Revinate
Revinate, Inc. is a provider of customer relationship management (CRM) and email marketing software tailored for the hospitality industry. Founded in 2009 and based in San Francisco, the company also has offices in Amsterdam, Singapore, and Dubai. Revinate's platform enables hotels to connect with guests at various touchpoints throughout their journey, from initial research and booking to check-in and post-checkout interactions. By leveraging data-driven insights, the software helps hotels create personalized guest profiles and enhance their communication through preferred channels, such as email, text, and web chat. Additionally, Revinate assists hotels in improving their online reputation and rankings through consolidated reputation management and guest surveys, ultimately driving revenue and fostering loyalty among guests.
Go Moment specializes in providing an AI-enhanced guest communication platform tailored for the hospitality industry. The company's flagship product, Ivy, functions as a digital personal assistant that engages hotel guests through proactive text messaging. Ivy efficiently handles common inquiries, such as wifi codes, and directs service issues and requests to appropriate personnel, thereby enhancing operational efficiency and guest satisfaction. Additionally, Ivy can assist with making restaurant reservations and spa appointments, contributing to revenue growth for hotels and resorts. Powered by IBM Watson's artificial intelligence, Ivy continually improves with use, resulting in higher guest engagement, better online reviews, and increased revenue for its growing clientele across the country.
NAVIS is the #1 reservation sales and marketing platform to empower your team’s performance and increase your revenue. The NAVIS Revenue Performance Platform™ transforms hospitality teams into revenue makers, enabling them to drive, capture and convert more profitable direct bookings. We deliver actionable guest insights so your teams can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it. Because we believe technology should make you money, not cost you money. NAVIS, founded in 1987 is a privately held company with headquarters in Bend, Oregon and satellite offices across the country. To learn more visit www.thenavisway.com.
Posmetrics specializes in iPad-based customer feedback surveys designed to enhance data collection for brick-and-mortar businesses. By utilizing innovative technology, Posmetrics captures significantly more data compared to traditional methods, delivering relevant and real-time insights. The company’s tools not only facilitate the collection of customer feedback but also generate actionable recommendations, enabling organizations to improve their services effectively.
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