C3i Solutions

C3i Solutions is a provider of multi-channel customer engagement services, specializing in the management of consumer, patient, and end-user interactions across global markets. With over 35 years of experience, the company has established itself as a trusted partner for renowned brands, particularly in highly regulated industries. C3i Solutions offers a range of outsourced customer care services, which include contact handling, data capture and entry, configuring CRM platforms, IVR services, and data analysis, all designed to enhance productivity and cost efficiency for its clients. Headquartered in Horsham, Pennsylvania, C3i Solutions operates as the business name of Telerx Marketing, Inc., and is part of Healthcare Services & Solutions, LLC, a subsidiary of Merck & Co., Inc.

David Hodge

Senior Vice President, IT Infrastructure and Product Development

1 past transactions

Sentrx

Acquisition in 2013
Sentrx specializes in providing pharmacovigilance outsourcing services, focusing on drug safety requirements. The company aims to set a new standard in the industry by implementing best practices and innovative solutions that merge scientific knowledge with practical approaches. Sentrx is dedicated to ensuring safety in pharmaceuticals, emphasizing the importance of effective risk management. Through its comprehensive services, the company seeks to deliver valuable insights that enhance the overall safety of drugs, thereby contributing to improved health outcomes.
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