General Catalyst

Founded in 2000, General Catalyst is a venture capital firm specializing in early-stage and growth equity investments. It focuses on accelerating ideas, careers, and companies towards success by providing ongoing momentum and mentorship based on deep experience.

Adrian Abeijon

Investor

Mark Allen

CFO

Samuel Beyer

Investor

Marc Bhargava

Managing Director

Chris Bischoff

Managing Director

Past deals in Ticketing

Pylon

Series A in 2024
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Pylon

Seed Round in 2023
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Lola.com

Series C in 2019
Lola Travel Company, Inc. specializes in corporate travel management through its AI-driven platform, Lola.com. Established in 2015 and headquartered in Boston, Massachusetts, the company simplifies the travel booking process for businesses by offering an intuitive tool for flight and hotel reservations. Lola.com allows users to manage itineraries via a mobile application, providing individual travel profiles, digital travel receipts, and budget tracking services. The platform also supports employee-friendly travel policies, efficient spend reporting for managers, and features that enable team destination sharing and loyalty point accumulation. With 24/7 agent assistance and capabilities for executive assistants to book travel on behalf of others, Lola.com caters to the needs of both employers and business travelers, streamlining the overall travel experience.

Freebird

Series A in 2018
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

Freebird

Series A in 2018
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

Freebird

Seed Round in 2017
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

Lola.com

Series B in 2017
Lola Travel Company, Inc. specializes in corporate travel management through its AI-driven platform, Lola.com. Established in 2015 and headquartered in Boston, Massachusetts, the company simplifies the travel booking process for businesses by offering an intuitive tool for flight and hotel reservations. Lola.com allows users to manage itineraries via a mobile application, providing individual travel profiles, digital travel receipts, and budget tracking services. The platform also supports employee-friendly travel policies, efficient spend reporting for managers, and features that enable team destination sharing and loyalty point accumulation. With 24/7 agent assistance and capabilities for executive assistants to book travel on behalf of others, Lola.com caters to the needs of both employers and business travelers, streamlining the overall travel experience.

Lola.com

Series A in 2016
Lola Travel Company, Inc. specializes in corporate travel management through its AI-driven platform, Lola.com. Established in 2015 and headquartered in Boston, Massachusetts, the company simplifies the travel booking process for businesses by offering an intuitive tool for flight and hotel reservations. Lola.com allows users to manage itineraries via a mobile application, providing individual travel profiles, digital travel receipts, and budget tracking services. The platform also supports employee-friendly travel policies, efficient spend reporting for managers, and features that enable team destination sharing and loyalty point accumulation. With 24/7 agent assistance and capabilities for executive assistants to book travel on behalf of others, Lola.com caters to the needs of both employers and business travelers, streamlining the overall travel experience.

Freebird

Seed Round in 2015
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

Hello Scout

Seed Round in 2015
Hello Scout is a company dedicated to enhancing the travel experience for hotel guests by offering a text message and app-based concierge service. The platform connects guests with local experts who provide personalized recommendations and assistance, helping travelers discover hidden gems and book activities. By leveraging a combination of city experts and automated responses, Hello Scout ensures that interactions are seamless and accessible while guests explore their destinations. This innovative approach aims to make travel more relaxing, spontaneous, and unique, particularly for boutique hotels seeking to elevate their guest services.

Angel.ai

Series A in 2015
Angel.ai, founded in February 2015, offers a text message-based personal concierge service that enables users to make various requests at any time of day. Utilizing Human Assisted Artificial Intelligence, the service connects clients with trained operators who assist with tasks such as ordering food, making restaurant reservations, and booking hotels or travel tickets. Angel.ai operates with a focus on user convenience, fulfilling on-demand requests without charge, aside from possible service costs, markups, or hidden fees. This approach allows clients to save time and streamline their everyday activities through simple text messages.

YPlan

Series B in 2014
YPlan is a mobile application that simplifies event booking, allowing users to discover and attend curated events in their city. Founded in London in February 2012, the platform connects with over 3,500 event partners globally, providing a comprehensive selection of activities for users to explore and enjoy. With a user-friendly interface, YPlan enables individuals to browse events, make instant bookings, and attend the selected activities on the same evening. The application also integrates with Apple's PassBook for seamless mobile ticketing. YPlan has gained significant popularity, boasting over 1.5 million users and receiving more than 1,000 five-star reviews on the App Store.

YPlan

Series A in 2013
YPlan is a mobile application that simplifies event booking, allowing users to discover and attend curated events in their city. Founded in London in February 2012, the platform connects with over 3,500 event partners globally, providing a comprehensive selection of activities for users to explore and enjoy. With a user-friendly interface, YPlan enables individuals to browse events, make instant bookings, and attend the selected activities on the same evening. The application also integrates with Apple's PassBook for seamless mobile ticketing. YPlan has gained significant popularity, boasting over 1.5 million users and receiving more than 1,000 five-star reviews on the App Store.

ViajaNet

Series C in 2013
ViajaNet is an online travel agency that offers a comprehensive platform for booking various travel services. Founded in 2009 by Alex Todres and Bob Rossato, the company is headquartered in São Caetano do Sul, Brazil. ViajaNet provides customers with a diverse selection of travel options, including airline tickets, hotel accommodations, vacation packages, cruises, and travel insurance. Its user-friendly interface facilitates an efficient search experience, allowing travelers to easily find and book their desired arrangements throughout Brazil and Latin America.

ViajaNet

Series C in 2011
ViajaNet is an online travel agency that offers a comprehensive platform for booking various travel services. Founded in 2009 by Alex Todres and Bob Rossato, the company is headquartered in São Caetano do Sul, Brazil. ViajaNet provides customers with a diverse selection of travel options, including airline tickets, hotel accommodations, vacation packages, cruises, and travel insurance. Its user-friendly interface facilitates an efficient search experience, allowing travelers to easily find and book their desired arrangements throughout Brazil and Latin America.

FanSnap

Series B in 2009
FanSnap is a leading online ticket comparison-shopping platform that allows fans to browse over 19 million tickets for more than 70,000 events, including sports, theater, and concerts. The platform aggregates ticket listings from over 50 reputable ticket marketplaces and brokers, enabling users to find the best prices available. FanSnap's advanced search capabilities are enhanced through strategic partnerships with various ticket providers, as well as proprietary technologies like FanSnap TicketData and dynamic FanSnap Maps. The company operates its main site, fansnap.com, and also provides co-branded ticket comparison services for prominent platforms such as Microsoft's Bing and Time Warner's RoadRunner.com. Recognized for its innovation, FanSnap has received multiple awards, including an Official Honoree designation at the Webby Awards and accolades from the Search Engine Watch Awards. FanSnap is owned by Nextag, a comprehensive online product catalog provider, and is headquartered in San Mateo, California, with additional offices in several global cities.

FanSnap

Series A in 2009
FanSnap is a leading online ticket comparison-shopping platform that allows fans to browse over 19 million tickets for more than 70,000 events, including sports, theater, and concerts. The platform aggregates ticket listings from over 50 reputable ticket marketplaces and brokers, enabling users to find the best prices available. FanSnap's advanced search capabilities are enhanced through strategic partnerships with various ticket providers, as well as proprietary technologies like FanSnap TicketData and dynamic FanSnap Maps. The company operates its main site, fansnap.com, and also provides co-branded ticket comparison services for prominent platforms such as Microsoft's Bing and Time Warner's RoadRunner.com. Recognized for its innovation, FanSnap has received multiple awards, including an Official Honoree designation at the Webby Awards and accolades from the Search Engine Watch Awards. FanSnap is owned by Nextag, a comprehensive online product catalog provider, and is headquartered in San Mateo, California, with additional offices in several global cities.

FanSnap

Series A in 2008
FanSnap is a leading online ticket comparison-shopping platform that allows fans to browse over 19 million tickets for more than 70,000 events, including sports, theater, and concerts. The platform aggregates ticket listings from over 50 reputable ticket marketplaces and brokers, enabling users to find the best prices available. FanSnap's advanced search capabilities are enhanced through strategic partnerships with various ticket providers, as well as proprietary technologies like FanSnap TicketData and dynamic FanSnap Maps. The company operates its main site, fansnap.com, and also provides co-branded ticket comparison services for prominent platforms such as Microsoft's Bing and Time Warner's RoadRunner.com. Recognized for its innovation, FanSnap has received multiple awards, including an Official Honoree designation at the Webby Awards and accolades from the Search Engine Watch Awards. FanSnap is owned by Nextag, a comprehensive online product catalog provider, and is headquartered in San Mateo, California, with additional offices in several global cities.

Going

Series B in 2007
Going is a travel platform that identifies cheap international and domestic flight deals on a daily basis, helping travelers avoid overpaying for airfares. The platform surfaces deals by aggregating and comparing thousands of flight options and hotel rates, enabling travelers to book discounted tickets and accommodations at the lowest prices.

Going

Series A in 2007
Going is a travel platform that identifies cheap international and domestic flight deals on a daily basis, helping travelers avoid overpaying for airfares. The platform surfaces deals by aggregating and comparing thousands of flight options and hotel rates, enabling travelers to book discounted tickets and accommodations at the lowest prices.
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