CX Partners

Indifi Technologies Pvt. Ltd. operates a digital lending platform that connects small businesses in India with lenders, facilitating access to loans for those with potential but limited access to traditional financing options. Founded in 2015 and based in Gurugram, the company utilizes technology to gather and analyze data from various sources, assessing the creditworthiness of businesses based on their performance and industry context. This approach allows Indifi to identify low-risk, high-potential borrowers, thereby increasing their chances of securing funding. The platform supports a variety of sectors, including e-commerce, travel, hospitality, retail, and trading. Additionally, Indifi offers lifecycle support services for lenders, encompassing marketing, customer relationship management, data aggregation, loan monitoring, and payment management, ultimately creating a streamlined process for both borrowers and lenders.

Exotel is a customer relationship management platform that focuses on simplifying communication between businesses and their customers. Founded to address the challenges of managing calls and texts through a single number, Exotel provides a virtual business phone system that allows small businesses to handle inbound communications efficiently without the need for a traditional call center. The platform features tools such as voicemail, dialer, and SMS keyword responders, enabling users to create interactive voice and SMS flows quickly. Additionally, Exotel incorporates artificial intelligence to further enhance customer interactions and streamline operations. With a client base of over 500 small businesses, Exotel aims to improve customer experience while helping organizations reduce operational costs and optimize resource allocation.

BetterPlace Safety Solutions Private Limited, founded in 2015 and based in Bengaluru, India, operates a workforce management platform tailored for the informal and semi-formal blue-collar workforce. The platform facilitates the hiring, management, and engagement of employees while providing managed services. BetterPlace aims to enhance the quality of life for workers by fostering a trusting relationship between them and their employers, ultimately enabling access to better job opportunities, financial stability, and health benefits. Through the use of data analytics and application tools, BetterPlace strives to ensure safe living conditions for all citizens by integrating technology with the efforts of various stakeholders.

Ummeed Housing Finance Private Limited is a housing finance company based in Gurugram, India, founded in 2016. The company specializes in providing home loans and loans against property specifically tailored for lower and middle-income families, particularly those with informal incomes who often face challenges in accessing organized financial services. Ummeed Housing Finance aims to enhance operational efficiency and minimize turnaround times for customers by utilizing technology in its processes. In addition to home loans and loans against property, the company also offers services for home renovation and construction, as well as insurance products, thereby supporting families in achieving their housing goals in a personalized and customer-friendly manner.

Dindigul Thalappakatti Hotels Pvt Ltd. is a prominent restaurant chain in India, renowned for its traditional biryani and a diverse menu that includes soups, vegetarian and non-vegetarian starters, seafood, idiyappam, dosa, desserts, and meals. Founded in 1957 by Mr. Nagasamy Naidu in Dindigul, the establishment was originally known as Anandha Vilas Biriyani Hotel. The brand's name derives from the traditional turban, or "Thalapa," worn by Naidu, which has become a symbol of its culinary identity. Headquartered in Chennai, the company has expanded its reach through retail channels and online services, making its offerings accessible to a broader audience.

Natco Pharma is a manufacture and market affordable medicines that comply with global standards and to achieve market leadership in domestic as well as international markets.

Healthium Medtech is a rapidly growing global medical technology company established in 1992, with a workforce of over 2,600 employees and six advanced manufacturing facilities worldwide. The company designs and manufactures precision medical devices and consumable products tailored for surgeons and healthcare professionals. Its diverse product portfolio includes surgical sutures, a patented arthroscopy range, urology products, hernia meshes, hemostats, and ligation clips, which are utilized in surgical, post-surgical, and chronic care settings. Healthium exports its products to more than 50 countries, including the USA, France, Germany, and Brazil, and serves over 10,000 hospitals in India through a robust distribution network. Trusted by over 200,000 healthcare professionals globally, Healthium Medtech is committed to providing high-quality medical solutions.

One of the earliest banks in South India, "South Indian Bank"​ came into being during the Swadeshi movement. The establishment of the bank was the fulfillment of the dreams of a group of enterprising men who joined together at Thrissur, a major town (now known as the Cultural Capital of Kerala), in the erstwhile State of Cochin to provide for the people a safe, efficient and service oriented repository of savings of the community on one hand and to free the business community from the clutches of greedy money lenders on the other by providing need based credit at reasonable rates of interest. Translating the vision of the founding fathers as its corporate mission, the bank has during its long sojourn been able to project itself as a vibrant, fast growing, service oriented and trend setting financial intermediary. Milestones The FIRST among the private sector banks in Kerala to become a scheduled bank in 1946 under the RBI Act. The FIRST bank in the private sector in India to open a Currency Chest on behalf of the RBI in April 1992. The FIRST private sector bank to open a NRI branch in November 1992. The FIRST bank in the private sector to start an Industrial Finance Branch in March 1993. The FIRST among the private sector banks in Kerala to open an "Overseas Branch"​ to cater exclusively to the export and import business in June 1993. The FIRST bank in Kerala to develop an in-house, a fully integrated branch automation software in addition to the in-house partial automation solution operational since 1992. The FIRST Kerala based bank to implement Core Banking System. The THIRD largest branch network among Private Sector banks, in India, with all its branches under Core banking System.

Thyrocare Technologies Limited is a leading diagnostic testing service provider in India, established in 1996 and headquartered in Navi Mumbai. The company specializes in a variety of medical diagnostic tests aimed at the early detection and management of various disorders, including thyroid, diabetes, and cardiovascular diseases. Thyrocare operates through several segments, including Diagnostic Testing Services and Imaging Services. It offers a comprehensive range of tests under its Aarogyam brand, which includes 54 wellness and preventive health care profiles. Additionally, the company markets glucometers and glucostrips under the Sugarscan brand, along with radio-pharmaceutical products. As India's first fully automated diagnostic laboratory, Thyrocare is committed to delivering quality reports at competitive prices, leveraging advanced technology and strong operational systems to serve patients, laboratories, and hospitals effectively.

Sapphire Foods India Pvt. Ltd. is the largest franchisee of Yum! Brands in the Indian subcontinent, operating over 400 restaurants under the KFC, Pizza Hut, and Taco Bell brands across India, Sri Lanka, and the Maldives. Established in 2009 and headquartered in Mumbai, the company focuses exclusively on the food and beverage sector. Sapphire Foods emphasizes collaboration, integrity, and continuous improvement within its business operations. The organization strives to create a positive work environment, believing that teamwork is essential for growth and success. Through a commitment to openness and innovation, Sapphire Foods aims to enhance its services and offerings continually.

Veeda Clinical Research Limited is a contract research organization based in Ahmedabad, India, specializing in the early clinical development of drugs. The company provides a comprehensive range of services for phase I and IIa clinical research, catering to the pharmaceutical and biotechnology industries globally. Its offerings include regulatory services, such as the preparation of clinical trial applications and support for safety reporting, as well as project management for registration applications. Veeda also delivers pre-clinical services, including custom synthesis, formulation development, and safety assessments. Additionally, the organization has laboratory services for safety analysis, biomarker testing, and clinical data management. Veeda focuses on various therapeutic areas, including cardiovascular, respiratory, and CNS research, and has established partnerships to enhance its capabilities. With facilities in the United States, Malaysia, the United Kingdom, Belgium, and India, Veeda Clinical Research aims to provide scientific expertise and technical skills to ensure successful clinical trials.

Bloom Hotels is an operator of a chain of hotels and restaurants providing quality hospitality services. Bloom operates a chain of hotels across India offering services like free-WiFi, breakfast, rain showers, cloud beds, and various other services, thereby providing users with comfortable rooms in a better location at affordable rates.

Aditya Birla Minacs is a leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. We leverage years of process, domain and technology expertise to deliver superior business value to clients with our seamless Customer Lifecycle, Marketing, Finance and Accounting, Procurement and IT solutions and services. 20,300 Minacs experts across 3 continents and 35 centers spanning Canada, Germany, Hungary, India, Jamaica, Philippines, the UK and USA power our solutions through a global delivery model that helps our clients enhance revenues, profitability and customer service.

Established 1916, Karur Vysya bank is one of the largest old private sector banks in India. The Bank focuses on lending to small industries and traders and is based out of Tamil Nadu.

NSPIRA Management Services Private Limited, established in 2013 and based in Hyderabad, India, specializes in education and education support services both domestically and internationally. The company provides a wide array of services, including management of educational institutions, educational consultancy, and admissions services. Administrative offerings encompass warehousing, catering, transportation, lab management, staffing, and maintenance services. NSPIRA also delivers enterprise resource planning solutions and content development for educational purposes. Its innovative products include nLearn, an all-encompassing testing and learning platform, nConnect, which facilitates communication between parents and schools, and nguide, a foundational program in mathematics and science for students in grades 6 to 10. With a team of highly qualified professionals, NSPIRA aims to enhance educational quality and operational efficiency through tailored solutions.

Cremica Agro Foods Ltd. is a prominent food products manufacturer based in Ludhiana, India, established in 1978. The company produces a diverse range of food items, including biscuits, breads, sauces, mayonnaise, ice creams, dips, salad dressings, ready-to-cook gravies, ready-to-eat curries, and various condiments and snacks. Cremica serves a wide array of clients, including coffee and pizza chains, food retail outlets, hotel groups, and airlines, both domestically and internationally. The company is recognized for its commitment to quality and innovation, operating internationally certified production facilities and offering unique recipes tailored to local tastes. Over the years, Cremica has formed strategic partnerships with notable brands, enhancing its market presence and product offerings. The company continues to lead in the food processing sector, driven by a focus on health-oriented ingredients and customer satisfaction.

Ujjivan Financial Services Limited, founded in 2005 and headquartered in Bengaluru, India, specializes in providing a comprehensive range of financial services aimed at economically active poor individuals in urban and semi-urban areas. The company offers a variety of products, including micro and rural finance, housing loans, personal and vehicle loans, and loans for micro and small businesses. Additionally, Ujjivan provides group and individual insurance products. Its subsidiary, Ujjivan Small Finance Bank Limited, was established in 2016 and focuses on serving financially unserved and underserved segments through banking products, including savings and current accounts, fixed deposits, and an array of loan offerings such as agricultural, educational, and personal loans. Ujjivan operates a significant network of banking outlets and ATMs, reflecting its commitment to financial inclusion in India.

Barbeque Nation Hospitality is an Indian food service company that has revolutionized casual dining by introducing live grilling of kebabs at the table. Founded in 2006 and headquartered in Bengaluru, it operates 138 Barbeque Nation restaurants across 73 cities in India. In addition to its flagship brand, the company also manages Toscano restaurants and UBQ by Barbeque Nation. The focus is on providing high-quality food, a pleasant ambiance, and attentive service to enhance the dining experience. The majority of its revenue is generated from its operations in India, as it continues to expand its footprint in the competitive restaurant industry.

Security and Intelligence Services (India) Limited provides private security and facility management services in India and Australia. They offers cash logistics; security services, including manned guarding, cash logistics, and electronic security; and facility management services, such as mechanized cleaning, and pest and termite control services. SiS servers customers that operate in various industries and sectors, which include banking and financial services, IT/ITeS and telecom, automobile, steel and heavy industries, governmental undertakings, hospitality and real estate, utilities, educational institutions, healthcare, consumer goods, engineering, and construction.

TSI India specializes in providing solutions in the Payments, Electronic Surveillance and Managed Services space. Business lines in India include ATMs, Managed Services (incl. Recon & Switching capabilities), Bill Payments, Electronic Surveillance and Power Management. We also have a Loyalty and Rewards program with an in-built Payment solution. TSI processes 550+ Million transactions worth INR 1500 Billion+ processed every year. We serve 40+ institutions with pan India operations in 20+ states.

KPIT is a global technology company with software solutions that will help mobility leapfrog towards autonomous, clean, smart and connected future. With 6000+ Automobelievers across the globe, specializing in embedded software, AI & Digital solutions, KPIT enables customers accelerate implementation of next generation mobility technologies . With development centers in Europe, USA, Japan, China, Thailand and India – KPIT works with leaders in mobility and is present where the ecosystem is transforming. For more details visit www.KPIT.com

Matrix Cellular (International) Services Limited is a prominent provider of international telecom solutions catering to Indians traveling abroad. Founded in 2005 and based in New Delhi, the company offers a comprehensive range of services designed for leisure and business travelers, as well as students studying overseas. Its offerings include international SIM cards, data packs for various devices, foreign exchange cards, international travel insurance, and mobile insurance. Matrix aims to provide cost-effective communication solutions that enhance connectivity and convenience while traveling. The company's presence extends across major airports in India, facilitating easy access to its services for international travelers. Known for its commitment to customer satisfaction, Matrix strives to ensure that customers can stay connected with their loved ones while minimizing international roaming expenses.

NTL Electronics India Ltd. is a manufacturer specializing in electronic products for the lighting industry. Founded in 2002 and headquartered in Noida, India, the company produces a range of products including electronic ballasts, control gears, luminaires, retrofit compact fluorescent lamps (CFLs), LED drivers, and various LED lighting products. NTL Electronics operates four manufacturing plants with the capacity to produce up to 5 million LED products monthly. The company's commitment to innovation is supported by its research and development center, which enhances its product offerings and technology. NTL Electronics is recognized as a preferred supplier in the lighting sector due to its responsiveness to market demands and the reliability of its products under local power supply conditions.