TiFiC AB specializes in support automation and self-service solutions aimed at enhancing technical customer support for both enterprises and consumers. Founded in 1999 and based in Gothenburg, Sweden, the company provides a range of products including Helpdesk Booster, which aids helpdesk staff by automatically collecting and presenting relevant information to streamline problem-solving. Their Support Automation Suite resolves known errors in end-user environments autonomously. Additionally, TiFiC offers Migration Suite, which facilitates IT migration projects through tools like Tific Ready and Tific Steady, guiding employees through necessary steps, and Tific Go, which helps configure new environments. The company's mobile solutions, including the Mobile Acceleration Platform, support various mobile devices. TiFiC serves a diverse clientele, including IT service providers, mobile vendors, and hardware and software manufacturers, leveraging artificial intelligence to improve support quality and reduce costs.
Everon Technology Services, LLC is a provider of information technology services tailored for small and medium-sized businesses in the United States. The company specializes in managed IT services, which encompass personal computer, server, and network management, as well as chief technical officer services. Additionally, it offers on-demand IT services that include maintenance for personal computers and servers, help desk support, network administration, strategic planning, and disaster recovery planning. Everon also delivers integrated web management services, such as content management, web analytics, search engine optimization, and pay-per-click advertising management. Furthermore, the company provides data protection services, including backup and recovery solutions, along with security, infrastructure management, and vendor support. Serving a diverse clientele that includes non-profit organizations, professional service firms, and consumer companies, Everon Technology Services was founded in 2003 and operates from offices in Boston, Massachusetts, and Broomfield, Colorado.