Interactio
Series A in 2021
Interactio is a premier remote solutions platform specializing in multilingual online and onsite meetings. Since its inception in 2014, the company has facilitated over 42,000 events, serving as a vital communication bridge for numerous high-profile organizations, including European institutions and the United Nations. Interactio’s platform features an intuitive setup that incorporates Remote Simultaneous Interpretation (RSI) and a Remote Participant System, accommodating an unlimited number of languages and up to 2,000 participants in virtual rooms. The integration of Dante media networking technology allows seamless connectivity with local conference equipment. Interactio has earned recognition as the leading choice for simultaneous interpretation, highlighted during significant events such as the international pledging conference for coronavirus response. The company also partners with renowned entities like TEDx and has provided services for conferences hosted by major corporations including Microsoft, Amazon, and Google. With a Trustpilot score of 4.6 and the ability to support 976,000 attendees simultaneously, Interactio stands out as the highest-rated solution in the remote interpretation industry.
SignalWire
Series B in 2021
SignalWire is a Palo Alto-based company founded in 2017, offering a cloud communication platform that enables developers to integrate voice, messaging, and video capabilities into their applications using real-time APIs. Their primary product, SignalWire CLOUD, built on FreeSWITCH technology, allows for the creation of communications products and applications. They also provide SignalWire STACK, an open-source communications platform, and SignalWire Documentation, a web socket-based protocol for client libraries and real-time call control. SignalWire's mission is to create a global network for secure, standards-based real-time communication, accessible via simple SDKs and programming interfaces. Their products support audio/video applications in mobile browsers, AI bots, PSTN termination, and more, with a fully distributed workforce spanning multiple countries and time zones.
Krisp is a technology company that offers an AI-powered application designed to enhance remote communication by eliminating background noise and ensuring clear audio quality during calls and meetings. The app is compatible with all conferencing and recording platforms, allowing users to take calls from any location without concerns about privacy or environmental noise. Krisp's advanced technology not only cancels unwanted sounds but also recovers lost audio packets during network transfers, transforming low-bitrate audio into high-definition quality. This makes it particularly beneficial for contact centers, telecommunications, and critical communications, enabling existing audio devices to deliver enhanced communication experiences.
Krisp is a technology company that offers an AI-powered application designed to enhance remote communication by eliminating background noise and ensuring clear audio quality during calls and meetings. The app is compatible with all conferencing and recording platforms, allowing users to take calls from any location without concerns about privacy or environmental noise. Krisp's advanced technology not only cancels unwanted sounds but also recovers lost audio packets during network transfers, transforming low-bitrate audio into high-definition quality. This makes it particularly beneficial for contact centers, telecommunications, and critical communications, enabling existing audio devices to deliver enhanced communication experiences.
SignalWire
Series A in 2019
SignalWire is a Palo Alto-based company founded in 2017, offering a cloud communication platform that enables developers to integrate voice, messaging, and video capabilities into their applications using real-time APIs. Their primary product, SignalWire CLOUD, built on FreeSWITCH technology, allows for the creation of communications products and applications. They also provide SignalWire STACK, an open-source communications platform, and SignalWire Documentation, a web socket-based protocol for client libraries and real-time call control. SignalWire's mission is to create a global network for secure, standards-based real-time communication, accessible via simple SDKs and programming interfaces. Their products support audio/video applications in mobile browsers, AI bots, PSTN termination, and more, with a fully distributed workforce spanning multiple countries and time zones.
Talkdesk Inc., founded in 2011 by Cristina Fonseca and Tiago Paiva, specializes in browser-based cloud contact center software for small businesses. Headquartered in San Francisco with offices across Europe and North America, Talkdesk offers an end-to-end solution that optimizes customer engagement, workforce management, and analytics. Its platform enables users to identify callers before answering, provides comprehensive customer insights from various sources, monitors call performance in real-time, and offers intelligent customer self-service data for agents. With over 1,400 enterprise clients worldwide, including IBM and Acxiom, Talkdesk helps businesses enhance customer satisfaction, productivity, and cost savings through its adaptable platform.
Talkdesk Inc., founded in 2011 by Cristina Fonseca and Tiago Paiva, specializes in browser-based cloud contact center software for small businesses. Headquartered in San Francisco with offices across Europe and North America, Talkdesk offers an end-to-end solution that optimizes customer engagement, workforce management, and analytics. Its platform enables users to identify callers before answering, provides comprehensive customer insights from various sources, monitors call performance in real-time, and offers intelligent customer self-service data for agents. With over 1,400 enterprise clients worldwide, including IBM and Acxiom, Talkdesk helps businesses enhance customer satisfaction, productivity, and cost savings through its adaptable platform.
Talkdesk
Seed Round in 2014
Talkdesk Inc., founded in 2011 by Cristina Fonseca and Tiago Paiva, specializes in browser-based cloud contact center software for small businesses. Headquartered in San Francisco with offices across Europe and North America, Talkdesk offers an end-to-end solution that optimizes customer engagement, workforce management, and analytics. Its platform enables users to identify callers before answering, provides comprehensive customer insights from various sources, monitors call performance in real-time, and offers intelligent customer self-service data for agents. With over 1,400 enterprise clients worldwide, including IBM and Acxiom, Talkdesk helps businesses enhance customer satisfaction, productivity, and cost savings through its adaptable platform.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. Transera's software suite includes features such as customer behavior analytics, performance tracking, and seamless integration with CRM, WFM, and telephony systems. It caters to diverse industries, including e-tail, retail, consumer finance, and technology, serving both domestic and international clients. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Qwaq
Venture Round in 2007
Qwaq was renamed to Teleplace and is now 3D Immersive Collaboration Consulting. See www.3dicc.com.
Qwaq is a company building enterprise applications that use 3D virtual environments for realtime collaboration and conferencing. Qwaq's flagship product, Qwaq forums, includes built-in voice communication and text chat, as well as the ability for users to share existing applications. The underlying system is built on top of Croquet, an open source 3D space system manager.
Users begin as they enter a virtual room, occupied by other users and objects like tables and posters on the walls. Many of those objects are standard desktop items -- a poster on the wall, for example, might be a Word document or Excel spreadsheet. When users click on the poster from "across" the room, or access it via keyboard shortcut, it expands to fill up their screen. In addition to chatting with the other users, users can add or subtract objects, or move through different rooms as desired. Qwaq Forums is designed for business computers, which tend to be less powerful than home computers.
France based [Tixeo](http://www.tixeo.com/), is another start-up focused on the same market. A slew of other companies offering tools to set up and collaborate in virtual worlds include [Second Life](http://www.crunchbase.com/organization/secondlife), [VastPark](http://www.vastpark.com/), [ProtonMedia](http://www.protonmedia.com/), [Forterra Systems](http://www.forterrainc.com/), and [Multiverse](http://www.crunchbase.com/organization/Multiverse).
Adomo, Inc. is a messaging solutions provider that specializes in integrating its technology into the telephony and data networks of enterprises. Founded in 1999 and based in Cupertino, California, the company offers a range of services including pre-installation project management, implementation, and custom speech tuning and voice applications. Adomo serves various industries, including financial, legal, healthcare, and manufacturing. As of 2009, Adomo operates as a subsidiary of Avaya Inc.
Kineto Wireless
Series C in 2007
Kineto Wireless is a privately held company that specializes in assisting mobile operators with the transition to IP-based services. The company's solutions are designed to help operators compete against over-the-top (OTT) service providers by enhancing their voice and messaging services using Rich Communications Suite (RCS) technology through its Smart Comms application. Additionally, Kineto offers Smart Wi-Fi, which converts existing Wi-Fi access points into virtual femtocells on the mobile operator’s network. This allows smartphone users to receive various mobile services over Wi-Fi, including voice, short messaging services, data, instant messaging services and web-based services. The company's notable customers and partners include major telecommunications companies such as Orange, Rogers Wireless, T-Mobile USA, Huawei, Samsung Group, and ZTE.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. Transera's software suite includes features such as customer behavior analytics, performance tracking, and seamless integration with CRM, WFM, and telephony systems. It caters to diverse industries, including e-tail, retail, consumer finance, and technology, serving both domestic and international clients. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Jangl is a platform that specializes in weblead and phone call distribution tracking, catering to lead generators, aggregators, and businesses in need of communication solutions. Its technology includes real-time bidding APIs, dynamic call IVRs, and advanced algorithms aimed at maximizing revenue through effective placement strategies. Jangl serves a diverse range of clients, including users of popular social and dating platforms such as Facebook, Match.com, and Plentyoffish.com. The company has tested various advertising placements in phone calls and SMS, enabling a revenue model that has evolved since its inception. Although the founders left the company in 2008, leading to a sale of its assets to LiveUniverse, Jangl continues to operate, providing innovative communication tools that prioritize user privacy and convenience.
Adomo, Inc. is a messaging solutions provider that specializes in integrating its technology into the telephony and data networks of enterprises. Founded in 1999 and based in Cupertino, California, the company offers a range of services including pre-installation project management, implementation, and custom speech tuning and voice applications. Adomo serves various industries, including financial, legal, healthcare, and manufacturing. As of 2009, Adomo operates as a subsidiary of Avaya Inc.
Jangl is a platform that specializes in weblead and phone call distribution tracking, catering to lead generators, aggregators, and businesses in need of communication solutions. Its technology includes real-time bidding APIs, dynamic call IVRs, and advanced algorithms aimed at maximizing revenue through effective placement strategies. Jangl serves a diverse range of clients, including users of popular social and dating platforms such as Facebook, Match.com, and Plentyoffish.com. The company has tested various advertising placements in phone calls and SMS, enabling a revenue model that has evolved since its inception. Although the founders left the company in 2008, leading to a sale of its assets to LiveUniverse, Jangl continues to operate, providing innovative communication tools that prioritize user privacy and convenience.
LongBoard
Series D in 2005
LongBoard, Inc. provides software solutions to enable the telecommunications carriers and service providers to deliver converged multimedia services. Its products include MediaRoam that provides telecommunications carriers with the ability to deliver differentiated Initiation Protocol Multimedia Subsystem enabled multimedia services across fixed and mobile networks; LongBoard Multimedia Application Platform, which provides a carrier-class software infrastructure for integrating IP-based communications; and OnePhone, a personal mobility application that automatically and transparently switches calls between cellular and WiFi networks.
LongBoard, Inc. was formerly known as Persona Software, Inc. and it changed its name to LongBoard, Inc. in February 2006. The company was founded in 1999 and is based in Santa Clara, California with sales offices in London, the United Kingdom and Tokyo, Japan.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. Transera's software suite includes features such as customer behavior analytics, performance tracking, and seamless integration with CRM, WFM, and telephony systems. It caters to diverse industries, including e-tail, retail, consumer finance, and technology, serving both domestic and international clients. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Kineto Wireless
Series C in 2004
Kineto Wireless is a privately held company that specializes in assisting mobile operators with the transition to IP-based services. The company's solutions are designed to help operators compete against over-the-top (OTT) service providers by enhancing their voice and messaging services using Rich Communications Suite (RCS) technology through its Smart Comms application. Additionally, Kineto offers Smart Wi-Fi, which converts existing Wi-Fi access points into virtual femtocells on the mobile operator’s network. This allows smartphone users to receive various mobile services over Wi-Fi, including voice, short messaging services, data, instant messaging services and web-based services. The company's notable customers and partners include major telecommunications companies such as Orange, Rogers Wireless, T-Mobile USA, Huawei, Samsung Group, and ZTE.
Kineto Wireless
Series B in 2003
Kineto Wireless is a privately held company that specializes in assisting mobile operators with the transition to IP-based services. The company's solutions are designed to help operators compete against over-the-top (OTT) service providers by enhancing their voice and messaging services using Rich Communications Suite (RCS) technology through its Smart Comms application. Additionally, Kineto offers Smart Wi-Fi, which converts existing Wi-Fi access points into virtual femtocells on the mobile operator’s network. This allows smartphone users to receive various mobile services over Wi-Fi, including voice, short messaging services, data, instant messaging services and web-based services. The company's notable customers and partners include major telecommunications companies such as Orange, Rogers Wireless, T-Mobile USA, Huawei, Samsung Group, and ZTE.
Starvox Communications
Series D in 2001
StarVox Communications is a provider of wholesale and retail voice services, specializing in both traditional voice and enhanced Voice over Internet Protocol (VoIP) offerings. The company operates a domestic VoIP network featuring multiple points of presence, enabling reliable and cost-effective connectivity for established and emerging carriers. StarVox integrates its software with industry-standard platforms, including those from major providers like Hewlett Packard and Cisco, to deliver a comprehensive, factory-integrated IP telephony solution. This solution not only unifies voice and written communication through a desktop application but also offers real-time reporting and statistics, enhancing the overall service experience for users.
LongBoard
Series B in 2001
LongBoard, Inc. provides software solutions to enable the telecommunications carriers and service providers to deliver converged multimedia services. Its products include MediaRoam that provides telecommunications carriers with the ability to deliver differentiated Initiation Protocol Multimedia Subsystem enabled multimedia services across fixed and mobile networks; LongBoard Multimedia Application Platform, which provides a carrier-class software infrastructure for integrating IP-based communications; and OnePhone, a personal mobility application that automatically and transparently switches calls between cellular and WiFi networks.
LongBoard, Inc. was formerly known as Persona Software, Inc. and it changed its name to LongBoard, Inc. in February 2006. The company was founded in 1999 and is based in Santa Clara, California with sales offices in London, the United Kingdom and Tokyo, Japan.
Starvox Communications
Series B in 1998
StarVox Communications is a provider of wholesale and retail voice services, specializing in both traditional voice and enhanced Voice over Internet Protocol (VoIP) offerings. The company operates a domestic VoIP network featuring multiple points of presence, enabling reliable and cost-effective connectivity for established and emerging carriers. StarVox integrates its software with industry-standard platforms, including those from major providers like Hewlett Packard and Cisco, to deliver a comprehensive, factory-integrated IP telephony solution. This solution not only unifies voice and written communication through a desktop application but also offers real-time reporting and statistics, enhancing the overall service experience for users.