The Innovation Group

The Innovation Group (Pty) Limited, founded in 1981 and based in Johannesburg, South Africa, specializes in services that enhance brand protection and customer loyalty, primarily within the automotive and insurance sectors. The company offers business process outsourcing and claims management software designed to improve operational efficiency and reduce costs for insurers, brokers, and fleet managers. It manages critical incidents related to vehicles and homes for leading global insurers and provides warranty and service plan solutions for original equipment manufacturers and automotive dealerships. The Innovation Group also operates regional offices in Namibia and Claremont, South Africa, and functions as a subsidiary of The Innovation Group Limited.