Servify

Servify is a mobile-based solution designed to assist consumers with the management of their electronic gadgets and appliances. The platform enables users to store important documents such as bills and warranties securely in the cloud. Additionally, it connects users to brand-authorized service ecosystems, facilitating reliable repairs when needed. Servify's self-learning post-purchase service platform enhances the customer experience by integrating multiple partners within the post-sales service ecosystem and providing device lifecycle management services. This comprehensive approach not only helps enterprises manage the ownership experience of their products but also offers guidance for future purchases.

Ratnesh Vijayvargiya

Co-Owner, Chief Delivery Officer and Senior Vice President of Tech and Product

4 past transactions

Jubi

Acquisition in 2023
Jubi AI develops a conversational AI agent called Jubi AI Ultrabot, which is applicable to multiple chatbot use cases, chiefly customer support and engagement.

WebToGo

Acquisition in 2021
WebToGo is a comprehensive provider of multichannel self-care and customer experience solutions tailored for smartphones, tablets, and laptops. The company specializes in delivering innovative solutions across various industries, including telecommunications, insurance, original equipment manufacturers (OEM), and social services. By focusing on enhancing user engagement, WebToGo empowers both end-users and support agents, ensuring effective service regardless of device or platform constraints.

IService

Acquisition in 2019
iService specializes in the repair and servicing of smartphones, laptops, and tablets. The company operates both online and through four physical service centers, allowing customers to conveniently schedule appointments for repairs. Users can choose to have their devices repaired at home, bring them to a nearby location, or arrange for a pickup service. iService aims to streamline the repair process, making it easier for consumers to manage their electronic devices and ensuring that their gadgets are fixed with minimal hassle.
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