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OneDirect is a prominent player in the customer experience management (CEM) sector, established to assist Indian brands in enhancing their customer interactions. The company offers an omni-channel platform that integrates service management, social media, feedback collection, and messaging capabilities. By analyzing and responding to customer conversations across various digital touchpoints, OneDirect enables enterprises to streamline their customer support functions and improve overall experience. Its suite of advanced products has been adopted by leading market players, reinforcing OneDirect's reputation as a pioneer in the CEM landscape.

AskSid Technology Solutions is a specialist Conversational AI solution for retail and consumer goods delivering 3 outcomes - a) Accelerated Conversions (by simplifying the shopper's journey b) Enrich Product Knowledge-base (by discovering new consumer queries & questions on your products) and c) Precision marketing insights (from raw demand signals hidden in 1:1 customer conversations)

Active.Ai has developed a proprietary conversational AI platform designed specifically for financial institutions, insurance companies, and capital markets. The platform, powered by its artificial intelligence engine Triniti, facilitates meaningful and intuitive engagement through various interfaces, including messaging, voice, and Internet of Things devices. By leveraging machine learning, natural language processing, and natural language generation, Active.Ai addresses the unique needs of its clients, enhancing customer interactions and engagement. The company’s leadership team brings over 60 years of combined industry experience, providing valuable insight into the strategic and operational challenges faced by their clients. As financial institutions and insurance companies adapt to evolving customer expectations, Active.Ai presents an innovative solution to foster natural dialogue and strengthen connections in everyday interactions.

Knowlarity is a leading provider of cloud-based business communication solutions. It offers a range of services, including virtual phone numbers, interactive voice response (IVR) systems, toll-free numbers, and call center software. The company also specializes in AI-driven products such as speech recognition, chatbots, and voicebots, along with video and messaging solutions. Knowlarity's platforms enable businesses to streamline communication processes, enhance customer interactions, and improve overall operational efficiency.

Developer of a mobile publishing platform intended to help brands publish through text messages. The company's platform allows any company, brand, website, or mobile operator to quickly, easily, and cheaply offer user-friendly mobile services, with particular emphasis on text messaging.