Dimension Data

Dimension Data is a global technology services provider that assists organizations in navigating the digital landscape. As part of the NTT Group, it focuses on enhancing client capabilities through digital infrastructure, hybrid cloud solutions, workspaces, and cybersecurity services. With a revenue of USD 7.5 billion, Dimension Data operates in 58 countries and employs approximately 31,000 professionals, enabling it to support clients at every stage of their technology journey. The company is recognized for its expertise in communications outsourcing and professional services, particularly in the Middle East and Africa. By offering technology modernization, digital acceleration, and consulting services, Dimension Data helps clients optimize their unified communications and collaboration tools, ensuring improved performance and reliability.

Jeremy Ord

Execuitve Chairman and Co-Founder

16 past transactions

Acacia Cloud Solutions

Acquisition in 2021
Acacia Cloud Solutions is an Amazon partner and cloud implementation company, helping businesses 'go cloud' and leverage the power and efficiency of highly available, auto-scaling, and infinitely powerful infrastructure.

Pindrop

Series D in 2018
Pindrop Security, Inc. specializes in providing enterprise solutions to secure phone and voice communications, focusing on fraud prevention and customer verification. The company has developed patented technologies, including Phoneprinting, which analyzes phone calls to identify malicious behaviors and confirm legitimate callers. Additionally, Pindrop Express offers a risk-based authentication solution that validates customer phone numbers before calls reach contact centers. Its services are designed to combat various fraud tactics, such as caller ID spoofing and social engineering. Pindrop's solutions are utilized by numerous sectors, including finance, healthcare, insurance, retail, and travel, helping organizations detect fraudulent activities and authenticate callers efficiently. Established in 2011 and headquartered in Atlanta, Georgia, Pindrop is backed by prominent venture capital firms and plays a significant role in enhancing security and customer experience in voice interactions.

e2y

Acquisition in 2018
e2y is a digital experience consultancy that focuses on enhancing customer experience and driving growth for businesses. As experts in SAP Customer Experience and Mirakl marketplaces, e2y specializes in the implementation and integration of various digital marketplace solutions. Their services encompass a wide range of areas, including B2C and B2B commerce, product content and catalog management, omnichannel fulfillment, and marketplace payment solutions. As part of NTT, e2y leverages its expertise to provide state-of-the-art solutions tailored to meet the needs of its clients.

Millennium 1 Solutions

Acquisition in 2018
Millennium 1 Solutions operates as a business process outsourcing solutions provider. Millennium 1 Solutions provides contact center, credit card, and back office and administration solutions to Canadian organizations in, primarily, highly regulated industries with complex BPO requirements, including financial services and insurance. The company offers multi-lingual capabilities (English, French, Mandarin, Cantonese, and Spanish) across voice, email, and other digital platforms, as well as IVR services for clients.

Highfive

Series C in 2018
Highfive Technologies, Inc. is a developer of video and web conferencing solutions that provide high-fidelity audio and high-definition 4K video connections. Founded in 2012 and based in Redwood City, California, the company offers a range of browser-based devices that support video, audio, and screen sharing across laptops, tablets, and phones. Highfive’s innovative Hardware-as-a-Service model allows organizations to access high-quality conferencing technology with minimal upfront investment, enhancing the quality and ease of communication and collaboration in the workplace. In 2013, the company transitioned from its original name, Parlay Labs, Inc., and as of September 2020, it operates as a subsidiary of Dialpad, Inc.

Mist Systems

Series C in 2018
Mist Systems, Inc. specializes in transforming indoor Wi-Fi experiences through an AI-driven wireless platform. Founded in 2014 and headquartered in Cupertino, California, the company employs real-time data analytics, signal processing, and machine learning to enhance network performance. Its offerings include cloud-managed access points and various subscription services, such as Wi-Fi assurance, Marvis virtual assistant, user engagement, and asset visibility. Mist Systems serves multiple industries, including retail, education, digital workplaces, and healthcare, by enabling enterprises to deliver reliable and measurable wireless services without the need for battery-powered beacons. The company operates as a subsidiary of Juniper Networks, Inc. and has additional offices in Austin and San Francisco, Texas.

ShieldX

Series B in 2017
ShieldX Networks, Inc. is a cybersecurity firm based in San Jose, California, established in 2015. The company specializes in developing network and cloud security software, notably through its ShieldX Elastic Security Platform. This platform provides comprehensive security controls designed to protect data centers, cloud infrastructures, applications, and sensitive data from cyber threats. By employing advanced technology, ShieldX facilitates continuous discovery of workloads, risk identification, and enforcement of security policies across multi-cloud environments. Its agentless security controls automate policy generation, helping enterprises manage risk while enhancing scalability, compliance, and overall cybersecurity posture. The company is supported by a consortium of experienced investors and entrepreneurs from renowned security backgrounds, all sharing a commitment to innovation and exceptional customer experience.

Ceryx

Acquisition in 2016
Ceryx Inc. is the leading provider of reliable, secure Unified Communications and Collaboration (UCC) solutions. Ceryx has managed advanced, customized solutions for mid-market and enterprise clients since 2001. As a Microsoft Gold Certified Partner of Excellence and winner of the 2009 Impact Award for Hosting Solutions, Ceryx has extensive knowledge with Microsoft Exchange, SharePoint and Office Communication Server/Lync. The company also offers managed archiving, advanced security and a range of complementary products and services.

Britehouse

Acquisition in 2015
Britehouse Group Ltd. is a provider of information technology services based in Bryanston, South Africa, serving blue chip companies and various enterprises both locally and internationally. Established in 1986, the company specializes in project consulting, optimization, and support, offering a range of services that include cloud solutions for enterprise resource planning, customer engagement, and human capital management. Britehouse also delivers strategic advisory services, digital marketing, application development, and training. Its proprietary solutions include Atajo for enterprise mobility, Serendipity for knowledge management, and CompuBrand for document efficiency. The company focuses on business process automation using leading software applications and platforms, notably SAP, Oracle, and Microsoft, and offers SaaS ERP solutions tailored for the automotive industry. Britehouse emphasizes innovation and customer-centric services, ensuring that its solutions are adaptable for on-premise or hosted environments. As of September 2015, Britehouse operates as a subsidiary of Dimension Data Holdings plc.

Oakton

Acquisition in 2014
Oakton is an Australian consulting and technology firm established in 1988 that specializes in delivering business insight and technology solutions. The company offers a range of consulting services, including business assurance, managed services, digital channels, IT transformation, customer management, business analytics, and service integration. By focusing on clearly defining client problems, Oakton aims to provide tailored solutions that enable clients to achieve a competitive advantage and tangible results. With a combination of industry experience and specialist technology expertise, Oakton is dedicated to helping its clients navigate complex challenges and make informed decisions.

Nexus IS

Acquisition in 2014
Based in Valencia, CA, Nexus IS, Inc. leverages its extensive experience and expertise to enable organizations to connect to their customers, collaborate to achieve their vision, and create innovative ways to solve business problems. We do this by providing expertise in end-to-end technology solutions based on five distinct, yet complementary practices: Collaboration, Data Center, Borderless Networks, Business Video, and Managed Services. Nexus partners with industry leaders including Cisco, EMC, VMware, NetApp, Citrix, Microsoft, and NEC to ensure its customers are provided the most comprehensive and competitive solutions. Nexus serves the private sector, from small business to the Fortune 500; and the public sector including local, state, and federal government. Additionally, Nexus has highly specialized vertical market practices including education, retail, hospitality, and healthcare where it has developed proprietary applications that turn unified communication into clinical workflow solutions.

NextiraOne

Acquisition in 2013
NextiraOne, now known as Black Box, specializes in providing communications and infrastructure solutions. The company resells platforms and applications from various manufacturers while also offering a proprietary line of over 118,000 products and services. Black Box focuses on designing, building, and maintaining voice and network systems. Headquartered in Lawrence, Pennsylvania, the company operates 194 offices across 141 countries and employs more than 250 team members. It serves a diverse client base, which includes over 175,000 customers worldwide.

Xigo

Acquisition in 2012
Xigo instantly reduces and controls mobile, fixed and global telecommunications costs for organizations of all sizes. The company provides the first and only solution that uploads wireless bills and automatically generates immediate cost and time-saving results -- in minutes, not months. Xigo’s single, cloud-based platform accommodates company growth without adding complexity and satisfies the full range of enterprise communications expense management requirements. Xigo’s success is attributed to customer- centric innovations and industry firsts with more than a decade of expertise spanning wireless and wire line communications.

OpSource

Acquisition in 2011
Dimension Data, formerly known as OpSource, specializes in cloud and managed hosting solutions designed to help businesses of all sizes accelerate growth and scale operations while effectively managing costs and mitigating IT infrastructure risks. The company serves over four hundred clients, including Software-as-a-Service independent software vendors, cloud platform providers, carriers, and enterprises, who rely on its expertise and agility for high-availability, business-critical hosting environments. Dimension Data's Application Operations service enhances traditional hosting by offering comprehensive application management, change management, performance management, and application optimization. Its cloud solution combines the flexibility and community of public cloud services with the security, performance, and control needed by enterprises. Established in 2002, Dimension Data maintains certifications such as SAS 70 Type II, PCI DSS Level 1, and European Safe Harbor, with operations in the United States, the United Kingdom, Ireland, and India.

Magenta Computacíon

Acquisition in 2010
Magenta is focused on services, which contribute to long-term recurring revenues; is a unified communications leader and has extensive experience in complex network integration projects. Magenta boasts more than 22 years of experience providing technology solutions to more than 500 clients. The company has extensive expertise in network integration, security and unified communications. In addition, Magenta offers professional and managed services, including consulting, installation, diagnostics, maintenance and monitoring. Magenta is a Cisco Silver Certified Partner and has strong partnerships with other key technology players.

Teksys

Acquisition in 2009
Teksys is a specialist Microsoft services business providing a range of consultancy, software and support services to optimise customers' Microsoft-based infrastructure platforms. Teksys supplies technology from systems and networking vendors including Microsoft, Cisco, Compaq, Hewlett-Packard, Citrix, Novell, Toshiba, IBM, and Intel. The company was founded in 1991 and is based in Fleet, U.K
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