Alumni Ventures Group

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Clarity Pediatrics is a healthcare company focused on transforming pediatric chronic care, specifically for children diagnosed with ADHD. With nearly 10% of American children affected by this condition, the company aims to alleviate the challenges parents face in accessing appropriate care. Clarity Pediatrics has developed a virtual pediatric ADHD clinic that leverages a tech-enabled clinical model, offering features such as video conferencing, secure messaging, and electronic health records. This innovative approach is designed to deliver high-quality, evidence-based care to families, regardless of their location or insurance status. Through its platform, Clarity Pediatrics strives to achieve exceptional health outcomes that can significantly improve the developmental trajectory of affected children.

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Credal.ai provides an enterprise AI platform that enables secure adoption and governance of AI by offering APIs, a secure chat UI, and a Slack bot with data pre-integrated and automatic enforcement of access policies, data masking, and acceptable use policies. The platform supports popular models such as GPT-4 32k and Claude, allowing enterprises to control usage with audit logging and robust data security. In addition, Credal.ai develops an AI-based assistant that helps managers draft personalized memos for stakeholders by syncing with productivity tools to infer changes in key documents, task trackers, and data, and by generating explanations for internal teams. This combination supports secure data handling, responsible decision-making, and seamless integration with existing workflows.

iiNDY is the leading Conversational Marketing and Commerce platform. We use AI to create custom conversational experiences that engage, reward and convert customers within the messaging apps that your customers love. Unlike traditional email, sms and social media marketing tools, iiNDY is designed from the ground up to power conversational marketing and commerce. Enabling marketers from leading consumer Brands to shift from one-way broadcasting/yelling at customers, to deeply engaging them in conversational experiences on their customers' terms. We're backed by Outlier Ventures and Farfetch, and former leaders from PayPal, Nike, YouTube, Depop, Niatnic, Epic Games, and more.

Credal.ai provides an enterprise AI platform that enables secure adoption and governance of AI by offering APIs, a secure chat UI, and a Slack bot with data pre-integrated and automatic enforcement of access policies, data masking, and acceptable use policies. The platform supports popular models such as GPT-4 32k and Claude, allowing enterprises to control usage with audit logging and robust data security. In addition, Credal.ai develops an AI-based assistant that helps managers draft personalized memos for stakeholders by syncing with productivity tools to infer changes in key documents, task trackers, and data, and by generating explanations for internal teams. This combination supports secure data handling, responsible decision-making, and seamless integration with existing workflows.

Jolt AI develops an online artificial intelligence-powered code generation and chat tool tailored for medium to large-scale production codebases. Its platform enhances system uptime and reliability by creating custom metrics with a single line of code, facilitating real-time analytics dashboard monitoring.

Arrows streamlines customer onboarding by providing personalized plans, automated email reminders, and task assignments. It fosters collaboration among teams and customers, ensuring everyone stays aligned throughout the process.

ChangeEngine develops data-to-communication software that automates internal communications across teams by integrating existing systems and handling time-consuming tasks. The platform personalizes, sequences, and measures internal messages at scale, helping organizations streamline workflows and drive actions among managers and employees. It focuses on elevating people leaders, enabling them to design and sustain employee experience programs that span distributed and hybrid work environments, and to demonstrate impact to leadership to secure internal budget for experimentation and innovation.

iiNDY is the leading Conversational Marketing and Commerce platform. We use AI to create custom conversational experiences that engage, reward and convert customers within the messaging apps that your customers love. Unlike traditional email, sms and social media marketing tools, iiNDY is designed from the ground up to power conversational marketing and commerce. Enabling marketers from leading consumer Brands to shift from one-way broadcasting/yelling at customers, to deeply engaging them in conversational experiences on their customers' terms. We're backed by Outlier Ventures and Farfetch, and former leaders from PayPal, Nike, YouTube, Depop, Niatnic, Epic Games, and more.

Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.

EvaBot Inc. operates an artificial intelligence platform designed to facilitate the sending of personalized corporate gifts tailored to the unique interests of recipients. The company serves a diverse clientele, including executives, real estate agents, event organizers, customer retention teams, recruiters, consultants, and agencies, enabling them to create memorable gifting experiences that maintain an element of surprise. By integrating with communication tools such as email and Slack, EvaBot automates the gifting process, matching recipients with curated products from various vendors based on their preferences. Founded in 2015 and originally named Vizzi Inc., the company rebranded to EvaBot Inc. in August 2017 and is headquartered in Fremont, California, with an additional office in Calgary, Canada.

Happied is an online platform designed to enhance team engagement and client interaction, focusing on the importance of happiness in the workplace. Recognizing that a significant portion of employees are disengaged, Happied provides a suite of digital tools that facilitate both virtual and in-person team activities. Its Mingle tool allows HR leaders to easily organize engaging virtual team breaks through integration with messaging platforms. Additionally, Happied streamlines the planning of team retreats and offsite events, helping organizations save time and resources while fostering connection among remote and distributed teams. By offering mobile applications for booking gift kits and personalized experiences, Happied enables teams to share enjoyable moments regardless of their locations, ultimately aiming to boost productivity and employee satisfaction.

Aklivity develops an event-native API infrastructure that connects applications and services to streaming data. The company offers a multi-protocol edge proxy and an open source API gateway that expose event streams through unified external interfaces, enabling seamless interaction across web apps, IoT clients, and microservices. By supporting multiple network and messaging protocols, including Kafka, the platform lets non-Kafka applications publish and subscribe to Kafka topics without intermediary brokers or Kafka Connect, simplifying real-time data access. This approach aims to streamline real-time data integration, reduce complexity for developers, and improve operational efficiency across technology-driven sectors.

Bach streamlines group travel coordination with its platform that enables users to discover, decide, and plan trips together. Key features include group chat, expense splitting, polling, and itinerary creation.

FourFront is a media startup developing an entertainment platform that blends real-life actors with artificial intelligence. Its key feature allows users to engage in personal conversations with virtual characters across various communication platforms, creating fictional influencers for interactive marketing experiences.

Serif is a digital community dedicated to connecting LGBTQ+ individuals through virtual experiences. The company has developed a social communication platform that facilitates real-time conversations and the sharing of personal experiences. By enabling users to engage in one-on-one interactions or small group discussions, Serif aims to reduce feelings of isolation within the LGBTQ+ community and foster meaningful connections among its members. The platform serves as a supportive space for individuals to meet new people and converse, promoting a sense of belonging and community.

Bach streamlines group travel coordination with its platform that enables users to discover, decide, and plan trips together. Key features include group chat, expense splitting, polling, and itinerary creation.

SoWork is a virtual coworking platform that enables organizations to support remote, distributed, and hybrid work models. It functions as a virtual office with video, audio, and chat, plus integrations and enterprise-grade security. The platform includes customizable maps and avatars to tailor the space for teams, helping members feel connected, energized, and innovative within a branded virtual office.

FourFront is a media startup developing an entertainment platform that blends real-life actors with artificial intelligence. Its key feature allows users to engage in personal conversations with virtual characters across various communication platforms, creating fictional influencers for interactive marketing experiences.

AllHere, Inc. is a Boston-based company that focuses on reducing chronic absenteeism in K-12 schools through its intervention management platform. The platform offers various tools, including referral management to analyze chronic absence data at multiple levels, intervention tracking applications for monitoring attendance interventions such as home visits and mentoring, and automated analytics reports to assess the effectiveness of intervention programs. Additionally, AllHere employs artificial intelligence and supervised machine learning to enhance its chatbot software, facilitating real-time, one-on-one communication between schools and families. This approach aims to create engaging experiences that support student recruitment, retention, and success by providing timely assistance and information to families.

Paloma is a direct message commerce platform that enables brands to sell through social media DMs and other messaging channels. As a full-suite commerce SaaS, it helps brands manage inventory, design consumer shopping experiences, and route customers directly to checkout while linking catalogs to checkout experiences. The platform supports messaging-driven shopping with data analytics, collecting millions of customer data points to generate actionable insights for growth. By enabling shopping in messaging channels, Paloma aims to increase conversion rates and create a scalable, reliable growth funnel for its clients.

Office Otter is a software company that provides a centralized task management platform designed to streamline communication and action items across channels. The platform integrates with Slack, email, text, and other messaging tools to centralize actions, turning conversations into tasks with one click. It offers features such as a priority dashboard, project organization templates, and performance reports to help users manage work from mobile or desktop. By turning everyday conversations into actionable to-dos, the solution aims to save time and boost productivity for busy professionals.

Holler is a conversational media company focused on creating and delivering content that makes peer-to-peer messages more engaging and effective. Powered by Suggestion AI Technology, Holler surfaces relevant content to users at the right moment to enhance communication. The company combines technologists, digital animators, and media veterans to support the creation and delivery of content across messaging platforms, handling large-scale messaging volumes. Holler Studios operates as a full-service animation production studio and creative agency that develops original animation and characters for brand campaigns and television advertising.

Conversa Health, Inc. is a company that specializes in patient relationship management solutions aimed at enhancing communication between patients and healthcare providers. Founded in 2013 and headquartered in Portland, Oregon, with additional offices in New York, Research Triangle Park, and San Francisco, Conversa offers a Virtual Care and Communication Platform designed to improve efficiency, patient engagement, and clinical outcomes. Its Digital Checkup platform automates personalized messaging based on comprehensive patient profiles developed from electronic health records, biometric devices, and self-reported data. The company serves a diverse clientele, including health systems, pharmaceutical companies, payers, and health tech firms, facilitating proactive communication and management of patients in various contexts, such as chronic care, oncology, and wellness. Conversa’s automated care platform effectively engages patients, triaging them to appropriate care settings when necessary, and has been adopted by notable organizations for its COVID-19 Virtual Care Programs, which include symptom checking, patient check-ins, and lab result delivery.

Relay is a software platform designed to assist small businesses in managing appointments, accepting payments, and booking customers efficiently with just one tap. The platform enhances the customer experience by providing easy messaging tools and essential business functionalities. Service professionals can use Relay to share their estimated time of arrival, record and send videos, update statuses, and request payments, reviews, and referrals—all through a single tap. By simplifying communication and improving overall customer interactions, Relay helps businesses grow, generate revenue, and increase customer lifetime value.

Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.

Conversa Health, Inc. is a company that specializes in patient relationship management solutions aimed at enhancing communication between patients and healthcare providers. Founded in 2013 and headquartered in Portland, Oregon, with additional offices in New York, Research Triangle Park, and San Francisco, Conversa offers a Virtual Care and Communication Platform designed to improve efficiency, patient engagement, and clinical outcomes. Its Digital Checkup platform automates personalized messaging based on comprehensive patient profiles developed from electronic health records, biometric devices, and self-reported data. The company serves a diverse clientele, including health systems, pharmaceutical companies, payers, and health tech firms, facilitating proactive communication and management of patients in various contexts, such as chronic care, oncology, and wellness. Conversa’s automated care platform effectively engages patients, triaging them to appropriate care settings when necessary, and has been adopted by notable organizations for its COVID-19 Virtual Care Programs, which include symptom checking, patient check-ins, and lab result delivery.

Conversa Health, Inc. is a company that specializes in patient relationship management solutions aimed at enhancing communication between patients and healthcare providers. Founded in 2013 and headquartered in Portland, Oregon, with additional offices in New York, Research Triangle Park, and San Francisco, Conversa offers a Virtual Care and Communication Platform designed to improve efficiency, patient engagement, and clinical outcomes. Its Digital Checkup platform automates personalized messaging based on comprehensive patient profiles developed from electronic health records, biometric devices, and self-reported data. The company serves a diverse clientele, including health systems, pharmaceutical companies, payers, and health tech firms, facilitating proactive communication and management of patients in various contexts, such as chronic care, oncology, and wellness. Conversa’s automated care platform effectively engages patients, triaging them to appropriate care settings when necessary, and has been adopted by notable organizations for its COVID-19 Virtual Care Programs, which include symptom checking, patient check-ins, and lab result delivery.

ChatLingual, Inc. offers a web-based instant messaging application that facilitates real-time translation of text, allowing users to communicate seamlessly across different languages. The platform features chat with subtitles, multilingual group chats, and offline messaging capabilities, catering to both business and personal users. By enabling effective communication, ChatLingual helps organizations streamline their support teams, enhance customer interactions, and improve overall efficiency. The company is headquartered in Germany and serves a diverse clientele, including Global Fortune 500 companies, which utilize the service to simplify staffing models, boost customer satisfaction, and accelerate market entry.

Honcho is the only AI-powered communications protection software that coaches and trains as employees type to help compliance and HR professionals build and maintain exceptional communications practices in their companies. Our communications-protection software helps reduce the risk of non-compliant communications. Detect when users are composing potentially problematic messages, have the ability to archive official communication channels, and support supervisory review of any issues that arise. Show employees, customers, and the world that you care about ensuring an ethical and compliant workplace. And, invest in your communications now to avoid costly litigation, regulatory fines, negative press, and a demoralized culture later.

EyeLevel.ai provides developer tools and an analytics-driven platform to build LLM-powered applications with high data accuracy, helping reduce hallucinations in production. The platform supports chatbot and digital assistant use cases across industries such as customer service, e-commerce, legal tech, health, travel, and education, and enables enterprise-grade retrieval-augmented generation from unstructured documents. It can operate in air-gapped, on-premises environments, allowing organizations to keep data internal while delivering contextual, interactive brand experiences through multiple channels. EyeLevel.ai helps brands connect with customers by delivering relevant messages and services through chat and digital assistants, aiming to replace invasive ads with contextual interactions.

Mammoth Media is a mobile media company focused on redefining entertainment for the mobile-first generation through innovative applications and engaging content. The company is known for its popular platforms, Yarn and Wishbone. Yarn delivers micro-stories in a text message format, boasting 60 million stories and 8 billion messages read, with users averaging 56 minutes of reading in their first week. Wishbone serves as a social networking app where users create and vote on polls, having generated 80 million cards and 18 billion votes to date. Both applications are consistently ranked among the Top 100 in the United States, reaching a significant portion of Generation Z and Millennials. Headquartered in Santa Monica, California, Mammoth Media combines original content production with user-generated contributions, enhancing engagement and providing valuable insights to content owners and advertisers.

Founded in 2013, Xaptum specializes in IoT security and messaging platforms. Its core offering is a multi-tenant network-as-a-service solution that enables enterprises to securely scale and manage IoT deployments. The platform simplifies IoT device authentication, authorization, auto-configuration, and data exchange over a single TCP connection.

TOP Network is a decentralized open communication network that delivers cloud communication services on the blockchain. It provides secure, low-cost messaging, voice and video calls, virtual private network, content delivery network, and IoT data sharing, all powered by a high-performance public blockchain designed to support real-world business at scale. The platform employs a multi-layer architecture and PBFT-DPoS-style consensus to enable several hundred thousand transactions per second. Originating from the underlying network layer of popular communications apps Dingtone, CoverMe and SkyVPN, TOP Network leverages a user base drawn from those apps to drive activity within its ecosystem. Founded in 2017 by Steve Wei and colleagues, TOP Network aims to build public blockchain infrastructure for all decentralized applications.

Conversica is a company based in Foster City, California, specializing in artificial intelligence-driven lead engagement software. Its flagship product, the Conversica AI Sales Assistant, automates routine business conversations to augment the workforce by engaging prospects through natural, multi-channel, two-way conversations. This software contacts, engages, qualifies, and follows up with leads until they convert into opportunities or opt out. The solution is designed to personalize interactions at scale, supporting multiple languages and communication channels. Conversica serves various industries, including automotive, education, finance, insurance, real estate, and technology, helping businesses secure customers more efficiently.

Conversica is a company based in Foster City, California, specializing in artificial intelligence-driven lead engagement software. Its flagship product, the Conversica AI Sales Assistant, automates routine business conversations to augment the workforce by engaging prospects through natural, multi-channel, two-way conversations. This software contacts, engages, qualifies, and follows up with leads until they convert into opportunities or opt out. The solution is designed to personalize interactions at scale, supporting multiple languages and communication channels. Conversica serves various industries, including automotive, education, finance, insurance, real estate, and technology, helping businesses secure customers more efficiently.

AdmitHub, Inc. is a Boston-based company that specializes in providing expert admissions guidance through its website and SMS services. The company focuses on helping students communicate directly with college admissions offices and offers assistance in various areas, including college selection, financial aid, standardized tests, and support for first-generation college students. Additionally, AdmitHub has developed a chatbot platform named Oli, which integrates artificial intelligence and human expertise to enhance student enrollment, persistence, and completion at numerous colleges and universities. This platform helps educational institutions streamline repetitive tasks, engage students effectively on a large scale, and gain valuable insights into their admissions processes.

Paloma is a direct message commerce platform that enables brands to sell through social media DMs and other messaging channels. As a full-suite commerce SaaS, it helps brands manage inventory, design consumer shopping experiences, and route customers directly to checkout while linking catalogs to checkout experiences. The platform supports messaging-driven shopping with data analytics, collecting millions of customer data points to generate actionable insights for growth. By enabling shopping in messaging channels, Paloma aims to increase conversion rates and create a scalable, reliable growth funnel for its clients.

ChatLingual, Inc. offers a web-based instant messaging application that facilitates real-time translation of text, allowing users to communicate seamlessly across different languages. The platform features chat with subtitles, multilingual group chats, and offline messaging capabilities, catering to both business and personal users. By enabling effective communication, ChatLingual helps organizations streamline their support teams, enhance customer interactions, and improve overall efficiency. The company is headquartered in Germany and serves a diverse clientele, including Global Fortune 500 companies, which utilize the service to simplify staffing models, boost customer satisfaction, and accelerate market entry.

SuperPhone is an innovative mobile messaging platform that enables enterprise retail brands to effectively acquire and engage mobile customers. By harnessing data-driven insights and intelligent messaging, SuperPhone enhances customer relationships and drives revenue growth. The platform supports high-volume marketing text broadcasts through various phone numbers, including shortcode and toll-free options, allowing businesses to reach a global audience. Additionally, it provides advanced analytics to monitor conversation performance and revenue, empowering companies to improve engagement and customer retention. Through its technology, SuperPhone aims to transform the way brands interact with their customers, fostering brand loyalty and personalized experiences.

Wylei Inc., established in 2013 and headquartered in Lancaster, Pennsylvania, specializes in cloud-based automated engagement technologies for digital direct marketing. The company offers an enterprise SaaS platform, Wylei Optimization Cloud, which uses advanced predictive algorithms to deliver adaptive content solutions. These solutions enhance the relevance and engagement of digital messaging across web, email, mobile, and video channels by automatically optimizing content in real-time based on contextual factors such as device type, location, weather, and time of open. The platform also provides automated A/B testing and individualized strategy execution. Wylei serves both agencies and brands, aiming to increase the effectiveness of their digital marketing campaigns.

Sleeper is a fantasy sports platform that connects fans worldwide. It offers real-time news, expert advice, cash prizes, and social features like chat, enabling users to engage in competitive yet communal sporting experiences.

AdmitHub, Inc. is a Boston-based company that specializes in providing expert admissions guidance through its website and SMS services. The company focuses on helping students communicate directly with college admissions offices and offers assistance in various areas, including college selection, financial aid, standardized tests, and support for first-generation college students. Additionally, AdmitHub has developed a chatbot platform named Oli, which integrates artificial intelligence and human expertise to enhance student enrollment, persistence, and completion at numerous colleges and universities. This platform helps educational institutions streamline repetitive tasks, engage students effectively on a large scale, and gain valuable insights into their admissions processes.

Conversica is a company based in Foster City, California, specializing in artificial intelligence-driven lead engagement software. Its flagship product, the Conversica AI Sales Assistant, automates routine business conversations to augment the workforce by engaging prospects through natural, multi-channel, two-way conversations. This software contacts, engages, qualifies, and follows up with leads until they convert into opportunities or opt out. The solution is designed to personalize interactions at scale, supporting multiple languages and communication channels. Conversica serves various industries, including automotive, education, finance, insurance, real estate, and technology, helping businesses secure customers more efficiently.

AdmitHub, Inc. is a Boston-based company that specializes in providing expert admissions guidance through its website and SMS services. The company focuses on helping students communicate directly with college admissions offices and offers assistance in various areas, including college selection, financial aid, standardized tests, and support for first-generation college students. Additionally, AdmitHub has developed a chatbot platform named Oli, which integrates artificial intelligence and human expertise to enhance student enrollment, persistence, and completion at numerous colleges and universities. This platform helps educational institutions streamline repetitive tasks, engage students effectively on a large scale, and gain valuable insights into their admissions processes.

Sapho, Inc., a subsidiary of Citrix Systems, Inc., is headquartered in San Bruno, California, and specializes in enhancing employee productivity through its enterprise workforce portal. Founded in 2014, the company leverages micro-apps to deliver personalized and relevant tasks and data to employees across various platforms, including devices, intranets, and messaging systems. These micro-apps, which are developed by IT using pre-built templates and a user-friendly drag-and-drop builder, facilitate proactive notifications about critical system data, necessary actions, and important changes that require attention. By streamlining access to actionable information, Sapho enables employees to work more efficiently and make informed decisions.

Sleeper is a fantasy sports platform that connects fans worldwide. It offers real-time news, expert advice, cash prizes, and social features like chat, enabling users to engage in competitive yet communal sporting experiences.