Fully Managed

Fully Managed is a provider of advanced IT solutions, specializing in SaaS-based managed information technology and cloud services tailored for senior care management. The company offers a comprehensive platform that includes 24/7 service desk support, IT service management, automation, and security features, along with self-service options for end-users. Fully Managed assists organizations in evaluating their existing technological infrastructure, deploying new services, and managing ongoing technology needs. This enables clients to concentrate on their core mission-critical activities while ensuring efficient and effective IT operations.

Shann Bosnell

Vice President, Technology

Beth Walpole

Partner, Vendor Management Contarctor

6 past transactions

Ook Enterprises

Acquisition in 2022
Ook Enterprises specializes in providing information technology services tailored for small and medium-sized businesses. The company offers a range of solutions, including IT managed services, consulting, co-managed IT, and project execution. Additionally, Ook Enterprises conducts risk assessments and develops technology strategies, enabling clients to maximize the value of their technology investments. By focusing on the specific needs of smaller organizations, Ook Enterprises aims to enhance operational efficiency and support digital transformation initiatives.

Quartet Service

Acquisition in 2021
Quartet Service Inc. is an information technology services company based in Toronto, Canada, specializing in providing a comprehensive range of IT strategy and execution services tailored for medium-sized organizations. Founded in 1997, the company offers various support services, including helpdesk, mobile management, and infrastructure solutions, alongside consulting services such as staff augmentation and project management. Quartet Service also delivers infrastructure services like Office 365 management, server and network management, disaster recovery, and Security as a Service. Additionally, the company provides enterprise services encompassing phone system management, IT hardware and software sales, and big data analysis. Its diverse clientele spans multiple industries, including technology, manufacturing, finance, healthcare, and legal sectors, positioning Quartet Service as a key partner in enhancing organizations' IT capabilities and security infrastructure.

Wappo Information Services

Acquisition in 2021
Wappo Information Services specializes in managed information technology services tailored for small and medium-sized businesses. The company provides a comprehensive range of services, including Office 365 management, IT infrastructure support, data center operations, Microsoft phone solutions, and monitoring and security services. Wappo focuses on managing and monitoring the back-end infrastructure to safeguard against threats, facilitate updates, ensure backups, and maintain system health. Additionally, the company offers day-to-day technical improvements and help-desk support, alongside cloud solutions. By delivering these services, Wappo aims to minimize downtime for its clients, allowing them to concentrate on their core business operations.

TWT Group

Acquisition in 2020
TWT Group Inc., founded in 2011 and based in Calgary, Canada, specializes in providing managed IT services and support to small and medium-sized businesses. As a subsidiary of CareWorx Fully Managed, TWT Group focuses on enhancing IT security and operational efficiency for its clients. The company offers a range of services, including DNS protection, anti-exploit, and anti-ransomware solutions, which are designed to safeguard network integrity and protect sensitive data. Through its comprehensive IT support, TWT Group aims to ensure that businesses can operate smoothly and securely.

Lime Collar Group

Acquisition in 2019
Lime Collar Group, founded in 2015 and based in Mississauga, Canada, specializes in enterprise service management solutions tailored for the digital era. The company focuses on transforming organizations into customer and business-oriented digital service delivery models. It offers a comprehensive range of services, including advisory, architectural design, implementation, and management, aimed at enhancing both customer and employee experiences while reducing operational and capital costs. As of June 2019, Lime Collar Group operates as a subsidiary of CareWorx Fully Managed, further expanding its capabilities in service management.

Affinity Managed Services

Acquisition in 2019
Affinity Managed Services is a technology solution provider based in North Vancouver, Canada, specializing in managed IT services. The company offers a range of services, including cybersecurity, business continuity, network and server support, cloud migration, and backup and disaster recovery. By enabling businesses to outsource their IT departments, Affinity Managed Services aims to create a harmonious relationship between people and technology, ensuring that business owners receive reliable and professional support for their technology needs.
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