Feelingstream
Seed Round in 2018
Feelingstream OÜ, based in Tallinn, Estonia, specializes in enhancing customer experiences by utilizing artificial intelligence to analyze large volumes of customer interactions across various communication channels, including emails, calls, chat, and feedback comments. Their LEADstream platform delivers real-time insights that are relevant for different organizational functions, such as executive management, product development, customer service, and sales. By providing a comprehensive overview of customer messages, Feelingstream enables businesses to identify critical opportunities for improvement, thereby increasing efficiency, boosting revenue, and enhancing customer satisfaction. Established in 2015, Feelingstream aims to foster a data-driven decision-making culture within large organizations, addressing the limitations of conventional decision-making processes that often rely on insufficient customer insights.
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