Freshworks

Device42, Inc. is a software company that specializes in providing solutions for system, network, and data center engineers, as well as IT managers. Founded in 2010 and headquartered in West Haven, Connecticut, with an additional office in Boston, Massachusetts, Device42 offers a comprehensive suite of tools designed for IT inventory management, patch panel cable management, data center power management, and IP address tracking. Its platform includes essential features such as Configuration Management Database (CMDB), Application Dependency Mapping (ADM), and a DCIM Software Marketplace, all aimed at helping organizations maintain accurate inventories of both IP-based and non-IP assets. The software facilitates various IT operations, compliance auditing, migration, and modernization processes, making it easier for clients to manage hybrid IT environments and execute successful cloud migrations while ensuring compliance with internal and external regulations.

Presear Softwares dominates in building solutions that can assist you with zeroing overheads for technology and increasing mindfulness in your business.

WorqHat is a groundbreaking no-code platform builder that utilizes the power of Generative AI to produce brandable Custom Apps, Workflows, and Automation for businesses of all sizes, from solopreneurs and startups to medium-sized enterprises. By automating complex workflows, WorqHat streamlines team collaboration, enables top-notch productivity, and ensures that your business thrives. At the core of WorqHat is our advanced deep learning model - AiCon (short for AI Content Optimization Network). This revolutionary language model has been trained on vast amounts of data to understand natural language with exceptional precision and unmatched speed, allowing for faster and easier platform building. Whether you need to improve your sales and marketing strategy, optimize financial operations, or manage HR workflows, WorqHat offers the flexibility and adaptability necessary to meet your needs. With our intuitive drag-and-drop interface, you can easily design and deploy custom apps with zero coding experience required. Say goodbye to lengthy development cycles, limited functionality, and expensive developers - WorqHat empowers you to bring your vision to life, your way.

Flint is a developer of an advanced automation platform that integrates and orchestrates IT infrastructure for enterprises. Based in India, the company specializes in IT automation and cloud management, providing a unified system designed to enhance business productivity. Flint's open standards-based approach allows organizations to automate a wide range of operations, streamlining processes and improving overall efficiency.

AnswerIQ Inc. is a Seattle-based company that provides artificial intelligence solutions to enhance customer support efficiency and accuracy while lowering operational costs. Founded in 2017, the company offers a range of services, including Self Assist, which intelligently deflects tickets by understanding their context; a Customer Support AI Chatbot that automates responses and guides users to relevant knowledge articles; and Automated Customer Support Triage, which classifies issues across various systems. Additionally, AnswerIQ's Automated Ticket Response solution allows for automatic replies based on set criteria, while Agent Assist speeds up ticketing processes and integrates seamlessly with existing customer experience management systems. The company also provides Analytics Assessment Tools to identify inefficiencies in support operations. As a spin-out from GE and a subsidiary of Freshworks Inc., AnswerIQ leverages its advanced algorithms to optimize the customer support landscape for various organizations.

Fyle is a real-time expense management solution that enhances visibility and control over employee spending for small businesses. The platform seamlessly integrates with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, enabling them to reply with a photo of the corresponding receipt. Fyle utilizes machine learning-powered data extraction technology to automatically identify and reproduce data from various receipts, ensuring that each transaction complies with company policies and helping to prevent fraud and duplicates. This innovative approach simplifies expense reporting and management for businesses, streamlining the process for both employees and employers.

CanvasFlip Solutions is a rapidly growing cloud-based platform that specializes in prototyping and validating application designs for mobile and web applications. Founded by Vipul Mishra and Manish Jha, the company addresses the challenges faced by designers in using outdated prototyping solutions. CanvasFlip offers an efficient alternative that allows designers to create prototypes quickly and capture analytics directly on their designs. By simplifying the validation process, CanvasFlip enables product managers and entrepreneurs to assess user experience without the need for manual coding, thus streamlining the design process. The company aims to enhance the digital experience for consumers by ensuring that applications are user-friendly and effectively meet their needs.

Fyle is a real-time expense management solution that enhances visibility and control over employee spending for small businesses. The platform seamlessly integrates with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, enabling them to reply with a photo of the corresponding receipt. Fyle utilizes machine learning-powered data extraction technology to automatically identify and reproduce data from various receipts, ensuring that each transaction complies with company policies and helping to prevent fraud and duplicates. This innovative approach simplifies expense reporting and management for businesses, streamlining the process for both employees and employers.

Natero, Inc. is a company based in Palo Alto, California, that provides a cloud-based analytics platform designed for product managers and business intelligence analysts. Founded in 2012, Natero's solution integrates machine learning and big data analytics to deliver deep customer insights and predict customer behavior. The platform enables decision-makers to directly access and manipulate data, track new metrics, and utilize various reporting options. Additionally, it offers tools for customer success teams to enhance customer lifetime value by preventing churn, facilitating account expansion, and managing customer relationships more efficiently. As of May 2019, Natero operates as a subsidiary of Freshworks Inc.

Fyle is a real-time expense management solution that enhances visibility and control over employee spending for small businesses. The platform seamlessly integrates with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, enabling them to reply with a photo of the corresponding receipt. Fyle utilizes machine learning-powered data extraction technology to automatically identify and reproduce data from various receipts, ensuring that each transaction complies with company policies and helping to prevent fraud and duplicates. This innovative approach simplifies expense reporting and management for businesses, streamlining the process for both employees and employers.

Zarget is a SaaS-based company specializing in conversion rate optimization, founded in 2015 and headquartered in Walnut, California. It offers a comprehensive suite of tools designed to help small- and medium-sized businesses enhance user interactions on their websites. The platform includes features such as A/B testing, funnel analysis, split URL testing, heatmaps, click maps, scroll maps, live data reporting, and optimization solutions. These tools provide valuable insights into user behavior, enabling marketers to make informed decisions that can increase orders, customer interactions, and signups. As of August 28, 2017, Zarget operates as a subsidiary of Freshworks Inc.

Joe Hukum is an on-demand concierge service based in Gurgaon, India, that was founded in 2015. It allows users to conveniently arrange various services through a mobile application. The offerings include transportation, food delivery, local shopping, home services, travel arrangements, beauty services, pharmacy needs, cake orders, online shopping, bill payments, restaurant reservations, and grocery delivery. With a focus on alleviating the pressures of time constraints faced by individuals in their busy lives, Joe Hukum prioritizes customer satisfaction by ensuring prompt and competitive service delivery. Operating as a subsidiary of Freshworks Inc. since 2017, Joe Hukum aims to provide a seamless experience by allowing users to text their service requirements and locations, ensuring they receive the best products and services swiftly.

Pipemonk is a data integration platform that allows companies to synchronize and move data amongst multiple cloud apps quickly and easily. It builds a "Cloud Data Integration" platform that seamlessly synchronizes and moves data between various Cloud Business Apps (like Shopify, QuickBooks, BigCommerce, etc). It was founded in 2014 and is headquartered in Palo Alto, California.

Chatimity is a provider of a social chat platform that originally focused on connecting users based on locality and shared interests, amassing over 3 million users across various platforms. The company developed advanced chat technologies utilizing machine learning and artificial intelligence to enhance user experience, including a social reputation system for automated community moderation and spam detection. Chatimity also created an engaging chatbot named MITI, which facilitated casual conversations and interactive games to maintain user engagement. As the company evolved, it expanded its chat technology to serve enterprise needs, offering solutions for sales and customer support while developing specialized chatbots for sectors such as travel and e-commerce. Recognizing the potential for growth, Chatimity partnered with Freshdesk to leverage their expertise in enterprise software, further enhancing its offerings in the chat technology space.

Airwoot is a real-time customer support provider that enables brands to engage with customers on social media effectively. The company has developed an intelligent customer experience platform that utilizes natural language processing and machine learning to identify customers requiring assistance, thereby reducing response time and enhancing customer satisfaction. By transforming how brands interact with their customers, Airwoot helps businesses manage their social media customer experience more efficiently. The platform allows companies to address complaints, gather feedback, and derive valuable insights from customer interactions, making it a preferred choice for many consumer internet companies in India.

Framebench is a cloud-based communication and feedback platform designed specifically for digital agencies and creative design firms. The company provides a centralized workspace for users to store and share various creative assets, including videos, documents, images, and other digital files. This platform facilitates real-time review and discussion, allowing remote teams and clients to suggest changes and provide feedback directly on the assets. All interactions are automatically documented, creating a comprehensive record for future reference. By streamlining the visual communication workflow, Framebench enhances collaboration and expedites the feedback process, enabling design teams to concentrate on their creative work.

Konotor is a user engagement platform based in Chennai, India, that specializes in facilitating two-way communication between mobile application users and businesses. The platform enhances user interaction by providing a rich messaging inbox, along with segmentation capabilities and event-driven messaging tools. This allows businesses to engage with their users in a personalized and contextual manner, effectively addressing marketing, re-engagement, feedback, and customer support needs. Available for both iOS and Android, Konotor aims to improve user experience and foster stronger relationships between businesses and their mobile application users. As of December 2015, Konotor operates as a subsidiary of Freshdesk Inc.

Frilp, established in 2013 and headquartered in Chennai, India, operates an online platform facilitating users to find and share information within their trusted networks. As of October 2015, Frilp functions as a subsidiary of Freshdesk Inc., leveraging advanced algorithms to recommend suitable businesses based on user needs and preferences, thereby saving time and effort.

1Click is a cloud based pluggable video infrastructure company. 1Click provides an easy to use plugin for browser and mobile platform to embed face to face conversations in your business workflows. 1Click is a video/audio collaboration platform. This platform is built using open standards to allow maximum interoperability.