ESW Capital

Founded in 2011, Contently is a leading enterprise content marketing platform that combines advanced technology with expert strategy and a global creative network. Its platform enables businesses to create, distribute, optimize, and manage all corporate content in one place, streamlining approval processes for measurable results.

SLI Systems is a technology company based in Christchurch, New Zealand, specializing in site search and navigation technologies for e-commerce websites. The company offers a suite of tools designed to enhance the online shopping experience by connecting visitors with relevant products. Key offerings include Learning Search, which uses predictive analytics to deliver more relevant search results over time; Enhanced Search Personalization, which tailors the shopping experience in real-time; Rich Autocomplete, which engages customers with relevant product names and images; and Learning Navigation, which builds a user-centered browsing experience based on visitor behavior. Additionally, SLI Systems provides recommendations systems, mobile optimization tools, and merchandising solutions to help online retailers improve conversion rates and average order values. The company serves various sectors including apparel, automotive, beauty, food and beverage, and more.

DialSource, Inc. is an enterprise software company based in Sacramento, California, founded in 2005. It specializes in providing a lead-to-revenue platform that enhances digital sales transformation and optimizes CRM investments with Salesforce and Microsoft Dynamics. DialSource's applications automate customer-facing communications, enabling businesses to manage and log calls efficiently while streamlining workflows within a single workspace. The software helps eliminate manual tasks, allowing teams to focus on engaging with prospects and customers effectively. By automating sales and service processes, DialSource improves productivity and enhances the capabilities of inbound and outbound communications. The platform provides valuable insights into call campaigns and customer interactions, equipping managers with tools to coach and develop sales representatives. This comprehensive approach not only increases team efficiency but also drives revenue growth through enhanced engagement and streamlined operations, allowing businesses to convert conversations into opportunities. DialSource markets its solutions under the brand name DialSource Denali.

Chute is a company headquartered in San Francisco, California, founded in 2011, that specializes in empowering marketers to leverage visual content for enhanced engagement and actionable insights. It provides a cloud-based development platform designed to facilitate the creation of media applications and websites. Chute's platform enables brands and publishers to discover and curate user-generated photos and videos through advanced features such as visual recognition, geolocation, and text search. This holistic approach allows businesses to capture, manage, and display user-generated media effectively, while also obtaining permission to use this content and gaining valuable insights about influencers.

Olive Software, Inc. specializes in developing content processing technology solutions that facilitate the conversion of publications into XML format. The company offers a range of products, including the Olive Dynamic Newsstand, which enhances content experiences for publishers while providing monetization opportunities, and the Olive Dynamic Book, designed for publishers to manage direct-to-consumer channels. Additionally, Olive's iReader allows for the delivery of content to iPad users, while the Olive ActivePaper Archive serves as a digital archiving solution, preserving historical microfilm, print, and electronic content. Targeting enterprises, newspaper and magazine publishers, libraries, universities, and government institutions, Olive Software's solutions support various sectors, including education and corporate clients. Founded in 1999 and based in Aurora, Colorado, the company also has research and development facilities in Israel. Olive Software was acquired by Ignite Technologies, Inc. in January 2019.

ResponseTek Networks Corp. is a prominent provider of Customer Experience Management (CEM) software that focuses on enhancing customer satisfaction through actionable insights. The company's innovative ResponseTek Listening Platform connects large corporations, such as HSBC and Vodafone, with their customers across various touchpoints, including retail, call centers, online platforms, and mobile applications. By employing diverse methods such as SMS surveys, online data collection, and social media monitoring, ResponseTek delivers a comprehensive view of the customer experience through both quantitative analysis and qualitative feedback. Headquartered in Vancouver, with additional offices in Toronto and London, ResponseTek aims to eliminate information silos within organizations by integrating customer experience data and reporting, ultimately fostering improved customer relationships.

Firm58, Inc. is a provider of web-based financial management software solutions that streamline trade operations for capital market firms. Founded in 2005 and headquartered in Chicago, Illinois, the company offers a comprehensive Software-as-a-Service platform designed to enhance back-office automation. Its platform includes solutions for revenue management and billing, profit analysis, compliance and surveillance, and trader P&L reporting, addressing the complexities of trade operations across various asset classes such as equities, futures, options, foreign exchange, and fixed income. Firm58 aims to increase revenue and operational efficiency for its customers, which include global market exchanges, institutional brokerages, clearing and non-clearing broker-dealers, and proprietary trading firms. In January 2019, Firm58 was acquired by Ignite Technologies, Inc.

RMSA Retail Solutions, LLC is a consulting and software provider that specializes in planning and forecasting for store retailers. Founded in 1952 and originally based in Riverside, California, the company offers a sophisticated software platform designed to enhance inventory management, sales optimization, and profitability. By utilizing a dynamic approach to forecast inventory needs in response to sales trends, RMSA enables retailers to make informed decisions that drive growth and maximize profits. The company collaborates with clients across the United States, Canada, and the Caribbean, turning point-of-sale data into actionable insights that support strategic planning and performance analysis. In 2019, RMSA Retail Solutions was acquired by Ignite Technologies, Inc.

Mobilogy Inc. specializes in mobile device solutions tailored for wireless operators, retailers, aftermarket service providers, and enterprises. Founded in 1999 and based in Parsippany, New Jersey, the company provides a comprehensive suite of mobile lifecycle services through its platform, Mobilogy Now. This includes advanced diagnostics, phone-to-phone content transfer, backup, restore, and device wipe capabilities, available via in-store, online, and on-device channels. Mobilogy's solutions are designed to enhance customer experiences, boost revenue, improve operational productivity, and ensure security while reducing costs. The company has established a strong global presence, deploying over 75,000 units in more than 100 mobile operators and retailers worldwide, facilitating hundreds of millions of transactions annually. As of July 2018, Mobilogy operates as a subsidiary of ESW Holdings, Inc.

Kayako Limited, founded in 2001 and based in London, United Kingdom, specializes in developing customer support software aimed at enhancing customer loyalty and engagement. The company's innovative platform consolidates email, social media, and live chat communications into a single interface, allowing businesses of all sizes to manage customer interactions efficiently. By providing real-time communication capabilities, Kayako enables teams to deliver seamless and proactive customer service experiences, transforming traditional helpdesk operations into user-friendly solutions. This commitment to improving customer service empowers organizations to foster loyalty and turn their support functions into competitive advantages in an increasingly demanding market.

Qumu specializes in providing comprehensive solutions for creating, managing, securing, distributing, and measuring live and on-demand video content within enterprises. Established in 1978, the company offers a platform that enables global organizations to enhance employee engagement through efficient knowledge sharing.

Knowledge Marketing is a developer of an integrated online platform designed to assist organizations in monetizing their extensive audience and customer data. The company offers a unique blend of on-demand solutions that can be provided as a complete package or on an a la carte basis. Its Audience Management Platform features tools for email marketing, online data collection, and back office circulation management, all integrated into a single service. This comprehensive approach enables clients to enhance their sales strategies, optimize marketing efforts, engage audiences in innovative ways, and leverage big data to generate new revenue streams and improve operational efficiency.

Infer, Inc. is a technology company based in Palo Alto, California, founded in 2010. It specializes in delivering cloud-based data-driven business applications to Fortune 1000 and high-growth companies. Infer's predictive applications utilize data science to analyze both internal historical data from customer relationship management systems and various external signals from the web, such as company size and job openings. This analysis helps businesses identify potential leads with a high likelihood of conversion, enabling sales and marketing teams to prioritize their efforts effectively. The company's solutions integrate easily with existing systems, allowing clients to rapidly implement and benefit from its services. As of October 23, 2017, Infer operates as a subsidiary of Ignite Technologies, Inc.

Dotnetnuke, based in Austin, is a technology company specializing in solutions that facilitate the creation of engaging online experiences for a diverse clientele, including businesses, educational institutions, and government entities. With its technology underpinning over 750,000 websites globally, Dotnetnuke serves notable customers such as True Value Hardware, Bose, Cornell University, and NASCAR. The company not only offers commercial solutions but also manages the DotNetNuke Open Source Project, highlighting its commitment to fostering community-driven development and innovation in web technologies.

Wave Systems specializes in developing and marketing hardware-based digital security solutions. They focus on enterprise-scale management of industry-standard hardware technologies like Trusted Platform Module (TPM) chips and self-encrypting drives (SED), offering centralized control, audit logs, and granular policy settings for encryption, authentication, malware detection, and data loss protection.