Financial Institutions

Financial Institutions, Inc. is a financial holding company that operates primarily in Western and Central New York. It serves as the parent company for Five Star Bank, a community bank chartered in New York State, and Five Star Investment Services, Inc., a brokerage subsidiary. The company provides a comprehensive range of consumer and commercial banking services tailored for individuals, municipalities, and businesses. Its operations are concentrated in 15 contiguous counties, allowing it to effectively address the financial needs of the local communities it serves. Through its banking segment, Financial Institutions, Inc. delivers retail and commercial banking solutions, positioning itself as a key player in the regional financial landscape.

Christopher Ong

HNW Senior Financial Services Director

4 past transactions

North Woods Capital Benefits

Acquisition in 2021
North Woods Capital Benefits, based in Buffalo, New York, is an advisory firm specializing in employee benefits and human resources. They assist businesses of varying sizes in navigating the intricate landscape of employee benefits by offering a comprehensive suite of services including health insurance, retirement planning, legal consulting, payroll management, accounting support, printing services, group life insurance, proactive HR consulting, on-demand hourly consulting, and project-based HR services. Their expertise aims to help clients manage costs effectively while ensuring long-term savings and compliance with relevant regulations.

Landmark Group

Acquisition in 2020
Landmark is an independent insurance brokerage firm delivering insurance, surety and risk management solutions across many business sectors including construction, manufacturing, real estate and technology, as well as individual personal insurance.

FlexiLoans

Debt Financing in 2017
FlexiLoans is a digital lending platform founded in 2016, headquartered in Mumbai, India. It specializes in providing quick, flexible loans to small and medium enterprises (SMEs) that lack credit history or adequate collateral, enabling growth opportunities often overlooked by traditional banking channels.

Courier Capita

Acquisition in 2015
Courier Capital, LLC is a privately owned investment management firm based in Buffalo, New York, with an additional office in Jamestown, New York. Established in 1967, the firm specializes in providing tailored investment advice and financial consulting services primarily to individuals and high net worth clients. Its offerings include pension consultation, institutional retirement planning, and management of both equity and fixed income portfolios. The firm serves a diverse clientele, including banking institutions, charitable organizations, and corporate investment pools. Courier Capital employs a comprehensive approach to investment, utilizing qualitative and quantitative analysis alongside a bottom-up stock picking strategy. Performance is benchmarked against 10-year Treasury Bills, and the firm leverages both in-house and external research to inform its investment decisions. As a subsidiary of Financial Institutions Inc., Courier Capital is committed to optimizing wealth preservation, growth, and legacy planning for its clients.
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