CRV

Napkin AI is a startup that specializes in transforming written content into customizable visuals, enhancing communication across various platforms. Founded by Pramod Sharma and Jerome Scholler, the creators of AI gaming company Osmo, Napkin aims to make business communication more engaging and effective through compelling visual storytelling. The company's platform allows users to express ideas with drawings, icons, charts, and diagrams, and even record and edit videos, making complex concepts easier to understand. Napkin is designed to work seamlessly with popular tools such as Google Docs, Slides, Canva, Slack, Word, PowerPoint, email, and text messaging.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Emotive is a conversational SMS marketing platform for fashion, food, beverages, fitness, and household retailers. It enables e-commerce and retail brands to engage customers through automated, transactional, and promotional text messages, including cart recovery and broad SMS broadcasts. The platform integrates CRM with text messaging and offers features such as mass texting and business texting to support personalized outreach. It uses natural language processing to learn customers' preferences and issues from conversations, helping partner stores tailor recommendations and build more meaningful interactions. By converting cold leads into educated customers through targeted text conversations, Emotive supports the development of long-term customer loyalty and stronger human relationships between retailers and shoppers.

Wonderment is a developer of an e-commerce management platform specializing in order tracking solutions for Shopify and Plus stores. The company provides real-time insights into stalled shipments and automates proactive notifications regarding shipping updates through email and SMS. By alerting customers about delayed or lost shipments, Wonderment enhances the customer experience and helps e-commerce teams improve satisfaction while simultaneously reducing support costs. Its platform integrates seamlessly with existing tools to deliver timely and accurate order updates, ensuring that customers remain informed throughout the shipping process.

Recapped, Inc. is a company that specializes in developing a cloud-based platform tailored for B2B sales teams and their prospective clients. Founded in 2016 and headquartered in Brooklyn, New York, Recapped's platform enhances collaboration by integrating with customer relationship management tools. This integration allows sales professionals to track the sales cycle, manage contracts, and communicate in real-time, ultimately facilitating faster deal closures and smoother client onboarding. Through its innovative services, Recapped aims to bridge the gap between sales executives and potential customers, streamlining the entire sales process.

Emotive is a conversational SMS marketing platform for fashion, food, beverages, fitness, and household retailers. It enables e-commerce and retail brands to engage customers through automated, transactional, and promotional text messages, including cart recovery and broad SMS broadcasts. The platform integrates CRM with text messaging and offers features such as mass texting and business texting to support personalized outreach. It uses natural language processing to learn customers' preferences and issues from conversations, helping partner stores tailor recommendations and build more meaningful interactions. By converting cold leads into educated customers through targeted text conversations, Emotive supports the development of long-term customer loyalty and stronger human relationships between retailers and shoppers.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Zinc is a secure enterprise communication platform that connects deskless and mobile workers with colleagues inside and outside the office. The platform combines a mobile messaging app with security, compliance, and administrative features, supporting text, voice, and video messaging, broadcasts, file and location sharing, and integrations. It enables rapid information dissemination to field and frontline staff and provides real-time visibility into operations across devices and locations. Zinc is designed for industries such as retail, hospitality, healthcare, and field service, helping organizations coordinate tasks, alerts, and situational updates while maintaining governance and data protection.

Imzy is a social networking platform focused on fostering genuine conversations among individuals with shared interests and hobbies. It enables users to join various online communities and connect with people globally. The platform features threaded discussion forums that facilitate in-depth conversations, as well as live chat and messaging options for real-time interaction. Additionally, Imzy incorporates a unique tipping system that allows users to financially support one another while the company takes a percentage from each transaction. This approach not only enhances user engagement but also creates a sustainable business model that benefits both community members and leaders.

Zinc is a secure enterprise communication platform that connects deskless and mobile workers with colleagues inside and outside the office. The platform combines a mobile messaging app with security, compliance, and administrative features, supporting text, voice, and video messaging, broadcasts, file and location sharing, and integrations. It enables rapid information dissemination to field and frontline staff and provides real-time visibility into operations across devices and locations. Zinc is designed for industries such as retail, hospitality, healthcare, and field service, helping organizations coordinate tasks, alerts, and situational updates while maintaining governance and data protection.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Vurb is a mobile application developer focused on enhancing user experience by providing a personalized search and messaging platform. Founded in 2011 by Bobby Lo, the company aims to create a more connected mobile environment that empowers users to discover, plan, and engage in activities using a single app. Vurb's platform aggregates community recommendations, rich content, and relevant services, enabling users to easily find, save, and participate in desired activities based on their preferences. Headquartered in San Francisco, Vurb gained recognition as the winner of TechCrunch Disrupt NY in 2014 and has received backing from prominent investors in Silicon Valley.

Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.

Cotap Inc. was an enterprise mobile messaging solution with the mission of bringing employees closer through communication.

Minbox Inc. is a cloud storage application developer based in San Francisco, California, founded in 2012. The company specializes in a cloud file management platform that unifies various cloud storage services, allowing users to connect accounts from platforms such as Dropbox, Google Drive, and OneDrive. Minbox enables users to synchronize specific files or folders across these services, facilitating easy sharing and collaboration with colleagues and clients. The application features real-time interactions, including comments and annotations on files, and includes functionalities for quick note-taking and team engagement. By aggregating content from multiple cloud services, Minbox enhances users' ability to search for and manage their files efficiently.

Pencil Labs is a startup in Boston that created Wyth. Wyth is a calendar + messaging app that helps you make plans, naturally. Use Wyth on your iPhone to message anyone and Wyth will intuitively suggest the dates, times, and places that work for the people you want to see. Wyth gets you, and gets smarter the more you use it.

PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

MightyText is a technology company based in the Bay Area, California, founded by a team with experience from notable firms such as Google, Zynga, and Cisco. The company operates a messaging application that allows users to send and receive SMS and MMS messages as well as phone calls from their computers or tablets. By utilizing a user’s phone number, MightyText ensures that messages remain synchronized with the phone's SMS inbox, helping individuals manage their communications more efficiently and avoid missing important notifications. The platform leverages the capabilities of the Android operating system to enhance user experience and accessibility for consumers worldwide.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

GupShup is a messaging platform that enables users and brands to communicate privately and publicly at scale, handling billions of messages monthly and totaling hundreds of billions of messages delivered since its founding. The company provides a cloud messaging base that helps brands and businesses interact with customers using mobile devices and supports developers with tools to build, test, deploy, monitor, and track bots and other smart messaging services. It introduced smart messaging through Teamchat in 2014, and its platform aims to optimize customer engagement and convert conversations into lasting relationships across channels.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

BroadSoft develops software and services that enable telecommunications service providers to deliver cloud‑based unified communications to enterprise customers worldwide. Its portfolio includes UC‑One, a cloud communication platform that integrates voice, messaging, video conferencing, screen sharing, file sharing and virtual meeting rooms; Team‑One, a collaboration tool for chat, notes, file sharing and project organization; BroadSoft Hub, a cloud service that fuses real‑time communications with cloud applications and contextual intelligence; and CC‑One, a contact‑center solution that supports omni‑channel interactions and collaboration between agents and back‑office staff. The company also supplies the BroadWorks application server and the BroadCloud SaaS platform, and offers professional support, consulting, training and lifecycle services. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft serves more than 500 telecommunications carriers, including 18 of the world’s largest, across more than 70 countries and in 25 languages. Since 2018 it operates as a subsidiary of Cisco Systems.

Teloquent Communications is a provider of virtual call center solutions, specializing in web and traditional telephone-based customer interactions. Founded in June 1989 and based in Billerica, Massachusetts, the company offers integrated solutions that encompass voice, data, video, and web inquiries. Teloquent Communications develops software designed for various communication channels, enabling businesses to enhance their customer service capabilities through effective call center networking and virtual office solutions. In December 2003, the company was acquired by Syntellect.

Sonus Networks, now known as Ribbon Communications, specializes in Session Initiation Protocol (SIP)-based communication solutions and Session Border Controller (SBC) technology. The company provides these services to enterprises and service providers worldwide, facilitating Unified Communications in the Cloud. Additionally, Ribbon Communications offers mobile network operations and integrates solutions with Microsoft, enhancing connectivity and communication capabilities for its clients. By focusing on these areas, the company aims to streamline and secure communication processes across various platforms and networks.