Tiger Global Management

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Foundersuite provides software solutions tailored for startup entrepreneurs. Its platform offers tools for corporate housekeeping, finance, hiring, planning, investor relations, and progress tracking. Key features include Idea Validation modules, Startup Docs, Investor CRM, Progress Tracker, Company Tracker, and Media CRM. Founded in 2012, the company is headquartered in San Francisco.

WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do. This is made possible through WATI’s easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

Treble.ai, Inc. is a technology company based in Colombia that specializes in enhancing customer support for businesses through its innovative platform. The platform enables companies to gather customer feedback via SMS and email, facilitating a deeper understanding of customer needs. Additionally, Treble.ai automates customer interactions through popular messaging apps like WhatsApp, allowing businesses to streamline their communication processes. By providing tools for effective marketing and engagement, Treble.ai aims to make mobile communications more agile and personalized, helping businesses worldwide adapt to the evolving demands of their users.

ActionDesk is a French software company based in Asnières-sur-Seine. It specializes in developing data management solutions that enable users to import, refresh, and synchronize data from various applications such as SQL, Stripe, Salesforce, and HubSpot directly into spreadsheets. The platform allows for automatic data importing, calculation, and manipulation, making it accessible for non-technical teams to build workflow automation using familiar spreadsheet tools.

Vivun Inc is a technology company that specializes in presales pipeline management, offering a comprehensive platform designed to enhance strategic potential and improve the interconnection between sales and product teams. Founded in 2018 and based in Oakland, California, Vivun provides tools such as opportunity management, battle cards, and competitive intelligence, which integrate seamlessly with existing customer relationship management systems. The platform aims to increase forecast accuracy, revive dormant opportunities, and leverage collective insights from the field. Additionally, Vivun is known for its AI Sales Engineer, which empowers organizations to scale technical expertise, optimize operations, and ultimately secure more deals at a lower cost. Prominent clients, including ADP, Coupa, and Docusign, utilize Vivun's solutions to drive efficiency and enhance their sales processes.

Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

Gong.io, Inc. develops and markets a sales conversation intelligence platform designed to enhance the performance of remote sales teams. The platform captures, analyzes, and delivers insights from customer interactions, providing valuable deal and people intelligence. Its Revenue Intelligence solution supports various applications, including sales improvement, training, onboarding, strategy, engagement, enablement, and conversation analysis. The cloud-based platform employs artificial intelligence to automatically record and transcribe sales conversations, integrating results from audio sources and web-conferencing tools with customer relationship management systems. This functionality enables organizations to save time, improve win rates, enhance strategic decision-making, and ultimately drive revenue growth. Founded in 2015, Gong.io is headquartered in San Francisco, California, with an additional office in Ramat Gan, Israel.

Dooly Research Ltd. is a Vancouver-based company that specializes in developing artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by monitoring and sharing digital notes, fields, and tasks from meetings and customer interactions. This software facilitates the seamless transfer of information between team members and systems, thereby addressing the challenges of note-taking and information sharing. By organizing workflow systems in real-time, Dooly's platform enables businesses to minimize administrative tasks, allowing sales teams to concentrate on core activities essential for closing deals.

ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.

Acquire is an enterprise customer engagement platform that consolidates channels and tools for support and sales teams. The platform provides live chat, video chat, chatbots, co-browse, screen sharing, and messaging across email and SMS from a single dashboard, enabling teams to engage with customers in real time and manage all interactions in one place. It supports a comprehensive sales funnel and customer experience automation to shorten resolution times and reduce redundancy. Founded in 2014 and headquartered in San Francisco, Acquire also maintains international offices to support global deployments.

Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit www.getweave.com/newsroom/ With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.

CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

Founded in 2015, Kustomer develops a SaaS CRM platform for enterprise-level customer service. Its platform unifies data from multiple sources, enabling companies to deliver service through a single timeline view. It serves leading brands such as Ring and Glossier.

Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

CleverTap offers an all-in-one engagement platform designed to help businesses maximize customer lifetime value. It enables real-time analytics across the entire customer lifecycle, allowing brands to create personalized experiences and optimize interactions.

Udesk Ltd. is a customer experience solution provider based in Beijing, China, founded in 2014. The company specializes in omnichannel communication, integrating various platforms to enhance customer interactions across text, mobile, phone, email, chat, and social media. Udesk offers a range of services including digital customer service, customer relationship management, and business intelligence analysis, utilizing artificial intelligence, big data, and cloud computing technologies to optimize marketing and customer success operations. Its solutions encompass call center operations, online customer service, work order systems, and tools such as text and voice robots, agent assistants, and quality inspection services. Udesk serves diverse industries, including healthcare, logistics, retail, education, and banking, with a focus on improving connectivity and responsiveness to ensure customer satisfaction.

ContaAzul Software LTDA is a Brazilian company that provides a software as a service (SaaS) platform designed for small businesses. Founded in 2011 and headquartered in Joinville, Brazil, ContaAzul offers a user-friendly online solution that centralizes financial management, invoicing, inventory, and sales processes. The platform connects businesses to accounting services, banks, and electronic invoicing, simplifying various financial routines. Additionally, ContaAzul is dedicated to supporting small entrepreneurs by providing educational resources and instructional materials, ensuring they have the knowledge to succeed. This comprehensive approach allows businesses to focus on growth and profitability.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

ContaAzul Software LTDA is a Brazilian company that provides a software as a service (SaaS) platform designed for small businesses. Founded in 2011 and headquartered in Joinville, Brazil, ContaAzul offers a user-friendly online solution that centralizes financial management, invoicing, inventory, and sales processes. The platform connects businesses to accounting services, banks, and electronic invoicing, simplifying various financial routines. Additionally, ContaAzul is dedicated to supporting small entrepreneurs by providing educational resources and instructional materials, ensuring they have the knowledge to succeed. This comprehensive approach allows businesses to focus on growth and profitability.

Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.