Tiger Global Management

WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do. This is made possible through WATI’s easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.

Treble.ai, Inc. is a technology company based in Colombia that specializes in enhancing customer support for businesses through its innovative platform. The platform enables companies to gather customer feedback via SMS and email, facilitating a deeper understanding of customer needs. Additionally, Treble.ai automates customer interactions through popular messaging apps like WhatsApp, allowing businesses to streamline their communication processes. By providing tools for effective marketing and engagement, Treble.ai aims to make mobile communications more agile and personalized, helping businesses worldwide adapt to the evolving demands of their users.

SleekFlow is a Singapore-based company offering an Omnichannel Conversational AI Suite for customer engagement. It enables personalized journeys across messaging channels like WhatsApp and Instagram, automating workflows for marketing, sales, and support teams. SleekFlow empowers businesses to optimize interactions, achieve scalability, and deliver consistent customer support.

KitaLulus is a Jakarta-based company that provides a professional networking and job search platform aimed at enhancing individual employment opportunities and overall community welfare. Founded in 2021, the company enables users to access a variety of online courses designed to prepare them for government and professional exams, while also facilitating connections with industry-relevant communities based on educational and professional backgrounds. Its platform allows members to browse available job listings and directly communicate with potential employers through WhatsApp, streamlining the job application process and fostering professional development.

Founded in 2018, Zowie Inc. specializes in developing artificial intelligence-based communication automation software. Its products include Zowie AI for automating FAQs, Zowie Inbox for centralized customer inquiry management, Zowie Builder for creating responsive chatbots, and Zowie Chat for live chat support. The company's software learns from interactions to automate tasks and support teams and customers across various channels.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

Qualified.com, Inc. specializes in a conversational marketing platform designed to enhance engagement with potential customers. The platform alerts sales teams when qualified leads visit their websites, enabling immediate interaction through chat, voice calls, and screen sharing. Tailored for companies utilizing Salesforce, Qualified empowers enterprise sales and marketing teams to convert their corporate websites into effective sales tools, thereby optimizing their sales pipelines. By providing a comprehensive view of website visitors and equipping businesses with the necessary tools to identify target buyers, Qualified facilitates real-time conversations that can significantly drive sales growth. The company, based in San Francisco, California, was formerly known as FATBEAR LABS Inc. and rebranded in January 2019.

Union54 is a debit card issuing API that facilitates the issuance of debit cards for fintech companies and corporates without the need for a bank or credit card processor. Founded in 2020 and based in Lusaka, Zambia, the company provides essential services such as BIN sponsorship, transaction processing, and settlement. This allows software companies to seamlessly integrate debit card services into their offerings. In addition to its core services, Union54 is involved in the development of secure messaging and instant payment systems, providing tools for both civilian and government use. Its software solutions include a messaging application with an integrated wallet and an API for creating chat applications, enabling clients to securely communicate and manage payments.

Push Protocol is a decentralized, blockchain-agnostic communication protocol for Web3 that enables notifications for both on-chain and off-chain activity. It supports the creation of notifications by decentralized applications, smart contracts, and backends, driven by configurable logic and triggered through various events. Notifications travel via an open network of push nodes and are tied to wallet addresses, allowing wallets, frontends, and infrastructure services to display them across supported chains in a gasless, platform-agnostic fashion.

Connecteam is a Tel Aviv-based company founded in 2014 that offers a mobile workforce management platform. The platform enables businesses to build smartphone applications to inform, train, supervise, and manage employees, including modules for workforce management, performance monitoring, employee scheduling, training and learning management, employee satisfaction surveys, and internal communications. It serves large manufacturers, retail chains, and mid-sized companies with non-desk employees and on-the-go teams, aiming to improve operational efficiency, communication, and training programs. The company focuses on helping managers coordinate remote and field staff through mobile apps without requiring desk-based workflows.

Dialect is a company that specializes in enhancing decentralized application (dapp) experiences through smart messaging protocols. It focuses on providing seamless, on-chain messaging solutions, including wallet-to-wallet chat and app notifications. Dialect has developed tools such as a blockchain monitoring toolkit and web component libraries for notifications and chat, making it easier for projects to integrate composable, on-chain messages into their applications.

Hirect is a mobile chat-based hiring application designed specifically for startups, enabling instant connections between recruiters and candidates through real-time conversations. The platform eliminates the need for intermediaries by utilizing AI matching algorithms to streamline the recruitment process. Hirect allows users to engage in direct chat, facilitating interview scheduling and candidate verification. Its features include resume-based shortlisting and efficient communication tools, all aimed at helping recruiters find the right talent and job seekers discover suitable opportunities within a day. This innovative approach enhances the overall hiring experience by making it faster and more efficient.

DealShare is a social e-commerce startup in India that operates an online buying platform for multi-category consumer products with a WhatsApp-first approach. It targets non-metro and rural users who are new to online shopping and prefer mobile and social channels, helping them buy with a few clicks and share deals with friends. Discounts are offered based on the number of people purchasing, using demand aggregation (C2B) and social virality to reduce operational costs and price pressures. The product catalog spans fruits and vegetables, groceries, beauty and wellness, baby care, fashion accessories, electronics, and home decor, with a sharp assortment designed for capital and price efficiency.

Founded in 2017 by Zeb Evans and Alex Yurkowski, ClickUp provides a versatile workplace productivity platform tailored for various departments. Its customizable tools include task management, docs and wikis, chat, and integrations with popular apps, all accessible from $5 per user monthly.

Union54 is a debit card issuing API that facilitates the issuance of debit cards for fintech companies and corporates without the need for a bank or credit card processor. Founded in 2020 and based in Lusaka, Zambia, the company provides essential services such as BIN sponsorship, transaction processing, and settlement. This allows software companies to seamlessly integrate debit card services into their offerings. In addition to its core services, Union54 is involved in the development of secure messaging and instant payment systems, providing tools for both civilian and government use. Its software solutions include a messaging application with an integrated wallet and an API for creating chat applications, enabling clients to securely communicate and manage payments.

Discord operates as a communication platform offering voice, video, and text services for users to interact with friends and communities. Originally created for gamers, it has since expanded its user base to include various groups such as art communities, study groups, and local clubs.

Founded in London in 2019 by Johnny Boufarhat, Hopin operates a live virtual events platform that enables users to create engaging online experiences. It facilitates networking, learning, and interaction through features such as one-on-one meetings, group sessions, keynote presentations, chat messaging, polls, and interactive expo areas.

Superhuman is a software platform that enhances email productivity through an advanced application designed for electronic mailing services. It integrates seamlessly with Gmail, offering features such as AI writing assistance, summarization, and social insights. Users can utilize shortcuts to manage their inbox effectively, including the ability to snooze conversations and prioritize important messages. This focus on streamlining email workflows aims to provide a more efficient and organized experience for individuals seeking to improve their communication and productivity.

Hologram, Inc. is a Chicago-based company specializing in cloud-based Internet connectivity solutions tailored for Internet of Things (IoT) device management and network connectivity. Founded in 2014 by Benjamin Forgan and Patrick Wilbur, Hologram offers a cellular platform that enables manufacturers, original equipment manufacturers (OEMs), and systems integrators to develop devices with cellular connectivity. The company provides a comprehensive suite of services, including Konekt cloud, which serves as a data broker and database solution for both cellular and non-cellular devices, facilitating the routing and storage of data generated by these devices. Additionally, Hologram offers M2M Short Messaging Service (SMS) for notifications and system integrations, enhancing the functionality of Internet-connected devices. With a focus on overcoming connectivity challenges, Hologram has supported the growth of various applications, including micromobility vehicles, self-driving cars, and remote medical deliveries, positioning itself as a key player in the expanding landscape of global device connectivity.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

DealShare is a social e-commerce startup in India that operates an online buying platform for multi-category consumer products with a WhatsApp-first approach. It targets non-metro and rural users who are new to online shopping and prefer mobile and social channels, helping them buy with a few clicks and share deals with friends. Discounts are offered based on the number of people purchasing, using demand aggregation (C2B) and social virality to reduce operational costs and price pressures. The product catalog spans fruits and vegetables, groceries, beauty and wellness, baby care, fashion accessories, electronics, and home decor, with a sharp assortment designed for capital and price efficiency.

Moveworks is a cloud-based AI platform for enterprises that automates IT support and related administrative tasks. The platform autonomously handles requests such as ordering hardware, provisioning software and account access, locating colleagues and conference rooms, checking ticket status, and obtaining software licenses, all through conversational interfaces. It integrates with enterprise chat tools like Slack to interact with users and trigger automated workflows. The solution uses a Reasoning Engine that combines public and proprietary large language models to interpret complex requests, execute multi-step processes, and adapt from past interactions. It surfaces information and automates tasks across multiple systems with an agentic AI assistant that enables conversational automation across business functions. Moveworks was founded in 2016 and is headquartered in Mountain View, California, with an additional office in Culver City, California.

Kutumb is a social networking platform that connects Indian communities by enabling members to form networks within their community, share news and member updates, discuss issues, and connect with others. It supports content browsing and member discovery, allowing users to explore profiles and communicate within safe spaces to form social groups based on culture, creed, beliefs, interests, professions, and other shared ties.

Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Kutumb is a social networking platform that connects Indian communities by enabling members to form networks within their community, share news and member updates, discuss issues, and connect with others. It supports content browsing and member discovery, allowing users to explore profiles and communicate within safe spaces to form social groups based on culture, creed, beliefs, interests, professions, and other shared ties.

Ada Support Inc. is a computer software company that specializes in a chatbot platform designed to enhance customer experience for enterprise businesses. Founded in 2016 and headquartered in Toronto, Canada, Ada's platform leverages artificial intelligence to enable non-technical support teams to automate responses to customer inquiries. By utilizing a web and mobile machine learning engine, the platform effectively reduces support volume and empowers customers to find answers independently. Additionally, the system is capable of learning from interactions, continuously improving its ability to address customer needs and streamline support processes.

MessageBird B.V. is a cloud communications platform that provides software solutions for customer communication, including voice services, SMS, email, and two-factor authentication. Founded in 2011 and headquartered in Amsterdam, the company operates additional offices in major cities such as San Francisco, London, and Singapore. MessageBird aims to simplify customer communication by offering a comprehensive suite of APIs that enable enterprises to connect reliably with their global customers. With its own telecommunications carrier infrastructure, MessageBird serves over 15,000 businesses, ensuring fast and dependable communication through SMS, voice, and chat services. The company has garnered significant attention and investment, including a notable $60 million Series A funding round in 2017, underscoring its position as a leading player in the European software industry.

AfterShip Ltd. is a Hong Kong-based company founded in 2011 that specializes in providing a software-as-a-service shipment tracking and notification application. This platform enables online retailers to monitor the delivery status of their packages from various couriers in one centralized location. It offers automated delivery notifications via email and SMS, informing customers when their packages are in transit, out for delivery, or have been delivered. By empowering e-commerce businesses, AfterShip enhances the shopping experience for consumers and supports sales, marketing, and order management processes. The company is trusted by over 100,000 businesses globally, including major e-commerce platforms and well-known brands, facilitating seamless connections within the global e-commerce infrastructure.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

Sendbird is an omnichannel AI agent platform that enhances customer experience by initiating autonomous conversations for support and sales. It combines AI capabilities with robust communication APIs, serving over 4000 businesses worldwide, including DoorDash and Match Group. Sendbird facilitates over 7 billion monthly conversations, ensuring reliability, security, and compliance.

Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.

Acquire is an enterprise customer engagement platform that consolidates channels and tools for support and sales teams. The platform provides live chat, video chat, chatbots, co-browse, screen sharing, and messaging across email and SMS from a single dashboard, enabling teams to engage with customers in real time and manage all interactions in one place. It supports a comprehensive sales funnel and customer experience automation to shorten resolution times and reduce redundancy. Founded in 2014 and headquartered in San Francisco, Acquire also maintains international offices to support global deployments.

Founded in London in 2019 by Johnny Boufarhat, Hopin operates a live virtual events platform that enables users to create engaging online experiences. It facilitates networking, learning, and interaction through features such as one-on-one meetings, group sessions, keynote presentations, chat messaging, polls, and interactive expo areas.

Founded in London in 2019 by Johnny Boufarhat, Hopin operates a live virtual events platform that enables users to create engaging online experiences. It facilitates networking, learning, and interaction through features such as one-on-one meetings, group sessions, keynote presentations, chat messaging, polls, and interactive expo areas.

Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.

Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. To learn more, visit www.getweave.com/newsroom/ With over 15,000 customers, Weave was the first Utah company to join Y Combinator and has received several renowned awards, including the Fortune 100 Best Companies 2019, Forbes 2019 Cloud 100 and Forbes 2020 Next Billion-Dollar Startups, the 2019 and 2020 Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.

MyGate is a technology-driven solution tailored for gated communities, aimed at enhancing the lives of residents, visitors, service providers, and security personnel. The company offers a comprehensive platform that includes features such as security alerts, automated visitor authentication, an e-intercom system, and real-time management of domestic help. These tools facilitate communication between security guards and homeowners, allowing for efficient updates through SMS and application alerts. By focusing on security and convenience, MyGate serves over 600,000 homes across 11 cities in India, providing essential support to community management and ensuring a seamless experience for all stakeholders involved. Recognized as one of India's most innovative start-ups in 2018, MyGate continues to lead in transforming the landscape of gated community management.

Sendbird is an omnichannel AI agent platform that enhances customer experience by initiating autonomous conversations for support and sales. It combines AI capabilities with robust communication APIs, serving over 4000 businesses worldwide, including DoorDash and Match Group. Sendbird facilitates over 7 billion monthly conversations, ensuring reliability, security, and compliance.

Udesk Ltd. is a customer experience solution provider based in Beijing, China, founded in 2014. The company specializes in omnichannel communication, integrating various platforms to enhance customer interactions across text, mobile, phone, email, chat, and social media. Udesk offers a range of services including digital customer service, customer relationship management, and business intelligence analysis, utilizing artificial intelligence, big data, and cloud computing technologies to optimize marketing and customer success operations. Its solutions encompass call center operations, online customer service, work order systems, and tools such as text and voice robots, agent assistants, and quality inspection services. Udesk serves diverse industries, including healthcare, logistics, retail, education, and banking, with a focus on improving connectivity and responsiveness to ensure customer satisfaction.

Lybrate, Inc. is a mobile healthcare communication and delivery platform that connects patients with a wide range of healthcare professionals, including general practitioners, dieticians, and specialists in fields such as dermatology and psychology. Founded in 2013 and based in Sunnyvale, California, Lybrate enables users to seek multiple medical opinions, share images, medical reports, and prescriptions through a chat interface, facilitating direct communication with doctors. The platform allows patients to search for doctors by specialization, rating, and reviews, as well as book appointments for consultations via chat, phone, or video call. Additionally, Lybrate provides health tips, quizzes, and advice on various health topics, empowering users to make informed health decisions conveniently.

Momo operates a free location-based instant messaging application that allows smartphone users to connect with people nearby, share texts, audio notes, and photos, and find like-minded individuals. Since its launch in August 2011, Momo has amassed 80 million users, with 13 million daily active users and 39 million monthly active users. The platform facilitates one-on-one and group conversations, generating an average of 500 million messages daily. Momo Inc., headquartered in Beijing, China, provides a mobile-based social and entertainment platform that includes features like live videos, short videos, social games, and other interactive experiences to enhance social relationships based on locations, interests, and recreational activities. Founded in 2011, the company aims to connect users through its Momo mobile application and related services.

Maktoob, founded in 2000, is recognized as the world's first free Arabic/English web-based email service, providing users with a platform to send and receive emails in both languages. Over the years, the company has evolved into an integrated group of companies and websites, establishing itself as a leading online media portal in the MENA region. Its flagship site, Maktoob.com, boasts approximately 13 million unique users and offers a diverse array of services beyond email, including discussion forums, news, blogs, chat, matrimonial services, games, and mobile services. The platform serves as a comprehensive community hub, catering to a wide range of interests and needs, thereby solidifying its position in the online landscape.

Mail.ru Group, founded by Yuri Milner, is the largest Internet company in the Russian-speaking world and one of the largest in Russia. It operates popular social networking sites, instant messaging networks, email services, online games, and internet portals in Russia. The company also holds strategic equity stakes in various companies, including vKontakte and QIWI. Additionally, Mail.ru Group has minority stakes in global companies like Facebook, Zynga, and Groupon. With a diverse portfolio of internet services and investments, Mail.ru Group plays a significant role in the digital landscape of Russia and beyond.