Grain is a company offering an AI-powered meeting insights and notetaking platform designed to help teams understand and communicate customer needs. The platform records and transcribes meetings, interviews, and calls, and enables clipping and tagging of important moments. It provides customizable note-taking templates, identifies action items with assignees, and helps draft concise follow-up emails. Grain also integrates with CRM systems to sync notes and data, supporting alignment across customer-facing and internal discussions and improving meeting productivity. It's aimed at customer-focused roles, enabling users to capture, organize, and share insights from research and sales conversations. It reduces manual note-taking and delivers searchable recordings and highlights for easier follow-up and decision making. The product emphasizes automated transcripts, clips, and summaries to streamline post-meeting workflows.
Pluot is the easiest way to video conference. A complete hardware + software solution for video conferencing and screen sharing. Dedicated hardware that easily connects to your TV. Free software so anyone can join your meetings.
Acquire Inc. is a technology company that specializes in developing a unified customer engagement platform aimed at enhancing customer communication for enterprise support and sales teams. Founded in 2014 and headquartered in San Francisco, California, with additional offices in Ahmedabad, Boston, and London, Acquire offers a comprehensive suite of tools that includes video chat, live chat, chatbots, and profile management. Its platform allows organizations to manage all customer interactions from a single dashboard, incorporating various communication channels such as voice calling, text chat, email, and SMS. By leveraging features like co-browsing and screen sharing, Acquire's solution enables businesses to engage with customers effectively, reduce resolution times, and foster long-term customer relationships.
Pluot is the easiest way to video conference. A complete hardware + software solution for video conferencing and screen sharing. Dedicated hardware that easily connects to your TV. Free software so anyone can join your meetings.
Ally.io (Acquired)
Series C in 2021
Ally Technologies, Inc. provides a software solution focused on objectives and key results (OKR) to enhance business performance management. Founded in 2017 and based in Bellevue, Washington, the company, formerly known as VTV, Inc., rebranded in January 2019. Ally.io's platform allows businesses to transition from traditional planning methods to a modern OKR framework, fostering alignment, agility, and transparency within organizations. It facilitates the integration of OKRs into daily workflows, featuring built-in best practices and compatibility with various enterprise systems, including Slack, Salesforce, and Jira. Since its launch in 2018, the platform has been embraced by numerous organizations across more than 70 countries. In addition to its software, Ally.io offers professional services that include training and coaching to support effective implementation and change management.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.
Ally.io (Acquired)
Series B in 2019
Ally Technologies, Inc. provides a software solution focused on objectives and key results (OKR) to enhance business performance management. Founded in 2017 and based in Bellevue, Washington, the company, formerly known as VTV, Inc., rebranded in January 2019. Ally.io's platform allows businesses to transition from traditional planning methods to a modern OKR framework, fostering alignment, agility, and transparency within organizations. It facilitates the integration of OKRs into daily workflows, featuring built-in best practices and compatibility with various enterprise systems, including Slack, Salesforce, and Jira. Since its launch in 2018, the platform has been embraced by numerous organizations across more than 70 countries. In addition to its software, Ally.io offers professional services that include training and coaching to support effective implementation and change management.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.
Freshworks
Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.