Emergence Capital

Assembled, Inc. is a workforce management platform based in San Francisco, California, founded in 2018. The company specializes in enhancing customer support operations for modern organizations by automating key processes such as contact forecasting, staffing calculations, and productivity reporting. Its platform allows teams to effectively forecast support volumes and develop appropriate staffing plans, eliminating the need for cumbersome spreadsheets and disparate internal tools. Assembled offers an intuitive team calendar that accommodates various time zones and specializations, integrating seamlessly with popular tools like Google Calendar and Slack to facilitate collaboration. Additionally, it provides visibility into support schedules and performance metrics, including response times, across all organizational levels. By streamlining these processes, Assembled empowers organizations to make informed decisions, ultimately improving their customer support capabilities.

JustiFi is a fintech infrastructure company that offers a comprehensive, white-label payment processing platform designed for businesses seeking to enhance their financial technology capabilities. By employing advanced technology to qualify, route, and optimize transactions, JustiFi enables clients to lower their effective transaction costs. Its end-to-end payment processing solution is structured as a simple software-as-a-service model, allowing businesses to benefit from full pass-through economics. This approach not only reduces financial transaction charges for customers but also enhances their ability to engage in the economics of funds flow, facilitating a more efficient and cost-effective payment experience.

Convex is a technology company that specializes in providing a comprehensive platform for the commercial services industry. It focuses on delivering software and data solutions tailored for commercial contractors and service businesses. The platform aggregates critical information on properties and personnel, including details such as building square footage, number of stories, permit information, property types, and contact information, including email and social media profiles. By automating data collection and management, Convex empowers its clients to capture higher-margin work and strengthen relationships with senior management. The combination of insights and applications offered by Convex enables businesses to make informed decisions that enhance profitability and competitive positioning within their market.

Ironclad, Inc. is a software company that specializes in contract management solutions for legal firms and businesses in the United States. Founded in 2014 and based in San Francisco, Ironclad's platform automates various aspects of the contract lifecycle, including workflows, approvals, and the identification of key terms and entities. Its software allows users to create, store, and manage contracts efficiently, transforming them into searchable and manageable digital assets. The platform also offers features such as automated templates for various contract types, e-signature capabilities, and integration with other systems. Ironclad serves a diverse clientele, ranging from early-stage startups to established technology companies, aiming to streamline and enhance their contract processes.

UpKeep is a mobile-first maintenance management software designed to streamline the work order process for maintenance teams. The platform enables technicians, whether in the field or remote, to collaborate effectively with their peers and managers. Users can easily capture images of equipment requiring maintenance, create work orders, and submit them for processing directly from their mobile devices. This functionality enhances visibility, increases productivity, and ultimately helps organizations save time and money. UpKeep serves a diverse range of clients, from small businesses to large enterprises, including well-known companies like Yamaha and Unilever. Recognized as the leading maintenance management software by Gartner, UpKeep is also acknowledged as a top workplace in Los Angeles. With over 160,000 registered users, the company continues to support maintenance teams in delivering reliable facility management.

Chorus.ai is a developer of a conversation intelligence platform tailored for sales teams. The platform is designed to enhance the effectiveness of sales conversations by transcribing and analyzing business interactions in real-time. Utilizing proprietary natural language processing algorithms, Chorus.ai identifies key moments in sales calls, enabling teams to replicate the performance of top representatives. The dashboard provided by the platform offers valuable insights, allowing salespeople and managers to focus on closing deals more efficiently. Chorus.ai serves a diverse clientele, including both startups and established public companies, making it an essential tool for organizations aiming to improve their sales outcomes.

Eversight provides Offer Innovation solutions that help retailers and consumer goods manufacturers dramatically improve promotion effectiveness and make better use of trade spend dollars. Eversight disrupts the $300B+ world of trade promotions by combining the latest in predictive analytics, cloud software, big data and behavioral economics. The Eversight Cloud™ suite of SaaS solutions enables our customers to remove the guesswork and risk from trade promotions by micro-testing thousands of unique offers with real shoppers to find the best performing ones. Eversight promotions have been shown to yield an unprecedented 20-50% improvement in volume sales over traditional promotions. Founded in 2013 and headquartered in Palo Alto, CA, Eversight serves as a strategic partner to some of the world’s largest consumer goods brands and retailers, including Unilever, BIC, AB InBev, and others. The company is new, but the team is proven. Eversight brings together the top experts in trade promotions, data science, and pricing software, who have collectively delivered billions of dollars in incremental profits to clients.

Welltok is a data-driven enterprise SaaS company based in Denver, Colorado, founded in 2009. It specializes in providing a consumer activation platform that serves the healthcare industry. Welltok’s solutions enable health plans, employers, providers, and public entities to engage consumers with personalized health improvement resources. The platform leverages a vast consumer database and machine learning to facilitate targeted actions, making it easier and more rewarding for individuals to optimize their health and wellbeing. By driving audience engagement in healthy activities, Welltok helps organizations connect with consumers on a personal level, enhancing their overall health outcomes.

KidZui provides a browser that appeals to kids and only lets them navigate certain pre-approved areas of the web.

Zuberance is a social media brand advocacy solution for companies to identify their customers and market their products.

Zettics is a provider of mobile analytics and measurement applications, specializing in delivering comprehensive insights into data usage for telecommunications operators. The company offers a robust monitoring and analytics tool that enhances real-time visibility across various applications, including video and messaging. By enabling operators to better understand subscriber behavior and trends, Zettics helps them extract greater value from their customer relationships while ensuring compliance with privacy policies. Its solutions support over 60 use cases, allowing operators to monetize data with third parties, enrich customer relationship management systems, identify network abuse, analyze pricing plans, enhance advertising strategies, reduce churn, and forecast network usage growth. Overall, Zettics empowers telecommunications operators to optimize their networks and improve their service offerings, resulting in a significant return on investment.

InsideView is a technology company that specializes in customer relationship management (CRM) software, focusing on providing actionable B2B data and intelligence. Founded in 2005 and headquartered in San Francisco, California, InsideView's Targeting Intelligence platform leverages machine learning and artificial intelligence to assist sales and marketing teams in redefining their go-to-market strategies from a volume-based model to a more targeted approach. This platform enables professionals to quickly identify and qualify optimal targets, engage with greater relevance, and enhance their capabilities to close deals and expand customer accounts. InsideView serves over 500,000 professionals across more than 20,000 leading companies, including notable names such as Adobe and Apple. The company's CRM integrations include partnerships with major platforms like Microsoft, Salesforce, and Oracle, while its content relationships extend to social media and data providers such as Facebook, LinkedIn, and Thomson Reuters.

Sage Intacct, Inc. is a cloud accounting software company that specializes in delivering comprehensive financial management solutions for a variety of sectors including accounting, healthcare, hospitality, and nonprofits. Founded in 1999 and headquartered in San Jose, California, the company provides a robust suite of applications that encompass general ledger accounting, accounts payable, order management, cash management, financial reporting, and more. Sage Intacct also offers advanced functionalities such as project accounting, multi-entity consolidations, contract revenue management, and vendor payment services. The company focuses on customer success and innovation, serving clients from startups to public enterprises across North America. Sage Intacct is recognized for its exceptional customer satisfaction and has been appointed a preferred provider by the AICPA. With a commitment to cloud-based solutions, the company also offers extensive professional training and support services to enhance user experience.