Capillary Technologies
Capillary Technologies, established in 2008, is a leading global SaaS company headquartered in Bengaluru, India. It specializes in developing and operating cloud-based software solutions for retail marketers, enabling them to build, manage, and analyze customer data. Capillary's Intelligent Customer Engagement suite integrates various solutions, including Campaign Manager, Lifecycle Marketer, Loyalty Manager, Instore Marketer, E-Commerce Marketer, Mobile Marketer, and Social Connect. These tools help retailers engage with customers across multiple channels, create detailed customer profiles, and facilitate personalized communication. Capillary serves over 300 marquee brands across 30+ countries, processing data for over 300 million consumers and 25,000 stores. The company's 700+ associates across 11 global offices continually innovate, leveraging AI and machine learning to make consumer experiences seamless and memorable. Capillary is backed by prominent investors such as Warburg Pincus, Sequoia Capital, and American Express Ventures.
Top Stages
8 past transactions
Tenerity's Digital Connect
Acquisition in 2023
Tenerity's Digital Connect enables companies to engage customers with compelling offers to make their brand memorable and develops a network of rewards ecosystems.
Brierley+Partners
Acquisition in 2023
Brierley+Partners, founded in 1985 by Hal Brierley, is a leader in the development and management of customer loyalty programs. As an early pioneer in customer relationship management, the firm trademarked the term long before it gained widespread use. Brierley+Partners has designed, managed, and supported numerous successful loyalty programs for prominent brands, including Hilton HHonors, Hertz #1 Club Gold, My Sony, BLOCKBUSTER Rewards, United Airlines' Mileage Plus, and the UPS Preferred Customer Program. With decades of experience, the company focuses on creating effective strategies that enhance customer engagement and retention across various industries.
Persuade
Acquisition in 2021
Persuade is a contemporary experience team focused on leveraging analytics and intelligence to enhance customer engagement. The company specializes in developing a marketing and advertising software platform that offers customer relationship management services. By integrating various data elements, analytics, loyalty programs, and digital services, Persuade enables clients to access tailored solutions across diverse industries, including airlines, automotive, and healthcare. This approach allows businesses to effectively communicate with their customers and improve overall satisfaction and loyalty.
Fashalot
Seed Round in 2017
Fashalot is a network effect shopping discovery platform converting back the mobile users to the brick and mortar stores. The company has been formed from raises like Angel funds from U.S. and Indian investors. Fashalot is created by seasoned professionals from Intuit and Times Group and is one of most refined applications on web and mobile. An app set to redefine the shopping behaviour of shoppers in India by bringing offline fashion retailers on a single platform and working for them to increase foot traffic at their retail stores.
SellerworX
Acquisition in 2016
SellerworX is a company that offers a range of products and services aimed at empowering retailers and merchants in the online marketplace. It provides an e-commerce platform along with business software that facilitates the management of inventory, pricing, and returns across various marketplaces. SellerworX aims to enable manufacturers, exporters, importers, and merchants to effectively launch and operate their online businesses. Additionally, the company features a dynamic price management tool that assists marketplace sellers in optimizing their pricing strategies.
MartJack
Acquisition in 2015
MartJack is a Software-as-a-Service digital eCommerce platform that enables brands and enterprise retailers to establish and manage their online businesses. Founded in 2007 and based in Hyderabad, India, MartJack offers a range of solutions tailored for various sectors, including fashion, jewelry, groceries, and corporate sales. The platform empowers retailers and brands to create a multi-channel merchandising and marketing strategy, allowing them to operate both locally and globally. Additionally, MartJack provides support and training services to enhance the user experience. As of 2015, the company operates as a subsidiary of Capillary Technologies Pvt Ltd.
Ruaha Labs
Acquisition in 2015
Ruaha Labs, a machine learning startup
Kognitiv
Kognitiv is transforming global consumer loyalty by leveraging machine learning and data science to create innovative loyalty and reward programs. The company focuses on enhancing sales and maximizing returns for its clients, which include some of the most reputable brands worldwide. Central to its approach is the Loyalty Capital Network™, a technology that connects asset owners with member brands in a peer-to-peer network. This network allows for the identification and utilization of lost value by aligning consumer needs with a wide array of capital-intensive assets, such as flights and hotel accommodations. Kognitiv specializes in developing peer-to-peer marketplaces that benefit all participants, fostering a new model of value creation that is open, transparent, and collaborative. Headquartered in Waterloo, Canada, Kognitiv employs over 220 team members across multiple countries, including Argentina, Austria, Hong Kong, India, the UK, and the United States.
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