Creandum

Creandum, established in 2003, is a Stockholm-based early-stage venture capital firm with additional offices in California and Berlin. It specializes in investing in innovative technology companies across Western Europe and North America, focusing on sectors such as information technology, climate tech, artificial intelligence & machine learning, and cybersecurity. Creandum provides not only capital but also operational expertise and a robust network to support founders.

Gemma Bloemen

Principal

Daniel Blomquist

Operating Partner

Johan Brenner

General Partner

Fredrik Cassel

General Partner

Maximilian Grohmann

Associate

Staffan Helgesson

Founder and General Partner

Beata Klein

Associate

Simon Schmincke

General Partner

Peter Specht

Partner

Bjarke Staun-Olsen

Principal

Jonathan Teklu

Venture Partner

Sanna Westman

Investment Manager

Sabina Wizander

Partner

Past deals in Baltics

Klaus

Series A in 2022
Klaus is a customer service quality management platform that enhances the effectiveness of customer interactions by streamlining internal feedback processes. Established on August 9, 2017, in Tallinn, Estonia, by Kair Käsperand and Martin Kõiva, the platform integrates seamlessly with existing help desk solutions, allowing companies to improve response quality and simplify agent onboarding. Klaus focuses on facilitating a systematic quality assurance process, coaching agents, and ultimately increasing customer retention. By providing tools that reduce the complexity of customer conversations, Klaus aims to elevate the overall standard of customer service.

Klaus

Series A in 2020
Klaus is a customer service quality management platform that enhances the effectiveness of customer interactions by streamlining internal feedback processes. Established on August 9, 2017, in Tallinn, Estonia, by Kair Käsperand and Martin Kõiva, the platform integrates seamlessly with existing help desk solutions, allowing companies to improve response quality and simplify agent onboarding. Klaus focuses on facilitating a systematic quality assurance process, coaching agents, and ultimately increasing customer retention. By providing tools that reduce the complexity of customer conversations, Klaus aims to elevate the overall standard of customer service.

Bolt

Series C in 2019
Bolt is the first European app with a mission to make cities for people, not cars. Bolt has 100 million customers in 45 countries across Europe and Africa. The company challenges personal car ownership, offering better alternatives for every use case, including ride-hailing, shared cars and scooters, and food and grocery delivery. Bolt was founded in 2013 and is headquartered in Tallinn, Estonia.

Klaus

Seed Round in 2019
Klaus is a customer service quality management platform that enhances the effectiveness of customer interactions by streamlining internal feedback processes. Established on August 9, 2017, in Tallinn, Estonia, by Kair Käsperand and Martin Kõiva, the platform integrates seamlessly with existing help desk solutions, allowing companies to improve response quality and simplify agent onboarding. Klaus focuses on facilitating a systematic quality assurance process, coaching agents, and ultimately increasing customer retention. By providing tools that reduce the complexity of customer conversations, Klaus aims to elevate the overall standard of customer service.
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