Feedbackly

Feedbackly is a software company that specializes in customer feedback management. It offers an AI-powered tool to collect, analyze, and act on customer feedback across various touchpoints, both online and offline. By automating customer experience monitoring, Feedbackly helps businesses transform feedback into actionable data, driving measurable results such as new leads, reviews, and upsell opportunities. Originally founded in 2012 as Tapin Feedback, the company rebranded to Feedbackly in 2016 and shifted its focus to a pure software and SaaS business model.