Y Combinator

Parahelp develops an AI-powered support agent for software companies. It handles customer service tickets using existing company documentation, connecting with internal tools and working within team communication systems.

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Markprompt is an artificial intelligence company focused on enhancing customer support through its innovative platform. The platform offers a range of tools, including AI-powered chatbots and ticketing systems, designed to automate and scale customer support operations. By streamlining these processes, Markprompt enables businesses to manage increased support volume without the need for additional personnel, ultimately improving operational efficiency and customer satisfaction. With its emphasis on delivering exceptional user experiences, Markprompt aims to reduce ticket deflection and enhance the overall effectiveness of customer support teams.

CrowdVolt is a platform that enables users to buy and sell tickets for live events, primarily focusing on raves and EDM concerts within New York City. It operates a two-sided, bid-ask system, fostering a more trusted and community-driven environment for ticket transactions compared to general marketplaces.

Roame is a travel technology company that operates a search engine for flights. It specializes in helping users find and book flights using their credit card points and miles, aiming to maximize the value of these rewards. Roame's platform searches across various airlines to locate the best redemption options for users, earning compensation from partner sites for facilitating bookings.

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Ariglad is an AI-powered knowledge management service that automates the maintenance of an organization's knowledge base. It learns from past conversations to understand how customers describe their needs and automatically updates and creates knowledge base articles as issues arise. The platform integrates with existing systems and support channels to auto-maintain documentation and align release notes with current content. By continuously updating articles, Ariglad provides accurate, up-to-date documentation while reducing the time and effort required for manual knowledge base updates.

Jetdocs is a developer of an information management application designed to enhance productivity within organizations by automating internal requests and follow-ups. The application streamlines collaborative ticketing workflows, enabling teams to efficiently track requests from managers while automatically sending reminders and consolidating responses in a centralized platform. By facilitating better communication and information flow, Jetdocs aims to improve overall operational efficiency for its users.

Gigs Live is a developer of a virtual entertainment platform that specializes in hosting live concerts and streaming them globally across various devices. The company focuses on providing an innovative solution for artists, addressing their needs in areas such as venue management, event production, and ticketing. Gigs Live's platform allows for the simulcasting of live performances, utilizing the unique characteristics of each artist while maintaining exclusive ownership of the content. This approach not only enhances the viewing experience but also fosters meaningful connections between fans and artists through accessible streaming on web, mobile, OTT, gaming consoles, and AR/VR devices.

Ribbon is a one-stop-shop online platform for live and recorded events to the next level. It offers tickets to online events and sells recorded content. It aims on making online events easy. It integrates with Zoom, customizes email marketing, and builds an online library. Their Zoom integration automatically creates meetings with unique links and passwords for each event. It was founded in 2020 and is based in San Francisco, California, United States.

Gigs Live is a developer of a virtual entertainment platform that specializes in hosting live concerts and streaming them globally across various devices. The company focuses on providing an innovative solution for artists, addressing their needs in areas such as venue management, event production, and ticketing. Gigs Live's platform allows for the simulcasting of live performances, utilizing the unique characteristics of each artist while maintaining exclusive ownership of the content. This approach not only enhances the viewing experience but also fosters meaningful connections between fans and artists through accessible streaming on web, mobile, OTT, gaming consoles, and AR/VR devices.

Bus.com is a bus rental platform based in Montreal, Quebec, that specializes in organizing and booking group transportation online. Founded by experienced professionals in the travel industry, the company offers a user-friendly web application that simplifies the process of planning, booking, and managing bus trips for various events, including festivals and sporting events. Its platform features online rental and ticketing services, as well as GPS tracking, allowing passengers to monitor their buses' arrival times. Bus.com aims to enhance the overall experience of group travel by providing a streamlined and efficient solution for shuttle booking.

Withfriends is a marketplace dedicated to supporting independent cultural venues by facilitating the creation of membership programs. The company provides a subscription platform that enables music venues and art spaces to convert event-goers into monthly paying members. Through its platform, Withfriends lists events, sells tickets, and fosters community engagement with local businesses, allowing these venues to generate sustainable income. Over the course of a year, Withfriends has enabled more than 3,000 enthusiasts to purchase memberships, averaging $9 per month, which has contributed over a quarter million dollars in new annual revenue to over 100 cultural spaces. By streamlining membership management and automating benefits, Withfriends empowers cultural organizations to thrive in urban environments, enhancing the creative and diverse fabric of local communities.

Bus.com is a bus rental platform based in Montreal, Quebec, that specializes in organizing and booking group transportation online. Founded by experienced professionals in the travel industry, the company offers a user-friendly web application that simplifies the process of planning, booking, and managing bus trips for various events, including festivals and sporting events. Its platform features online rental and ticketing services, as well as GPS tracking, allowing passengers to monitor their buses' arrival times. Bus.com aims to enhance the overall experience of group travel by providing a streamlined and efficient solution for shuttle booking.

Livement provides tickets and concessions for sports stadiums. Livement builds feature-rich websites and mobile apps. Livement provides the most comprehensive and friendly admin tool to manage events, ticketing, food and drinks, merchandise, and parking.

Airfordable, Inc. is a Chicago-based company that offers an online platform designed to make air travel more accessible through flexible payment plans. Founded in 2014, Airfordable allows users to secure airline tickets by paying a deposit upfront, with the option to pay the remaining balance in bi-weekly installments prior to their departure date. This innovative approach helps customers manage travel expenses more effectively, enabling them to book flights at budget-friendly rates. By providing a straightforward and flexible payment solution, Airfordable aims to democratize travel and make it easier for individuals to plan and afford their journeys.

MagicBus operates a bus booking platform that serves long-distance commuters by offering flexible vanpooling options. Founded in 2014 and based in San Francisco, the company enables riders to pre-book seats and adjust routes in response to demand, making long-distance travel more convenient. The platform partners with transit providers to offer part-time or occasional rides, allowing users to reserve seats on available buses from anywhere and to select routes that fit their schedules.

Bus.com is a bus rental platform based in Montreal, Quebec, that specializes in organizing and booking group transportation online. Founded by experienced professionals in the travel industry, the company offers a user-friendly web application that simplifies the process of planning, booking, and managing bus trips for various events, including festivals and sporting events. Its platform features online rental and ticketing services, as well as GPS tracking, allowing passengers to monitor their buses' arrival times. Bus.com aims to enhance the overall experience of group travel by providing a streamlined and efficient solution for shuttle booking.

Founded in 2013, The Ticket Fairy specializes in ticketing and marketing services for concerts, festivals, and arts events. Headquartered in San Francisco, California, the company offers event management, data analytics, and targeted advertising solutions to help organizers increase attendance levels and enhance patron experiences.

NexTravel, Inc. is a business travel platform that simplifies the process of booking and managing corporate travel. Founded in 2013 and headquartered in New York, the company provides an integrated solution that allows organizations to book flights, hotels, and car rentals, as well as manage employee travel and track expenses. NexTravel's platform is designed to enhance the travel experience by enabling companies to set travel policies, monitor spending, and generate detailed reports, all while ensuring transparency and reducing hidden costs. With a dedicated in-house support team available around the clock, NexTravel prioritizes the safety and convenience of business travelers, making it easier for companies to navigate the complexities of business travel.

Shout is a one-to-one exchange platform that enables its users to post classifieds to sell tickets and reservations. It also has developed an iOS application that enables its users to communicate in real time with the sellers and handle payments online.

Eventjoy is a mobile-first ticketing company that provides an innovative online platform for event organization. It enables event organizers worldwide to effortlessly plan and manage a variety of events, ranging from conferences to casual gatherings. The platform offers a self-service solution that allows users to create social mobile applications, manage ticketing and registration, power activity walls, and design custom event websites. With a focus on mobile technology, Eventjoy aims to enhance the overall experience for both organizers and attendees on the day of the event.

Shoobs is an online platform facilitating discovery and ticketing for a wide array of urban nightlife events, including club nights, concerts, comedy shows, networking events, and more.

Flightfox, Inc. is a travel technology company based in Boulder, Colorado, founded in 2012. It operates an online platform that combines advanced technology with human expertise to provide comprehensive travel management services. The platform allows users to search, book, and manage their travel itineraries, including flights, hotels, and car rentals, while also handling changes and cancellations. Flightfox aims to optimize users' travel experiences by maximizing loyalty benefits and credit card strategies, ultimately saving them money compared to traditional corporate travel management. With full access to deal inventory, Flightfox ensures users can secure competitive pricing without the hassle of comparing multiple sources.

Summon is an on-demand transportation service operating in San Francisco that connects riders with taxis and vetted drivers through its mobile application. Users can easily request a ride by entering their credit or debit card information, which is used to pay for fares and tips after reaching their destination. The service emphasizes fair pricing for riders and transparent policies for drivers, enhancing the overall experience for both parties. Summon was inspired by a personal experience of its founder, who faced significant delays while waiting for public transportation, ultimately leading to the creation of a more efficient ride-hailing solution.

GetGoing is a San Francisco-based startup focused on transforming leisure travel by providing a platform that helps customers discover affordable getaway options while saving significantly on costs. Catering primarily to price-sensitive travelers, the company collaborates with major airlines and hotels to tackle excess inventory, enabling the sale of unsold flight seats at discounts of up to 40%. Customers engage with a unique booking model that requires them to select two destinations and agree to a non-refundable purchase, with one of the destinations revealed post-booking. This approach targets discretionary travelers and intentionally excludes business travelers and those with fixed itineraries. GetGoing's proprietary pricing method not only aids in filling unsold seats but also contributes to an enhanced travel experience. The company has secured eight U.S. and international patents, demonstrating its commitment to innovation in pricing, search, and customer segmentation strategies, and continues to expand its intellectual property portfolio.

TicketStumbler is a secondary ticket market search engine and comparison website. They search through thousands of ticket listings from hundreds of brokers and ticket exchanges across the internet and present the information in an organizable format. TicketStumbler allows simple ticket comparison, enabling you to find the best seats at the best prices.

Songkick, established in 2007 and headquartered in Brooklyn, New York, is a ticketing vendor and online platform that specializes in concert discovery for music enthusiasts. It partners with over 500 artists and serves more than 10 million monthly users, facilitating ticketing for approximately 10,000 events globally each year.