Bain Capital

Surf Internet offers fiber and fixed wireless broadband services to residential and business customers in Indiana, Illinois, and Michigan. The company provides a variety of internet plans tailored to different usage needs, ensuring reliable connectivity for activities such as streaming, gaming, and remote work. In addition to broadband internet, Surf Internet also offers digital phone services. The company is committed to expanding its network infrastructure to improve service availability and performance while prioritizing customer support for installation and technical issues. Through its efforts, Surf Internet aims to enhance the quality of life in the Great Lakes region by delivering high-speed internet solutions to communities.

T-Gaia is a telecommunications company based in Japan that operates primarily in three segments: Mobile, Solution, and Settlement Services. The company engages in the sales and distribution of mobile phones and offers corporate customers various solution services, including brokerage services for fixed-line communication and broadband services. T-Gaia has a significant presence in the prepaid market, selling prepaid cards and codes, primarily through convenience stores, which have been steadily expanding. Additionally, the company provides a nationwide electronic payment system and distributes gift cards in Singapore through its subsidiaries.

Kestra Medical Technologies, Inc. specializes in the development and manufacturing of wearable medical devices designed for monitoring and managing acute medical conditions. Founded in 2014 and based in Kirkland, Washington, the company offers solutions that collect, communicate, and store patient performance data, enabling both real-time and retrospective analysis. Among its products are wearable cardioverter defibrillators, which aim to prevent sudden cardiac death and facilitate cardiac recovery in at-risk patients. Kestra Medical Technologies focuses on creating intuitive and mobile diagnostic and therapeutic technologies that support healthcare providers and enhance patient care.

Surf Internet offers fiber and fixed wireless broadband services to residential and business customers in Indiana, Illinois, and Michigan. The company provides a variety of internet plans tailored to different usage needs, ensuring reliable connectivity for activities such as streaming, gaming, and remote work. In addition to broadband internet, Surf Internet also offers digital phone services. The company is committed to expanding its network infrastructure to improve service availability and performance while prioritizing customer support for installation and technical issues. Through its efforts, Surf Internet aims to enhance the quality of life in the Great Lakes region by delivering high-speed internet solutions to communities.

Augtera Networks is a technology company that specializes in artificial intelligence solutions for network management. Founded in 2016 and based in Palo Alto, California, Augtera offers an AI-driven platform designed to enhance operations, planning, and orchestration across physical, virtual, and cloud network environments. The platform addresses the challenges of increasing scale and complexity in network management by providing tools for data integration, network modeling, and visualization. It aims to eliminate operational noise, facilitate proactive management, and prevent incidents in enterprise and service provider networks. Augtera's technology is utilized by a range of industries, including cloud services, finance, and telecommunications, enabling clients to automate and optimize their network operations effectively.

PresenceLearning makes live, online special education related services available to K-12 students around the United States. As the leader in the delivery of clinical services via the web, PresenceLearning has provided over 2.5 million teletherapy sessions. Services include speech-language therapy, occupational therapy, behavioral interventions and mental health services, assessments, and early childhood services.

Kestra Medical Technologies, Inc. specializes in the development and manufacturing of wearable medical devices designed for monitoring and managing acute medical conditions. Founded in 2014 and based in Kirkland, Washington, the company offers solutions that collect, communicate, and store patient performance data, enabling both real-time and retrospective analysis. Among its products are wearable cardioverter defibrillators, which aim to prevent sudden cardiac death and facilitate cardiac recovery in at-risk patients. Kestra Medical Technologies focuses on creating intuitive and mobile diagnostic and therapeutic technologies that support healthcare providers and enhance patient care.

Augtera Networks is a technology company that specializes in artificial intelligence solutions for network management. Founded in 2016 and based in Palo Alto, California, Augtera offers an AI-driven platform designed to enhance operations, planning, and orchestration across physical, virtual, and cloud network environments. The platform addresses the challenges of increasing scale and complexity in network management by providing tools for data integration, network modeling, and visualization. It aims to eliminate operational noise, facilitate proactive management, and prevent incidents in enterprise and service provider networks. Augtera's technology is utilized by a range of industries, including cloud services, finance, and telecommunications, enabling clients to automate and optimize their network operations effectively.

Quantum Metric, Inc. provides an analytics platform that leverages machine learning to capture and analyze user behavior across digital channels. The platform combines statistical analysis with machine intelligence to assess website performance, identify user struggles, and detect issues such as underperforming layouts and network problems. By integrating session replay with customer feedback and various analytics tools, Quantum Metric enables organizations to gain insights into user interactions, including clicks and session behavior. The platform's Funnel DNA analysis helps identify segments affecting conversion rates and quantifies digital frustration points, informing strategic improvements. Catering primarily to Fortune 500 companies in sectors like e-commerce, finance, travel, and telecommunications, Quantum Metric aims to enhance digital products and optimize user experiences. Founded in 2011 and headquartered in Monument, Colorado, the company has received recognition for its innovation and growth.

Halo Health Inc. provides innovative technology solutions for clinical communication and care coordination in healthcare organizations across the United States. The company has developed a comprehensive clinical communication platform that includes features such as secure messaging, enterprise-wide scheduling, and patient engagement tools. Its offerings, including Halo Messaging, Halo Pronto, Patient Halo, and Halo Handoff, facilitate real-time communication among healthcare providers and streamline patient transitions. The platform enables healthcare professionals to send secure text messages, share critical images, and access essential information such as electronic health records and lab results, all while ensuring HIPAA compliance. By eliminating outdated communication methods like pagers and enhancing care coordination, Halo Health aims to improve response times and reduce patient readmission rates. Founded in 2010 and headquartered in Cincinnati, Ohio, with an additional office in Columbus, Halo Health continues to focus exclusively on transforming patient care through its advanced communication solutions.

Aria Systems, established in 2002 and headquartered in San Francisco, specializes in providing a cloud-based platform for managing and billing recurring revenues. Its core product, Aria, caters to enterprises seeking subscription-based billing solutions, while Aria Crescendo sets industry standards for cloud-based monetization. Aria for Communications serves mobile, multiple system operators, and over-the-top media providers. The company serves clients across hi-tech, media, telecom, cloud services, and finance industries worldwide, helping them maximize customer satisfaction, retention, and lifetime value through agile billing and active customer engagement.

SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.

BTI Systems Inc. is a company that specializes in developing and marketing cloud and metro networking software and systems for carriers, colocation, content, and service providers, as well as cloud infrastructure companies globally. Its product offerings include the BTI Intelligent Cloud Connect platforms for cloud service delivery, high-bandwidth Packet Optical Transport network infrastructure for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet business services and mobile backhaul applications. Additionally, BTI provides Ethernet Access Platforms to extend services to customer premises and control software for centralized network management. Founded in 2000 and based in Kanata, Canada, BTI also offers professional services such as network planning, systems engineering, and installation. The company serves over 380 customers worldwide and operates regional sales, marketing, and research and development centers internationally. BTI Systems is a subsidiary of Juniper Networks, as of January 2016.

Aria Systems, established in 2002 and headquartered in San Francisco, specializes in providing a cloud-based platform for managing and billing recurring revenues. Its core product, Aria, caters to enterprises seeking subscription-based billing solutions, while Aria Crescendo sets industry standards for cloud-based monetization. Aria for Communications serves mobile, multiple system operators, and over-the-top media providers. The company serves clients across hi-tech, media, telecom, cloud services, and finance industries worldwide, helping them maximize customer satisfaction, retention, and lifetime value through agile billing and active customer engagement.

Aria Systems, established in 2002 and headquartered in San Francisco, specializes in providing a cloud-based platform for managing and billing recurring revenues. Its core product, Aria, caters to enterprises seeking subscription-based billing solutions, while Aria Crescendo sets industry standards for cloud-based monetization. Aria for Communications serves mobile, multiple system operators, and over-the-top media providers. The company serves clients across hi-tech, media, telecom, cloud services, and finance industries worldwide, helping them maximize customer satisfaction, retention, and lifetime value through agile billing and active customer engagement.

BTI Systems Inc. is a company that specializes in developing and marketing cloud and metro networking software and systems for carriers, colocation, content, and service providers, as well as cloud infrastructure companies globally. Its product offerings include the BTI Intelligent Cloud Connect platforms for cloud service delivery, high-bandwidth Packet Optical Transport network infrastructure for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet business services and mobile backhaul applications. Additionally, BTI provides Ethernet Access Platforms to extend services to customer premises and control software for centralized network management. Founded in 2000 and based in Kanata, Canada, BTI also offers professional services such as network planning, systems engineering, and installation. The company serves over 380 customers worldwide and operates regional sales, marketing, and research and development centers internationally. BTI Systems is a subsidiary of Juniper Networks, as of January 2016.

SevOne, Inc. is a provider of infrastructure performance monitoring and analytics solutions, catering to a global clientele that includes communications service providers, financial services, and large enterprises. Founded in 2003 and headquartered in Boston, Massachusetts, with additional offices in Newark, Delaware, and London, the company focuses on delivering real-time insights through its SevOne Data Platform, which collects and analyzes multi-vendor network performance metrics. Its offerings include customizable visualization tools, network streaming telemetry, and solutions for software-defined networking and SD-WAN monitoring. The patented SevOne Cluster architecture enables rapid monitoring across diverse devices, ensuring that organizations can prevent performance-impacting outages. SevOne's technology is designed to support complex, dynamic infrastructures, helping clients navigate the challenges of next-generation networking. As of late 2019, SevOne operates as a subsidiary of Turbonomic, Inc.

Atento is the largest provider of customer relationship management (CRM) and business process outsourcing (BPO) services in Latin America. The company offers a comprehensive range of services, including customer care, sales, collections, back office, and technical support, catering to various sectors such as telecommunications, banking, financial services, healthcare, retail, and public administration. Atento serves its clients through multiple channels, including digital platforms like SMS, email, chat, social media, and applications, as well as traditional voice and in-person interactions. The company operates across several geographical regions, including Brazil, the Americas, and EMEA (Europe, the Middle East, and Africa).

BTI Systems Inc. is a company that specializes in developing and marketing cloud and metro networking software and systems for carriers, colocation, content, and service providers, as well as cloud infrastructure companies globally. Its product offerings include the BTI Intelligent Cloud Connect platforms for cloud service delivery, high-bandwidth Packet Optical Transport network infrastructure for various metro and regional services, and Access and Aggregation Platforms for carrier Ethernet business services and mobile backhaul applications. Additionally, BTI provides Ethernet Access Platforms to extend services to customer premises and control software for centralized network management. Founded in 2000 and based in Kanata, Canada, BTI also offers professional services such as network planning, systems engineering, and installation. The company serves over 380 customers worldwide and operates regional sales, marketing, and research and development centers internationally. BTI Systems is a subsidiary of Juniper Networks, as of January 2016.

3Com Corporation was a digital electronics manufacturer recognized for its innovative computer networking products. Founded in 1979 by Robert Metcalfe and Howard Charney, the company focused on Ethernet technology, which Metcalfe co-invented. 3Com's product offerings included network interface cards, switches, routers, wireless access points, IP voice systems, and security solutions such as intrusion prevention and network access control systems. The company expanded its market presence significantly after acquiring full ownership of H3C Technologies Co., Limited in 2007, which enhanced its reach in China and contributed to its networking market share across Europe, Asia, and the Americas. The company marketed its products under the brands 3Com, H3C, and TippingPoint. In 2010, 3Com was acquired by Hewlett-Packard, resulting in its dissolution as a separate entity.

Vonage Holdings Corp. specializes in cloud-based communication services for businesses and consumers. It offers a range of products, including integrated voice, text, video, and data applications, API solutions for embedding communications into apps and websites, and various service plans for home telephone services. Vonage's offerings enable businesses to enhance customer interactions, create new experiences, and leverage data and AI for successful conversations. It serves a diverse range of industries, including healthcare, education, retail, and finance, and operates globally, selling its products through various channels.

EyeTel Imaging, founded in 1996, specializes in developing imaging technologies aimed at addressing vision loss caused by undetected diabetic retinopathy. The company signed a license agreement with Johns Hopkins University to commercialize new retinal imaging technology, leading to the creation of the EyeTel Retinal Imaging System, which is based on the DigiScope, a semi-automated fundus camera. This system enables the detection of various ocular conditions, including age-related macular degeneration and glaucoma. EyeTel also operates the EyeTel Reading Center, a telemedicine service that offers expert analysis of patient images. Collaborating with the Wilmer Eye Institute, EyeTel has ensured extensive clinical validation of its products. The company has established manufacturing partnerships to produce the DigiScope cost-effectively, and its enhancements have made the system a reliable diagnostic tool for optometrists.

EyeTel Imaging, founded in 1996, specializes in developing imaging technologies aimed at addressing vision loss caused by undetected diabetic retinopathy. The company signed a license agreement with Johns Hopkins University to commercialize new retinal imaging technology, leading to the creation of the EyeTel Retinal Imaging System, which is based on the DigiScope, a semi-automated fundus camera. This system enables the detection of various ocular conditions, including age-related macular degeneration and glaucoma. EyeTel also operates the EyeTel Reading Center, a telemedicine service that offers expert analysis of patient images. Collaborating with the Wilmer Eye Institute, EyeTel has ensured extensive clinical validation of its products. The company has established manufacturing partnerships to produce the DigiScope cost-effectively, and its enhancements have made the system a reliable diagnostic tool for optometrists.

US LEC is a competitive local exchange carrier (CLEC) that offers switched local, long distance, and enhanced telecommunications services mainly to medium and large organizations in select southeastern U.S. markets. Established in June 1996 following the Telecom Act, which fostered competition in local exchange services, US LEC began operations in Charlotte, North Carolina in March 1997, becoming one of the first CLECs in the state to provide such services. The company subsequently expanded its services to Raleigh, Greensboro, and Atlanta. By February 1998, US LEC reported 62,545 Equivalent Access Lines in service and has plans to further extend its reach by entering 15 new markets across Tennessee, Florida, South Carolina, Virginia, and North Carolina.