Concentrix

VoiceWorx specializes in creating artificial intelligence solutions, with a primary focus on developing a conversational AI platform tailored for healthcare and enterprise sectors. Their no-code platform enables businesses to seamlessly integrate voice functionality into existing software systems without requiring additional development. Additionally, VoiceWorx facilitates the integration and publication of intelligent virtual assistants across multiple channels, thereby enhancing enterprise platforms with advanced conversational AI tools like chatbots and intelligent personal assistants.

Webhelp is a customer experience provider that specializes in customer relationship management (CRM) outsourcing services across various sectors, including automotive, fashion, healthcare, financial services, and technology. The company focuses on engineering customer experiences for brands and enhancing performance through its outsourcing solutions. By leveraging advanced technology and a skilled workforce, Webhelp aims to deliver high-quality services that lead to significant transformations in operational models and provide clients with sustainable financial advantages. Unlike traditional call centers, Webhelp emphasizes a comprehensive approach to customer interactions, ensuring that businesses can rely on its expertise to improve customer engagement and satisfaction.

KeepAppy Limited is a Dublin-based company that develops a mobile application focused on enhancing mental well-being. The app functions as a preventative wellness toolkit, offering features such as mood tracking, personalized content, and behavior counters. It aims to engage users in positive behavioral practices while increasing awareness of mental health issues. Additionally, the platform includes access to global helplines, creating a supportive crisis community that ensures users have immediate care available when needed. Through these resources, KeepAppy seeks to empower individuals to maintain and improve their mental health effectively.

ServiceSource International, Inc., established in 2002 and headquartered in Denver, Colorado, specializes in managing and optimizing recurring revenue for businesses. It offers a suite of digital solutions, including demand qualification, conversion, and account management, along with customer success services such as onboarding, adoption, and renewals management. The company also provides channel management services and sales performance analysis tools. ServiceSource's cloud application, Renew OnDemand, and managed services help clients increase subscription, maintenance, and support revenue, improve customer retention, and enhance business predictability. The company generates revenue through a pay-for-performance model, charging clients a commission based on renewal sales generated. Its client base spans North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific.

ProKarma is a global IT solutions company that specializes in providing comprehensive technology expertise and implementation services. The company focuses on delivering effective solutions to complex business challenges, enabling clients to concentrate on their core operations. ProKarma is recognized for its integrity and innovation, demonstrating a strong commitment to client success through proven processes and technology capabilities. This approach allows clients to benefit from efficient workflows and measurable outcomes. Additionally, ProKarma values long-term relationships and actively engages in community support through volunteer initiatives and corporate donations, reflecting its dedication to making a positive impact where it operates.

Tigerspike Pty. Ltd. is a global enterprise mobility company that specializes in developing mobile and digital products to address complex business challenges. Founded in 2003 and headquartered in Sydney, Australia, Tigerspike operates across multiple locations, including San Francisco, New York, London, Wroclaw, Dubai, Singapore, Nishiazabu, and Melbourne. The company offers a suite of solutions, including the Intelligence Suite, which features tools for data visualization, survey creation, user experience design, and IoT applications. Tigerspike combines expertise in user interface and user experience design with advanced back-end technical integration to deliver comprehensive digital solutions for Fortune 1000 clients. With a strong reputation for innovation and more than 60 industry awards, Tigerspike has established long-term partnerships with notable clients such as AMEX, Emirates, and Vodafone. The company is recognized for its ability to enhance productivity, efficiency, and engagement through tailored digital solutions.

Genelco Software Solutions was a division of Liberty Insurance Services Corporation (LIS), acquired by IBM. It provides software solutions and services for insurance carriers, third party administrators, and self-administered organizations in the United States and internationally. The company offers IBM Genelco Insurance Administration Solution, a SaaS-based administration software solution for individual and group life and health insurance products, which helps the insurance industry process business while meeting regulatory compliance and internal marketing needs. The company also operates LifeView, a front-end Internet portal to and from life and annuity administration systems for individual insurance products; and GroupWeb, a Web portal that provides Internet access to online benefit enrollment, eligibility verification, and claim status inquiry for health insurance plans. In addition, it provides hosting, updates, technical connectivity, capacity planning, hardware maintenance, backup, and disaster recovery services. The company was founded in 1973 and is based in Hazelwood, Missouri. As of January 30, 2014, Genelco Software Solutions operates as a subsidiary of Concentrix Corporation.

Encover is a provides applications that help manufacturers collaborate with their channel partners to sell more service contracts into their installed base. Encover's founders designed and built Cisco's award-winning Service Contract Center, which enabled customers to renew service contracts over the Web and provided Cisco with 65% of incremental service revenue over the first two years of operation. High-tech manufacturers that include Juniper Networks have used Encover's applications to increase renewal revenues, reduce the cost of sales and increase visibility into their installed base.