Singapore Post

Singapore Post Limited, commonly known as SingPost, is a Singapore-based company that provides an integrated suite of postal, logistics, and retail solutions. Founded in 1819 and headquartered in Singapore, the company operates through several business segments: Post and Parcel, Logistics, and Property. The Post and Parcel segment focuses on the collection, sorting, transportation, and distribution of domestic and international mail, while also offering agency and financial services. The Logistics segment provides freight forwarding and eCommerce logistics solutions, including warehousing and fulfillment services. In addition, the Property segment is involved in the leasing and management of commercial properties and self-storage services. SingPost also engages in online product sales and consultancy services, along with offering innovative distribution solutions like electronic platforms and recyclable lockers. The company has been recognized for its excellence in service delivery, notably receiving the Express Mail Service Cooperative Certification Gold Level Award for its Speedpost Worldwide Courier Service for over a decade.

Paul Demirdjian

CEO, eCommerce

3 past transactions

TradeGlobal

Acquisition in 2015
Founded in 2001 as Filltek before becoming Netrada North America in 2010, today TradeGlobal provides operations, professional services and IT solutions to brands and retailers in the fashion and cosmetics industry, offering a full spectrum of eCommerce expertise to deliver on its clients’ custom needs. TradeGlobal services include website development and integrations, fulfillment and logistics, customer care, photography and graphic design, content management, eCommerce strategy and all forms of digital marketing. Its solutions include software and integrations to expand the global reach of its clients’ supply-chain internationally and across all channels and devices. TradeGlobal works with its clients to strategize and provide customized services and technology to specifically meet its clients’ needs, allowing them to benefit both from economies of scale and tailored solutions. The TradeGlobal state-of-the-art Global Customer Care Center has 24/7 multi-lingual representation, with integrated best in class technology, brand teams, world-class training, 100 percent quality assurance of all customer interactions and brand cross-training, all supported by an engaged management group. TradeGlobal is fashioned from innovation and positioned for growth. From its humble beginning, serving one client from one warehouse, the organization have grown to service 50 brands delivering 5 million packages in 2013 from warehouses in North America, Europe and Asia.

Jagged Peak

Acquisition in 2015
Jagged Peak, a technology company, specializes in cloud-based enterprise e-commerce solutions. Its primary product, Enterprise Dynamic Global Engine (EDGE), is a real-time, multi-channel order management platform that enables businesses to control and coordinate various aspects of their operations, including catalogs, inventories, and fulfillment. Additionally, Jagged Peak offers TotalCommerce, an outsourced managed services solution that provides manufacturers with a comprehensive e-commerce solution, including webstores, order and inventory management, fulfillment centers, back office management, payment processing, and marketing services. The company also offers custom software development services, serving a diverse range of industries such as consumer goods, financial services, and manufacturing. Headquartered in Tampa, Florida, Jagged Peak operated as a subsidiary of Singapore Post Limited until it filed for Chapter 11 bankruptcy in 2019, later liquidating in 2020.

HUBBED

Venture Round in 2015
HUBBED operates a network of parcel pick-up and drop-off locations, known as PUDO, designed to enhance the online shopping experience for consumers. The company specializes in managing PUDO networks in collaboration with major carriers and global retail brands, creating a comprehensive system of accessible collection points. This network allows retailers to provide consumers with greater choice and convenience, facilitating the collection and return of parcels. By focusing on consumer needs, HUBBED aims to improve the overall efficiency and satisfaction of the eCommerce process.
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