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ElevateCX, founded in 2012, focuses on enhancing customer experience through comprehensive education and community engagement. The organization offers seminars and events tailored for customer experience practitioners, managers, and team leads, providing them with valuable insights into evolving customer support services. Additionally, ElevateCX fosters leadership opportunities, career growth, and mentorship within its community, ensuring that individuals dedicated to improving customer experience have access to the resources and training necessary to excel in their roles. Through original media and collaborative events, ElevateCX supports professionals in navigating the complexities of customer experience in today's dynamic marketplace.

Summatti is an AI-powered speech analytics platform that focuses on improving customer service management. By analyzing customer interactions across various channels, the company provides actionable insights that help businesses enhance customer retention and satisfaction. Its platform features a dashboard that offers real-time data and automates quality control processes, allowing organizations to save time and reduce costs while maintaining high levels of customer engagement. Through its innovative approach, Summatti aims to transform the way businesses interact with their customers, ensuring a more effective and efficient service experience.

Jiffy is an automated knowledge base that saves time and streamlines operations by incorporating knowledge management.

SupportOps is a provider of customer relationship management (CRM) implementation and customer support automation services. The company specializes in automating workflows for customer teams, which allows businesses to create comprehensive service experiences. With a strong track record of over 100 clients and a perfect five-star rating in the Zendesk Marketplace, SupportOps has established itself as an Advanced Implementation Partner for Zendesk.