Tiger Global Management

Tiger Global Management, established in 2001 by Charles Coleman, is a global investment firm headquartered in New York. It specializes in both public and private equity investments, focusing on companies that drive growth through technological innovation. The firm's public equity strategy encompasses long/short and growth-oriented investments, while its private equity arm targets early to late-stage companies across diverse industries. Tiger Global takes a long-term view, collaborating with portfolio companies throughout their lifecycle to identify and capitalize on high-quality growth opportunities worldwide, with a particular focus on emerging markets like China, India, and Latin America.

Jay Chen

Partner

Chase Coleman

Partner

Evan Feinberg

Partner

Rohit Iragavarapu

Partner

Kooshul Jhaveri

Investor

Alex Kimball

Partner

Connie Lee

Partner

Edward Huanzhong Lei

Partner

Nate Lippincott

Investor

Gregory Mazlin

Partner

Alex Robertson

Executive Chairman

Griffin Schroeder

Partner

Scott Shleifer

Partner

Pengfei Wang

Partner

Vincent Monti

Investor

Past deals in CRM

Foundersuite

Series A in 2024
Foundersuite, Inc. is a software company that specializes in providing startup management tools for entrepreneurs. Founded in 2012 and based in San Francisco, it offers a suite of applications designed to streamline various aspects of startup operations, including corporate housekeeping, finance, hiring, and planning. Key features of its platform include an Investor CRM for managing investor relationships and fundraising processes, an Investor Search tool, and a Progress Tracker to monitor company advancements. Additionally, the company provides resources such as Idea Validation modules, Startup Docs, and a Company Tracker for competitive analysis. Foundersuite also develops an API that allows users to create and integrate additional tools and plugins. Its comprehensive approach aims to help entrepreneurs focus on product development, sales, and team management while effectively handling their administrative tasks.

Zopper

Series C in 2022
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

PropelAuth

Seed Round in 2022
PropelAuth offers a comprehensive authentication solution tailored for B2B companies, enabling them to efficiently onboard and manage users while conserving developer resources. The platform addresses specific challenges faced by B2B organizations by incorporating features such as organization management, test environments, and hierarchical roles, all accessible through user-friendly self-service interfaces. PropelAuth's tool also allows for easy integration of various authentication methods, including social logins and magic links, simplifying the user experience. Clients can create organizations and invite team members, providing an alternative sign-in method that enhances user engagement and streamlines the management process.

Bravado

Series B in 2022
Bravado Network, Inc. is a professional community platform tailored for sales professionals, founded in 2017 and headquartered in San Francisco, California. The company provides online tools and hosts in-person events that empower members to enhance their personal brands, connect with peers, and improve their professional skills. Bravado leverages customer endorsements to establish a trusted network, allowing sales professionals to generate referrals and gain better control over their careers. Through its innovative services, Bravado aims to amplify the voices of sales professionals, fostering a supportive environment that helps them excel in their roles.

Qualified

Series C in 2022
Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

UrbanPiper

Series B in 2022
UrbanPiper is a technology company that provides a comprehensive restaurant management platform designed to streamline order management and enhance customer service. The platform allows restaurants to onboard easily and automate their online operations across food aggregator apps while also facilitating the creation of a direct ordering experience. UrbanPiper's suite of tools includes centralized menu control, inventory tracking, and operational dashboards that provide valuable insights into sales data. Additionally, the platform integrates with existing point-of-sale systems, enabling restaurants to improve operational efficiency, reduce errors, and elevate customer satisfaction. By offering end-to-end solutions, UrbanPiper aims to help restaurants focus on their core objective of delivering quality food while effectively managing both online and in-store operations.

Census

Series B in 2022
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.

6Sense

Series E in 2022
6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Ignition

Series C in 2021
Ignition, officially known as Practice Ignition Pty Ltd, is an Australian company based in Chippendale that specializes in online proposal and practice management solutions for accounting practices. Founded in 2011, it offers a platform that enables users to create intelligent proposals that streamline workflows, automate back-office tasks, and improve client conversion rates. The software eliminates the need for traditional documentation methods, such as word processing and email exchanges, thereby reducing data duplication and enhancing efficiency in managing accounting practices.

Workato

Series E in 2021
Workato, Inc. is a cloud automation and integration platform based in Cupertino, California, that focuses on enhancing enterprise workflow automation across various applications. Founded in 2013, the company provides a suite of tools that facilitate the rapid creation and deployment of integrations, allowing businesses to streamline operations without the need for extensive coding. Its platform leverages machine learning and patented technology to enable efficient automation of complex business workflows while maintaining security and governance. Workato enhances sales efficiency and customer service by delivering comprehensive customer intelligence, automating data processes, and optimizing account management strategies. The platform also supports targeted marketing campaigns and e-commerce operations by offering a holistic view of customer interactions. By breaking down application silos, Workato empowers businesses to automate processes related to project onboarding, IT operations, and software management, thereby driving real-time outcomes and improving overall operational efficiency.

HoneyBook

Series E in 2021
HoneyBook, Inc. is a business software company based in San Francisco, California, established in 2012. It offers a clientflow management platform designed for independent business owners, particularly in the event planning sector, including wedding planners and related vendors. The HoneyBook platform simplifies the management of client interactions by integrating tools for communication, contracts, invoicing, and payments, allowing users to streamline their business processes. With over 100,000 service-based businesses in the United States and Canada utilizing the platform, HoneyBook has facilitated more than $9 billion in transactions. The company also has a presence in Tel Aviv and employs remote staff worldwide, emphasizing its commitment to enhancing the client experience and operational efficiency for entrepreneurs and freelancers.

Outreach

Series G in 2021
Outreach Inc. is a Seattle-based company that specializes in sales engagement solutions designed to enhance revenue growth by streamlining customer interactions across various channels, including email, voice, and social media. Founded in 2011, Outreach offers a platform that utilizes machine learning to automate repetitive sales tasks, optimize communication, and provide real-time insights based on buyer sentiment. Its features include account-based sales solutions, task management, and comprehensive tracking of email and activity metrics. Outreach's clientele encompasses major companies such as Zoom, Okta, Adobe, and Microsoft, which depend on its technology to improve sales efficiency and effectiveness. The company also maintains an office in London, United Kingdom.

Dooly

Series B in 2021
Dooly Research Ltd. is a Canadian company based in Vancouver that specializes in artificial intelligence-driven software designed to enhance the efficiency of sales teams. Founded in 2015, Dooly's platform automates the customer relationship management process by collecting and sharing essential customer information from meetings and conversations. This software facilitates the organization and updating of workflow systems in real-time, allowing users to manage notes, tasks, and learnings more effectively. By bridging the gap between note-taking and information sharing, Dooly enables sales teams to minimize administrative burdens and concentrate on core business activities, ultimately optimizing their performance and productivity.

HoneyBook

Series D in 2021
HoneyBook, Inc. is a business software company based in San Francisco, California, established in 2012. It offers a clientflow management platform designed for independent business owners, particularly in the event planning sector, including wedding planners and related vendors. The HoneyBook platform simplifies the management of client interactions by integrating tools for communication, contracts, invoicing, and payments, allowing users to streamline their business processes. With over 100,000 service-based businesses in the United States and Canada utilizing the platform, HoneyBook has facilitated more than $9 billion in transactions. The company also has a presence in Tel Aviv and employs remote staff worldwide, emphasizing its commitment to enhancing the client experience and operational efficiency for entrepreneurs and freelancers.

ActiveCampaign

Series C in 2021
ActiveCampaign, LLC is a marketing and sales automation platform based in Chicago, Illinois, founded in 2003. The company specializes in providing businesses of all sizes with tools for email marketing, transactional email, and customer relationship management (CRM). Its platform offers over 800 pre-built automation workflows that integrate marketing and sales processes, enabling users to create personalized customer experiences through automated communication across various channels, including social media, email, messaging, and text. ActiveCampaign's solutions are designed to help businesses connect effectively with their customers by streamlining processes and delivering intelligence-driven, targeted messages. Additionally, the company provides help desk support and survey solutions, further enhancing its offerings in customer experience automation.

Chili Piper

Series B in 2021
Chili Piper is a developer of automated scheduling tools designed to enhance the efficiency of sales teams by facilitating seamless appointment scheduling with leads. Established in 2016 and headquartered in Brooklyn, New York, the company offers an intelligent concierge product that enables prospects to book meetings or initiate phone calls immediately after submitting a form on a website. Utilizing smart rules, Chili Piper qualifies and distributes leads to the appropriate sales representatives in real-time. Additionally, its software automates the lead handoff process from Sales Development Representatives to Account Executives, as well as booking meetings from marketing campaigns and live events. By streamlining these processes, Chili Piper allows businesses to maintain consistent engagement with customers and prospects, ultimately increasing productivity and improving job satisfaction within revenue teams.

6Sense

Series D in 2021
6sense is a developer of a predictive intelligence platform that enhances revenue growth for organizations. The company utilizes artificial intelligence, big data, and machine learning to provide comprehensive visibility across the customer journey, from brand awareness to revenue generation. Its platform captures anonymous buying signals and buyer intent data, allowing sales, marketing, and customer success teams to target the right accounts effectively. By recommending optimal channels and messages, 6sense removes guesswork and inefficiencies from the sales process, leading to improved pipeline quality, accelerated sales velocity, and higher conversion rates. Through its innovative approach, 6sense aims to empower revenue teams to grow revenue predictably and efficiently.

Acquire

Series B in 2021
Acquire Inc. is a customer engagement platform that aims to modernize and automate communication for enterprise support and sales teams. Founded in 2014 and headquartered in San Francisco, California, the company provides a comprehensive solution that integrates various communication channels, including live chat, video chat, chatbots, and co-browsing features, all accessible through a unified dashboard. This platform enables businesses to interact with customers and prospects efficiently, reducing response times and enhancing the overall customer experience. Additionally, Acquire's tools facilitate profile management and customer experience automation, contributing to effective sales funnel management and improved client interactions. The company also operates offices in Ahmedabad, India; Boston, Massachusetts; and London, United Kingdom.

Zenoti

Series D in 2020
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

Kustomer

Series E in 2019
Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance enterprise customer service experiences. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage inquiries and customer relationships effectively. It provides a comprehensive view of customer interactions, including buying history and previous help desk conversations, enabling agents to address customer queries and issues efficiently. Kustomer serves a range of notable brands, helping them deliver exceptional service and support through a unified timeline view, thereby streamlining communication and improving customer satisfaction.

Weave

Series D in 2019
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit www.getweave.com/newsroom/ With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.

UrbanPiper

Series A in 2019
UrbanPiper is a technology company that provides a comprehensive restaurant management platform designed to streamline order management and enhance customer service. The platform allows restaurants to onboard easily and automate their online operations across food aggregator apps while also facilitating the creation of a direct ordering experience. UrbanPiper's suite of tools includes centralized menu control, inventory tracking, and operational dashboards that provide valuable insights into sales data. Additionally, the platform integrates with existing point-of-sale systems, enabling restaurants to improve operational efficiency, reduce errors, and elevate customer satisfaction. By offering end-to-end solutions, UrbanPiper aims to help restaurants focus on their core objective of delivering quality food while effectively managing both online and in-store operations.

Ignition

Series B in 2019
Ignition, officially known as Practice Ignition Pty Ltd, is an Australian company based in Chippendale that specializes in online proposal and practice management solutions for accounting practices. Founded in 2011, it offers a platform that enables users to create intelligent proposals that streamline workflows, automate back-office tasks, and improve client conversion rates. The software eliminates the need for traditional documentation methods, such as word processing and email exchanges, thereby reducing data duplication and enhancing efficiency in managing accounting practices.

Kustomer

Series D in 2019
Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance enterprise customer service experiences. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage inquiries and customer relationships effectively. It provides a comprehensive view of customer interactions, including buying history and previous help desk conversations, enabling agents to address customer queries and issues efficiently. Kustomer serves a range of notable brands, helping them deliver exceptional service and support through a unified timeline view, thereby streamlining communication and improving customer satisfaction.

Zenoti

Series C in 2019
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.

Udesk

Series C in 2018
Udesk Ltd. is a customer experience solution provider based in Beijing, China, founded in 2014. The company offers an integrated platform that facilitates omnichannel communication, including call center operations, online customer service, and work order systems. Udesk enhances customer interactions across various channels such as text, mobile, phone, email, chat, and social media. Its solutions incorporate artificial intelligence, big data, and cloud computing technologies to improve customer relationship management and optimize marketing and customer success operations. Udesk serves a diverse range of industries, including healthcare, logistics, retail, education, and banking, among others. The company emphasizes connectivity and responsiveness to prioritize customer satisfaction.

Freshworks

Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper

Series B in 2015
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks

Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Zopper

Series B in 2014
Zopper is an insurance infrastructure API platform that collaborates with insurance providers to create personalized insurance products for distribution partners. The company specializes in enhancing sales, operations, and marketing within the insurance sector. Zopper's marketplace facilitates access to insurance through features such as a mobile application, customer relationship management (CRM) tools, digital onboarding, and real-time claim tracking. This comprehensive approach enables clients to effectively curate and offer suitable insurance plans tailored to their customers' needs. By democratizing access to insurance distribution, Zopper plays a significant role in streamlining the insurance process for both providers and consumers.

Freshworks

Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent

Series B in 2012
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.

Freshworks

Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Navent

Series A in 2010
Navent is a company that operates online job and real estate portals across several Latin American countries, including Argentina, Brazil, Chile, Ecuador, Mexico, Panama, Peru, and Venezuela. Founded in 1999 by Alejandro Navarro and Nicolas Tejerina, with its headquarters in Buenos Aires, the company provides job listings and employment solutions tailored for individuals seeking jobs and companies looking to fill positions, particularly in the IT sector and for professionals and executives. In addition to its job portals, Navent also offers a platform for buying, selling, and renting properties, allowing real estate agencies and individuals to list their offerings while helping users find suitable properties. Furthermore, the company develops software solutions, including CRM systems and website design and hosting services, specifically for the real estate industry, enhancing its overall service offerings.
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