Creandum

Klaus is a customer service quality management platform that enhances the efficiency of customer interactions through systematic internal feedback. Founded on August 9, 2017, by Kair Käsperand and Martin Kõiva in Tallinn, Estonia, the company focuses on streamlining quality assurance processes, coaching customer service agents, and improving customer retention. Klaus integrates seamlessly with various help desk solutions, allowing organizations to simplify their review systems and reduce reliance on spreadsheets. By providing tools that facilitate better customer service quality, Klaus aims to help companies create less complicated and more effective conversations with their customers.

Klaus is a customer service quality management platform that enhances the efficiency of customer interactions through systematic internal feedback. Founded on August 9, 2017, by Kair Käsperand and Martin Kõiva in Tallinn, Estonia, the company focuses on streamlining quality assurance processes, coaching customer service agents, and improving customer retention. Klaus integrates seamlessly with various help desk solutions, allowing organizations to simplify their review systems and reduce reliance on spreadsheets. By providing tools that facilitate better customer service quality, Klaus aims to help companies create less complicated and more effective conversations with their customers.

Bolt Technology OÜ is a transportation platform based in Tallinn, Estonia, that provides ride-hailing, micromobility, and food delivery services. Founded in 2013, Bolt operates a smartphone application that allows users to book taxis directly, selecting options based on price and quality ratings, while also tracking the driver's arrival in real time. The platform aims to enhance urban mobility by offering a reliable and accessible alternative to traditional transportation methods, contributing to reduced traffic congestion and pollution in cities. With over 50 million customers across more than 40 countries, Bolt is recognized as one of the fastest-growing startups globally, striving to create a future with less reliance on car ownership.

Klaus is a customer service quality management platform that enhances the efficiency of customer interactions through systematic internal feedback. Founded on August 9, 2017, by Kair Käsperand and Martin Kõiva in Tallinn, Estonia, the company focuses on streamlining quality assurance processes, coaching customer service agents, and improving customer retention. Klaus integrates seamlessly with various help desk solutions, allowing organizations to simplify their review systems and reduce reliance on spreadsheets. By providing tools that facilitate better customer service quality, Klaus aims to help companies create less complicated and more effective conversations with their customers.