Crescendo

Crescendo is a technology company that has pioneered the development of an augmented-AI customer experience platform. This innovative platform integrates advanced artificial intelligence with a dedicated global service team to deliver effective outcomes for rapidly growing, digitally-native enterprises. Crescendo focuses on providing scalable solutions that enhance both frontline and back office operations, thereby facilitating the creation of personalized and meaningful customer interactions. By blending AI capabilities with human expertise, Crescendo eliminates the traditional divide between contact centers and technology providers, positioning itself as a leader in optimizing customer service and experience.

Zack Urlocker

COO

1 past transactions

PartnerHero

Acquisition in 2024
PartnerHero is a global customer operations outsourcing company, specializing in providing premium services such as customer support, trust and safety, content moderation, and quality assurance. With offices in the United States, Honduras, Romania, and the Philippines, and a remote workforce spanning numerous countries, PartnerHero caters to both startups and large technology companies, offering custom solutions tailored to clients' operational needs. Their services also include data security, software QA, quality services auditing, CRM optimization, and training.
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