Tiger Global Management

Tiger Global Management, founded in 2001 by Charles Coleman, is an investment firm headquartered in New York, with additional offices in Hong Kong, Singapore, Bangalore, and Melbourne. The firm focuses on generating superior risk-adjusted returns for its investors by investing in both public and private markets globally, with particular emphasis on the United States, China, India, Latin America, and Eastern Europe. Tiger Global's investment strategy encompasses a wide range of sectors, including technology, telecom, media, consumer, and industrials. Its approach to private equity involves a ten-year investment horizon, targeting growth-oriented private companies, while its public equity strategy relies on thorough due diligence and identification of long-term secular trends. The firm is committed to principles such as integrity, intellectual honesty, and teamwork, underscoring its focus on long-term value creation.

Andreas Attalides

Investor

Daniel Barzach

Investor

Charlie Better

Investor

Jay Chen

Partner

Grant Ebenger

Investor

Evan Feinberg

Partner

Jordan Gershuny

Partner

Sam Harland

Partner

Kooshul Jhaveri

Investor

Zaahid Khan

Investor

Alex Kimball

Partner

Connie Lee

Partner

Edward Lei

Partner

Amanda Lin

Investor

Gregory Mazlin

Partner

Yue Miao

Senior Associate

Sameer Mittal

Associate

Lisa Rikkers

Partner

Shine Samuel

Associate

Arush Sarwar

Analyst

Griffin Schroeder

Partner

Gideon Shiffman

Partner

Scott Shleifer

Partner

Pius Tan

Associate

Matt Wachter

Investor

Rob Wilson

Analyst

William Winkenwerder

Partner

Yifan Yang

Investor

Jason L.

Investor

Past deals in CRM

CRED

Series F in 2022
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

Cribl

Series D in 2022
Cribl, Inc. is a software company based in San Francisco, California, that specializes in managing log ingestion and real-time data analytics. Founded in 2017 by Dritan and Ledion Bitincka and Clint Sharp, Cribl offers a product called Logstream, which allows organizations to transform logs and metrics in motion, eliminating waste and routing data to cost-effective destinations. The software enables users to create an observability pipeline capable of processing data at Petabyte scale, supported by a central management console for overseeing numerous worker nodes. Cribl's solutions provide users with enhanced visibility, intelligence, and control over their data, helping to reduce low-value data, enrich data with relevant context, and ensure compliance with privacy mandates.

Kard

Series A in 2022
Kard believes that today's consumer needs a comprehensive rewards solution that doesn't require them to learn a new platform. By partnering with both merchants and financial institutions, we’re redefining the loyalty industry to provide cardholders with even better rewards.

Cresta

Series C in 2022
Cresta Intelligence, Inc., known as Cresta, specializes in customer service software tailored for Fortune 500 companies. Its main product utilizes artificial intelligence to transform contact center agents into experts by providing real-time, personalized coaching and quality assurance for both voice and chat interactions. The platform analyzes the performance of top agents to guide users through conversations, enhance their skills, and identify areas for improvement. Additionally, Cresta automates routine tasks such as order entry, lead creation, and account validation, streamlining workflows for greater efficiency. Founded in 2017 and headquartered in San Francisco, California, Cresta aims to empower employees with the tools necessary to excel from their first day on the job.

Compete HR

Series A in 2022
Compete HR is a developer of a compensation and benefits platform aimed at enhancing human resource management for businesses, particularly in the tech sector. The platform offers real-time data and instant analysis, allowing organizations to benchmark employee compensation and benefits against market standards. Users can access comprehensive insights into compensation packages, including details on parental leave, work-from-home policies, and health benefits. Compete HR's solution features advanced filtering capabilities that enable analysis based on factors such as gender, tenure, role, salary, and bonuses. This user-friendly SaaS platform empowers organizations to create effective workforce management strategies by providing a clear understanding of employee benefits and compensation dynamics.

Census

Series B in 2022
Census is a data automation platform that enables organizations to synchronize their data warehouses with various operational applications, such as Segment, Salesforce, and Marketo. The platform facilitates the unification, transformation, and distribution of customer data, ensuring that sales, marketing, and customer success teams have access to consistent information. By automating the data syncing process, Census eliminates the need for engineering resources, allowing teams to focus on their core activities. This capability enhances collaboration across departments and improves operational efficiency by ensuring that all tools and teams utilize the same up-to-date customer data.

RareCircles

Seed Round in 2022
Developer of a community engagement platform designed for building and managing membership programs. The company's platform offers data-driven insights, simplified integrations, and the ability to create a branded membership experience, enabling brands to engage their customers with exclusive perks, create upselling opportunities, and collect valuable feedback.

CreditBook

Seed Round in 2021
Developer of a financial management platform designed to serve micro, small, and medium enterprises. The company's software allows customers to track pending payments, receive payment reminders, and keep a record of all transactions, enabling clients to have greater efficiency and transparency in decision-making.

TRM Labs

Series B in 2021
TRM Labs Inc. is a regulatory technology startup based in San Francisco, California, founded in 2017. The company operates a token relationship management platform that utilizes machine learning to assist clients in managing customer relationships and identifying suspicious activities, such as money laundering and market manipulation. Its offerings include on-chain anti-money laundering compliance, customer due diligence, and transaction monitoring solutions tailored for digital asset companies. Additionally, TRM Labs develops enterprise applications and developer tools that facilitate the launch of blockchain-based products, enhancing compliance and risk management in the cryptocurrency industry. By streamlining compliance processes, TRM Labs aims to foster a secure environment for value exchange within the digital asset space.

Carma

Seed Round in 2021
Carma is a fully digital used car dealership, offering a large range of quality pre-owned vehicles at fixed prices, delivered to the home.

UserGems

Series A in 2021
UserGems is an AI-powered prospecting solution for revenue teams. By delivering prospects that are most likely to convert, UserGems helps companies drive bigger pipeline, faster sales cycle, and larger deals. Whenever your customers change their jobs, UserGems automatically surfaces them as new prospects to your sales reps. This allows your reps to be in front of the right buyers at the right time, and before the competition is. Leveraging machine learning, UserGems automatically identifies other prospects that look exactly like your best customers. That means you get a complete, up-to-date list of leads that match your ideal customer profile, persona and other key criteria without requiring reps to spends hours on researching.

CRED

Series E in 2021
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

Scribe

Series A in 2021
Cursive keeps track of who referred who, and credits the customers upon conversion. Keep your customers happy while they make sure that potential fraud is handled. Each one of your customers gets its own beautiful, conversion optimized referral landing page. Customers can share these privately with their contacts or on the web.

StrongDM

Series B in 2021
strongDM manages and audits access to servers and databases. It provides a single platform to control access to any database for employees, vendors, and cloud-based tools. The company was awarded in the Strata+Hadoop World Audience Favorite in 2016. It was incorporated in 2015 and is headquartered in Burlingame, California.

Xentral

Series B in 2021
Xentral ERP Software GmbH specializes in developing enterprise resource planning (ERP) and customer relationship management (CRM) software solutions tailored for various enterprises. Founded in 2008 and based in Augsburg, Germany, the company offers a comprehensive platform that integrates functions across sales, product management, logistics, finance, and project management. This enables businesses to efficiently manage processes from order processing to delivery. Xentral serves a diverse clientele, including e-commerce businesses, retailers, manufacturers, wholesalers, and service providers, thereby facilitating better organization and collaboration within their operations.

Mark43

Series E in 2021
Mark43, Inc. specializes in developing innovative software solutions for law enforcement agencies. The company's primary products include Mark43 RMS, an integrated application for managing law enforcement data, and Mark43 CAD, a cloud-based solution designed for emergency response management. These applications facilitate seamless data collection, management, analysis, and sharing, while offering features such as bi-directional syncing, mission-critical AVL mapping, and automatic status timers. Both Mark43 CAD and RMS are interconnected with federal, state, and local databases, providing enhanced cloud mobility. Founded in 2012 and headquartered in New York City, Mark43 aims to empower communities and improve public safety through advanced technology.

Outreach

Series G in 2021
Outreach Inc. is a sales engagement platform based in Seattle, Washington, that focuses on enhancing revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2014, the platform utilizes machine learning to automate repetitive sales tasks, personalize communication, and prioritize key customer touchpoints. Outreach provides tools for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its features include task management, email and activity tracking, and buyer sentiment analysis, which helps sales teams improve performance based on emotional signals from potential buyers. The company's clientele includes notable organizations such as Zoom, Okta, and Microsoft, all of which rely on Outreach to enhance the effectiveness of their sales efforts and gain better visibility into sales activities.

ActiveCampaign

Series C in 2021
ActiveCampaign, LLC is a provider of a customer experience automation platform that supports over 100,000 businesses across 170 countries in enhancing their customer engagement. Founded in 2003 and based in Chicago, Illinois, the company offers a comprehensive SaaS solution that integrates marketing automation, email marketing, sales automation, and customer relationship management (CRM). Its platform features hundreds of pre-built automations that enable businesses to deliver personalized, intelligence-driven communications across various channels, including email, social media, and messaging. ActiveCampaign also provides additional services such as help desk support and survey solutions, along with over 300 integrations with popular platforms like Shopify, Facebook, and Salesforce. The company is recognized for its high customer satisfaction ratings in marketing automation and has been acknowledged as a top-rated email marketing software.

CRED

Series D in 2021
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

Carrum Health

Series A in 2021
Carrum Health operates an online healthcare platform designed to simplify the payment model for employers and their employees. By directly connecting progressive self-insured employers with top-quality regional healthcare providers, Carrum Health offers a comprehensive bundled payment solution that aims to reduce complexity and costs in healthcare. This innovative approach allows patients to experience lower or zero out-of-pocket expenses, thereby enhancing the overall value of health benefits. Through its platform, Carrum Health seeks to improve the delivery and financing of care, making it more accessible and efficient for all parties involved.

CRED

Series C in 2020
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

CRED

Series C in 2020
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

Kustomer

Series E in 2019
Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

Weave

Series D in 2019
Weave is a developer of a customer experience management (CXM) platform designed to meet the needs of patients and to build better business and clinical outcomes. The company's platform features email, marketing capabilities, a full payments platform and a proprietary VoIP phone service to create customer interactions using personalized customer information across all communication channels, enabling businesses to improve relationships with the people they serve. With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.

CleverTap

Series C in 2019
CleverTap is a mobile engagement and analytics platform designed to assist brands in enhancing customer lifetime value through personalized experiences. Founded in 2013 and headquartered in Mountain View, California, the platform integrates real-time customer insights, advanced segmentation, and multi-channel messaging into a cohesive marketing solution. It enables businesses to create tailored journeys for their customers throughout their lifecycles, offering features such as fast app and web analytics, A/B testing, and personalization. CleverTap's AI capabilities provide insightful and prescriptive analytics, allowing companies to make informed decisions and optimize customer interactions in real time.

CRED

Series B in 2019
CRED is a members-only app that rewards the user with exclusive rewards for paying credit card bills. The company is committed to protecting the data and information of its members. CRED works on the guiding principle of opt-In consent and full transparency. The company's security processes and technology implementations combined with regulatory compliance is how it access, store, and use member data.

Restaurant365

Series C in 2019
Restaurant365 is a smart restaurant management software that combines restaurant modules with an integrated accounting system. Restaurant365 provides a restaurant-specific accounting and back-office software platform that reduces the significant burdens placed on restaurant operators, allowing concepts to operate more efficiently and profitably in a digital world.

Kustomer

Series D in 2019
Kustomer, Inc. is a customer service software company that specializes in customer relationship management (CRM). Founded in 2015 and headquartered in New York City, Kustomer offers an omnichannel platform that consolidates data from various sources, enabling businesses to manage customer inquiries efficiently. The software provides a unified view of customers' buying history and previous interactions, allowing service agents to address issues such as refund requests or recurring questions with greater context. Kustomer's platform is utilized by prominent brands, enhancing their customer service capabilities by delivering seamless support experiences. The company also has an office in Durham, North Carolina.

CleverTap

Series B in 2019
CleverTap is a mobile engagement and analytics platform designed to assist brands in enhancing customer lifetime value through personalized experiences. Founded in 2013 and headquartered in Mountain View, California, the platform integrates real-time customer insights, advanced segmentation, and multi-channel messaging into a cohesive marketing solution. It enables businesses to create tailored journeys for their customers throughout their lifecycles, offering features such as fast app and web analytics, A/B testing, and personalization. CleverTap's AI capabilities provide insightful and prescriptive analytics, allowing companies to make informed decisions and optimize customer interactions in real time.
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