Ruby Receptionists

Ruby Receptionists offers personalized live and remote receptionist services to small businesses across North America, focusing on fostering real connections in a technology-driven environment. The company distinguishes itself by ensuring that every call is handled with care, making callers feel valued while enhancing the professional image of its clients. Ruby Receptionists utilizes a technology-enabled platform that combines live answering with automated call handling, allowing businesses to tailor their service to meet individual needs. This approach not only helps clients engage with prospective customers more effectively but also strengthens relationships with existing clients. Recognized for its positive workplace culture, Ruby Receptionists has been named one of the top small companies to work for in the U.S. for three consecutive years.

Jill Nelson

Founder and Board Member

2 past transactions

Pure Chat Inc.

Acquisition in 2020
Pure Chat Inc. is a Scottsdale, Arizona-based company that specializes in live chat software aimed at enhancing sales and customer satisfaction for small businesses. Founded in 2012, the company's platform allows users to engage with multiple website visitors simultaneously, streamlining communication and improving conversion rates. Pure Chat offers features such as customizable animations, text and language options, and the ability to incorporate images, all designed to simplify interactions with potential customers. The software provides real-time visitor tracking, enabling businesses to initiate conversations with website visitors from both desktop and mobile devices. As of October 2020, Pure Chat operates as a subsidiary of Ruby Receptionists, Inc.

ProfessionalChats

Acquisition in 2019
ProfessionalChats is a professionally managed online chat service exclusively for professionals and institutions.
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