Webhelp

Sellbytel Group GmbH, founded in 1988 and headquartered in Nuremberg, Germany, specializes in outsourcing solutions across various domains, including sales, service, IT support, training, healthcare, and back office operations. The company offers comprehensive customer management services in over 45 languages, catering to leading international brands in sectors such as IT, consumer electronics, telecommunications, fast-moving consumer goods, energy, automotive, finance, and logistics. As of September 2018, Sellbytel Group operates as a subsidiary of Webhelp SAS, providing modern and effective solutions tailored to meet the diverse needs of its clients.

Telecats B.V. specializes in advanced speech and telephony technology solutions aimed at enhancing customer service. The company offers a range of services, including speech technology for call recognition, routing, and emotional analysis, as well as contact center solutions featuring priority queuing, computer telephony integration, and call recording capabilities. Telecats also provides interactive voice response (IVR) systems that facilitate direct communication with information systems, enabling customer identification and call reason classification. Additionally, the company delivers an IP telephony platform that manages incoming and outgoing calls, user control, and conferencing features. Founded in 1993 and headquartered in Enschede, the Netherlands, with an office in Vienna, Austria, Telecats operates as a subsidiary of Webhelp Nederland B.V.

GoExcellent is the leading Nordic outsourcing supplier of call centre, telemarketing/telesales, back office & tech support services.