Mitel Networks

ShoreTel, based in Sunnyvale, California, specializes in the development and sale of Internet Protocol (IP) communications systems for enterprises both in the United States and internationally. The company offers a comprehensive range of solutions, including IP phones, voice switches, service appliances, and unified messaging systems that facilitate seamless communication across multiple locations through a single telecommunications system. ShoreTel's products also include a management application for IT administrators, a contact center solution for efficient routing of incoming communications, and mobility options for smartphone users. In addition to its core offerings, ShoreTel provides custom application development, training, system design, installation, and ongoing support services. The company serves a diverse clientele, including small, medium, and large businesses, as well as public institutions across various sectors such as healthcare, education, and government. Founded in 1996, ShoreTel has established itself as a key player in the IP telecom market.

Founded by industry veterans with extensive experience in virtualized LTE core networks and Radio Access technologies - Ranzure is focused on paving the way for seamless superfast 5G networks. Ranzure is backed by LiveOak Venture Partners and Mitel. In addition to the funding from Mitel, Ranzure Networks will license Mitel Mobile technology in the area of Evolved Packet Core to support service providers as they build 5G networks for the Internet of Things. Ranzure is based in Richardson, Texas, with additional development centers in Ottawa, Canada and Bengaluru, India.

Mavenir is a cloud-native network software provider that focuses on transforming network infrastructure for Communications Service Providers (CSPs). The company offers a comprehensive product portfolio that spans all layers of network infrastructure, including 5G applications, packet core, and radio access networks (RAN). Mavenir's innovative solutions have established it as a leader in evolved networking, with notable advancements in technologies such as VoLTE, VoWiFi, Advanced Messaging, and virtualized RAN. The company serves over 250 CSP customers in more than 130 countries, impacting more than half of the world's subscribers. By leveraging disruptive technologies and business models, Mavenir aims to enhance service agility, flexibility, and efficiency while helping CSPs reduce costs and protect revenue.

OAISYS Call Recording Software Solutions Summary: OAISYS provides easy-to-use, practical and affordable call recording solutions in support of regulatory compliance and quality monitoring requirements. Available across a complete range of deployment and access options, OAISYS call recording software applications offer certified interoperability with leading business communications system providers, including Avaya, Mitel, ShoreTel and Toshiba, as well as SIP-based communications services. Detailed: OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries—including healthcare, automotive dealerships, financial services, and the public sector—attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. Compatible with leading business communications systems, including those from Avaya, Mitel, ShoreTel and Toshiba, OAISYS' Tracer and Talkument product portfolio helps companies improve risk management, quality assurance, customer retention, dispute resolution, regulatory compliance and other critical business concerns. OAISYS is headquartered in Tempe, Arizona, and OAISYS Limited is located in Cambridge, England. Tracer is the industry’s leading contact center management solution, delivering enterprise-class call recording functionality paired with advanced quality assurance, personnel development and reporting tools, as well as optional synchronized screen recording capabilities. It reduces training costs and increases revenue, driving overall contact center profitability. Talkument personal voice documentation and collaboration software creates digital media documents from business telephone calls, making them available to organize, retrieve, playback, annotate and share as needed. It provides company-wide control over risk management, quality assurance, customer retention, dispute resolution and other key business areas.

Aastra Technologies Limited makes products and systems for accessing communication networks including the Internet. Its products include residential and business telephone terminals, screen telephones, Enterprise Private branch exchanges (PBX), network access terminals and high quality digital video encoders, decoders and gateways.

prairieFyre Software Inc. is a Microsoft® Gold Certified Partner developing .NET-based telecommunications products including contact center, call accounting, and customer relationship management solutions. These products are built on Microsoft best practices for software design and Mitel's portfolio of leading telephony platforms and technologies. prairieFyre brings integrity, innovative minds, and leading-edge technology to the development process, and is committed to delivering dynamic Internet-based software solutions to our customers.