Freshworks

An online EdTech marketplace that hyper connects Industries and Educators with University Students & Fresh Graduates and facilitates them in their transition from University to a financially and professionally independent career.

Flint is a developer of an advanced automation platform that integrates and orchestrates IT infrastructure for enterprises. Based in India, the company specializes in IT automation and cloud management, providing a unified system designed to enhance business productivity. Flint's open standards-based approach allows organizations to automate a wide range of operations, streamlining processes and improving overall efficiency.

AnswerIQ Inc. is an artificial intelligence service provider focused on enhancing customer support operations. The company offers a range of tools designed to improve efficiency and accuracy in handling customer support tickets while reducing costs. Key offerings include Self Assist, an intelligent deflection tool that analyzes incoming tickets, and a Customer Support AI Chatbot that automates responses and guides users to relevant knowledge base articles. AnswerIQ also provides Automated Customer Support Triage for instant issue classification, an Automated Ticket Response solution for managing ticket replies, and Agent Assist for streamlining ticketing processes. Additionally, it features Analytics Assessment Tools to identify and address inefficiencies in support templates and knowledge bases. Operating since 2017 and based in Seattle, AnswerIQ serves numerous brands and organizations, integrating seamlessly with existing customer experience management systems like Zendesk and Salesforce. The company is a subsidiary of Freshworks Inc.

Fyle is a digital transaction platform focused on streamlining business expense reporting and management. The platform leverages machine learning-powered data extraction technology to automatically identify and process data from receipts with a single click. This capability enables businesses to efficiently connect, store, and share transactions while ensuring compliance with company policies by automatically checking each transaction for potential fraud or duplicates. Fyle aims to simplify the expense management process, making it more accessible and user-friendly for organizations.

CanvasFlip Solutions Pvt. Ltd. is a software development company based in Hyderabad, India, founded in 2015. The company specializes in a subscription-based platform that facilitates prototyping and user experience testing for mobile applications. Its flagship product, CanvasFlip, is a cloud-based tool that allows users to create prototypes for iOS and Android applications, share them, and gather real-time insights. This platform is designed for product managers and entrepreneurs, enabling them to validate their ideas and assess user experience without manual coding. By providing a collaborative environment, CanvasFlip Solutions enhances the design process, allowing designers to create prototypes while capturing analytics directly on their designs. As of July 2019, the company operates as a subsidiary of Freshworks Inc.

Fyle is a digital transaction platform focused on streamlining business expense reporting and management. The platform leverages machine learning-powered data extraction technology to automatically identify and process data from receipts with a single click. This capability enables businesses to efficiently connect, store, and share transactions while ensuring compliance with company policies by automatically checking each transaction for potential fraud or duplicates. Fyle aims to simplify the expense management process, making it more accessible and user-friendly for organizations.

Natero, Inc. is a cloud-based analytics company that specializes in providing a comprehensive solution for product managers and business intelligence analysts. Founded in 2012 and based in Palo Alto, California, Natero offers a platform that integrates machine learning to predict customer behavior with big data analytics to deliver deep insights into customer interactions. This innovative approach enables SaaS customer success teams to enhance customer retention and maximize customer lifetime value. As of May 2019, Natero operates as a subsidiary of Freshworks Inc.

Fyle is a digital transaction platform focused on streamlining business expense reporting and management. The platform leverages machine learning-powered data extraction technology to automatically identify and process data from receipts with a single click. This capability enables businesses to efficiently connect, store, and share transactions while ensuring compliance with company policies by automatically checking each transaction for potential fraud or duplicates. Fyle aims to simplify the expense management process, making it more accessible and user-friendly for organizations.

Zarget is a website optimization company that specializes in conversion rate optimization software for small- and medium-sized businesses. Founded in 2015 and based in Walnut, California, Zarget provides a comprehensive platform that includes features such as A/B testing, funnel analysis, heat maps, click maps, and live data reporting. The software is designed to help marketers understand user interactions on their websites, enabling them to make data-driven decisions to enhance customer engagement and boost conversions. By utilizing tools like split URL testing and session recording, Zarget assists businesses in increasing orders, customer interactions, and signups through actionable insights derived from user metrics. As of August 2017, Zarget operates as a subsidiary of Freshworks Inc.

Joe Hukum is an on-demand concierge service based in Gurgaon, India, that was founded in 2015. It allows users to conveniently arrange various services through a mobile application. The offerings include transportation, food delivery, local shopping, home services, travel arrangements, beauty services, pharmacy needs, cake orders, online shopping, bill payments, restaurant reservations, and grocery delivery. With a focus on alleviating the pressures of time constraints faced by individuals in their busy lives, Joe Hukum prioritizes customer satisfaction by ensuring prompt and competitive service delivery. Operating as a subsidiary of Freshworks Inc. since 2017, Joe Hukum aims to provide a seamless experience by allowing users to text their service requirements and locations, ensuring they receive the best products and services swiftly.

Pipemonk is a data integration platform that allows companies to synchronize and move data amongst multiple cloud apps quickly and easily. It builds a "Cloud Data Integration" platform that seamlessly synchronizes and moves data between various Cloud Business Apps (like Shopify, QuickBooks, BigCommerce, etc). It was founded in 2014 and is headquartered in Palo Alto, California.

Chatimity Software Pvt Ltd. operates a social chat application that enables people to communicate with anyone else in the world. The company was founded in 2011 and is based in Bengaluru, India. As of October 18, 2016, Chatimity Software Pvt Ltd. operates as a subsidiary of Freshdesk Technologies Private Limited.

Airwoot is a real-time customer support provider enabling brands to provide customer support on social media by notifying the customer engagement in real-time. The company reinvents the customer experience by transforming the way brands interact with their customers on social media. It is an intelligent customer experience platform using natural language processing and machine learning to automatically identify customers who need engagement and help brands reduce response time, uncover business insights behind conversations, know the customers like never before, and increase customer satisfaction. It is used by many of the consumer internet companies of India to manage social media customer experience.

Framebench is a cloud-based communication and feedback platform designed specifically for digital agencies and creative design firms. It serves as a central workspace where users can store and share various creative assets, including videos, documents, and images. The platform facilitates real-time collaboration, allowing remote teams and clients to review assets, suggest changes, and engage in discussions. All interactions are automatically documented for future reference, promoting an efficient visual communication workflow. This streamlined process enables design teams to receive prompt feedback, thereby reducing the number of iterations needed for project delivery and allowing them to concentrate on their core creative tasks.

Konotor operates as a user engagement platform for mobile applications. It offers a two-way communication channel between mobile application users; and customer support from within the application. The company is based in Chennai, India. As of December 16, 2015, Konotor operates as a subsidiary of Freshdesk Inc.

Frilp is an online platform that facilitates the discovery and sharing of information among trusted members of a user's network. Incorporated in 2013 and headquartered in Chennai, India, Frilp is designed to help users find recommended shops and services tailored to their needs through the insights of friends and an advanced algorithm. The platform aims to minimize the time and effort required to identify reliable businesses, especially during urgent situations. As of October 2015, Frilp operates as a subsidiary of Freshdesk Inc.

1Click is a cloud based pluggable video infrastructure company. 1Click provides an easy to use plugin for browser and mobile platform to embed face to face conversations in your business workflows. 1Click is a video/audio collaboration platform. This platform is built using open standards to allow maximum interoperability.