The Innovation Group

The Innovation Group (Pty) Limited, founded in 1981 and based in Johannesburg, South Africa, specializes in providing services aimed at protecting and enhancing brand loyalty and customer retention. The company primarily serves the automotive industry, banks, financial institutions, insurers, and brokers. It offers business process outsourcing and claims management software that helps clients reduce costs and improve operational efficiency. This software provides valuable data insights to inform strategic decisions and enhance underwriting performance. The Innovation Group also manages critical incidents for leading insurers, brokers, and fleet managers, along with warranty and service plan provisions for various original equipment manufacturers and automotive dealerships worldwide. The company has regional offices in Namibia and Claremont, South Africa, and operates as a subsidiary of The Innovation Group Limited.