ESW Capital

Contently is a technology company that specializes in an enterprise content marketing platform designed to assist global businesses in creating, distributing, and optimizing engaging content. Founded in 2011 by Joe Coleman, Dave Goldberg, and Shane Snow, the company is headquartered in New York City and operates as a fully remote, female-led organization. Contently's platform integrates advanced technology with expert content strategy and a diverse creative marketplace, enabling clients to manage their corporate content efficiently and streamline approval processes. The company has received multiple accolades, including recognition as the top enterprise content creation platform by G2 and being named a Customer Choice by Gartner Peer Insights.

SLI Systems Limited specializes in developing learning-based search and navigation technologies for e-commerce websites and other online platforms. The company's offerings include a suite of tools designed to enhance user experience, such as the Learning Search, which adapts to visitor behavior to deliver more relevant search results, and the Enhanced Search Personalization, which tailors the shopping experience for both new and returning customers. SLI also provides features like Rich Autocomplete to engage users with relevant product suggestions and Learning Navigation to create intuitive browsing experiences. Additionally, the company offers a Site Champion service that optimizes web pages for search engines to increase visibility and traffic. Its solutions cater to a wide range of sectors, including apparel, automotive, beauty, and pharmaceuticals. Established in 2013 and headquartered in Christchurch, New Zealand, SLI Systems operates as a subsidiary of ESW Holdings, Inc. and employs a subscription-based service model for its cloud-based platform.

Conquer is the first end-to-end Revenue Engagement Solution for enterprise sales and service teams. As a native application for both Salesforce and Microsoft Dynamics 365, Conquer works inside your existing CRM to make sales and service teams more effective at gaining access, growing pipeline, winning revenue, and strengthening customer relationships. Conquer makes it simple to plan, execute, and optimize every customer interaction directly where your team works, inside Salesforce or Microsoft Dynamics 365.

Chute is a cloud-based platform founded in 2011 and headquartered in San Francisco, California, that enables marketers to harness visual content for enhanced engagement and actionable insights. The company specializes in helping brands and publishers discover, curate, and manage user-generated photos and videos through advanced features such as visual recognition, geolocation, and text search. By obtaining permission to use consumer content, Chute allows businesses to effectively showcase this media in their campaigns and applications, ultimately facilitating stronger connections with audiences and valuable insights into influencer contributions.

Olive Software develops and markets an enterprise level content management platform for publishers and libraries, featuring an automatic transformation of new and printed publications to XML, long term digital archiving, and powerful multi-media electronic publishing system. The platform offers multiple vertical applications driven from a single workflow and single XML repository.

ResponseTek Networks Corp. is a leading provider of Customer Experience Management (CEM) software, focused on enhancing customer satisfaction by transforming customer feedback into actionable insights. The ResponseTek Listening Platform connects major corporations, including HSBC and Vodafone, with their customers across various touchpoints such as retail, call centers, and online services. By employing diverse methods, including SMS surveys and social media monitoring, ResponseTek enables organizations to obtain a comprehensive view of the customer experience, supported by both quantitative data and qualitative feedback. Headquartered in Vancouver, the company also has offices in Toronto and London, UK, and aims to integrate customer experience data across organizations to eliminate information silos and foster improvements in customer satisfaction.

Firm58, Inc. is a provider of web-based financial management software solutions designed to streamline trade operations for capital market firms. Founded in 2005 and headquartered in Chicago, Illinois, the company offers a Software-as-a-Service platform that automates various back-office functions. Key features of the Firm58 platform include revenue management and billing solutions, profit analysis and exchange fee verification, and compliance surveillance tools. These solutions enable firms to manage billing, payments, compensation, and client commission agreements across multiple asset classes, including equities, futures, and foreign exchange. Firm58's clientele consists of global market exchanges, institutional brokerages, and trading firms, all benefiting from the platform’s ability to enhance operational efficiency and revenue management. In January 2019, Firm58 was acquired by Ignite Technologies, Inc.

RMSA Retail Solutions, LLC specializes in providing planning and consulting services for store retailers through its advanced software platform focused on merchandise planning, forecasting, and inventory management. Founded in 1952 and originally based in Riverside, California, the company is now headquartered in Austin, Texas, following its acquisition by Ignite Technologies, Inc. RMSA's software utilizes data-driven insights to help clients optimize inventory levels and enhance sales profitability by adapting to sales trends. The company serves a diverse clientele across the United States, Canada, and the Caribbean, enabling retailers to effectively manage their inventory, identify growth opportunities, and analyze performance outcomes.

Mobilogy Now offers advanced mobile lifecycle solutions that enable operators, retailers, buyback vendors and enterprises to provide enhanced customer experience, increase revenue, improve productivity, enhance security and reduce cost. With delivery channels in store and online, customers can take advantage of Mobilogy Now a full suite of mobile lifecycle solutions: diagnostics, phone-to-phone content transfer, AppLoader and wipe. In addition, Mobilogy Now offers monitoring, statistics and analysis of all activities. Mobilogy Now global leadership is demonstrated through its deployment of over 75,000 units at more than 100 mobile operators and retailers globally, representing well over 50,000 outlets handling hundreds of millions of transactions per year.

Kayako Limited, founded in 2001 and based in London, United Kingdom, develops customer support software aimed at enhancing customer service experiences for businesses of all sizes, including startups, large corporations, charities, and government entities. The company's software unifies various communication channels such as email, social media, and live chat into a single interface, allowing teams to manage customer inquiries more effectively. By streamlining interactions, Kayako enables businesses to improve customer loyalty and engagement through real-time communication. The platform is designed to transform traditional, cumbersome customer service tools into user-friendly solutions that facilitate proactive and consistent customer support, ultimately helping organizations leverage customer service as a competitive advantage.

Qumu Corporation specializes in providing comprehensive solutions for creating, managing, securing, distributing, and measuring live and on-demand video content specifically tailored for enterprises. The company's platform enhances employee engagement and modernizes workplace communication by enabling efficient knowledge sharing. Qumu's offerings include software licenses, server appliances, software-enabled devices, and cloud-hosted services, complemented by maintenance and support as well as professional services. The company serves a diverse clientele across various sectors, including banking, finance, insurance, manufacturing, telecom, technology, and healthcare, as well as government entities. Its primary market is in North America, with additional reach in Europe and Asia. Headquartered in Minneapolis, Minnesota, Qumu was established in 1978 and rebranded from Rimage Corporation in 2013.

Knowledge Marketing is a developer of an integrated online platform designed to assist organizations in monetizing their extensive audience and customer data. The company offers a unique blend of on-demand solutions, which can be utilized as a package or individually based on client needs. Its Audience Management Platform combines tools for email marketing, online data collection, and back office circulation management into a cohesive service. This integration enables clients to enhance their marketing strategies, engage their audiences more effectively, and leverage big data to generate new revenue streams and improve operational efficiency.

Infer, Inc. provides cloud-based applications designed to enhance the sales and marketing efforts of Fortune 1000 and high-growth companies. Founded in 2010 and headquartered in Palo Alto, California, Infer utilizes predictive analytics to analyze historical data from customer relationship management systems alongside various external signals from the web, such as company size and job openings. This approach allows Infer to identify leads with the highest likelihood of conversion, enabling companies to prioritize their sales representatives on the most promising opportunities. The platform integrates easily with existing systems, facilitating a quick setup process. As of October 2017, Infer operates as a subsidiary of Ignite Technologies, Inc.

Dotnetnuke, based in Austin, is a technology company that specializes in creating comprehensive solutions for online experiences. Their offerings serve a diverse clientele, including well-known organizations such as True Value Hardware, Bose, Cornell University, and NASCAR, among others. Dotnetnuke's technology powers over 750,000 websites globally, facilitating engagement for customers, partners, and employees. In addition to its commercial products, Dotnetnuke also oversees the DotNetNuke Open Source Project, contributing to the broader development community.

Wave Systems specializes in developing and marketing hardware-based digital security solutions designed to enhance organizational security from the hardware level upward. The company utilizes specifications established by the Trusted Computing Group, such as the Trusted Platform Module (TPM) security chip and self-encrypting drives (SED), to create a comprehensive security framework. Wave's software facilitates the effective management of these industry-standard technologies on an enterprise scale, offering features such as remote management, audit logs for regulatory compliance, and detailed policy controls. This results in a fully-managed solution for encryption, authentication, malware detection, and data loss protection. Wave has established partnerships with major original equipment manufacturers, including well-known brands like Acer, Dell, and HP, as well as leading drive manufacturers such as Micron and Samsung. Founded in 1988 and headquartered in Lee, Massachusetts, Wave Systems also has offices in several global locations, including Cupertino, Princeton, Frankfurt, London, Paris, Tel Aviv, The Hague, and Zurich.