Investor directory

Citi Ventures

Citi Ventures is the corporate venture capital arm of Citigroup that leverages the bank’s resources to identify, incubate, and invest in innovative ideas at the intersection of finance and technology. Headquartered in San Francisco with offices in New York, London, Palo Alto, Tel Aviv, and Singapore, Citi Ventures collaborates with Citi colleagues, clients, and the broader innovation community to discover new value and accelerate the development of transformative technologies. The firm focuses on fintech, data analytics and machine learning, the future of commerce, security and enterprise IT, marketing, property technology, distributed ledger technology, and digital assets, pursuing strategic investments that complement Citi’s business lines and risk management capabilities. Since its founding, Citi Ventures has sought to build partnerships and portfolios that support entrepreneurship and technological progress, helping individuals, businesses, and communities adapt to rapid digital change while expanding Citi’s ecosystem and capabilities.
https://www.citi.com/
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https://www.capitaliq.com/CIQDotNet/company.aspx?companyId=391687
https://www.privateequityinternational.com/database/#/profile?id=4545

Avi Arnon

Senior Vice President

Krishna Balachanader

Managing Director

Thompson Barro

Vice President

Matt Carbonara

Managing Director

Alex Chen

Vice President - Venture Investing

Past deals in Ticketing

UJET

Series D in 2024
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

GetYourGuide

Debt Financing in 2023
GetYourGuide operates an online platform facilitating bookings of global tours, attractions, and activities. It connects customers with providers, charging a revenue share for each transaction. The platform features customer reviews to assess tour quality and removes poorly rated providers.

GetYourGuide

Debt Financing in 2021
GetYourGuide operates an online platform facilitating bookings of global tours, attractions, and activities. It connects customers with providers, charging a revenue share for each transaction. The platform features customer reviews to assess tour quality and removes poorly rated providers.

UJET

Series C in 2020
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Freebird

Series A in 2018
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

UJET

Series B in 2018
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.
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