Accel-KKR

Accel-KKR LLC is a private equity firm founded in 2000, based in Menlo Park, California, with additional offices in Atlanta and London. The firm specializes in growth capital and middle market investments, primarily focusing on the technology sector, including software and IT-enabled services. Accel-KKR targets buyouts of non-core assets from larger companies, divisional carveouts, and subsidiaries, as well as the acquisition and recapitalization of closely held private companies. It also engages in going-private transactions for small and micro-cap public companies. The firm typically invests in companies with annual revenues between $10 million and $200 million, committing capital ranging from less than $10 million to over $100 million. Accel-KKR seeks majority ownership positions but also considers minority growth investments. The firm aims to support companies that prefer to remain private or those needing access to growth capital while providing liquidity to shareholders.

David Abraham

Vice President

Eric Armagost

Vice President

Tom Barnds

Founder and Managing Director

Dalyn Bellingham

Senior Associate

Tyler Buckingham

Senior Associate

Nicholas Clearwater

Senior Associate

John Crowell

Principal

Phil Cunningham

Managing Director

David Cusimano

Managing Director

Park Durrett

Principal and Managing Director

Hansaka Fernando

Senior Associate

Maurice Hernandez

Managing Director

Jonathan Hill

Vice President

Dean Jacobson

Managing Director

Roy Kelvin

CFO and Managing Director

Neil Kimber

Operating Principal

Scotty Lu

Vice President

Gordon MacNeill

Managing Director

Adam Malinowski

Senior Associate and Vice President

Matt Marinaro

Vice President

Mark McCarthy

Operating Principal

Ryan McMullin

Operating Principal

Ann Mccloskey

Managing Director

David Moore

Principal

Dave Moore

Principal

Alissa Palatiello

Principal

Rob Palumbo

Founder and Managing Director

Nishant Patel

Vice President

Joe Porten

Managing Director

Holly Reneau

Operating Principal and Member of DE&I Council

Andy Rich

Principal

Ryan Seawell

Associate

Samantha Shows

Managing Director

Johnny Van Siclen

Vice President

Steven Siwinski

Operating Principal

Rachel Spasser

Managing Director

Christian Stewart

Vice President

Greg Williams

Managing Director

Greg Williams

Managing Director

Clara Yee

CFO and Managing Director

Andrew Zbella

Principal

Past deals in CRM

SingleTrack

Private Equity Round in 2022
SingleTrack is a capital markets CRM and research distribution platform designed exclusively for Investment Banks, Brokers and IRPs.

Drips

Private Equity Round in 2021
Drips, Inc. is a company based in Akron, Ohio, that specializes in developing an artificial intelligence-powered messaging platform focused on enhancing brand engagement through conversational texting. Founded in 2014, Drips utilizes chatbots to facilitate SMS communication, which helps clients improve lead-to-call conversion rates and reduce lead generation costs. The platform features a proprietary natural language processing model, enabling human-like interactions that effectively capture user intent and foster meaningful connections. Additionally, Drips offers an open API that allows seamless integration with various marketing automation systems, dialers, and call center platforms, providing flexibility for users to manage lead flow without the need for hiring or firing agents.

FRISS

Series B in 2021
FRISS has 100% dedication to fraud, risk and compliance for non-life insurance companies worldwide. FRISS helps insurers to achieve profitable portfolio growth and improve their perception in the market as a trustworthy insurer. FRISS is a ready-to-use business solution and improves the insurers' loss ratios by identifying high risks and fraud at quotation, underwriting and claim handling across all private and commercial lines. The FRISS® Score enables better decisions since it indicates the risk for each quotation, policy or claim. FRISS is global market leader with 150+ implementations in over 30 countries. FRISS (www.friss.com) offers a complete solution for fraud, risk and compliance. ☆ Risk assessment at underwriting ☆ Generate profitable growth for your portfolio by real-time automated detection and assessment of risks during the underwriting process. It is important to prevent fraud and assess risks by having a holistic view of prospects before they enter your portfolio. The FRISS underwriting solution provides an intelligent and uniform risk estimation, which is proven to improve the combined ratio significantly. ☆ Prevent and detect fraud at claims ☆ The general assumption is that, at average, around 10% of all Insurance Claims are tied to some sort of fraud. In order to finance these malicious claims, we all pay additional for our Insurance Policies. Three things are important: - How to detect fraud correctly and efficiently? - How to detect malicious customers in time? - How do you handle this in your daily operational business? Reduce your loss ratio by increasing the chances of detecting fraud and limit false positives to a minimum. Use automated fraud detection during the claims process to make an accurate and objective estimation of the risks related to a claim. It improves straight through processing (STP), and claims that need further attention will be recognized directly. ☆ Become and stay compliant ☆ Compliance concerns all insurance processes. Become and stay compliant with the latest legislation and regulations. Knowing and screening your customers will prevent reputational damage and avoids high penalties. Gain insight into Ultimate Beneficial Owners (UBOs). This will enhance the quality of your underwriting process. Furthermore, administrative burdens will be reduced to a minimum. FRISS is recognized by Gartner in 2014 as the European market leader and striving to become the global leader.

Kimble Applications

Acquisition in 2021
Kimble Applications Limited specializes in providing professional services automation solutions tailored for IT and management consultancies, accountancy and law firms, and communication agencies worldwide. Founded in 2010 and based in London, the company offers its flagship product, Kimble, which is a software as a service platform designed to enhance business processes, improve cost efficiency, and support growth. Kimble encompasses various features including opportunity management, project management, time and expense tracking, and financial reporting, enabling organizations to optimize resource utilization and profitability. The platform is particularly beneficial for global leaders in consulting and technology, as it integrates seamlessly with customer relationship management systems to facilitate better decision-making and project tracking. By promoting collaboration and efficiency among teams, Kimble ensures that vital information is readily accessible, allowing project managers and resource managers to make timely decisions and maintain project momentum.

MyComplianceOffice

Debt Financing in 2021
MyComplianceOffice offers a software platform that automates compliance and risk program activities, helping organizations manage their compliance needs effectively. The solution is designed to reduce the risk of misconduct by providing a unified approach to identify and mitigate potential conflicts arising from the actions of employees, third parties, and the organization itself. By streamlining compliance processes, MyComplianceOffice enables compliance professionals to lower operational costs while enhancing risk management efforts, ultimately fostering a strong culture of compliance within organizations.

Ontraport

Debt Financing in 2020
Ontraport, Inc. is a marketing automation and customer relationship management platform tailored for entrepreneurs, solopreneurs, and small businesses. Founded in 2006 and based in Santa Barbara, California, Ontraport provides a comprehensive suite of tools that facilitate business automation, campaign management, e-commerce, email marketing, landing page creation, and sales force automation. The platform also includes features for tracking marketing efforts, managing membership sites, and overseeing referral programs. With capabilities for email, SMS, and postcard communication, Ontraport aims to streamline business processes and support growth by offering an integrated solution for selling, marketing, and managing online enterprises.

Cendyn

Private Equity Round in 2019
Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement, group sales, and event management. With offices in Boca Raton, Atlanta, Boston, San Diego, Toronto, Whistler, London and Singapore, Cendyn proudly serves more than 30,000 clients in 143 countries with enterprise spend levels in excess of $1 billion. For more information on Cendyn, visit www.cendyn.com.

Peppermint Technology

Corporate Round in 2019
Peppermint Technology is the leading provider of the Legal Service Platform. The Platform is a new generation end-to-end business platform for legal providers built on Microsoft Dynamics CRM 2011 that comprises: Applications, Collaboration, Content, and Transactions. The Platform brings together, in one system, all the applications and data a legal provider requires to operate their business and uniquely places the client record at the centre. This enables the firm to deliver a highly personalised, instant and consistent experience for clients across all channels, anytime and anywhere. By embracing the technology the client experience is transformed into an “Amazon like” service, offering proactive and predictive services.

SugarCRM

Private Equity Round in 2018
SugarCRM Inc. provides customer relationship management (CRM) solutions tailored for both small businesses and large enterprises across various sectors, including manufacturing, financial services, and insurance. Founded in 2004 and headquartered in Cupertino, California, the company has additional offices in major cities such as New York, London, and Sydney, and operates in numerous countries across Europe and Latin America. SugarCRM's platform is designed to enhance customer interactions by offering a suite of applications that facilitate sales, marketing, and customer support. With over 1.5 million users in 120 countries, the company emphasizes an individualized and intuitive user experience that combines simplicity and mobility with effective business process management. This approach allows organizations to optimize their customer engagement and decision-making capabilities.

Acumatica

Series C in 2018
Acumatica, Inc. specializes in cloud-based business management software designed for small and mid-size enterprises. The company offers a comprehensive suite of integrated applications, including Financial Management, Distribution Management, Project Accounting, and Customer Management, all built on a robust cloud platform. These solutions enable businesses to manage financial operations, inventory, customer relationships, and project costs effectively. Acumatica also provides a development platform that facilitates customization and integration for developers and software companies, along with specific editions for manufacturing and other sectors. Founded in 2007 and headquartered in Bellevue, Washington, Acumatica serves multiple industries, including wholesale distribution, professional services, and e-commerce, and distributes its products through a network of resellers.

Kimble Applications

Private Equity Round in 2018
Kimble Applications Limited specializes in providing professional services automation solutions tailored for IT and management consultancies, accountancy and law firms, and communication agencies worldwide. Founded in 2010 and based in London, the company offers its flagship product, Kimble, which is a software as a service platform designed to enhance business processes, improve cost efficiency, and support growth. Kimble encompasses various features including opportunity management, project management, time and expense tracking, and financial reporting, enabling organizations to optimize resource utilization and profitability. The platform is particularly beneficial for global leaders in consulting and technology, as it integrates seamlessly with customer relationship management systems to facilitate better decision-making and project tracking. By promoting collaboration and efficiency among teams, Kimble ensures that vital information is readily accessible, allowing project managers and resource managers to make timely decisions and maintain project momentum.

Smart Communications

Acquisition in 2016
Smart Communications is a privately held company that specializes in cloud-enabled customer communications management services. It offers a platform designed to facilitate personalized, omnichannel interactions throughout the customer experience. The company focuses on managing communications for various sectors, including banking, insurance, government, retail, and telecommunications. By providing simple, out-of-the-box integrations with industry-specific solutions, Smart Communications enables businesses to implement Correspondence-as-a-Service (CaaS) and transition beyond conventional enterprise communication methods. Its modern architecture and cloud capabilities allow clients to enhance their customer engagement and streamline communication processes effectively.

ClickDimensions

Private Equity Round in 2016
ClickDimensions LLC specializes in marketing automation solutions tailored for integration with the Microsoft Dynamics customer relationship management (CRM) platform. Founded in 2010 and headquartered in Atlanta, Georgia, the company provides a comprehensive suite of services, including email marketing, web tracking, lead scoring, nurture marketing, social discovery, campaign tracking, form capture, and surveys. ClickDimensions is recognized as the highest-rated marketing solution on Microsoft's Dynamics Marketplace and holds a Gold Microsoft Partner designation. The platform enables organizations to identify potential customers, assess their interest levels, and take appropriate marketing actions. Additionally, ClickDimensions offers support through marketing success managers, technical assistance, and training resources. The company operates additional offices in Fargo, North Dakota; Greenville, South Carolina; Tel Aviv, Israel; and The Hague, the Netherlands, and is backed by Canal Partners, a private equity firm.

Cendyn

Private Equity Round in 2016
Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement, group sales, and event management. With offices in Boca Raton, Atlanta, Boston, San Diego, Toronto, Whistler, London and Singapore, Cendyn proudly serves more than 30,000 clients in 143 countries with enterprise spend levels in excess of $1 billion. For more information on Cendyn, visit www.cendyn.com.

Smart Communications

Venture Round in 2016
Smart Communications is a privately held company that specializes in cloud-enabled customer communications management services. It offers a platform designed to facilitate personalized, omnichannel interactions throughout the customer experience. The company focuses on managing communications for various sectors, including banking, insurance, government, retail, and telecommunications. By providing simple, out-of-the-box integrations with industry-specific solutions, Smart Communications enables businesses to implement Correspondence-as-a-Service (CaaS) and transition beyond conventional enterprise communication methods. Its modern architecture and cloud capabilities allow clients to enhance their customer engagement and streamline communication processes effectively.

Kerridge Commercial Systems

Private Equity Round in 2015
Kerridge Commercial Systems Limited is a specialist software and services provider focused on delivering integrated trading and business management solutions for the distributive trade sector, which includes wholesalers, distributors, and retailers. Established in 1976 and headquartered in Hungerford, United Kingdom, the company offers the K8 business management system, which encompasses various modules such as sales order processing, stock control, finance accounting, and customer relationship management. In addition to K8, Kerridge provides a suite of solutions including enterprise resource planning software, business forecasting tools, and warehouse management systems. The company serves a diverse range of industries, including automotive, construction, pharmaceuticals, and textiles, and supports over 700 customers across more than 5,000 locations worldwide. With a strong emphasis on research and development, Kerridge aims to provide innovative solutions tailored to the needs of its clients, enhancing their operational efficiency and competitiveness in the market.

PrismHR

Private Equity Round in 2014
PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class payroll, benefits and HR to small and medium sized businesses. PrismHR software is used by more than 88,000 organizations and 2.2 million worksite employees, processing greater than $80 billion in payroll each year. For more information, visit www.prismhr.com.
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