Bessemer Venture Partners

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Whisbi is a provider of a mobile-first conversational sales and marketing platform tailored for B2C enterprises. The company's innovative solution enhances sales conversion and live engagement by integrating multiple communication channels, including video calls, chat, chatbots, and traditional phone calls, into a centralized, data-driven user interface. This approach allows for a seamless omnichannel customer experience, significantly improving online conversion rates. Whisbi's platform is designed to easily integrate with existing infrastructures, such as call centers and physical stores, creating a cohesive online presence. The company leverages its extensive experience in industries like telecommunications, automotive, travel, and banking to offer tailored insights and expertise, ultimately facilitating a human-assisted sales experience that optimizes online marketing investments.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Fam's mission is to build products that revolutionize the way teens and millennials communicate. They believe in a calculated combination of live group video and group chat messaging to execute this. It is the world’s first group video chat app for iMessage, with over 7 million users. Their app instantly connects with the family and friends closest to its user through group video calling, right from their iPhone, and Android text message app.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Speakeasy Tech, Inc. is a San Francisco-based company that specializes in mobile conferencing application software designed to enhance communication and collaboration for businesses. Founded in 2014, the platform provides an intuitive solution for online meetings, enabling users to connect effectively with customers and colleagues. Key features include automatic meeting summaries that track attendance, participation, and call duration, as well as notifications for attendees running late. Speakeasy's technology aims to transform traditional conference call experiences into engaging interactions, ultimately helping businesses increase productivity and strengthen relationships. The application also integrates with customer relationship management systems, assisting users in identifying next steps to drive sales.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Benestra is a national telecommunications operator that specializes in providing B2B services. The company offers a wide range of telecommunication infrastructure services, including voice, data, internet, and hosting solutions. Benestra is committed to delivering high-quality services backed by contractual guarantees, ensuring reliability and performance for its clients.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Twilio is a cloud-based communications company that empowers developers and businesses to build and integrate voice, video, messaging, and authentication into their applications via a robust set of APIs. By merging cloud computing, web services, and telecommunications, Twilio is transforming traditional telecom, enabling more contextual and personalized customer interactions. The company's Super Network ensures fast, cost-effective communication across the globe.

Flock is a software-as-a-service company based in Menlo Park, California, focused on enhancing team communication and collaboration. Founded in 2005, Flock provides a platform that facilitates the onboarding of freelancers and new employees, featuring one-on-one chat, public and private channels, as well as multi-party video and audio calling capabilities. The platform integrates with over forty third-party applications, including Google Drive and Trello, while offering tools such as shared to-dos, reminders, polls, and note sharing. Flock is distinguished by its multi-lingual support for several languages, making it accessible to a diverse user base. It has established a strong customer base, powering over 25,000 companies globally, and has been credited with improving productivity by reducing email usage and in-person meetings. Flock is available across various platforms, including mobile and desktop, and offers a free tier with premium upgrades for enhanced features.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Flock is a software-as-a-service company based in Menlo Park, California, focused on enhancing team communication and collaboration. Founded in 2005, Flock provides a platform that facilitates the onboarding of freelancers and new employees, featuring one-on-one chat, public and private channels, as well as multi-party video and audio calling capabilities. The platform integrates with over forty third-party applications, including Google Drive and Trello, while offering tools such as shared to-dos, reminders, polls, and note sharing. Flock is distinguished by its multi-lingual support for several languages, making it accessible to a diverse user base. It has established a strong customer base, powering over 25,000 companies globally, and has been credited with improving productivity by reducing email usage and in-person meetings. Flock is available across various platforms, including mobile and desktop, and offers a free tier with premium upgrades for enhanced features.

Flock is a software-as-a-service company based in Menlo Park, California, focused on enhancing team communication and collaboration. Founded in 2005, Flock provides a platform that facilitates the onboarding of freelancers and new employees, featuring one-on-one chat, public and private channels, as well as multi-party video and audio calling capabilities. The platform integrates with over forty third-party applications, including Google Drive and Trello, while offering tools such as shared to-dos, reminders, polls, and note sharing. Flock is distinguished by its multi-lingual support for several languages, making it accessible to a diverse user base. It has established a strong customer base, powering over 25,000 companies globally, and has been credited with improving productivity by reducing email usage and in-person meetings. Flock is available across various platforms, including mobile and desktop, and offers a free tier with premium upgrades for enhanced features.

Flock is a software-as-a-service company based in Menlo Park, California, focused on enhancing team communication and collaboration. Founded in 2005, Flock provides a platform that facilitates the onboarding of freelancers and new employees, featuring one-on-one chat, public and private channels, as well as multi-party video and audio calling capabilities. The platform integrates with over forty third-party applications, including Google Drive and Trello, while offering tools such as shared to-dos, reminders, polls, and note sharing. Flock is distinguished by its multi-lingual support for several languages, making it accessible to a diverse user base. It has established a strong customer base, powering over 25,000 companies globally, and has been credited with improving productivity by reducing email usage and in-person meetings. Flock is available across various platforms, including mobile and desktop, and offers a free tier with premium upgrades for enhanced features.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Skype is a messaging and VOIP service that enables voice and video calls, chats, and file transfers over the internet. It supports group video conversations and cross-device use on phones, computers, and other screens. The service includes features such as voicemail and call-forwarding, end-to-end encryption for calls and chats, and flexible options for personal or business use. Skype is a product of Microsoft, developed since its launch in 2003, and is associated with connecting people, colleagues, and customers across different locations, facilitating collaboration and communication globally. It is headquartered in Luxembourg.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Pelago Networks is a provider of enhanced voice, data, and video services to their business customers via wireless or wireline broadband access networks.

Octave Communications, Inc. specializes in the development of advanced audio and multimedia conferencing systems tailored for service bureaus, carriers, and enterprises. The company has set a new standard in the telecommunications sector by offering reliable, scalable, and cost-effective communication solutions to both domestic and international clients. Octave's platform supports a wide range of applications, including voice and data conferencing over circuit-switched and IP networks. Additionally, the company provides services such as voice conferencing, wireless communication, presence management, speech recognition, and voice over IP (VoIP), positioning itself as a comprehensive provider in the conferencing domain.

mindSHIFT Technologies specializes in managed IT services and cloud solutions tailored for small and medium-sized organizations. The company offers a comprehensive range of services, including information technology outsourcing, voice-over-internet protocol, off-site data backups, help desk support, remote access, and hosted exchange services. Additionally, mindSHIFT provides software-as-a-service (SaaS) solutions, e-business applications, managed hosting, archiving, server monitoring, and management. With a focus on creating affordable and proactive IT environments, mindSHIFT is accredited by the MSP Alliance and recognized as one of the leading managed services providers globally.

Pelago Networks is a provider of enhanced voice, data, and video services to their business customers via wireless or wireline broadband access networks.

mindSHIFT Technologies specializes in managed IT services and cloud solutions tailored for small and medium-sized organizations. The company offers a comprehensive range of services, including information technology outsourcing, voice-over-internet protocol, off-site data backups, help desk support, remote access, and hosted exchange services. Additionally, mindSHIFT provides software-as-a-service (SaaS) solutions, e-business applications, managed hosting, archiving, server monitoring, and management. With a focus on creating affordable and proactive IT environments, mindSHIFT is accredited by the MSP Alliance and recognized as one of the leading managed services providers globally.

Octave Communications, Inc. specializes in the development of advanced audio and multimedia conferencing systems tailored for service bureaus, carriers, and enterprises. The company has set a new standard in the telecommunications sector by offering reliable, scalable, and cost-effective communication solutions to both domestic and international clients. Octave's platform supports a wide range of applications, including voice and data conferencing over circuit-switched and IP networks. Additionally, the company provides services such as voice conferencing, wireless communication, presence management, speech recognition, and voice over IP (VoIP), positioning itself as a comprehensive provider in the conferencing domain.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Telica is a telecommunications solution company specializing in intelligent broadband switching systems designed for service providers. The company focuses on delivering dependable data and voice services over public networks by aggregating, simplifying, and normalizing the switching and transport of voice and data sessions. Telica's technology operates independently of narrowband or broadband access, utilizing a unified broadband packet network. Additionally, the company offers Voice over Internet Protocol (VoIP) solutions and has expertise in SS7 switching and intelligent networks, catering to both Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs).

Sonus Networks, now known as Ribbon Communications, specializes in Session Initiation Protocol (SIP)-based communication solutions and Session Border Controller (SBC) technology. The company provides these services to enterprises and service providers worldwide, facilitating Unified Communications in the Cloud. Additionally, Ribbon Communications offers mobile network operations and integrates solutions with Microsoft, enhancing connectivity and communication capabilities for its clients. By focusing on these areas, the company aims to streamline and secure communication processes across various platforms and networks.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Octave Communications, Inc. specializes in the development of advanced audio and multimedia conferencing systems tailored for service bureaus, carriers, and enterprises. The company has set a new standard in the telecommunications sector by offering reliable, scalable, and cost-effective communication solutions to both domestic and international clients. Octave's platform supports a wide range of applications, including voice and data conferencing over circuit-switched and IP networks. Additionally, the company provides services such as voice conferencing, wireless communication, presence management, speech recognition, and voice over IP (VoIP), positioning itself as a comprehensive provider in the conferencing domain.