indoor positioning and navigation technology that operates without the need for special hardware. The company provides a unique solution that enhances the interactivity of various venues, such as factories, warehouses, and tunnels, allowing them to become recognizable to mobile devices. By leveraging augmented reality, Insider Navigation enables precise three-dimensional positioning and intuitive navigation, as well as the integration of location-based content. This technology serves as an optimized tool for processes like navigation, inspection, and maintenance. Insider Navigation primarily targets B2B industrial clients within the context of Industry 4.0 and collaborates with system integrators to implement its solutions effectively for diverse customer needs.

TVPage, Inc. operates a cloud-based video platform designed to assist merchants, brands, retailers, media companies, and content creators in enhancing their online presence through video content. The platform allows users to upload and manage videos, discover user-generated content, and generate commerce metadata that links products to relevant videos. Retailers can utilize embeddable widgets to display high-converting videos on their websites, aiding in product promotion. Additionally, TVPage enables media companies to deliver engaging video content, integrating product associations and calls to action, while optimizing video placement based on performance and audience data. The platform also empowers salespeople by creating shoppable content on e-commerce sites, driving traffic from social media to generate sales. TVPage tracks sales performance in real-time, allowing salespeople to earn commissions directly through the app. Founded in 2010, TVPage is headquartered in San Diego, California, with an additional office in New York, New York.

SRP is an innovative retail format, designed to enhance the shopping experience in local grocery stores. SRP's collaborative platform of manufacturers, private stores and consumers, enables store owners to manage their stores, assortments, relationships with manufacturers, distributors, and consumers. SRP's technology provides the manufacturers as well as the store owners with business insights that can be monetized.

Hexa is a rapidly growing visualization platform that specializes in transforming existing images and product information into immersive three-dimensional content for e-commerce. By leveraging its proprietary technology and extensive 3D database, Hexa enables retailers and brands to create, manage, and analyze three-dimensional visuals, enhancing the online shopping experience. The platform helps clients, including major companies like Macy's, Google, and Logitech, to reduce visualization costs, boost sales metrics, and improve customer acquisition. Ultimately, Hexa's solutions facilitate the virtualization of products, allowing for a more personalized and engaging shopping experience, while also enabling global content distribution.

Popwallet is a mobile wallet customer experience management platform, working with some of the most innovative brands in the world to reach and engage people in a safe and contactless way through mobile wallets like Apple Wallet and Google Pay. These experiences include dynamic coupons and offers, rebates, loyalty and gift cards, tickets, and other lightweight branded content.

Linc Global, Inc. operates a post-purchase shopper experience platform designed to enhance customer engagement for retail brands. By integrating shopper, purchase, and logistics data, Linc empowers brands to deliver personalized experiences across various communication channels, including SMS, live chat, and email. Established in 2011 and headquartered in Sunnyvale, California, Linc has positioned itself as a leader in customer experience automation, recognized for its advanced AI solutions in customer service. The platform supports a wide range of businesses, enabling them to improve service offerings and drive revenue growth. Linc's solutions cater to millions of shoppers and significant purchase volumes, serving well-known brands such as Carter’s, eBags, and Tarte Cosmetics, thereby fostering customer loyalty and delivering operational efficiencies. As of December 2020, Linc operates as a subsidiary of Cloudflare, Inc.

Radius8, Inc. is a software company that specializes in creating hyperlocal shopping experiences for retailers. Founded in 2014 and based in Princeton, New Jersey, Radius8 enables businesses to leverage local consumer behavior to drive foot traffic to nearby stores. The platform tailors online and in-store experiences to meet local demand, enhancing customer engagement and improving profitability. By ensuring that local content reaches customers through their social networks and online searches, Radius8 helps retailers connect with consumers in a more meaningful way. The implementation of its technology is typically rapid, taking less than 30 days, and does not require changes in store associate behavior or significant investments in new infrastructure. Notable clients include brands like GUESS, John Varvatos, and Academy Sports + Outdoors. Through its strategic partnership with JRNI Limited, Radius8 continues to enhance the integration of digital and physical retail spaces, unlocking commerce opportunities based on local trends and consumer data.

Mercaux Inc. is a London-based company that offers a business-to-business Software-as-a-Service platform designed to enhance the in-store digital experience for retailers. With operations in Paris and Barcelona, Mercaux provides tools that facilitate the integration of digital and physical retail environments. Their platform enables Sales Associates to access essential information—such as product details, inventory levels, and customer profiles—through a tablet-based app, while customers can interact via touch screen kiosks or their own devices. Key solutions include Sales Assist, Omnichannel, and Clienteling, which improve customer engagement and streamline the shopping process. Additional features, such as AI-driven styling suggestions and advanced analytics, help retailers develop a comprehensive digital ecosystem. By leveraging this technology, retailers can gain valuable insights into in-store customer behavior and staff performance, ultimately leading to improved sales metrics. Clients like Nike, French Connection, and Benetton have reported significant increases in conversion rates and return on investment, demonstrating the effectiveness of Mercaux's solutions in driving retail success.

3DQR is a fast-growing startup company pioneering QR-based augmented reality (AR) solutions for marketing, service, and education demands of all kinds. The implementation of AR systems has great potential for marketing and maintenance applications, but its use has been hugely time-consuming, expensive, and less flexible. These problems include the restricted stability and the amount of AR content to be created at one time, the automatic processing of large amount of AR markers within one app, etc. 3DQR offers a new, unified, simple-to-use and cost-friendly solution for companies and individuals to create AR experiences with an innovative technology based on common QR-codes and a universal web platform. With 3DQR, creating Augmented Reality becomes as easy as creating a blog post!

nyris GmbH develops a visual product search platform. It serves companies across retail and e-commerce, industrial and manufacturing, media and entertainment, and financial services. The company was incorporated in 2015 and is based in Berlin, Germany with additional location in Dusseldorf.

Velou is a developer of an advanced AI-powered search tool tailored for e-commerce platforms. Its innovative product ranking algorithm enhances online shopping experiences by analyzing consumer behavior, shopper profiles, market trends, and seasonality. This real-time optimization allows e-commerce retailers to improve product visibility and relevance, ultimately increasing conversion rates and sales. By ensuring that customers can quickly find the products they are looking for, Velou significantly contributes to boosting revenue for online retailers.

Zippin owns and operates AI-driven software platform of checkout-free technology which enables retailers to quickly deploy frictionless shopping in their stores. The company is based in the United States.

FINDMINE specializes in using machine learning to automate manual and tedious tasks in the retail industry. It provides 3-10% total revenue lift and helping brands scale their unique POV. FINDMINE's Complete the Look product shows shoppers how to use each product across e-commerce, email, marketing channels, and in-store. The company was founded in 2014 and is headquartered in New York.

Ubleam S.A.S, founded in 2011 and based in Toulouse, France, specializes in mobile technology that enhances B2B services through augmented reality. The company has developed a mobile application that utilizes smart tags, known as "bleams," to help manufacturers improve sales and gain deeper customer insights. Ubleam's offerings include the BleamCard and an IoT platform, which facilitate better maintenance processes and provide interactive codes for product information access. With a growing base of over 200 B2B clients, Ubleam aims to establish itself as a leader in the European augmented reality market. The company’s innovative platform integrates barcode principles with patented 3D detection technology, enabling businesses to configure and manage their products and equipment effectively.

Iristrace BV, founded in 2010 and headquartered in Amsterdam, offers a cloud-based solution designed to enhance quality, service excellence, and compliance across various sectors, including retail, hospitality, healthcare, and industrial maintenance. The Iristrace platform enables managers and business owners to create customizable control forms, checklists, and audits, facilitating effective workflow management and resource mobilization. By subscribing to this Software as a Service (SaaS) platform, teams can collaborate on quality standards, compliance programs, and safety procedures, allowing for rapid responses to incidents and exceptions. The user-friendly interface permits business experts to design and implement controls without requiring IT expertise, streamlining data collection and reporting processes. Iristrace’s mobile app enhances employee agility, providing real-time information to management and stakeholders. This solution reduces reliance on traditional methods, such as email and spreadsheets, leading to improved compliance, reduced costs, and a better customer experience. Numerous leading companies leverage Iristrace to mitigate business risks and optimize operations across multiple locations.

Rapitag is a developer of an innovative electronic article surveillance device aimed at enhancing the shopping experience. The company has created a patented smart device that replaces traditional EAS hardtags, allowing customers to purchase items using their smartphones. With Rapitag, users can scan security tags attached to apparel and complete transactions via a mobile application, enabling self-checkout and validation of purchases without the need to wait in line or visit a cashier. This modern solution streamlines the purchasing process, making it more convenient for consumers while improving security for retailers.

parcelLab GmbH is a Munich-based company that specializes in cloud-based solutions aimed at enhancing the delivery management processes for online retailers. Founded in 2014, the firm addresses the post-checkout experience by providing a comprehensive platform that monitors parcel deliveries in real-time. This technology allows retailers to proactively notify customers about their order status and potential delays, while also integrating carrier services and utilizing big data for improved tracking. By focusing on automation and personalized communication, parcelLab aims to maximize customer satisfaction and retention. The company serves various sectors, including fashion, consumer electronics, and furniture, helping retailers optimize their operations and improve overall customer engagement.

50% of fashion products are returned. 75% of them due to wrong size and bad fit. Fashion eCommerce shops lose money every day and online shoppers are annoyed by returns. Our solution: presize allows web-shoppers to turn around in front of their smartphone camera once with normal clothes (you can wear jeans and t-shirt while doing it), and automatically get their best fitting clothing size recommended. We use a pipeline of Deep Learning algorithms to create a 3D human body model and match this to a database of sizing charts, fits and sewing patterns from our partner webshops and the internet. Your size persists on all partner webshops.

Silverback Associates Ltd. specializes in developing sales prediction analytics software tailored for e-commerce companies. Founded in 2018 and based in Tel Aviv, Israel, the company provides an automated sales decisions hub that empowers online retailers to gain a competitive edge. Its software enables users to identify merchandising trends, optimize product catalogs, and track high-selling items, thereby facilitating informed decision-making. By offering predictive insights, Silverback helps retailers enhance their sales strategies, ensuring they can present top-selling products at competitive prices.

ARpalus is a company based in Caesarea, Israel, that designs and develops a platform aimed at enhancing the shopping experience for retailers and consumer packaged goods (CPG) manufacturers through advanced augmented reality (AR) capabilities. Its solution integrates artificial intelligence and computer vision to digitize retail shelves, enabling better execution of in-store operations. Employees can use devices such as smartphones, tablets, or AR glasses to scan shelves and receive real-time notifications regarding out-of-stock items and compliance issues. Additionally, ARpalus's platform allows the creation of detailed planograms that include product information, pricing, signage, and promotions, which can be accessed by consumers through a companion application. This technology aims to improve employee productivity and facilitate data collaboration within organizations.

8select Software GmbH, founded in 2012 and based in Regensburg, Germany, specializes in developing a software-as-a-service (SaaS) solution that enhances online retail through personalized product recommendations. By leveraging interaction, transaction, and profile data from shop visitors, 8select's platform automates the delivery of targeted product suggestions, allowing online shops to offer dynamic and highly tailored recommendations. This approach not only aims to boost customer retention but also enhances overall sales and customer satisfaction for online retailers. As an expert in cross-selling, 8select provides a scalable system that enables clients to effectively personalize their offerings, ultimately driving increased revenue.

TADA Network PTE LTD develops a customer retention platform that facilitates engagement between users and brands through memberships, subscriptions, offers, rewards, and referrals. Founded in 2012 and headquartered in Singapore, the company also has offices in Makati, Jakarta, and Kuala Lumpur. TADA's platform is designed to help businesses enhance customer loyalty and profitability by providing tailored solutions that include personalized business assessments and product demonstrations. The aim is to improve customer retention and expand lifetime value, allowing clients to achieve sustainable growth. Through its mobile application, TADA offers an omnichannel rewards marketing approach that assists companies in optimizing their customer relationships.

Revers.io is a Paris-based company founded in 2009 that offers a Software-as-a-Service platform focused on reverse logistics management. It provides a comprehensive solution for e-sellers and marketplace merchants, facilitating after-sales management and return processes across various distribution channels, including stores and e-commerce websites. The platform integrates key players in the reverse logistics ecosystem, such as carriers, warehouses, suppliers, and repair services, ensuring full traceability of returns for retailers and their customers. Revers.io’s technology enhances the efficiency of both physical and administrative return operations, simplifying the overall returns experience through an intuitive user interface. With its extensive expertise in smart reverse logistics and a commitment to optimizing costs and lead times, Revers.io has established itself as a leading provider in Europe for after-sales service solutions.

Runa is pioneering a first-of-its-kind payment rail capable of sending and accepting digital value at scale. With Runa, companies can pay the people they serve in any form of digital value, anywhere, instantly. The Runa Network provides a wide range of digital payout types including gift cards, prepaid cards, subscriptions, donations, cryptocurrencies and more. Legacy payment mechanisms struggle to adapt to low-volume, high-velocity transactions both locally and globally, such as sending payouts to gig workers, creators, or sending rewards to customers or employees wherever they are. Runa’s infrastructure and network facilitates payouts to these recipients, helping businesses expand their reach, retain their users while modernizing the way in which they manage and transfer money: instantly, internationally, and free of charge for the senders and the recipient. Runa was established as WeGift in October 2016 by Aron Alexander in London, England.

MishiPay Limited is a technology company that specializes in mobile self-checkout solutions for retail environments. Founded in 2015 and headquartered in London, with an additional office in Bangalore, India, MishiPay's application enables in-store shoppers to easily select products, scan barcodes, and make secure payments directly through their smartphones. This innovative solution eliminates the need for traditional checkout lines, allowing customers to shop efficiently and reducing wait times. The technology integrates RFID and cloud computing to enhance user experience while providing security measures against theft. MishiPay serves a diverse range of retail sectors, including fashion, consumer electronics, DIY, sports, and specialty retailers.

Qopius Technology, founded in 2015 and based in Paris, France, specializes in developing an application programming interface that allows retailers, brands, and distributors to create artificial intelligence modules for image recognition. The company's innovative solution integrates connected cameras and AI to assess shelf composition in hypermarkets and convenience stores. Qopius aims to enhance retail operations by digitizing shelves, enabling retailers to measure shelf performance, boost productivity, and minimize out-of-stock situations. Its Retail Pulse platform assists major players in the fast-moving consumer goods sector by monitoring product behavior on shelves and facilitating real-time corrective actions. With a vision of a fully connected store, Qopius is working towards a seamless shopping experience that eliminates waiting in line and ensures optimal product placement. As of February 2020, Qopius operates as a subsidiary of Trax Technology Solutions Pte Ltd.

Heuritech is a Paris-based fashion technology company founded in 2013 that specializes in providing predictive analytics for the fashion and beauty industries. Utilizing advanced artificial intelligence, Heuritech analyzes real-world images shared on social media to deliver insights on trends and products. Its AI-driven solutions enable brands to detect trends, automate tagging, and access detailed analytics. By translating visual data into actionable information, Heuritech helps fashion brands forecast demand more accurately, optimize production processes, and enhance sustainability efforts, thereby gaining a competitive edge in the market.

Developer of inventory management software designed to achieve omnichannel initiatives delivered digitally. The company's software integrates enterprise hardware for merchandising, enterprise resource planning, customer relationship management, finance, warehouse management, big data, and point-of-sale store technology, enabling retailers to achieve real-time omnichannel conversion and recharge their inventories for the maximum return on investment.

Eon powers Connected Products. The leading Internet of Things platform in fashion retail, Eon is bringing billions of items online — unlocking visibility and connectivity across enterprise, driving engagement between brands and customers, and generating real-time data from billions of items across their lifecycle. Product digitization on the Eon platform delivers unprecedented intelligence and provides brands the digital foundation for data-driven, customer-centric, connected and circular business models. Eon’s mission is to enable the circular future of commerce. In partnership with global industry leadership — H&M, PVH, Target, SAP, GS1, Accenture, Microsoft, and more — Eon is bringing the circular economy online with Eon’s CircularID™ Protocol. With this shared language for Connected Products, Eon is able to generate and exchange never-before-possible data across the circular value chain — enabling brands, retailers, and industry to profitably achieve and scale circular business models. Eon’s clients, partners and investors include: H&M, PVH, Target, Farfetch, Gabriela Hearst, SAP, GS1, Accenture, Microsoft, Waste Management, and more.

StyleSage, Inc. operates an advanced online platform that provides competitive intelligence to fashion retailers and brands by monitoring and analyzing pricing and social signals. Founded in 2013 and based in New York, the platform enables users to assess their brand positioning relative to competitors, track customer sentiment, and identify key fashion trends, including popular styles and colors. Utilizing artificial intelligence and machine learning, StyleSage captures essential product design details and collects vast amounts of social media and e-commerce data daily. This allows clients to optimize pricing strategies, create effective promotional campaigns, and build appealing product assortments. By delivering insights on market trends and competitor activities, StyleSage empowers retailers to react swiftly and accurately in a dynamic retail environment.

Greendeck Technologies Limited is a London-based company founded in 2017 that specializes in providing enterprise-level intelligence solutions for brands and retailers. The company utilizes artificial intelligence to deliver insights into competitive pricing, product assortments, and promotional strategies. Greendeck's platform offers real-time data on competitor pricing, markdowns, and consumer purchasing trends, enabling users to optimize their pricing strategies and make informed decisions. By tracking market dynamics and competitors' digital presence, Greendeck assists clients in enhancing their pricing and promotional tactics, ultimately leading to increased revenue and profitability.

hybris delivers enterprise software and on-demand solutions for multi-channel commerce, master data management and order management that helps retailers, manufacturers, distributors, telcos and publishers of software, games and digital media to innovate, sell more and create perpetual digital relationships with their customers. hybris helps businesses on every continent sell more goods, services and digital content through every touchpoint, channel and device. hybris delivers "OmniCommerce™": state-of-the-art master data management and unified commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business. hybris' omni-channel software is built on a single platform, based on open standards, that is agile to support limitless innovation, efficient to drive the best TCO, and scalable and extensible to be the last commerce platform companies will ever need. Both principal industry analyst firms rank hybris as a “leader” and list its commerce platform among the top two or three in the market. The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum flexibility. Over 500 companies have chosen hybris, including global B2B sites W.W.Grainger, Rexel, General Electric, Thomson Reuters and 3M as well as consumer brands Toys“R”Us, Metro, Bridgestone, P&G, Levi's, Nikon, Galeries Lafayette, Migros, Nespresso and Lufthansa. hybris has operations in 15 countries around the globe. hybris is the future of commerce™. For more information, visit www.hybris.com.

KhiMetrics is an application software company specializing in revenue management for the retail, financial services, and consumer packaged goods industries. Founded by experienced pricing experts, the company aims to enhance profitability for retailers by adapting proven revenue management technologies from other sectors. KhiMetrics offers a suite of patented products and methodologies designed to help retailers understand, generate, and forecast consumer demand, enabling them to develop effective pricing strategies. Since its inception, KhiMetrics has established itself as a leader in retail revenue management, significantly aiding major retailers in achieving gross profit increases of 5 to 15 percent and corresponding sales growth of 1 to 5 percent. The company emphasizes practical innovation, flexibility, and stability, underpinned by a team of skilled professionals dedicated to delivering sustained financial improvements for its clients.

Triversity is the fastest growing international provider of customer-centric retail solutions. Triversity's portfolio of solutions enables retailers to transform the Customer Experience throughout the retail enterprise while dramatically improving their operating efficiencies. Retailers around the world have built their businesses around Triversity's market-leading solutions for Point-of-Sale/Point-of-Interaction (POS/POI), Loss Prevention, Retail CRM, Returns Management, Sales Audit, Inventory and Order Management and more. Triversity extends its offerings through partnerships with the industry's leading technology vendors, allowing the company to deliver complete sell-side solutions and services.

Tealeaf is a Customer Experience Management (CEM) software company that specializes in capturing and analyzing customers' interactions on websites. Its suite of products is designed to enhance visibility into the online customer experience by allowing businesses to analyze and replay customer visits, identify site errors, and understand the implications of transaction failures on their operations. Key offerings include cxImpact, which aids teams in resolving website issues; cxView, which presents executive dashboards for tracking customer experience metrics; cxReveal, which provides visual replay tools for non-technical users; cxConnect, enabling data export to external databases; and cxVerify, which allows for the long-term storage of customer visit records. Through these solutions, Tealeaf empowers businesses to optimize their digital activities and improve overall customer satisfaction.

Tealeaf is a Customer Experience Management (CEM) software company that specializes in capturing and analyzing customers' interactions on websites. Its suite of products is designed to enhance visibility into the online customer experience by allowing businesses to analyze and replay customer visits, identify site errors, and understand the implications of transaction failures on their operations. Key offerings include cxImpact, which aids teams in resolving website issues; cxView, which presents executive dashboards for tracking customer experience metrics; cxReveal, which provides visual replay tools for non-technical users; cxConnect, enabling data export to external databases; and cxVerify, which allows for the long-term storage of customer visit records. Through these solutions, Tealeaf empowers businesses to optimize their digital activities and improve overall customer satisfaction.