General Catalyst

General Catalyst is a venture capital firm established in 2000, headquartered in Cambridge, Massachusetts, with additional offices in North America and Europe. The company specializes in early-stage and growth equity investments, focusing on technology-driven businesses. It invests across various sectors, including consumer internet, enterprise software, fintech, health assurance, and crypto. General Catalyst provides not only capital but also mentorship and resources to accelerate the growth of its portfolio companies. To date, it has managed eight venture capital funds, totaling approximately $3.75 billion in capital commitments.

Adrian Abeijon

Investor

Mark Allen

CFO

Neeraj Arora

Managing Director, Investment Team

Marc Bhargava

Managing Director

Chris Bischoff

Managing Director

Larry Bohn

Managing Director

Teresa Carlson

President, General Catalyst Institute

Kenneth Chenault

Managing Director and Chairman

Quentin Clark

Managing Director

Mark Crane

Partner, Investment Team

Christopher Davis

Partner, Investments

Kyle Doherty

Managing Director, Investments

Molly Blaauw Gillis

Partner and Chief of Staff

Mina Hsiang

Associate

Nmachi Jidenma

Partner

Christopher Kauffman

Principal and Member of the Investment Team

Genevieve Kinney

Principal

Zak Kukoff

Principal

Paul Kwan

Managing Director

Roy Mabrey

Partner, Investment Team

Holly Maloney McConnell

Managing Director

Karanveer Mohan

Managing Director, Investment Team

Deep Nishar

Managing Director and Member of the Management Committee

Dipchand Nishar

Managing Director

Reva Nohria

Principal

Trevor Oelschig

Managing Director

Tyler Olkowski

Investor

Pranay Orugunta

Healthcare Investor

Mo Punjwani

Associate, Investments

Candace Richardson

Principal

Brian Ru

Principal

Pranav Singhvi

Managing Director

Bill Skarinka

Associate

Alex Tran

Managing Director, Investments

Catherine Tu

Partner, Investment Team

Elena Viboch

Partner

Andrea Wang

Principal, Early Stage Investment

Nathaniel Levy-Westhead

Partner, Investment Team

Past deals in CRM

Octolane AI

Seed Round in 2025
Octolane AI is an artificial intelligence platform focused on enhancing customer relationship management (CRM) software through advanced data processing capabilities. The company's technology is designed to analyze and manage large datasets across various sectors, including healthcare and sales. By leveraging AI, Octolane AI enables businesses to efficiently gather information from public sources, perform multi-layered cross-checking, and conduct thorough data cleaning and analysis on billions of data rows. This approach allows organizations to make informed decisions based on real-time insights, ultimately improving their sales processes and customer interactions.

Tabs

Series A in 2024
Tabs is an AI-powered revenue automation platform that streamlines the management of customer contracts, billing, revenue recognition, and renewals. Founded in 2023 and based in New York, the company automates the entire receivables lifecycle, from invoice computation to cash application, by organizing various customer documents and usage data. This enables the platform to identify key terms, generate billing schedules, and tabulate invoices without requiring structured data mapping. Tabs provides seamless invoice delivery, modern dunning processes, and integrates with major accounting and payment systems, enhancing operational efficiency. The platform also offers advanced analytics and reporting capabilities, significantly reducing the time required for collections and saving businesses hundreds of hours annually. By lowering operational and financial risks, Tabs aims to serve as a comprehensive solution for finance and revenue operations.

Sapien

Seed Round in 2024
Sapien is a platform for creating autonomous coworkers for finance professionals. It promotes its service as an AI-native system created from the ground up that connects with Excel, ERP systems, and customer relationship management platforms.

Crescendo

Series C in 2024
Crescendo is a technology company that has pioneered the development of an augmented-AI customer experience platform. This innovative platform integrates advanced artificial intelligence with a dedicated global service team to deliver effective outcomes for rapidly growing, digitally-native enterprises. Crescendo focuses on providing scalable solutions that enhance both frontline and back office operations, thereby facilitating the creation of personalized and meaningful customer interactions. By blending AI capabilities with human expertise, Crescendo eliminates the traditional divide between contact centers and technology providers, positioning itself as a leader in optimizing customer service and experience.

Pylon

Series A in 2024
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Pylon

Seed Round in 2023
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Prelay

Series A in 2021
Prelay is a developer of a team selling platform that addresses the challenges revenue teams face in coordinating and communicating with internal stakeholders during the sales process. By consolidating deal management within a single, purpose-built platform, Prelay facilitates organized collaboration, reducing reliance on multiple disjointed tools. This integrated approach not only minimizes complications for sales representatives but also provides leaders in sales, presales, and revenue operations with valuable insights into resource effectiveness and goal achievement. The platform streamlines processes and fosters team alignment, enabling clients to close deals more efficiently and accelerate sales. Prelay is supported by prominent investors, including Y Combinator and executives from leading technology companies.

Clay

Seed Round in 2021
Introducing Clay, the beautiful and private home for all your relationships. Populated from the ground up using your calendar and social history, Clay is the most stunning, powerful way to remember who you’ve met—and what matters to them.

Prelay

Seed Round in 2020
Prelay is a developer of a team selling platform that addresses the challenges revenue teams face in coordinating and communicating with internal stakeholders during the sales process. By consolidating deal management within a single, purpose-built platform, Prelay facilitates organized collaboration, reducing reliance on multiple disjointed tools. This integrated approach not only minimizes complications for sales representatives but also provides leaders in sales, presales, and revenue operations with valuable insights into resource effectiveness and goal achievement. The platform streamlines processes and fosters team alignment, enabling clients to close deals more efficiently and accelerate sales. Prelay is supported by prominent investors, including Y Combinator and executives from leading technology companies.

'nuffsaid

Seed Round in 2020
Nuffsaid helps people focus on the work that matters. Our product centralizes your work apps—email, chat, Salesforce, Jira, and more—and uses AI to prioritize the work that will move the needle in your role. We offer a Personal package and Teams upgrade.

Housecall Pro

Series C in 2018
Housecall Pro is a mobile software platform that facilitates the connection between service professionals and homeowners. Founded in 2013 and based in San Diego, California, the platform provides a comprehensive solution for managing various aspects of service businesses, including job scheduling, invoicing, payment processing, and technician dispatch. It supports a wide range of services, such as plumbing, carpet cleaning, landscaping, and home maintenance, allowing users to streamline their operations through a single interface. By offering tools for customer database management and automated marketing campaigns, Housecall Pro enables service providers to enhance their workflow efficiency while maintaining a competitive edge at an accessible price point.

BigCommerce

Series F in 2018
BigCommerce is a cloud-based e-commerce platform designed to support established and growing businesses in their online sales efforts. It offers a Software-as-a-Service (SaaS) solution that combines ease of use with enterprise-level functionality and flexibility, enabling merchants to create and manage online stores efficiently. BigCommerce serves over 60,000 brands, including mid-market businesses and Fortune 1000 companies, facilitating both B2B and B2C e-commerce. The platform supports cross-channel connections to popular online marketplaces, social networks, and offline point-of-sale systems, allowing businesses to expand their reach. By leveraging its open architecture and extensive app ecosystem, BigCommerce aims to reduce the cost, time, and complexity associated with traditional on-premise software, helping merchants to focus on growth at every stage of their business development.

BigCommerce

Series D in 2014
BigCommerce is a cloud-based e-commerce platform designed to support established and growing businesses in their online sales efforts. It offers a Software-as-a-Service (SaaS) solution that combines ease of use with enterprise-level functionality and flexibility, enabling merchants to create and manage online stores efficiently. BigCommerce serves over 60,000 brands, including mid-market businesses and Fortune 1000 companies, facilitating both B2B and B2C e-commerce. The platform supports cross-channel connections to popular online marketplaces, social networks, and offline point-of-sale systems, allowing businesses to expand their reach. By leveraging its open architecture and extensive app ecosystem, BigCommerce aims to reduce the cost, time, and complexity associated with traditional on-premise software, helping merchants to focus on growth at every stage of their business development.

BigCommerce

Series B in 2012
BigCommerce is a cloud-based e-commerce platform designed to support established and growing businesses in their online sales efforts. It offers a Software-as-a-Service (SaaS) solution that combines ease of use with enterprise-level functionality and flexibility, enabling merchants to create and manage online stores efficiently. BigCommerce serves over 60,000 brands, including mid-market businesses and Fortune 1000 companies, facilitating both B2B and B2C e-commerce. The platform supports cross-channel connections to popular online marketplaces, social networks, and offline point-of-sale systems, allowing businesses to expand their reach. By leveraging its open architecture and extensive app ecosystem, BigCommerce aims to reduce the cost, time, and complexity associated with traditional on-premise software, helping merchants to focus on growth at every stage of their business development.

BigCommerce

Series A in 2011
BigCommerce is a cloud-based e-commerce platform designed to support established and growing businesses in their online sales efforts. It offers a Software-as-a-Service (SaaS) solution that combines ease of use with enterprise-level functionality and flexibility, enabling merchants to create and manage online stores efficiently. BigCommerce serves over 60,000 brands, including mid-market businesses and Fortune 1000 companies, facilitating both B2B and B2C e-commerce. The platform supports cross-channel connections to popular online marketplaces, social networks, and offline point-of-sale systems, allowing businesses to expand their reach. By leveraging its open architecture and extensive app ecosystem, BigCommerce aims to reduce the cost, time, and complexity associated with traditional on-premise software, helping merchants to focus on growth at every stage of their business development.

HubSpot

Series D in 2011
HubSpot, Inc., established in 2005 and headquartered in Cambridge, Massachusetts, specializes in providing a comprehensive, cloud-based software platform for businesses worldwide. This platform integrates marketing, sales, and customer service applications, including CRM, SEO, content management, messaging, marketing automation, analytics, and more. HubSpot serves mid-market business-to-business companies, helping them attract visitors, convert leads, and close customers through its inbound marketing approach.

HubSpot

Series C in 2009
HubSpot, Inc., established in 2005 and headquartered in Cambridge, Massachusetts, specializes in providing a comprehensive, cloud-based software platform for businesses worldwide. This platform integrates marketing, sales, and customer service applications, including CRM, SEO, content management, messaging, marketing automation, analytics, and more. HubSpot serves mid-market business-to-business companies, helping them attract visitors, convert leads, and close customers through its inbound marketing approach.

Bullhorn

Series D in 2008
Bullhorn, Inc. is a leading provider of staffing and recruiting software designed for startups, small to medium-sized businesses, and large enterprises. Founded in 1999 and headquartered in Boston, Massachusetts, the company offers a comprehensive suite of products, including applicant tracking systems, business intelligence tools, customer relationship management software, and onboarding solutions. These products facilitate the automation of the recruitment lifecycle, aiding in candidate sourcing, placement, and time and expense management, while also streamlining payment and billing processes. Bullhorn serves a diverse range of sectors, including professional staffing, healthcare, executive search, commercial, and nonprofit organizations. The company has expanded its presence internationally, with offices in the United Kingdom, the Netherlands, Germany, Australia, and various locations in the United States and beyond, reflecting its commitment to delivering innovative solutions tailored to the needs of the staffing industry.

HubSpot

Series B in 2008
HubSpot, Inc., established in 2005 and headquartered in Cambridge, Massachusetts, specializes in providing a comprehensive, cloud-based software platform for businesses worldwide. This platform integrates marketing, sales, and customer service applications, including CRM, SEO, content management, messaging, marketing automation, analytics, and more. HubSpot serves mid-market business-to-business companies, helping them attract visitors, convert leads, and close customers through its inbound marketing approach.

HubSpot

Series A in 2007
HubSpot, Inc., established in 2005 and headquartered in Cambridge, Massachusetts, specializes in providing a comprehensive, cloud-based software platform for businesses worldwide. This platform integrates marketing, sales, and customer service applications, including CRM, SEO, content management, messaging, marketing automation, analytics, and more. HubSpot serves mid-market business-to-business companies, helping them attract visitors, convert leads, and close customers through its inbound marketing approach.

Venetica

Series A in 2003
Venetica is a provider of content integration software, specializing in solutions that simplify the development of content-rich applications. Its flagship product, VeniceBridge®, offers a bi-directional interface that facilitates the integration of multiple content repositories and business processes, thus reducing the cost and complexity of application development. VeniceBridge is built on a cross-platform Java architecture, enabling seamless use across various enterprise applications. In addition to its software offerings, Venetica provides consulting services that encompass strategic planning, implementation, and education and training programs. The company serves a diverse range of industries, including financial services, insurance, government, media and entertainment, life sciences, and manufacturing, and collaborates with leading software vendors and system integrators globally to deliver its solutions.
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