Alvaria

Noble Systems Corporation specializes in customer contact center technology and solutions. The company develops software-based productivity tools that enable businesses to communicate with their customers through various channels, including inbound, outbound, and blended voice, as well as email and web. Their solutions emphasize advanced call automation while providing flexibility and affordability, allowing organizations to enhance their customer relationship management capabilities.

Aspect Software, Inc. specializes in integrated customer engagement, workforce optimization, and self-service omni-channel solutions. The company offers a diverse portfolio that includes Aspect Via, a cloud-based customer engagement platform utilizing Amazon Web Services. This platform addresses various customer service needs, including call center operations, self-service solutions, and workforce management. Aspect also provides call center software that supports multi-channel communication, whether hosted in the cloud or on-premises. Its workforce optimization solutions and advanced natural language understanding capabilities enhance customer service through improved chatbots and self-service options. The company serves multiple sectors, including financial services, retail, telecommunications, and healthcare, while also offering professional services such as performance improvement and system integration. Founded in 1973 and headquartered in Phoenix, Arizona, Aspect Software operates additional offices across several states and functions as a subsidiary of Aspect Software Parent, Inc.