Freshworks

Device42, Inc. is a software company that specializes in providing solutions for system, network, and data center engineers, as well as IT managers. Founded in 2010 and headquartered in West Haven, Connecticut, with an additional office in Boston, Massachusetts, Device42 offers a comprehensive suite of tools designed for IT inventory management, patch panel cable management, data center power management, and IP address tracking. Its platform includes essential features such as Configuration Management Database (CMDB), Application Dependency Mapping (ADM), and a DCIM Software Marketplace, all aimed at helping organizations maintain accurate inventories of both IP-based and non-IP assets. The software facilitates various IT operations, compliance auditing, migration, and modernization processes, making it easier for clients to manage hybrid IT environments and execute successful cloud migrations while ensuring compliance with internal and external regulations.

Presear Softwares dominates in building solutions that can assist you with zeroing overheads for technology and increasing mindfulness in your business.

WorqHat is a groundbreaking no-code platform builder that utilizes the power of Generative AI to produce brandable Custom Apps, Workflows, and Automation for businesses of all sizes, from solopreneurs and startups to medium-sized enterprises. By automating complex workflows, WorqHat streamlines team collaboration, enables top-notch productivity, and ensures that your business thrives. At the core of WorqHat is our advanced deep learning model - AiCon (short for AI Content Optimization Network). This revolutionary language model has been trained on vast amounts of data to understand natural language with exceptional precision and unmatched speed, allowing for faster and easier platform building. Whether you need to improve your sales and marketing strategy, optimize financial operations, or manage HR workflows, WorqHat offers the flexibility and adaptability necessary to meet your needs. With our intuitive drag-and-drop interface, you can easily design and deploy custom apps with zero coding experience required. Say goodbye to lengthy development cycles, limited functionality, and expensive developers - WorqHat empowers you to bring your vision to life, your way.

Flint is a developer of an advanced automation platform that integrates and orchestrates IT infrastructure for enterprises. Based in India, the company specializes in IT automation and cloud management, providing a unified system designed to enhance business productivity. Flint's open standards-based approach allows organizations to automate a wide range of operations, streamlining processes and improving overall efficiency.

AnswerIQ Inc. is an artificial intelligence service provider focused on enhancing customer support operations. The company offers a range of tools designed to improve efficiency and accuracy in handling customer support tickets while reducing costs. Key offerings include Self Assist, an intelligent deflection tool that analyzes incoming tickets, and a Customer Support AI Chatbot that automates responses and guides users to relevant knowledge base articles. AnswerIQ also provides Automated Customer Support Triage for instant issue classification, an Automated Ticket Response solution for managing ticket replies, and Agent Assist for streamlining ticketing processes. Additionally, it features Analytics Assessment Tools to identify and address inefficiencies in support templates and knowledge bases. Operating since 2017 and based in Seattle, AnswerIQ serves numerous brands and organizations, integrating seamlessly with existing customer experience management systems like Zendesk and Salesforce. The company is a subsidiary of Freshworks Inc.

Fyle is a real-time expense management solution that simplifies the process of reporting and managing business expenses. It connects seamlessly with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, prompting them to respond with a photo of the corresponding receipt. The platform leverages machine learning technology to automatically extract and verify data from receipts, ensuring compliance with company policies and minimizing the risk of fraud or duplicate entries. This approach enhances visibility and control over employee spending for small businesses.

CanvasFlip is a rapidly growing cloud-based prototyping suite that enables designers to create and validate application design prototypes for mobile and web platforms efficiently. Founded by Vipul Mishra and Manish Jha, CanvasFlip addresses the shortcomings of traditional prototyping tools by offering a more accessible and cost-effective solution for user testing. The platform allows designers to generate prototypes quickly and capture analytics directly on their designs, facilitating early and frequent validation of ideas. By streamlining the design process, CanvasFlip aims to improve the user experience for digital consumers, ensuring that they encounter intuitive applications without struggle. This innovative approach helps product managers and entrepreneurs assess user experience and validate concepts without the complexities and expenses associated with conventional user testing methods.

Fyle is a real-time expense management solution that simplifies the process of reporting and managing business expenses. It connects seamlessly with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, prompting them to respond with a photo of the corresponding receipt. The platform leverages machine learning technology to automatically extract and verify data from receipts, ensuring compliance with company policies and minimizing the risk of fraud or duplicate entries. This approach enhances visibility and control over employee spending for small businesses.

Natero, Inc. is a company based in Palo Alto, California, that provides a cloud-based analytics platform designed for product managers and business intelligence analysts. Founded in 2012, Natero's solution integrates machine learning and big data analytics to deliver deep customer insights and predict customer behavior. The platform enables decision-makers to directly access and manipulate data, track new metrics, and utilize various reporting options. Additionally, it offers tools for customer success teams to enhance customer lifetime value by preventing churn, facilitating account expansion, and managing customer relationships more efficiently. As of May 2019, Natero operates as a subsidiary of Freshworks Inc.

Fyle is a real-time expense management solution that simplifies the process of reporting and managing business expenses. It connects seamlessly with existing corporate and small business credit cards, allowing employees to submit receipts effortlessly with a single click. When a purchase is made on a company card, employees receive an instant SMS notification, prompting them to respond with a photo of the corresponding receipt. The platform leverages machine learning technology to automatically extract and verify data from receipts, ensuring compliance with company policies and minimizing the risk of fraud or duplicate entries. This approach enhances visibility and control over employee spending for small businesses.

Zarget is a website optimization company that specializes in conversion rate optimization software for small- and medium-sized businesses. Founded in 2015 and based in Walnut, California, Zarget provides a comprehensive platform that includes features such as A/B testing, funnel analysis, heat maps, click maps, and live data reporting. The software is designed to help marketers understand user interactions on their websites, enabling them to make data-driven decisions to enhance customer engagement and boost conversions. By utilizing tools like split URL testing and session recording, Zarget assists businesses in increasing orders, customer interactions, and signups through actionable insights derived from user metrics. As of August 2017, Zarget operates as a subsidiary of Freshworks Inc.

Joe Hukum is an on-demand concierge service based in Gurgaon, India, that was founded in 2015. It allows users to conveniently arrange various services through a mobile application. The offerings include transportation, food delivery, local shopping, home services, travel arrangements, beauty services, pharmacy needs, cake orders, online shopping, bill payments, restaurant reservations, and grocery delivery. With a focus on alleviating the pressures of time constraints faced by individuals in their busy lives, Joe Hukum prioritizes customer satisfaction by ensuring prompt and competitive service delivery. Operating as a subsidiary of Freshworks Inc. since 2017, Joe Hukum aims to provide a seamless experience by allowing users to text their service requirements and locations, ensuring they receive the best products and services swiftly.

Pipemonk is a data integration platform that allows companies to synchronize and move data amongst multiple cloud apps quickly and easily. It builds a "Cloud Data Integration" platform that seamlessly synchronizes and moves data between various Cloud Business Apps (like Shopify, QuickBooks, BigCommerce, etc). It was founded in 2014 and is headquartered in Palo Alto, California.

Chatimity is a provider of a social chat platform that initially aimed to connect users based on locality and interests, amassing over 3 million users across various platforms. The company developed advanced chat technology, incorporating machine learning and artificial intelligence to enhance user experience through features like a social reputation system for community moderation and spam detection. It also created a chatbot named MITI, which engages users through casual conversation and games. As the business evolved, Chatimity expanded its offerings to include solutions for enterprise use, catering to sales and support needs, and began developing specialized chatbots for sectors such as travel and e-commerce. In pursuit of further growth, the company partnered with Freshdesk to leverage their expertise in enterprise software.

Airwoot is a real-time customer support provider that enables brands to engage with customers on social media effectively. By utilizing natural language processing and machine learning, Airwoot transforms customer interactions, allowing brands to identify those needing assistance and respond quickly. The platform helps businesses reduce response times, gain insights from customer conversations, and enhance overall customer satisfaction. It serves a variety of consumer internet companies in India, acting as a social media helpdesk that facilitates complaint resolution and feedback collection. Through its innovative approach, Airwoot reinvents the customer experience by fostering meaningful connections between brands and their audiences.

Framebench is a cloud-based communication and feedback platform designed specifically for digital agencies and creative design firms. It serves as a central workspace where users can store and share various creative assets, including videos, documents, and images. The platform facilitates real-time collaboration, allowing remote teams and clients to review assets, suggest changes, and engage in discussions. All interactions are automatically documented for future reference, promoting an efficient visual communication workflow. This streamlined process enables design teams to receive prompt feedback, thereby reducing the number of iterations needed for project delivery and allowing them to concentrate on their core creative tasks.

Konotor is a user engagement platform based in Chennai, India, that facilitates two-way communication between mobile application users and businesses. The platform enhances mobile apps with a rich messaging inbox, allowing for personalized and contextual interactions. It offers segmentation capabilities and event-driven messaging tools, enabling businesses to effectively engage specific user cohorts for purposes such as marketing, re-engagement, feedback, and customer support. As of December 2015, Konotor operates as a subsidiary of Freshdesk Inc. and is available for both iOS and Android platforms.

Frilp is an online platform that facilitates the discovery and sharing of information among trusted members of a user's network. Incorporated in 2013 and headquartered in Chennai, India, Frilp is designed to help users find recommended shops and services tailored to their needs through the insights of friends and an advanced algorithm. The platform aims to minimize the time and effort required to identify reliable businesses, especially during urgent situations. As of October 2015, Frilp operates as a subsidiary of Freshdesk Inc.

1Click is a cloud based pluggable video infrastructure company. 1Click provides an easy to use plugin for browser and mobile platform to embed face to face conversations in your business workflows. 1Click is a video/audio collaboration platform. This platform is built using open standards to allow maximum interoperability.