ECI Software Solutions

ECi Software Solutions is a provider of business and e-commerce solutions, specializing in industry-specific software and services for small and medium-sized enterprises. With over 30 years of experience, the company offers both on-premise and cloud-based technologies tailored to sectors such as manufacturing, office supplies, building materials, and IT services. Their product offerings include enterprise resource planning (ERP) software and business management solutions, which help businesses streamline operations and enhance profitability. By focusing on the unique needs of various industries, ECi Software Solutions supports the entrepreneurial spirit and growth of its clients.

Sarah Hagan

COO and President

19 past transactions

Bolt Software

Acquisition in 2020
BOLT Software is a cloud-based construction business management solution headquartered in Grand Prairie, Texas. The company offers a software-as-a-service (SaaS) platform designed to simplify project management, scheduling, and estimating for subcontractors in the new home construction sector. By leveraging modern technology, BOLT Software aims to enhance planning, communication, and execution processes for its users, ultimately improving efficiency in residential construction projects. Additionally, BOLT complements the functionality of MarkSystems’ Internet Toolkit (ITK), providing a comprehensive management solution for construction professionals.

ProsperityERP

Acquisition in 2020
ProsperityERP is a customer-focused team made up of system integrators deeply rooted in the LBM and Hardline industry.

BuildTools

Acquisition in 2020
BuildTools, Inc. is a web-based construction management platform tailored specifically for custom builders and remodelers. Based in the United States, the company was developed by a custom home builder to address the unique needs of small volume builders and their clients. As a subsidiary of ECi Software Solutions, BuildTools offers a management system that streamlines the construction process, enhancing efficiency and communication in the building industry. The platform aims to provide a user-friendly experience that reflects the practical challenges faced by custom builders.

Trivest Software

Acquisition in 2019
Trivest Software Group specializes in developing, implementing, and integrating smart software solutions tailored for project and customer order-driven companies in the manufacturing sector. Founded in 2016 and headquartered in Apeldoorn, Netherlands, the company offers a diverse product portfolio that includes enterprise resource planning (ERP), asset performance management (APM) software, CAD/CAM solutions, business intelligence tools, mobile applications, and Trivest Connect. As of September 30, 2019, Trivest Software operates as a subsidiary of ECi Software Solutions, Inc., further enhancing its capabilities and reach within the SME manufacturing market.

Pacsoft

Acquisition in 2019
Pacsoft Australia Pty Ltd. specializes in developing inventory management and point of sale software solutions tailored for retail and wholesale businesses. The company offers a comprehensive suite of products, including Optemizer for financial and inventory management, a Point of Sale system for processing transactions, and modules for accounts receivable and payable. Additional features include Job Streaming for reporting, an Emergency Backup System to maintain operations during server outages, and tools for data importing and report generation. Pacsoft also provides a Branching Module for multi-location access, customer relationship management tools, and retail profit management solutions. Established in 1984 and headquartered in Hawthorn East, Australia, with offices in New Zealand and the United States, Pacsoft serves clients across various regions, including the United States, Central America, the United Kingdom, and Asia. The company has formed strategic partnerships with numerous notable organizations and operates as a subsidiary of ECi Software Solutions, Inc. since July 2019.

Lasso

Acquisition in 2018
Lasso Data Systems Inc. specializes in developing cloud-based customer relationship management software tailored for real estate builders, developers, and new home sales agencies. Founded in 2005 and based in Richmond, Canada, the company provides a comprehensive suite of tools that manage the entire homebuyer journey, from initial interest to occupancy. Its software facilitates lead management, automated engagement, email marketing, and detailed reporting. In addition to its software solutions, Lasso offers implementation, training, support, and data management services. Since becoming a subsidiary of ECi Software Solutions, Inc. in December 2018, Lasso continues to focus on enhancing the marketing and sales processes for its clients, aiming to improve efficiency and profitability in the new home market.

Print Audit

Acquisition in 2018
Print Audit, Inc. is a Calgary-based company that specializes in print tracking and auditing software designed to help organizations analyze, reduce, and recover printing volumes and costs. Its product suite includes tools such as Print Audit 6, which aims to lower printing costs and environmental impact, and Print Audit Secure, enabling users to release print jobs from various devices using smartphones or web-enabled computers. Additionally, the company offers tools for scan, fax, and copy tracking, as well as dealer sales tools like Print Audit Facilities Manager, The Assessor, and The Rapid Assessment Key. These tools support office equipment dealers and various industries, including small to medium-sized businesses, education, healthcare, and government. Print Audit provides services such as webinars, installation, support, and training, and distributes its products through a global network of dealers. Established in 1999, Print Audit has expanded its presence internationally, with offices in several countries. As of late 2018, it operates as a subsidiary of ECi Software Solutions, Inc.

Office Document Consulting

Acquisition in 2018
Office Document Consulting, a global provider of sales automation software for the office equipment, managed print and IT channels.

Vineyardsoft Corp.

Acquisition in 2018
Vineyardsoft Corporation, founded in 1998 and headquartered in Winchester, Massachusetts, specializes in the development of KnowledgeSync, a business activity monitoring (BAM) software. The company serves over 10,000 organizations worldwide through a network of more than 150 reseller and Original Equipment Manufacturing (OEM) partners. KnowledgeSync enhances operational efficiency by providing real-time insights into business activities. Since becoming a subsidiary of ECi Software Solutions, Vineyardsoft has strengthened its relationship with ECi, which integrates KnowledgeSync across its Manufacturing and Field Service Divisions. This collaboration enables ECi to offer the benefits of KnowledgeSync to a wider customer base while supporting the ongoing development of the software.

PrintFleet

Acquisition in 2018
PrintFleet Inc. is a software development company that specializes in data-driven device management and assessment solutions for the imaging industry. Founded in 2002 and based in Kingston, Canada, the company provides a comprehensive platform that includes print management services, supply chain automation, and a rapid assessment application. PrintFleet's offerings encompass a managed and cloud-based print services solution, along with a remote data collection tool that gathers critical performance and supply level data from multi-function print devices. This data is made accessible to end users and partners through customized web portals, enhancing automation and efficiency. The company supports dealers, distributors, and manufacturers by offering technical, training, and business development services. PrintFleet operates through a network of partners both in Canada and internationally and has been a subsidiary of ECi Software Solutions, Inc. since early 2018.

Mark Systems

Acquisition in 2017
Mark Systems is a provider of software solutions tailored for home builders, offering tools that streamline the management of construction data, inventories, and ERP information. Their mobile platform features an integrated database and an ERP management application, allowing users to visualize critical elements such as lot inventory, construction progress, sales status, and budget variances. By leveraging best practices based on recommendations from the National Association of Home Builders, Mark Systems enables developers and home builders to enhance operational efficiency and improve customer service through real-time access to essential information from any location.

Naverisk

Acquisition in 2015
Naverisk Ltd. is a software company based in Auckland, New Zealand, specializing in unified remote monitoring and management (RMM) and service desk solutions. Established in 2007, the company develops a web-based platform that enables managed service providers (MSPs) and IT professionals to automate IT service delivery and enhance operational efficiency. The Naverisk platform offers a comprehensive suite of features, including remote monitoring and management, service desk functionality, time tracking, billing, cloud-based managed antivirus, email security, asset management, and business reporting. This solution is accessible via the cloud or onsite installations, catering primarily to small and medium-sized businesses and IT service providers both in New Zealand and internationally. Naverisk also offers training and consulting services to support clients in effectively utilizing its software. As of April 2015, Naverisk operates as a subsidiary of eCommerce Industries, Inc.

Spruce Computer Systems

Acquisition in 2015
Spruce Computer Systems, Inc. specializes in software solutions tailored for the lumber, hardware, and building materials industries. Founded in 1985 and headquartered in New York, the company also operates an office in Haslemere, United Kingdom, with support centers in Albany, New York, and Waukesha, Wisconsin. Its flagship product, SpruceWare.NET, is a comprehensive Windows information management tool that assists users with accounts payable, accounts receivable, general ledger, manufacturing, point of sale, purchasing, and reporting activities. Additionally, Spruce Computer Systems offers Spruce AnyWare, a mobile application designed for various stakeholders, including owners and sales personnel, enabling them to access and interact with the SpruceWare.NET system. In January 2015, the company was acquired by ECi Software Solutions, enhancing its capabilities and reach in the market.

Red Cheetah Software

Acquisition in 2013
Red Cheetah Software specializes in developing business operations software tailored for the office supplies industry. The company's primary products include Outpost, an e-commerce solution designed to enhance online sales, and Home Range, a web-based backend solution that facilitates the approval and transmission of orders. Operating under the brand names Outpost, Home Range, and Digital Concepts, Red Cheetah Software aims to support office supplies dealers by providing effective tools to streamline their business processes.

BlueSky Systems Solutions Ltd.

Acquisition in 2012
BlueSky Systems Solutions is the fastest growing back office systems supplier exclusively developing software and IT services for UK Office Products Dealers. Launched in 2006 BlueSky attribute their strong growth to the exceptional customer service they provide and that listening to customers is what drives their development programme. With offices in Hilton, Derbyshire and a distribution office in Dublin, Ireland they are a highly experienced and forward thinking team with many years of experience in systems implementation in the Office Products Industry.

Digital Gateway

Acquisition in 2011
Digital Gateway provides dealer management software for the office equipment industry in the United States. The company offers e-automate, a business management software solution for field service-oriented dealers, which enables to manage common business processes, such as accounting, inventory control, sales, service dispatch, contract processing, and more; Digital Quote Manager, a sales tool that allows sales representatives to create sales quotes with correct equipment configurations.

FMAudit LLC

Acquisition in 2011
FMAudit LLC provides remote meter reading solutions. FMAudit's suite of print assessment, remote meter, supply and service data applications provide real-time information that empowers organizations to automate labor-intensive business processes.

ECi Acsellerate

Acquisition in 2010
Acsellerate Solutions is a subscription-based provider of sales intelligence services that specializes in on-demand analytics and reporting. The company offers web-based solutions that integrate with Customer Relationship Management (CRM) systems, enabling executives, managers, and sales professionals to assess the effectiveness of their customer relationships. By transforming data into actionable insights, Acsellerate empowers organizations to enhance their business productivity and efficiency, ultimately driving better financial outcomes.

ECi OMD

Acquisition in 2006
ECi OMD specializes in designing, developing, and marketing integrated business software solutions tailored for the office equipment industry. The company offers a comprehensive suite of software applications, including solutions for accounts payable, accounts receivable, financial management, and service management, among others. Their flagship OMD software addresses various business needs, while OMDNet provides an internet-based platform for e-commerce transactions, enabling companies to host dedicated websites for their customers. Additionally, OMD offers a Bar Code Scanning solution that utilizes handheld devices for efficient inventory management. The company's clientele primarily consists of dealers and distribution businesses engaged in the sales and service of various office equipment, including copiers, fax systems, and telecommunications products.
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