Creandum
Creandum is a prominent European venture capital firm founded in 2003 and headquartered in Stockholm, with additional offices in California and Berlin. The firm specializes in early-stage and growth-stage investments, focusing on innovative technology companies within the consumer internet, software, hardware, and emerging sectors such as climate tech, artificial intelligence, and cybersecurity. Over the past decade, Creandum has invested in more than 80 companies, including notable names like Spotify, iZettle, Small Giant Games, Kry, and Depop. The firm aims to support fast-growing companies across Western Europe and North America, leveraging its expertise to foster innovation in the technology and consumer goods industries.
Klaus is a conversation review tool designed to enhance the quality of customer service by facilitating systematic internal feedback for customer support teams. Founded in 2017 and headquartered in Tallinn, Estonia, the company offers a solution that integrates seamlessly with existing help desk systems, streamlining the review process and improving response quality. Klaus eliminates the inefficiencies of traditional methods, such as spreadsheets, by providing a structured platform for performance evaluations and onboarding new agents. This focus on enhancing customer service interactions positions Klaus as a valuable asset for organizations seeking to optimize their support operations.
Bolt Technology OÜ operates a transportation platform that offers ride-hailing, micromobility, and food delivery services. Founded in 2013 and headquartered in Tallinn, Estonia, Bolt provides a smartphone application that enables users to book taxis based on price and quality ratings, track drivers in real-time, and order services without waiting for a dispatcher. The company has expanded rapidly, serving over 50 million customers across more than 40 countries, including regions in Europe, Latin America, and Africa. Bolt aims to reshape urban mobility by promoting a future with reduced car ownership and enhanced flexible transport options, thereby contributing to decreased traffic congestion and pollution in cities.
Klaus is a conversation review tool designed to enhance the quality of customer service by facilitating systematic internal feedback for customer support teams. Founded in 2017 and headquartered in Tallinn, Estonia, the company offers a solution that integrates seamlessly with existing help desk systems, streamlining the review process and improving response quality. Klaus eliminates the inefficiencies of traditional methods, such as spreadsheets, by providing a structured platform for performance evaluations and onboarding new agents. This focus on enhancing customer service interactions positions Klaus as a valuable asset for organizations seeking to optimize their support operations.
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