CRV

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

Emotive is a conversational SMS marketing service that specializes in fostering long-term customer loyalty across various sectors, including fashion, food, beverages, fitness, and household markets. The company offers a robust platform that automates text messaging, facilitates e-commerce communications, and supports mass texting and SMS broadcasts. Emotive's features include cart recovery and a customer relationship management system that integrates text messaging. Utilizing natural language processing, the platform learns about customer preferences and behaviors, allowing retail partners to provide tailored recommendations and build meaningful connections with consumers. Through its innovative approach, Emotive aims to transform cold leads into informed customers, enhancing engagement and driving sales for retail organizations.

Emotive is a conversational SMS marketing service that specializes in fostering long-term customer loyalty across various sectors, including fashion, food, beverages, fitness, and household markets. The company offers a robust platform that automates text messaging, facilitates e-commerce communications, and supports mass texting and SMS broadcasts. Emotive's features include cart recovery and a customer relationship management system that integrates text messaging. Utilizing natural language processing, the platform learns about customer preferences and behaviors, allowing retail partners to provide tailored recommendations and build meaningful connections with consumers. Through its innovative approach, Emotive aims to transform cold leads into informed customers, enhancing engagement and driving sales for retail organizations.

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

Bettermode is a software company based in Ontario, Canada, founded in 2018. It provides a cloud-based platform designed to enhance online community engagement and customer experience. The platform integrates seamlessly with messaging apps and social media, enabling users to create and share content that fosters a vibrant community atmosphere. Bettermode offers a range of features, including customizable templates, single sign-on, a moderation system, analytical tools, and an activity feed, all designed to meet the specific needs of businesses. The platform also prioritizes data protection and security, ensuring that companies can operate within a safe digital environment while optimizing their community interactions.

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

Zinc, Inc. is a communications technology company that specializes in secure mobile communication solutions aimed at connecting deskless and mobile workers with their colleagues. The company's primary offering is a mobile messaging platform that facilitates instant communication across various industries, including retail, hospitality, medicine, and field services. This platform features a comprehensive suite of tools, such as text, voice, and video messaging, along with instant alerts, file and location sharing, and integrations with other applications. Established in 2013 and based in San Francisco, California, Zinc, Inc. was previously known as CoTap, Inc. and rebranded in June 2016. As of early 2019, it operates as a subsidiary of ServiceMax, Inc.

Imzy is a social networking platform designed to foster genuine conversations among users with shared interests, hobbies, and lifestyles. By enabling individuals to join various online communities, Imzy facilitates connections among people worldwide. The platform features threaded discussion forums for in-depth dialogue, as well as live chat and messaging for real-time communication. Additionally, Imzy incorporates a tipping system that allows users to support one another financially, with the company taking a percentage of each transaction. This model not only enhances user interaction but also provides an opportunity for community leaders and members to earn income while engaging in meaningful exchanges.

Zinc, Inc. is a communications technology company that specializes in secure mobile communication solutions aimed at connecting deskless and mobile workers with their colleagues. The company's primary offering is a mobile messaging platform that facilitates instant communication across various industries, including retail, hospitality, medicine, and field services. This platform features a comprehensive suite of tools, such as text, voice, and video messaging, along with instant alerts, file and location sharing, and integrations with other applications. Established in 2013 and based in San Francisco, California, Zinc, Inc. was previously known as CoTap, Inc. and rebranded in June 2016. As of early 2019, it operates as a subsidiary of ServiceMax, Inc.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Vurb is a mobile application designed to enhance user experiences by providing personalized search and messaging capabilities. Founded in 2011 by Bobby Lo and based in San Francisco, Vurb connects users to relevant information and tools from various apps and services in a single platform. The application allows users to find, plan, and engage in activities by integrating community recommendations, rich content, and useful services. With a focus on tailoring suggestions based on individual preferences, Vurb aims to create a more connected mobile world. The company gained recognition by winning TechCrunch Disrupt NY in 2014 and has attracted financial backing from notable investors in Silicon Valley.

Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.

Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.

Minbox Inc. is a company that specializes in designing and developing a cloud storage application aimed at enhancing file management and collaboration. Founded in 2012 and based in San Francisco, California, Minbox offers a platform that connects to various cloud services such as Dropbox, Google Drive, and OneDrive. This integration allows users to sync specific files or folders, facilitating easy sharing and collaboration with colleagues and clients. The platform features real-time commenting and annotation capabilities, enabling users to engage in discussions directly related to files or projects. By providing an aggregated search function, Minbox helps users efficiently locate files across multiple cloud storage services, making file management more streamlined and user-friendly.

Pencil Labs is a startup in Boston that created Wyth. Wyth is a calendar + messaging app that helps you make plans, naturally. Use Wyth on your iPhone to message anyone and Wyth will intuitively suggest the dates, times, and places that work for the people you want to see. Wyth gets you, and gets smarter the more you use it.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in developing interactive applications allowing users to engage in conversation with digital and physical characters. The company's primary offering, the PullString Platform, provides a comprehensive authoring environment, artificial intelligence capabilities, and conversation analytics, catering to various industries such as entertainment, customer service, gaming, and more. This platform supports major conversational channels including Facebook Messenger, Amazon Alexa, and others, enabling the creation of engaging experiences like Call of Duty’s Lt Reyes and Hello Barbie. Founded in 2011 as ToyTalk, PullString has transformed the landscape of computer conversation through its innovative blend of design and technology, allowing organizations to collaboratively develop and publish dynamic voice applications. The company rebranded to PullString in 2016 and has secured significant funding to further its mission in the realm of conversational experiences.

Zendesk, established in 2007, is a leading customer service platform that develops and provides cloud-based software solutions. Headquartered in San Francisco, California, Zendesk empowers organizations to enhance customer engagement and understanding by offering a unified, multi-channel customer communication system. Its software, easy to use and implement, enables businesses to scale quickly, focus on innovation, and serve over 150,000 customers across diverse industries and languages.

GupShup is a communication platform that enables users to send and receive short messages privately and publicly. Founded in 2004 and headquartered in Cupertino, California, the company facilitates significant customer engagement by handling over 4 billion messages each month, totaling over 150 billion messages delivered since its inception. GupShup offers a smart messaging platform that provides developers with tools to build, test, deploy, monitor, and track bots and other messaging services efficiently. The company also developed Teamchat, a smart messaging app that introduced innovative “smart” messages, a feature that has since been adopted by other messaging applications. GupShup's cloud-based messaging solutions assist brands and businesses in optimizing customer interactions, fostering long-lasting relationships through effective communication on mobile devices.

MightyText is a messaging application based in the Bay Area of California, designed to enhance the experience of sending and receiving SMS text messages and phone calls. Founded by a team with backgrounds at prominent companies such as Google, Zynga, and Cisco, the platform allows users to manage SMS and MMS communications from their computers or tablets using their existing phone numbers. This functionality ensures that messages remain synchronized with the phone's SMS inbox, allowing users to stay updated without missing notifications. MightyText aims to simplify communication for individuals who rely heavily on text messaging and phone calls.

Zendesk, established in 2007, is a leading customer service platform that develops and provides cloud-based software solutions. Headquartered in San Francisco, California, Zendesk empowers organizations to enhance customer engagement and understanding by offering a unified, multi-channel customer communication system. Its software, easy to use and implement, enables businesses to scale quickly, focus on innovation, and serve over 150,000 customers across diverse industries and languages.

GupShup is a communication platform that enables users to send and receive short messages privately and publicly. Founded in 2004 and headquartered in Cupertino, California, the company facilitates significant customer engagement by handling over 4 billion messages each month, totaling over 150 billion messages delivered since its inception. GupShup offers a smart messaging platform that provides developers with tools to build, test, deploy, monitor, and track bots and other messaging services efficiently. The company also developed Teamchat, a smart messaging app that introduced innovative “smart” messages, a feature that has since been adopted by other messaging applications. GupShup's cloud-based messaging solutions assist brands and businesses in optimizing customer interactions, fostering long-lasting relationships through effective communication on mobile devices.

Zendesk, established in 2007, is a leading customer service platform that develops and provides cloud-based software solutions. Headquartered in San Francisco, California, Zendesk empowers organizations to enhance customer engagement and understanding by offering a unified, multi-channel customer communication system. Its software, easy to use and implement, enables businesses to scale quickly, focus on innovation, and serve over 150,000 customers across diverse industries and languages.

Zendesk, established in 2007, is a leading customer service platform that develops and provides cloud-based software solutions. Headquartered in San Francisco, California, Zendesk empowers organizations to enhance customer engagement and understanding by offering a unified, multi-channel customer communication system. Its software, easy to use and implement, enables businesses to scale quickly, focus on innovation, and serve over 150,000 customers across diverse industries and languages.

Twitter is a social networking platform that facilitates the exchange of micro-blogs, known as "tweets," which can be up to 280 characters in length. Launched in 2006, it allows users to send and read tweets through various means, including web browsers, SMS, and mobile applications. With over 400 million monthly visitors and 255 million active users, Twitter serves as a global real-time communications platform. Its diverse user base includes world leaders, athletes, entertainers, and news organizations, contributing to its role as a significant source of information and engagement. The platform is available in more than 35 languages and has a strong presence in major cities worldwide, with headquarters in San Francisco and offices across the United States and internationally.

GupShup is a communication platform that enables users to send and receive short messages privately and publicly. Founded in 2004 and headquartered in Cupertino, California, the company facilitates significant customer engagement by handling over 4 billion messages each month, totaling over 150 billion messages delivered since its inception. GupShup offers a smart messaging platform that provides developers with tools to build, test, deploy, monitor, and track bots and other messaging services efficiently. The company also developed Teamchat, a smart messaging app that introduced innovative “smart” messages, a feature that has since been adopted by other messaging applications. GupShup's cloud-based messaging solutions assist brands and businesses in optimizing customer interactions, fostering long-lasting relationships through effective communication on mobile devices.

BroadSoft, Inc. is a leading provider of software and services that enable telecommunications service providers to deliver cloud-based unified communications (UC) solutions to enterprise customers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, the company offers a range of products, including UC-One for integrated communication and collaboration, Team-One for project management and file sharing, and CC-One for multi-channel customer interactions. BroadSoft's solutions facilitate real-time communications over IP networks, supporting over 500 telecommunications service provider customers and serving 18 of the top 25 largest carriers across more than 70 countries. The company markets its offerings through direct sales and partnerships with telecommunications equipment vendors and value-added resellers. Following its acquisition by Cisco Systems, Inc. in 2018, BroadSoft continues to enhance its portfolio with professional support services and software-as-a-service platforms like BroadWorks and BroadCloud.

BroadSoft, Inc. is a leading provider of software and services that enable telecommunications service providers to deliver cloud-based unified communications (UC) solutions to enterprise customers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, the company offers a range of products, including UC-One for integrated communication and collaboration, Team-One for project management and file sharing, and CC-One for multi-channel customer interactions. BroadSoft's solutions facilitate real-time communications over IP networks, supporting over 500 telecommunications service provider customers and serving 18 of the top 25 largest carriers across more than 70 countries. The company markets its offerings through direct sales and partnerships with telecommunications equipment vendors and value-added resellers. Following its acquisition by Cisco Systems, Inc. in 2018, BroadSoft continues to enhance its portfolio with professional support services and software-as-a-service platforms like BroadWorks and BroadCloud.