Solda.AI
Seed Round in 2025
Fully automated sales departments for B2C‑companies
Mihup
Venture Round in 2024
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
Solda.AI
Seed Round in 2024
Fully automated sales departments for B2C‑companies
Provus is a software-as-a-service (SaaS) platform that specializes in automating Configure Price Quote (CPQ) processes, designed specifically for enterprise customers. Utilizing advanced AI-powered technology, Provus enhances operational efficiency by accelerating turnaround times, increasing deal sizes, and improving win probabilities. The platform not only helps businesses achieve better gross margins but also assists in mitigating compliance risks. As an approved partner on the Salesforce AppExchange, Provus integrates seamlessly with the Salesforce ecosystem, further solidifying its commitment to delivering innovative solutions for its clients.
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
Scratchpad
Series B in 2022
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
Pismo is a technology company that offers a comprehensive processing platform for banking, payments, and financial market infrastructure. Its cloud-based solution is designed to positively impact lives globally by providing a range of features such as customer relationship management, billing, acquiring network management, client acquisition, and credit analysis. The company's data centers enable build-to-order services, enhancing customization and personalization options for enterprise, cloud computing, and service provider clients. Pismo's patented architecture and scalable design contribute to a low cost of ownership and rapid speed to market, helping clients optimize their financial offerings effectively.
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
Gem is a comprehensive recruiting platform that integrates seamlessly with LinkedIn, Gmail, Outlook, and applicant tracking systems, designed to enhance the efficiency of talent acquisition teams. It allows recruiters to compile targeted lists, find email addresses, and automate follow-up communications, significantly improving response rates and saving time. The platform provides visibility into the entire hiring funnel by automatically tracking each touchpoint and offering insights into potential biases related to gender, race, and ethnicity throughout the interview process. This data-driven approach enables teams to collaborate effectively, ensuring that no candidate is contacted multiple times. Additionally, managers gain insights into their team's recruiting pipeline, with all interactions and activities synchronized for optimal data integrity.
Folk is a comprehensive customer relationship management (CRM) platform that centralizes critical organizational relationships and adapts to various workflows. Its software offers advanced contact management capabilities, allowing users to track interaction history across multiple channels and collaborate effectively within teams. By integrating essential tools into a single hub, Folk enables clients to efficiently manage sales pipelines, recruiting processes, and deal flow, while facilitating prospection management. This next-generation CRM is designed to streamline operations and enhance networking opportunities for organizations.
Scratchpad
Series A in 2021
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
MindTickle
Series D in 2020
MindTickle is a global, privately-held company that specializes in providing a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. Headquartered in San Francisco, California, and Pune, India, MindTickle's platform is utilized by sales teams across various industries to bridge knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. The company's solution incorporates on-demand online training, bite-sized mobile updates, gamification, and role-play, enabling enterprises to track onboarding progress and certify readiness. By leveraging MindTickle, organizations can improve sales performance, achieve larger deal sizes, increase win rates, and shorten sales cycles, ultimately driving growth and maximizing business impact.
Scratchpad
Seed Round in 2020
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
BestDoc
Seed Round in 2020
BestDoc is an Intelligent Patient Relationship Management (PRM) system tailored for hospitals and healthcare providers in India. The company develops a comprehensive suite of products aimed at enhancing the patient experience by connecting patients with doctors. Its offerings include tools for scheduling appointments, sending follow-up reminders, managing queues, and facilitating online payments. Additionally, BestDoc provides a directory of doctors, clinics, and hospitals, thereby streamlining the patient journey before, during, and after hospital visits. This automation helps improve operational efficiency for healthcare providers while enhancing patient satisfaction.
Gem is a comprehensive recruiting platform that integrates seamlessly with LinkedIn, Gmail, Outlook, and applicant tracking systems, designed to enhance the efficiency of talent acquisition teams. It allows recruiters to compile targeted lists, find email addresses, and automate follow-up communications, significantly improving response rates and saving time. The platform provides visibility into the entire hiring funnel by automatically tracking each touchpoint and offering insights into potential biases related to gender, race, and ethnicity throughout the interview process. This data-driven approach enables teams to collaborate effectively, ensuring that no candidate is contacted multiple times. Additionally, managers gain insights into their team's recruiting pipeline, with all interactions and activities synchronized for optimal data integrity.
Freshworks
Series H in 2019
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Appsmith
Seed Round in 2019
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
MindTickle
Series C in 2019
MindTickle is a global, privately-held company that specializes in providing a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. Headquartered in San Francisco, California, and Pune, India, MindTickle's platform is utilized by sales teams across various industries to bridge knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. The company's solution incorporates on-demand online training, bite-sized mobile updates, gamification, and role-play, enabling enterprises to track onboarding progress and certify readiness. By leveraging MindTickle, organizations can improve sales performance, achieve larger deal sizes, increase win rates, and shorten sales cycles, ultimately driving growth and maximizing business impact.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
Gem is a comprehensive recruiting platform that integrates seamlessly with LinkedIn, Gmail, Outlook, and applicant tracking systems, designed to enhance the efficiency of talent acquisition teams. It allows recruiters to compile targeted lists, find email addresses, and automate follow-up communications, significantly improving response rates and saving time. The platform provides visibility into the entire hiring funnel by automatically tracking each touchpoint and offering insights into potential biases related to gender, race, and ethnicity throughout the interview process. This data-driven approach enables teams to collaborate effectively, ensuring that no candidate is contacted multiple times. Additionally, managers gain insights into their team's recruiting pipeline, with all interactions and activities synchronized for optimal data integrity.
Freshworks
Series G in 2018
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Tact.ai, established in 2011 and based in Redwood City, California, specializes in a conversational AI platform designed for enterprise sales teams. The platform, Tact.ai, automates administrative tasks through AI Sales Assistance, which uses chat and voice, and facilitates collaboration with Intelligent Workspace, creating deal rooms controlled by sellers. Tact.ai serves a diverse range of industries, including technology, sales, and Fortune 500 companies, across the United States, Europe, and India.
MindTickle
Series B in 2017
MindTickle is a global, privately-held company that specializes in providing a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. Headquartered in San Francisco, California, and Pune, India, MindTickle's platform is utilized by sales teams across various industries to bridge knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. The company's solution incorporates on-demand online training, bite-sized mobile updates, gamification, and role-play, enabling enterprises to track onboarding progress and certify readiness. By leveraging MindTickle, organizations can improve sales performance, achieve larger deal sizes, increase win rates, and shorten sales cycles, ultimately driving growth and maximizing business impact.
Gem is a comprehensive recruiting platform that integrates seamlessly with LinkedIn, Gmail, Outlook, and applicant tracking systems, designed to enhance the efficiency of talent acquisition teams. It allows recruiters to compile targeted lists, find email addresses, and automate follow-up communications, significantly improving response rates and saving time. The platform provides visibility into the entire hiring funnel by automatically tracking each touchpoint and offering insights into potential biases related to gender, race, and ethnicity throughout the interview process. This data-driven approach enables teams to collaborate effectively, ensuring that no candidate is contacted multiple times. Additionally, managers gain insights into their team's recruiting pipeline, with all interactions and activities synchronized for optimal data integrity.
Jifflenow
Venture Round in 2017
Jifflenow is a Meeting Automation Platform that enhances sales cycles by facilitating more strategic meetings at various events and settings, such as briefing centers and roadshows. The platform automates the scheduling, management, and analysis of these meetings, thereby enabling enterprises to accelerate business growth. Jifflenow features robust capabilities for tracking meetings, sending alerts, updating information, and viewing detailed meeting data. It is designed for integration with leading sales and marketing software, ensuring compliance with security and GDPR standards. Jifflenow has established itself as a trusted solution, serving hundreds of enterprise customers, including a significant number of Fortune 1000 companies.
Tact.ai, established in 2011 and based in Redwood City, California, specializes in a conversational AI platform designed for enterprise sales teams. The platform, Tact.ai, automates administrative tasks through AI Sales Assistance, which uses chat and voice, and facilitates collaboration with Intelligent Workspace, creating deal rooms controlled by sellers. Tact.ai serves a diverse range of industries, including technology, sales, and Fortune 500 companies, across the United States, Europe, and India.
Freshworks
Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Mihup
Venture Round in 2016
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.
Qubit Digital Limited specializes in software solutions that collect and process extensive data sets to enhance online customer experiences. The company develops and licenses technology for web data processing, offering a variety of services including tag management, marketing attribution, customer intelligence, and web personalization. Key offerings include OpenTag, an open-source tag management solution that improves website efficiency, and Qubit Pro, a personalization platform that leverages customer data to influence user behavior. Its customer analytics solutions encompass behavioral attribution and usability labs, while automation tools facilitate web testing and personalized experiences. Qubit serves various sectors, including e-commerce, publishing, and lead generation, with a focus on helping businesses understand and influence customer behavior to drive revenue and improve marketing efficiency. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities across the United States and Europe.
MindTickle
Series A in 2015
MindTickle is a global, privately-held company that specializes in providing a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. Headquartered in San Francisco, California, and Pune, India, MindTickle's platform is utilized by sales teams across various industries to bridge knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. The company's solution incorporates on-demand online training, bite-sized mobile updates, gamification, and role-play, enabling enterprises to track onboarding progress and certify readiness. By leveraging MindTickle, organizations can improve sales performance, achieve larger deal sizes, increase win rates, and shorten sales cycles, ultimately driving growth and maximizing business impact.
Lightspeed Commerce
Series C in 2015
Lightspeed POS offers an omnichannel commerce-enabling software platform designed to assist entrepreneurs in managing their businesses effectively. Catering to both the retail and restaurant sectors, the platform provides tools for inventory management, sales processing, customer relationship management, and advanced reporting, all from a centralized system. Over 36,000 businesses utilize Lightspeed’s solutions, processing more than $13 billion in annual transactions. The company’s offerings include Lightspeed Retail for retailers and Lightspeed eCom for e-commerce, allowing businesses to create a seamless shopping experience whether customers are shopping in-store or online. Lightspeed aims to empower entrepreneurs by simplifying day-to-day operations and enhancing customer engagement, thereby fostering growth within their local communities. The platform is available in several countries, including the United States, Canada, the United Kingdom, and Australia, with a significant portion of its revenue derived from the U.S. market.
Jifflenow
Venture Round in 2015
Jifflenow is a Meeting Automation Platform that enhances sales cycles by facilitating more strategic meetings at various events and settings, such as briefing centers and roadshows. The platform automates the scheduling, management, and analysis of these meetings, thereby enabling enterprises to accelerate business growth. Jifflenow features robust capabilities for tracking meetings, sending alerts, updating information, and viewing detailed meeting data. It is designed for integration with leading sales and marketing software, ensuring compliance with security and GDPR standards. Jifflenow has established itself as a trusted solution, serving hundreds of enterprise customers, including a significant number of Fortune 1000 companies.
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries, founded in 2010 and headquartered in Bellevue, Washington. The company offers an all-in-one platform that supports both large chains and small to medium-sized businesses, enabling them to effectively manage operations and enhance performance. Its software includes features such as online appointment bookings, point-of-sale systems, customer relationship management, employee management, and inventory management. Additionally, Zenoti incorporates advanced technologies like artificial intelligence and predictive analytics to streamline reporting and marketing efforts. By facilitating omnichannel booking and contactless payments, Zenoti helps businesses reduce wait times and improve customer satisfaction, ultimately fostering growth and retention.
ANSR is a leading provider of consulting services focused on establishing and operating Global Capability Centers (GCCs) for multinational corporations. The company specializes in developing technology and innovation capabilities in regions such as India and Eastern Europe. ANSR offers comprehensive end-to-end solutions for businesses looking to set up captive service centers. Its platform facilitates the creation of fully integrated, in-house centers by providing enterprise-ready services in talent acquisition, workspace management, human resources, operations, and payroll. By utilizing a proprietary as-a-service model, ANSR helps clients mitigate risks associated with building globally distributed teams while eliminating the need for substantial upfront investments.
Freshworks
Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
MindTickle
Seed Round in 2014
MindTickle is a global, privately-held company that specializes in providing a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. Headquartered in San Francisco, California, and Pune, India, MindTickle's platform is utilized by sales teams across various industries to bridge knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. The company's solution incorporates on-demand online training, bite-sized mobile updates, gamification, and role-play, enabling enterprises to track onboarding progress and certify readiness. By leveraging MindTickle, organizations can improve sales performance, achieve larger deal sizes, increase win rates, and shorten sales cycles, ultimately driving growth and maximizing business impact.
Qubit Digital Limited specializes in software solutions that collect and process extensive data sets to enhance online customer experiences. The company develops and licenses technology for web data processing, offering a variety of services including tag management, marketing attribution, customer intelligence, and web personalization. Key offerings include OpenTag, an open-source tag management solution that improves website efficiency, and Qubit Pro, a personalization platform that leverages customer data to influence user behavior. Its customer analytics solutions encompass behavioral attribution and usability labs, while automation tools facilitate web testing and personalized experiences. Qubit serves various sectors, including e-commerce, publishing, and lead generation, with a focus on helping businesses understand and influence customer behavior to drive revenue and improve marketing efficiency. Founded in 2010 and headquartered in London, Qubit has expanded its presence with offices in major cities across the United States and Europe.
Lightspeed Commerce
Series B in 2014
Lightspeed POS offers an omnichannel commerce-enabling software platform designed to assist entrepreneurs in managing their businesses effectively. Catering to both the retail and restaurant sectors, the platform provides tools for inventory management, sales processing, customer relationship management, and advanced reporting, all from a centralized system. Over 36,000 businesses utilize Lightspeed’s solutions, processing more than $13 billion in annual transactions. The company’s offerings include Lightspeed Retail for retailers and Lightspeed eCom for e-commerce, allowing businesses to create a seamless shopping experience whether customers are shopping in-store or online. Lightspeed aims to empower entrepreneurs by simplifying day-to-day operations and enhancing customer engagement, thereby fostering growth within their local communities. The platform is available in several countries, including the United States, Canada, the United Kingdom, and Australia, with a significant portion of its revenue derived from the U.S. market.
Freshworks
Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Krux Digital Inc. develops a cloud-based data management platform designed for marketers, media companies, publishers, and agencies on a global scale. The platform consolidates consumer data from various sources and devices, analyzes individual preferences, and activates this data in real time across multiple channels, including desktop, mobile, social, and video. Founded in 2010 and headquartered in San Francisco, Krux operates additional offices in major cities worldwide. The company provides a comprehensive range of services, including audience data management, identity management, and cross-channel frequency management. With its platform, Krux enables businesses to deliver tailored content, advertising, and shopping experiences, making it easier to engage audiences effectively. As of November 2016, Krux operates as a subsidiary of Salesforce.com.
Tact.ai, established in 2011 and based in Redwood City, California, specializes in a conversational AI platform designed for enterprise sales teams. The platform, Tact.ai, automates administrative tasks through AI Sales Assistance, which uses chat and voice, and facilitates collaboration with Intelligent Workspace, creating deal rooms controlled by sellers. Tact.ai serves a diverse range of industries, including technology, sales, and Fortune 500 companies, across the United States, Europe, and India.
Freshworks
Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Nomi is an omni-channel marketing platform designed to enhance customer engagement for retailers. By analyzing and optimizing the return on investment from offline marketing and store operations, Nomi quantifies the effectiveness of marketing campaigns in driving foot traffic and assesses customer lifetime value. The platform helps retailers evaluate how well stores convert visitors into buyers, identify underperforming staff, and measure the impact of training and management investments on customer behavior. Nomi offers a comprehensive view of the customer conversion funnel, enabling retailers to predict store performance and diagnose operational issues proactively. Founded in September 2012 by Marc Ferrentino, Corey Capasso, Wesley Barrow, Peter Quintas, and Robert Balousek, the company is headquartered in New York, United States.
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.
Jifflenow
Venture Round in 2012
Jifflenow is a Meeting Automation Platform that enhances sales cycles by facilitating more strategic meetings at various events and settings, such as briefing centers and roadshows. The platform automates the scheduling, management, and analysis of these meetings, thereby enabling enterprises to accelerate business growth. Jifflenow features robust capabilities for tracking meetings, sending alerts, updating information, and viewing detailed meeting data. It is designed for integration with leading sales and marketing software, ensuring compliance with security and GDPR standards. Jifflenow has established itself as a trusted solution, serving hundreds of enterprise customers, including a significant number of Fortune 1000 companies.
Lightspeed Commerce
Series A in 2012
Lightspeed POS offers an omnichannel commerce-enabling software platform designed to assist entrepreneurs in managing their businesses effectively. Catering to both the retail and restaurant sectors, the platform provides tools for inventory management, sales processing, customer relationship management, and advanced reporting, all from a centralized system. Over 36,000 businesses utilize Lightspeed’s solutions, processing more than $13 billion in annual transactions. The company’s offerings include Lightspeed Retail for retailers and Lightspeed eCom for e-commerce, allowing businesses to create a seamless shopping experience whether customers are shopping in-store or online. Lightspeed aims to empower entrepreneurs by simplifying day-to-day operations and enhancing customer engagement, thereby fostering growth within their local communities. The platform is available in several countries, including the United States, Canada, the United Kingdom, and Australia, with a significant portion of its revenue derived from the U.S. market.
Freshworks
Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Krux Digital Inc. develops a cloud-based data management platform designed for marketers, media companies, publishers, and agencies on a global scale. The platform consolidates consumer data from various sources and devices, analyzes individual preferences, and activates this data in real time across multiple channels, including desktop, mobile, social, and video. Founded in 2010 and headquartered in San Francisco, Krux operates additional offices in major cities worldwide. The company provides a comprehensive range of services, including audience data management, identity management, and cross-channel frequency management. With its platform, Krux enables businesses to deliver tailored content, advertising, and shopping experiences, making it easier to engage audiences effectively. As of November 2016, Krux operates as a subsidiary of Salesforce.com.
Dealer.com
Venture Round in 2011
Dealer.com, a Dealertrack Technologies Solution (NASDAQ: TRAK), provides an integrated platform of Inventory, Advertising, Website and CRM products which allow OEMs, dealer groups, retailers and agencies to leverage advanced digital technology and data to better engage and connect with their customers. Based in Burlington, Vermont, Dealer.com, representing the Digital Marketing Solutions group within Dealertrack, practices a deep commitment to its culture of innovation, with a focus on health and wellness, making it one of the most desirable places to work, and a valuable partner for automotive retailers. About Us Great companies start with an idea and an inspiration. Our idea was to make the car buying process better, faster and simpler. And our inspiration was technology. In 1997 that spark led Mark Bonfigli, Rick Gibbs, Mike Lane, Jamie LaScolea and Ryan Dunn to found Dealer.com and begin redefining the expectations of the auto industry. By bringing a full suite of digital marketing tools to OEMs and dealers, coupled with direct consultation to make those tools work harder for customers, we helped to change the digital face of the industry. But we didn’t just focus on the world outside – we looked inward, to see how we could create a work environment that was unlike any other – where the desire to be creative, innovative, healthy, expressive and fun were nurtured and appreciated at a whole new level. It was the collective fostering of these missions that made Dealer.com what it is today: an 850-person strong company with bi-coastal offices serving 40 percent of the auto industry’s marketing needs; all made possible through a culture rich in openness, wellness, development, community engagement, and individuality.
Atlassian
Secondary Market in 2010
Atlassian, founded in 2002 and headquartered in Sydney, Australia, is a software company that specializes in providing tools to help teams collaborate and manage their work more efficiently. Its primary products include JIRA, a workflow management system; Confluence, a content collaboration platform; and Trello, a project management tool. Additionally, Atlassian offers Bitbucket for code management, Jira Service Desk for service management, and Opsgenie for incident management. These tools cater to various teams, from software developers to IT and HR professionals. Atlassian operates through four revenue segments: subscriptions, maintenance, perpetual licenses, and other services.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. The software suite includes features such as call routing, monitoring, recording, and integration with CRM, WFM, and IVR systems. Transera serves a diverse range of industries, including e-tail, retail, consumer finance, and technology, helping them enhance customer care and reduce operational costs. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. The software suite includes features such as call routing, monitoring, recording, and integration with CRM, WFM, and IVR systems. Transera serves a diverse range of industries, including e-tail, retail, consumer finance, and technology, helping them enhance customer care and reduce operational costs. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Zimbra is a developer of open-source email and collaboration software, catering to service providers, enterprises, and government organizations. Founded in 2003 and headquartered in Frisco, Texas, with additional offices in San Mateo, London, Tokyo, Singapore, and Pune, Zimbra offers solutions designed to enhance communication and data management. Its flagship product, Zimbra Collaboration Server, addresses the challenges posed by outdated communication infrastructures, providing integrated email, calendar, and collaboration capabilities. Additionally, Zimbra Desktop allows users to consolidate information from various accounts, including Zimbra, Yahoo Mail, Gmail, and Hotmail. By focusing on secure and private data management, Zimbra helps organizations effectively organize and control their communications and information.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. The software suite includes features such as call routing, monitoring, recording, and integration with CRM, WFM, and IVR systems. Transera serves a diverse range of industries, including e-tail, retail, consumer finance, and technology, helping them enhance customer care and reduce operational costs. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. The software suite includes features such as call routing, monitoring, recording, and integration with CRM, WFM, and IVR systems. Transera serves a diverse range of industries, including e-tail, retail, consumer finance, and technology, helping them enhance customer care and reduce operational costs. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
QUIXI operates as a personal bandwidth company, focusing on enhancing the bandwidth levels of its subscribers. Additionally, it has developed a Customer Relationship Management (CRM) platform that simplifies the management of customer data. This platform features a user-friendly phone-based service and includes live sales support representatives who assist in capturing, updating, and retrieving CRM information. The data collected is seamlessly integrated into clients' existing CRM systems, helping businesses to optimize their CRM investments and improve overall value.
Zoca operates as an AI powered marketing team. Zoca uses AI to convert leads and turn them into loyal customers.