EQT Ventures

Parloa is a conversational AI platform designed to enhance customer dialogue using advanced machine learning technologies. The company focuses on enabling enterprises to automate their communication processes, particularly over the phone, by quickly identifying customer concerns and automating repetitive tasks. Parloa's platform provides a centralized hub for businesses to unify their customer interaction strategies, allowing them to manage experiences across various channels effectively. This approach not only meets the growing expectations for service quality but also helps clients avoid data silos by optimizing multiple service channels simultaneously. Major organizations, including ERGO, Decathlon, Swisslife, and the German Red Cross, utilize Parloa to streamline their communication and improve customer service.

Hume AI, established in 2021, specializes in developing AI models that enable technology to understand and respond to human emotions. Headquartered in New York and San Jose, the company offers a range of products, including expression measurement models, text-to-speech models, and speech-language models, all grounded in advanced research from psychology and machine learning. Hume AI's technology analyzes facial expressions, voice inflections, text, and other data sources to gain insights into human feelings and engagement. By prioritizing scientific rigor and ethical AI practices, Hume AI serves diverse industries, enhancing human-technology interactions with empathy and authenticity.

Parloa is a conversational AI platform designed to enhance customer dialogue using advanced machine learning technologies. The company focuses on enabling enterprises to automate their communication processes, particularly over the phone, by quickly identifying customer concerns and automating repetitive tasks. Parloa's platform provides a centralized hub for businesses to unify their customer interaction strategies, allowing them to manage experiences across various channels effectively. This approach not only meets the growing expectations for service quality but also helps clients avoid data silos by optimizing multiple service channels simultaneously. Major organizations, including ERGO, Decathlon, Swisslife, and the German Red Cross, utilize Parloa to streamline their communication and improve customer service.

Sonantic is a startup focused on creating advanced synthetic voice technologies tailored for the video game and entertainment industries. The company specializes in developing expressive and hyperrealistic text-to-speech capabilities, allowing game developers to access realistic voice acting that enhances the immersive experience of their projects. By leveraging machine learning, Sonantic produces believable human voices on-demand, which can be easily edited and directed in real-time. This innovative approach streamlines the workflow for creative professionals, enabling them to sculpt and refine voice performances efficiently.

Parloa is a conversational AI platform designed to enhance customer dialogue using advanced machine learning technologies. The company focuses on enabling enterprises to automate their communication processes, particularly over the phone, by quickly identifying customer concerns and automating repetitive tasks. Parloa's platform provides a centralized hub for businesses to unify their customer interaction strategies, allowing them to manage experiences across various channels effectively. This approach not only meets the growing expectations for service quality but also helps clients avoid data silos by optimizing multiple service channels simultaneously. Major organizations, including ERGO, Decathlon, Swisslife, and the German Red Cross, utilize Parloa to streamline their communication and improve customer service.